I called John Harmon looking for a casket, while the man that answered the phone was polite, after the third time he placed me on HOLD before I can tell him why I was calling, I asked why are you placing me on hold? he responded did I want to speak with John Harmon? After he transferred the call, Karen answered and I asked if I could speak with Mr. Harmon, Karen didnt response yet simply told me who she was again, I inquired if I could speak with Mr. Harmon if he was available. KAREN HUNG-UP THE PHONE. I called back and spoke with Alva, polite and understanding I explained just what happened, I asked if Mr. Harmon was available and she told me that he just went into a meeting the he may or may not call back and that she doesn't follow up on calls. I provided my name and phone number. A few minutes later the phone rang, it was the JR undertaking ie John Harmon company after I answered the caller hung up, just to call right back and after I answered, the lady, asked who I was and what company was I calling from that I keep calling. I responded , that I called and Karen Hung Up the phone on me. She further inquired what I needed, I said nothing, that I would not buy burger from you.
THIS IS MOST UNPROFESSIONAL COMPANY AND STAFF that I have came across in a very long time. This company if its staff is representative of his character no one should utilize its services.