Reviews of Funeral Caring USA (Mortuary)

6500 I-35, San Antonio, TX 78218, United States

Average Rating:

DESCRIPTION

We have the feddbacks of people like you who purchased the products of Funeral Caring USA (Mortuary) in the state of Texas.

Right now the business gets a score of 2.7 out of 5 and that score has been based on 11 reviews.

You may have noticed that the average score it has is discreet, and it is based on a more or less high of opinions, so the rating is quite reliable, although it doesn't have a large quantity of valuations to provide it full reliability.

As you know, we do not usually bother to write evaluations when they are correct and we usually do it only if we have had a problem or incidence...

This Mortuary is classified in the category of Funeral home.

Where is Funeral Caring USA?

REVIEWS OF Funeral Caring USA IN Texas

Ham Graham

Possibly one of the worst service you can find in San Antonio. Their advisor switched our appointment to different date without talking to my family. They have done a terrible job at honoring the death. My father was rushed out in his cascade wearing trunk shorts and t shirt. I gave my father belongings to this place 8 days before his visitation day but nothing was there when we arrived at the funeral. Flowers are missing until the ceremony was over which again should have been there upon our appointment. The advisor miscalculation our payment but she insisted that I should pay immediately and called me to pick up the difference few days later but they lost the check when I came to pickup. Rushed, unprofessional, terrible job at honoring your love one. DO NOT GO HERE.

Bianca Mares

Sandra and Travis were great to work with. The pricing is very reasonable for an unexpected and sudden passing. Especially for someone without any insurance. They were very accommodating to our needs and worked with us to ensure everything was well taken care of. Thank you for your work in making sure my dad was presented well and with dignity. I would recommend them.

gamerstrike Shipman

I will NEVER use this place again. I've buried my grandma, my dad and today my mother through them and I've never ever been treated this way. A financial advisor was wiring them money cover my.mothers expenses. The funeral director quickly said, and nonchalantly said that, " we could reschedule " bc they would not release the body until it was paid for, even though there was confirmation of payment. The day of the funeral, there was an issue STILL with the wiring and how the funeral home wouldn't accept it, I had to write a check to cover expenses, even though they were still getting paid by the next day and still had confirmation. After I wrote the check, another funeral director on the phone requested that I show proof of the available funds in my personal bank acct. This lady made a very sweet funeral director literally take a picture of my bank acct and all my personal information to prove I had the money. What kind of business does this especially to people mourning? They also gave us the option to proceed with the funeral and then they would then take possession of my mother's body and not allow her to be placed in her grave until they received funds. They CASHED my check by 4pm today. And now have another 4k+ of the promised money sitting in there acct. I am disgusted on how They behaved , I'm disgusted we didn't get the full 6 pictures on the online obituary they said we'd get ( we sent 6, they chose 3) and I'm disgusted on how they made my mom look. She was not taken care of properly and it didn't look like her at all. The BBC will be contacted abt this location and I truly hope the original funeral director sees how AWFUL she made my mother's passing on us. The way that the financial side of things were taken care of was ridiculous and an invasion of my privacy. This was not conducted nor handled in the best way possible. Please remove yourself from this profession if you do not have compassion.

Linda Arredondo

Reasonably priced without surprise fees and plenty of options.

Raul Ortiz

Nice and peaceful

Anita Juarez

Caroline Castillo

Had to plan a fast funeral. They are reasonably priced but I don't like that there is advertising everywhere like a lawn company. Needs to be more respectful for a funeral home/company. This facility is very cold and not warming to hold a viewing.

Jeff Lemley

If you care for your loved one, run dont walk away. They say they're impartial to family indifferences, but willingly stepped in the way and on the toes of the only surviving member of the family. Meanwhile, my father lay on a slab for two weeks, it took over a month for death cert, remains passed back and forth to different locations, and finally after almost two months my father will be at peace. I wouldnt be surprised if some of my dad's remains were given out against his wishes. Shame on you if you don't heed my warning. These 5 star ratings are obviously friends or family. I'd gladly give no stars if allowed. Trust the overall rating, they seriously need to clean house here to gain any respect. Seriously disgusted

Anita Abel

Maribel Plaza

Wendi Wilkerson

Funeral Caring USA is the most uncaring rude unprofessional funeral company I have ever had the displeasure of working with!!! HORRIBLE CUSTOMER SERVICE!!! RUDE MANAGEMENT!! UNORGANIZED !!! UNPROFESSIONAL!! They double charged us and caused accounts to be over drawn. They lied to us saying that the church would not allow them in until a certain time. They upset my mother and made her cry the day we were burying my aunt. They attempted to hold my aunts body hostage! They DID NOT obtain proper permits for the cemetery ahead of time. They had to be shown where the burial plot was. They did NOT put in a vault as required by city! And now the grave looks like a big sink hole. Use someone anyone other that these people!!

Business Hours of Funeral Caring USA in Texas

SUNDAY
CLOSED
MONDAY
8:30AM–5PM
TUESDAY
8:30AM–5PM
WEDNESDAY
8:30AM–5PM
THURSDAY
8:30AM–5PM
FRIDAY
8:30AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Funeral Caring USA en Texas
View Phone Number
View WebPage

PICTURES






Others also saw
DFW Mortuary Service
DFW Mortuary Service
Mortuary - Texas

Mortuary

Ted Dickey Funeral Home
Ted Dickey Funeral Home
Mortuary - Texas

Funeral home

Allen Dave Funeral Homes & Crematorium
Allen Dave Funeral Homes ...
Mortuary - Texas

Cremation service

Gabriel Funeral Home Inc
Gabriel Funeral Home Inc
Mortuary - Texas

Funeral home

Jones & Washington Mortuary
Jones & Washington Mortuary
Mortuary - Texas

Funeral home