Reviews of Terrell Broady Funeral Home (Mortuary)

Genetta Cohen-Butler

Superior!

gina love

Terrell Broady did an amazing job wish I could give them a 10. They were professional, kind, genuine and compassionate. They were on top of everything. We didn't have to worry about anything. It was a very difficult time for my family. Everything was beautiful and went perfect. I highly recommend them.

Andrew Mathis

The Broady Funeral Home is a cut above the best this year he and his staff conducted at least six funerals in this year alone for some of my family members and dearest friends. If I could I would have twenty more stars placed in his ratings. Bless you and thank you Rev. Rev. Mathis

barbara malone

Beautiful facility

Candace Hamblin

They did a great job with my mother's arrangements. Highly Recommended.

Shuronda McNeal

They show so much love and comfort to the families

Lisa Gresham

The service that was preformed was good. But the lack of communication with family was terrible. The time was switched five times. And three was done the day of service. Without notification to my family. We all felt rushed and pushed out for another family's funeral behind us. Unprofessional we felt. And unorganized.

Crystal Cowan

Besides they have to deal with the death of people with no insurance they be so busy. They are really awsome.

Pennye Neal

They did a great job with my mom. She passed away at home. From the time Terrell himself picked her up to the repast, they were professional and caring. What was impressive to me is Terrell never wrote down my request for my mom's services and her appearance. I made very detailed instructions and when I saw her, it was all done. She was perfect. His wife, Byretta was friendly and helpful too. Honestly, I am not looking for a time to need their services. Yet, when it is needed, it's good to know I was in good hands

Seree Francois

I just had the worst experience ever with an associate at Terrell Broady Funeral service. I am honestly in disbelief on how I was treated and in the manner in which the associate spoke to me. She was extremely rude and dismissive. I called to inquire about the cremation service for my father in law we went through Legacy Funeral service and they referred us to Terrell Broady Funeral home, the associate literally told me she doesn't like working with Legacy Funeral service and she told Mr. Terrell not to work with them and she doesn't want anything to do with it and to leave her out of it and she hung up in my face. Not once did I raise my voice, or become disrespectful towards her in anyway. I simply wanted an understanding in regards to the process of cremating my father in law, he's been at their facility for a week. We are trying to make plans for a memorial service and we do not have any answers and we are in the dark. This ordeal is extremely traumatizing. My husband lost his father to untimely death and all he wants to do is carry out his father's wishes of being cremated and giving him a beautiful memorial and to have that associate treat us as if my father in law is just another dead body and they really don't care is extremely heat breaking and adds to our grief and at this point we feel powerless. Update 6/20: I picked up my Father in law's cremains today and the owner Mr.Broady gifted us a beautiful Bible and an additional Rock Urn. He was very nice and gracious to us after the unfortunate incident with one of his associates.

Terrance E

They double booked a funeral the day of my grandmothers funeral and claimed that they needed the limousine for another funeral and dropped us off at the church for the repast and left. I do not recommend this funeral home.

Jabir Green

The family is always dropped off at the repast unless u reserve a 3rd party limousine service... Ive never done any business with this funeral home but I bet the young man who said he wouldn't recommend them didn't pay a dime for any arrangements..

LaSheryl Frazier

Terrell Broady & Staff recently done a very last minute funeral service for my family. They were very comforting, patient, professional & understanding. Mr. Broady shared the Word of God with us while going through the planning process & it spoke volumes to us. It was truly a peaceful, blessing working with them. They took what was already hard to believe or deal with & made our load a little lighter. I'm forever grateful to them for the wisdom, grace, love, understanding, patience & professionalism they displayed. One of the staff members walked me through the process of the slideshow & pictures for the program. It seems small but I was overwhelmed & emotional. She sat there with me until we got it fixed. Even when I realized I forgot one picture they allowed me to fix it at the very last minute before printing.

MarQuita Majors

Excellent work. Terrell Broady is the place to go unfortunately though--for a final send off.

forever Ray

I used Them for My Beautiful Daughter they Did Amazing Job with her They was so Nice And Helpful They Picked up Me an my Family for the Service. And picked up for the repast and took us home the whole time they were Wonderful the whole time as we laid my Baby to Rest RIP Baby Girl Mom love u

sharon thomas

The one star is because they did a beautiful job on my mother-in law's body. Otherwise, every other aspect of the experience was horrible. First when going to the funeral home to view the body before visitors came, there was an unnecessary wait. Then when the family was able to view the body, there were strangers running in and out of the room where my mother-in-law was because they could not find their loved one. Suggestion: put the names of the deceased on the door of where they lay. This could be done by purchasing holders that you may slide the names of the deceased in the slot then remove it with each body. Second, it was almost like you guys were running an assembly line...families were everywhere WHILE a funeral was going on. How insensitive that was to the family whose funeral was in progress. Im not going to mention how disappointing it was when we arrived at the funeral home for the funeral service of my mother-in-law. Still people were everywhere and we had to wait for the services to start. Lastly, your staff is as unprofessional as they come when it comes to this type of service. Now, Mr. Broady I have seen much better from you guys. I was even considering making sure that you guys handle my arrangements as we have been using Lewis & Wright for my family for years. I know that this is a business like any other business but, this weekend it seemed as though you were herding cattle. I just wished her memorial service would have memorialized the woman she was, and that was that of a Queen. She was very kind, compassionate and loving. Sincerely, Sharon Thomas (daughter-in law of Shelia Hollingsworth)

Latoya Mcewen

They were late to pick my family up for my moms funeral order two limo they only brought one the other limo went to another address spell my mom name wrong they were just so unprofessional i will never use them again

Shantelle Hannah

We were told the day of the funeral that the day was changed to the next day. There was so much family from out of town they were forced to make it work. They took us in a limo to KFC due to traffic. With the person dying being my mother's mother the worse then they did was panic us about the funeral DATE being mixed up ?

Erica Archibald

They are so respectful and caring