Reviews of Sunnyside Little Chapel of the Chimes & Memorial Gardens (Mortuary)

Lindsey Garger

My family had a wonderful experience with Sunnyside after my grandpas passing. They were kind, considerate and compassionate. Losing a loved one is never easy and they helped my family and eased the stress as much as possible. Thank You Sunnyside!

Wayde Spiegelberg

Nightmare Alert!!! Well where do i start. 20 years ago at the age of 65 my mother-in-law bought a cremation package from Sunnyside little chapel of the chimes. It cost 3800.00 plus 11% interest total after 5 years over 5000 dollars . As the contract states she ordered a cremation earn, 2'x2' cement coffin, and 2' x 2' reserved space in the garden. and was so proud twenty years ago when she walked my wife through the rose garden and told her that her burial wouldn't burden anyone. And that her memorial would be in the chapel and obituary taken care of. But at Sunnyside little chapel of the chimes they believe in charging but not coming through on their promises. Since the witness is gone and the contract was so vague they try to charge the family for the memorial in the chapel , the obituary, and cremation fees. Wow ! Yeah that's right charge for an earn and no way to put the ashes in. Hmmm... Is this where you want your resting place to be? hmmm

Joseph Burch

Staff was kind, compassionate when came in inquiring about pricing. Beautiful chapel, and impressed by the set up they had for an event. They took their time going over all of the options to make it as beautiful as possible with our feeling like I was being up sold. Thank all of you guys for being so thoughtful during our families difficult time.

Amber Bowen

I came in with my grandmother to look into planning her funeral. There wasn't a preneed person avaliable, but the funeral director took time to answer all our questions and concerns about planning in advanced. Cherise was very kind, patient and showed us around the mortuary so we could get an idea of our options. I was impressed with how helpful the entire staff was.

Conrad Carson

When my cousin, who was my best friend as well, passed away at the beginning of the year, my family was really having a hard time with his death. We heard something about this funeral home and thought we would try them out since they were relatively close by. I just wanted to warn some people before you waste your money at this place, these people are very fake and two-sided. They seemed nice off the bat, but during the reception for my cousin’s service, as I was coming out of the restroom, I overheard two of the staff of this funeral home speaking ill of my late cousin. I was so appalled and didn’t want to make a scene, and I had to go sit in my car and take a few breathers so I didn’t go smack somebody. If you want a funeral home that will take care of your loved one until they are in their final resting place, DO NOT GO HERE! If they are happy to speak in such negativity towards their clients, they deserve to an honest review here. The fakeness really showed through with the owner or manager, whatever she is, Mindy Rocha Barella. I observed as she spoke with my uncle, and the tone of her voice and the way she was looking at him was extremely inconsiderate. She was dressed inappropriately for her job as well, and it was horrifying to see that my cousin was in the hands of this woman and staff. Once again, I am absolutely appalled. What they need is new management and a whole new staff. I have been spreading the word about this all over town, because I really don’t want it to happen to anyone else. This is now the last place on earth I would bring any further deceased loved one.

Lyubov Shalya

My dad was buried here

Terry Jenkins

The Little Chapel handled the arrangements for both of my parents, and helped make a difficult time a little easier.

Andre Clayton

I had the honor of being in this homegoing service for a Young Man who touched a lot of lives,THE LITTLE CHAPEL OF CHIMES provided a homegoing service that was fit for a person of high stature and character and he was more than a regular guy but his homegoing was definitely a 5 star celebration.

Lori from Happy Valley Or.

Sadly this is my second service to have to do within a 3 month time. I dealt with a wonderful young man named Will in both incidents, he took my family and me under his wing and guided us to give both my uncle in August and my Mother in November, a wonderful service by providing detailed information and guidance on what was appropriate in honoring both beloved family members. I have no doubt I will be using them again as my older generation is at a very vulnerable state in their lives. The prices were very reasonable when I compared to other funeral homes. Thank you Will and God Bless you all.

Angela M

This funeral home handled the cremation of our baby very respectfully & as gently as they could for us.

Bob Zee

My mother in-law passed on Jan. 01. This company said they would call when ashes and death certificate were ready. Between Jan. 07 and Jan. 21st we called 4 times. Each time were told she was not ready, get this they said they were backed up because a large number of folks had passed during the first week . Then Bret called and said "your mothers here are you going to pick her up as she had been here for 8 days upstairs" , we had called numerous times and had been told she was not there. He called my sister in law put her on hold and then called my wife at the same time and accused them both of lying about the receiving the calls. YES, I AM SERIOUS, both of them have answering machines and voice mail, no calls. Frankly even if there were calls what type of speech is this when someone just lost a loved one. Bret made my sister in-law cry (remember she has just lost her mother) My wife hung up and called this company back requesting this man not to ever call us again and that he was totally rude. A woman there stated she was sorry about that but she did not show my mother in-law was ready (apparently no one updated the computer). Then Bret called back and my wife told him he was not to call her and he asked why and he was told he was rude and tactless. She asked him about the death certificates and he had no idea when they would be available. When we went to pick up the ashes we were told she was still not in the computer (and it goes on), anyway we finally were able to bring her home. Company was advised that a bad review was coming and the employee said that will hurt us all. I could go on and on but the bottom line is we asked to have an owner or supervisor call back as we needed an apology. Mindy ( a director) told the employee as she was not Bret's direct supervisor she would not make the call . Well NO one there thought enough of us to even make a call. We paid top dollar for their services and the service here is non existent and apparently folks have no empathy, just want the money. Folks you could have avoided this review had you just apologized to my sister in-law for making her cry and calling her a liar.