Reviews of Crown Memorial Center, Cremation & Burial - Salem (Mortuary)

275 Lancaster Dr SE, Salem, OR 97317, United States

Average Rating:

DESCRIPTION

We've got the feddbacks of real people who are purchasing the services of Crown Memorial Center, Cremation & Burial - Salem (Mortuary) in Oregon.

Currently this firm receives a rating of 4.1 over 5 and the score has been calculated on 22 reviews.

You must have seen that its rating is very high, and it's founded on a high number of reviews, so we can think that the evaluation is very faithful. If people have bothered to rate when they are happy, it works.

As you know, we don't usually stop to set scores when they are positive and we usually do it only if we have had a problem or issue...

This Mortuary corresponds to the category of Cremation service.

Where is Crown Memorial Center, Cremation & Burial - Salem?

REVIEWS OF Crown Memorial Center, Cremation & Burial - Salem IN Oregon

Carrie Butler

Bobbi Diedrich

Very kind people! Service was extremely timely! I had my mother's ashes back with me in 4 days.

dwight fisher

Compassionate, kind and respectful... my family and i sincerely appreciate everything Crown did for us when my father passed away last fall... thanks so much.

Austin Dodson

We would recommend this place to anyone. Thank you to Angela for making a difficult time so much easier. She was a ray of sunsine when we needed it. - katie

dawn georgeson

Very efficient service, and extremely caring employees that are so helpful during a delicate time of life. Thank you for making this process SO much easier.

Eric de Blauw

They were the best price around and very nice people

Karen Miotke

deborah boulanger

Estelle and Brian made my experience With my mothers passing very easy. They are compassionate and friendly people.

Brittany Wilder

I worked with Angela and she was absolutely wonderful. She was very compassionate, she is sensitive to what I was going through, she didn't try to push sales on me but treated me with nothing but kindness, she walked me through everything step by step and gave me all the information that I needed, she even called to let me know the process of my moms cremations and to see how I was. Everyone there that I talked to made me feel welcomed!!

Ames Harlem

Hi Crown, I noticed in your Google description (by the owner) that you spelled "peace of mind" wrong. In the first paragraph, you spelled it right. In the second paragraph, you spelled it wrong. I'll take this down when it's corrected. Thanks! ~ Your friendly neighborhood spelling police

Charlie McDonald

They took care of everything for my dad's funeral. Very sincere, professional, courteous services. Cannot praise them enough! Thank you Angela.

Tia M

We were totally satisified with Angela's help with our sister's cremation at Crown Memorial!!! Angela worked so hard to make the process easy and helped us get money refunded from a care home! We even decided to go ahead and plan our own creations through them. Absolutely fabulous customer service. A+ as far as we are concerned! Thank you, Angela!!!

Sea Mariner

Instead of worrying about our family's loss, or making sure they have the correct records and dates, which obvious Crown screwed up on, they showed very little remorse until they tried to sell us very overpriced jewelry. It just seems wrong to use my father's death to hard sell a cheap necklace.

Dianne Mcgill

Thank you for your compassionate and caring service. Your team was so caring, respectful and professional when they came to pick up my mom. I was impressed with how quickly you returned her ashes and how stress free the whole experience was for my whole family. Every aspect of dealing with your company during our time of need was a five star experience.

Garry O

My family would like to send our sincere thanks to the folks at Crown. They were patient, informative and extremely helpful in our time of need. Thank you again Sincerely yours, The children and spouse of James E Martin

samuel ajmani

A basic cremation and mailing of remains for my dad escalated from what they quoted me from under $600 to well over $1000 plus then the funeral salesman reneged on his promise to keep us advised of the process. The pick up was many - many hours late and very quick to leave as if we were overbooked. I wish I did my research first, it would have saved me a lot of stress, so please take a look yourself Crown Memorial has been in the news for: A. A $2.5 million dollar lawsuit for giving back the wrong ashes. B. Being under FBI criminal investigation. C. Part of a lawsuit where they were charged with being careless with dead bodies fluids in 2014, so much that they put innocent people lives to risk. They never updated me of my fathers remains until one day in the mail the ashes just showed up. They are not the cheapest either like they also wrongfully claimed. Crown the company standards and business practices are so poor one should NEVER go their.

Danny Kilbourn

Go Beavers

My father passed. He prearranged a cremation with Crown in Salem. They arrived over a half day late to pick up his remains, that's when the driver explained to me that he was sorry about the delays and said they have heavy traffic jams around their operations headwaters, and on the surrounding Portland area freeways which often cause significant delays coming down to Salem. Since they came and left in such a hurry I knew there were other issues. Then I read that Crown had a criminal FBI investigation into how they disposed of the dead, plus they have related lawsuits claiming they involved unknown people in unnecessary health ricks. With the trifecta of FBI investigations, lawsuits, and poor service this is not a company I could ever take part of again, in any form .

randi overton

There wete very helpful in making my mother arrangements and there as soon as we called them and we didnt even live in town i give them up most respect

Christina Philipp

kayla Chavez

Amazing customer service! They were very helpful during our time of need and not having experienced a loss and wasn't expecting to anytime soon. I highly recommend. Angela and Renee (sp?) Have been the closest to us during this time, helping with everything we need. They got my father's remains back to us in a timely manner, made sure to get his favorite blanket back to us as well. There was an instance there my mother was drinking a soda while we were there and it had a hole in the bottom. While my mom was in the bathroom they threw it away and ended up getting her a new soda without her even knowing they left to get it♡ very caring employees in this company.

Sam Smith

My experience with Crown has mentally hard for me. My mother died in her home and Crown was unbelievably late to pick up my mother's body, it was quite a hot day. Finally they arrived and it took a while to remove her, and I walked out with her to the parked rig, saying my final goodbyes to my mom. I looked inside of the vehicle and I was shocked, they had another body inside the rig, and it appeared, so hot inside that Crown had been slowly cooking this poor person's body in a inhuman way. I asked what was going on and the driver basically said this was a way to keep cost down. As soon as they left my mind was so distraught as I constantly asking myself, do they have more pickups to go, is Crown going to be cooking my mom's body in this heat, so they can make money? This has made me feel very sick inside and guilty as this will always be the very last vision/memory of my mom.

Business Hours of Crown Memorial Center, Cremation & Burial - Salem in Oregon

SUNDAY
CLOSED
MONDAY
9AM–5PM
TUESDAY
9AM–5PM
WEDNESDAY
9AM–5PM
THURSDAY
9AM–5PM
FRIDAY
9AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

Crown Memorial Center, Cremation & Burial - Salem en Oregon
View Phone Number
View WebPage

PICTURES






Others also saw
Pacific View Memorial Chapel
Pacific View Memorial Chapel
Mortuary - Oregon

Funeral home

Lincoln Memorial Park & Funeral Home
Lincoln Memorial Park & F...
Mortuary - Oregon

Funeral home

Farnstrom Mortuary
Farnstrom Mortuary
Mortuary - Oregon

Funeral home

Howell, Edwards, Doerksen with Rigdon-Ransom Funeral Directors
Howell, Edwards, Doerksen...
Mortuary - Oregon

Funeral home

Pendleton Pioneer Chapel
Pendleton Pioneer Chapel
Mortuary - Oregon

Funeral home