Reviews of Gary Kelley's Add'Vantage Funeral and Cremation Service (Mortuary)

Sabrina Boyle

Very nice and helpful in our time of loss.

AMANDA MEEKER

He is such a kind and gentle man. I agree that he is not pushy with sales.

Brown Family

I can believe how dishonest this man is... This man didn't want to pay the transportation cost to Serenity Funerals and made a day that was already sad and upsetting worse. This is the sort version of this story. Serenity Funerals were the ones that were on call and pick my father-in-law up. Advantage was cheaper than Serenity, so I ask them to do the cremation. After it was all setup, I get a call back and he tells me Serenity Funerals wouldn't release my father-in-law because they were wanting payment for the transportation. Then he starts in on how this is illegal for them to charge me and to hold him for payment. If I wait till after the weekend when the Funeral Board is open he would file a complaint and get him release… He told the wrong person this scam… What I heard is that my father-in-law body is being held for ransom! So I called the police and Sgt. McKinsey was the BEST! He helped way beyond the call of duty. After he talked to both funeral homes, the question of the day was Serenity Funerals picked up the body and transported it. They need to be paid for the services they provided. If it is illegal for them to charge me, then who pays. After talking to two other funeral homes, both of them said it’s usually wrapped into the cost of the funeral home that is doing the cremation. Which would be Advantage! So I called Advantage back this whole time I have been talking to Gary. Now he has a cocky attitude and states since I seem to be upset he will just pay the transportation cost. “It’s no biggie I make so much money its nothing to me.” **I paraphrased the quote** but that’s the sum of it. Then I asked, “So, they DO! need to be paid then?” Then he stutters and backpedaled and said “If I would have waited until after the weekend he could have had this handled.” I told him where he could go after that. What he was doing was stiffing Serenity for the transport cost with the legality of they can’t hold the body for payment. Serenity would be forced to transfer the body without payment once the Funeral Board was opened. I called Serenity back and they apologized for the issue and confirmed he was trying to stiff them with the cost. They all so matched Advantage price for all the trouble I had to go through. DO NOT EVER USE THIS COMPANY!!! I recommend Serenity Funerals they were very nice and went out of there way because of this dishonest and crocked person.

Laura Vanslyke

My mother passed away on 2-06-2014. Sandra savor. Im very pleased with the quality and compassionate everyone is. I want to really say thank you very much. Laura vanslyke

Cheryl Moore

Mr Kelley was so super helpful when my dad passed away yesterday morning and my mom insisted on having his funeral immediately. He had everything ready for a 10 am service the next day! Thank you to you and your staff! I loved working with Tina also! Everything meant the world to us! We are so grateful!

Tony Boese

It has taken me a while to decide whether or not to write this review, but I guess if I am still bothered by the treatment and services my family received what is now four years ago then I have to. Maybe I can save someone else the upset and bitter memories. I won't waste your time with a long narrative, but know that I was made to feel like crap: made to feel like crap because we did not have much money, made to feel like crap about my father's own wishes (they weren't what Gary thought was fitting, as though it was his place to countermand the wishes of the deceased), made to feel like crap because I was being responsible to my father and our finances, which Gary made clear he took to be me being a disengaged punk (which was very incorrect and very inappropriate) Due to my younger age (still an adult at 23, but to be treated like a child by Gary) they first tried to manipulate me , and then when I wouldn't budge they starting treating me just poorly - I was made to feel like crap at every turn. It was clear Gary could not care less about what I was saying, even for the most simple requests. He ignored things we asked for, tried to force on us things we didn't, and the whole time had the most smug and self-righteous carry you can imagine on a person - it was almost a caricature. Soon thereafter, when my uncle and grandmother arrived, Gary decided that he had enough of me and tried to get my uncle to 'see reason' saying that I didn't care (which was baldly false) and that we could still do more for 'his dear brother.' When my uncle assured him that what I has said was in keeping with my father's wishes, Gary became done with us all and closed the discussion. We were given a corpse that still have blood and fluids on it. It was disrespectful profiteering. My grandmother, to this day, cries every time she talks about how poorly we -and her fallen son- were treated, my uncle gets angry. Aside: I know this home gets, or at least got, a lot of business because it did 'good by' police officers and families - we got the recommendation from within TPD. Mine is a four generation sworn police family, down to my mother; my father, though a civilian, worked for TPD for over a decade. They did not do 'good by' us. This place only cares about money, only money, and the 'friend of the police' angle is only that to them. Don't fall for it.

Jan Springer

From the moment we called we were treated with kindness- Gary helped make a difficult process so much easier. Their prices were less that the large mortuaries, but we did not receive cut rate service- in fact we could not have worked with a better company. He was patient and his communication did not have any pushy sales. I would recommend AddVantage to anyone.

Patti Forrest

Mr Kelley and his staff were so nice and accommodating the service was just as we had hoped. Pastor Chip Bendel conducted the service and did a wonderful job we are very thankful for all the services provided by ADD VANTAGE. I would certainly recommend this funeral home to anyone in need of such service.

Misty Provence

I first found this place when my step father passed away unexpectedly and the hospital handed me a phone book and said i needed to make arrangements. I chose them because they were the lowest cost. I had no idea the service I would receive they took care of everything for me and a few years later they helped me again when my father passed and later that year when my mother passed I used them again. They truly were a God send and very helpful. So professional, compassionate and didn't try and profit off my loss. HIGHLY RECOMMEND

Teresa Kay Moore

Very friendly people who show compassion in a sad circumstance

Angela Morin

Her make up was not aceptible.Ok ,just her eyebrows they did them so black and they layed it on thick.she looked like Burt from sesame Street. I asked if I could fix it before everyone saw her and was rudely told no and looked at like a freak for asking. After everyone left they started to close the casket and I asked to do it then.i was told again ,"No" I told them I don't care what you guys say I'm fixing it. I had make up remover wipe an just wanted to rub some off her.they must put that make up on with crazy glue,cause it wouldn't rub off.

Patti Landry

Back in 2010 I went to Add'Vantage and talked with Mr. Kelly. We set up a prepaid cremation policy on my father. I was very impressed with Mr. Kelly's caring and compassionate attitude, with asking and receiving all information of exactly what we wanted. With everything in place, we moved on till dad went on hospice care. It was so comforting knowing that when he passed in 2014, They picked papa up from out of town within 45 minutes. Now I am faced with my mother and hospice. I called and talked to Mr. Kelly again. We discussed what she wants, where she is, and how to pay. Mr. Kelly knowing our financial situation offered to donate 100$ of his money to make this cremation service available. This IS the least expensive service available in Tulsa. Without Add'Vantage we couldn't have her last wishes respected. I have highly recommend Add'Vantage to the director of the home my mom's in so she can reffer Add'Vantage to others in need, and I have recommend Add'Vantage to many of my friends that are caring for their elderly parents. I will be recommending them to the hospice company when I talk with them tomorrow. You could not find better care for your loved one. Thank you and God bless you Mr. Kelly and staff.

Briane Turley

Gary Kelley is among the finest Funeral Director's I have, as a pastor, ever worked with. He is sensitive to families and their budgets and is also deeply sensitive to each family's faith tradition. Personally, I have witnessed him sacrifice business resources to help families in need. While in Tulsa, I could recommend no other. My families there agreed. Well done!

KAY ATCHISON

Advantage Funeral and Cremation Gary Kelley was kind gentle understanding patient he wasnt pushy he didnt rush he took time to explain and answer any questions that we had he was very attentive to what we wanted he cared how we felt and after our appointment we knew our Mother would be taken care of I’d recommend Advantage Funeral Services their not overly expensive they have plans to fit budgets and still give your Loved One Great Care...ThankYou Advantage Funeral Staff for helping us during our loss of our Mother

Patricia S.

This funeral home was suggested to us by the social worker for the hospice we used for my dad. We were given their name because they are one of the cheapest in cremation services in Tulsa. When we called we were given exact numbers with no "hidden" fees. I called one other funeral home and they wanted to "price match" Addvantage's price by $5.00. They had me talk to a director who quoted me a price $60 more than what the secretary had told me. I chose Addvantage because they seemed more honest just from the first initial call. Gary the funeral director sat down with me and filled out the necessary paperwork. When he learned I was a healthcare worker(RN) he gave me a $100 discount on our services. We also received one free death certificate because my dad was a veteran. Not sure if the others do this but I thought it was very nice. All we used this funeral home for was cremation. I have no idea how an actual funeral service would be handled here. I did find that Gary was not pushy and didn't try to "sell" me an elaborate box to place my dad in. (we plan on putting his ashes with my mothers). The only negative is I found the actual building to be "smokey". Obviously, they allow smoking in the facility or have smoked in the facility in the past. I would have had a hard time with allergies had I needed to spend any length of time in the building.

Zachary Vaughn

Amazing

Rhonda Frederick

I would give AddVantage 10 stars if possible. My experience with Mr. Kelly was beyond anything I expected. He was kind and helpful and made a very stressful time much more bearable. I am so glad hospice recommended him. Being from out of state I didn’t know where to turn. Money was an issue for us and he was thousands less than another quote I had received. I would like to thank him again for helping us and going above and beyond to make things a little easier for us in our time of grief. Thank you AddVantage...

Rebekah Guthrie-Frisby

Add'Vantage handled my Uncle's funeral and my Father's cremation, about 6 months apart. It was very difficult for our family losing both so unexpectedly and so close in time. But the arrangements were handled efficiently by Add'Vantage. We were treated with respect and kindness. We really appreciate their kindness in our time of grief.

Kristi Potter

If you ever find yourself in need of a true professional in the funeral business, please call Gary Kelley at Add'Vantage Funeral and Cremation Service. Mr. Kelley has invested over 45 years in helping families that live in the greater Tulsa area and has built a reputation you can trust to help your family. Although Gary Kelley's Add'Vantage Funeral and Cremation Service is known for having the ABSOLUTE LOWEST (complete) funeral price in this area, Mr. Kelley and his staff offer options for every budget that allow families to plan meaningful services to honor their loved ones. Centrally located on East 31st Street, their newly renovated facility is open every day of the week with flexible hours. Gary Kelley and his staff at Add'Vantage Funeral and Cremation Service are the preferred choice of more area families. Stop by their location at 9761 East 31st Street in Tulsa and discover the difference.

Julie Wegner

Mr. Kelly stepped in professionally to ensure the service planned for my father was honorable and smooth for the family. He and his staff made all the arrangements and went way over and beyond to ensure that the flowers arrived, the sentiments were placed, the Air Force was present and all the T's were crossed. I am forever grateful for his stellar service and affordable pricing.

Lavona Salsbery

Took 4 hours to come for my father when he passed. I've now waited over a month for the death certificate. When my mother passed they failed to put her ashes in the decorative box selected. Rude people on the phone. Update: they mailed it without confirming address or calling first. After several upset phone calls. This was the worst experience after dealing with 2 already devastating life experiences.

kevin wynn

They took care of two funeral for me and they did a great job made things so easy and very friendly for my family thank you so much