Reviews of Berkowitz-Kumin-Bookatz (Mortuary)

1985 S Taylor Rd, Cleveland Heights, OH 44118, United States

Average Rating:

DESCRIPTION

Here you have all the reviews of real people who are consuming the services of Berkowitz-Kumin-Bookatz (Mortuary) in Ohio.

Right now this firm receives a rating of 3.7 stars out of 5 and this rating has been calculated on 31 reviews.

You must have seen that the average of ratings that it reaches is quite high, and it's based on a very large number of feddbacks, so we can think that the evaluation is quite reliable. If there are many people who bothered to value when they've done well, is that it works.

As you know, we don't usually bother to give feddbacks when they are good and we usually do it only if we have had a problem or issue...

This Mortuary corresponds to the category of Funeral home.

Where is Berkowitz-Kumin-Bookatz?

REVIEWS OF Berkowitz-Kumin-Bookatz IN Ohio

Yana Akulicheva

Terrible service was provided to friends of mine. I highly recommend to find ANOTHER FUNERAL HOME

Alan Kalish

Anne Wolfson

Rabbi David Gelfand

Berkowitz-Kumin-Bookatz is truly the gold standard of helping a family get through the challenges of a tragic loss, even when the circumstances stretch the imagination and involved retrieving a body from Krakow, Poland to Cleveland. Every detail was handled thoughtfully and with kindness, sensibility and sensitivity. For our family it was returning to Cleveland under anxious circumstances and a tragic, unexpected loss and we were guided and shepherded through the process in the best way possible. We will be forever grateful.

Fran Bauer

Very professionfal

Alex R

Jayne Doe

They hold your hand and guide you along this devastating journey. Stuart is the epitome of a gentleman...there is no one like him. ---Lisa B.

Jimmy G

very professional and compassionate staff. took care of the families needs without question.

Matthew Gerstenfeld

Tended to our every need and answered all questions honest and upfront.

Bernice Sheffield

Having to make funeral arrangements is not an easy thing to do. However,Mr. Bookatz made the process easy,. He treated us with dignity and respect.

Hermine Eisen

Kind and clear conversation. Excellent, guidance.

D B

BEWARE!!! AVOID AT ALL COST!!! Worst funeral home you can entrust your deceased loved ones!! Being Jewish I am ASHAMED this Jewish funeral home is in business, scamming and hurting innocent people that recently lost their loved ones especially when they treat a Holocaust Survivor as a bag of money, instead of showing respect at their last journey. Dishonest and unprofessional staff. THE OWNER OF THE COMPANY TURNED HIS BACK DURING CONVERSATION AND WALKED AWAY AVOIDING EXPLAINING WHY THEIR CONTRACT ONLY SHOWS THE AMOUNT YOU OWN BUT DOES NOT SHOW THE ACTUAL SERVICES YOU ARE PAYING FOR!!! They wouldn't write the services or enter them into the contract to avoid taking responsibility if anything happens as well as to tell you that it wasn't in the contract!!!!! They DO NOT care about anything but making a PROFIT!!! AWFUL EXPERIENCE!!!

Marcia Epstein

Everyone we worked with made a difficult time as easy as possible and was very kind. Thank you for all you did to support our family. Marcia Epstein

Todd Rosenthal

Very kind, friendly and accomodating. They walked through every single item we needed to know about, had us identify our loved one, gave great advice, delivered chairs and other items we needed right on time, had excellent limo pickup service, gave us an itemized bill of every single charge, and were first class in every way.

B B

Yulia Krupitsky

Very unprofessional service, no compassion whatsoever displayed by the director we had to deal with, the focus is only on how to get as much money as possible out of you. No respect for the diseased. They did not even let us identify our grandma to ensure they have the right person. We had to leave and look for another funeral home, once we found a different funeral home we came back to request to transfer our grandma to a different funeral home, and were told that we are not able to identify our grandma prior to transfer. Had to argue with the funeral director in order to get an ability to identify our grandma and ensure they will be transferring her. The worst experience I have ever had.

yulia karmanov

I have never wrote reviews before, never felt need for it, but this time was just soooo beyond being DISAPPOINTED!!! When you are looking for a funeral home, you want somebody who will not only provide a service, but also understand that you are in the most difficult time and place in your life. You cannot think straight at that moment and that place is taking 100% ADVANTAGE of it!!! They were sooo RUDE I can't even explain. . They were YELLING at us!!! They told us, quote "You can take your grandmother and GO TO A DIFFERENT PLACE". When we were speaking to an owner, he turned his back to us and left while we were speaking to him!!! So we took our grandma to another place. . That is exactly what you want to do when the funeral is the next day. They knew that, and they thought that we will just go with everything they offer because it is so hard to find another place in less then 24 hours.. Also they charge us almost $400!!!! because they took grandma from the hospital to their funeral home. That also part of their plan, when they have the deceased body, they think you have no choices and they can do and ask for whatever they want. I want to tell you that you do have a choice, there are many other places that will do it in very traditional way, they will be nicer and we paid less money(even though we paid $400 on top to this terrible place) !!!

marina kuman

Very rude and unprofessional customer service. They show their disrespect in case you are questioning prices for the services.

Shelly Plasco

Карина Малышева

Annie Belkin

Ethan Cohen

Berkowitz-Kumin is very professional and handles all of the logistics and details extremely well.

Renata Tsibel

I had an excellent experience with this Funeral home. My both parents passes away 10 month apart . My mother passed away a few days ago and Michael Kumin was helping me to set up all the arrangement. I felt compassion and support. The guys who were at the cemetery were also very compassion. When I read all the reviews on Google I was surprised that people were not satisfied with the service. I can not express my gratitude to the staff, to Michael Kumin who was leading the service and to Kirk who helped me in the past with all the arrangements when my dad passed away. Thank you very much.

Zack Richards

Don't get in the way of the staff on the road. Cutoff three lanes of traffic and nearly hit me and another car trying to get there then seconds faster. White 4 door car is the worst.

Marcia Greenis

Everyone was very helpful and kind when we needed it. Thank you!

Yalin Krupitsky

Akiva Feinstein

Annette Lidawer

They are clearly the standard in Cleveland. Know the business, very professional, helpful and thorough. Knew they would ensure that everything was taken care of. Follow up could be a tad better, but the key people are really knowledgeable and supportive.

Robert Heiser

Tetiana Kabiuk

Jill Goldblum

Thank you for your superb & considerate service. Everything was handled in a very professional & detailed manner. We appreciate all the Berkowitz-Kumin-Bookatz has done for us and continues to do through out time. Jill E Goldblum

Business Hours of Berkowitz-Kumin-Bookatz in Ohio

SUNDAY
OPEN 24 HOURS
MONDAY
OPEN 24 HOURS
TUESDAY
OPEN 24 HOURS
WEDNESDAY
OPEN 24 HOURS
THURSDAY
OPEN 24 HOURS
FRIDAY
OPEN 24 HOURS
SATURDAY
OPEN 24 HOURS

PHONE & WEBPAGE

Berkowitz-Kumin-Bookatz en Ohio
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