Reviews of Boston's Mortuary (Mortuary)

Erika Pagan

The whole team was amazing!!!!!!!! Demond and Lucy made the whole process so easy for my family. My mom was treated with so much care. Thank you so much !!!!

Lauren Wood

Respectful and kind people

Sharon JohnsonBarker

I lost my 15 year old son suddenly and unexpectedly in January. Losing a child whom you love so very much is a very horrible and traumatic experience. My husband and I were devastated that we had to put our baby to rest but were pleased with the friendly and warm service we received from Lucy and the staff at Boston Mortuary. We had visited a previous funeral home and it felt cold and lifeless. As soon as I entered to doors of Boston I felt it was the right funeral home to take care of my baby boy. Thomas took care of making sure my baby was well taken care of and he looked as close to his natural self as he possibly could right down to shaping his hairline up neatly. I am super pleased with Boston Mortuary and often stop by just to say hello and let them know they are so appreciated. I also refer other friends who have lost loved ones to them. Thank you all especially Lucy and Thomas for making the worst time of my life a little easier to deal with. Mrs. Barker

Lewis B Jones

They were friendly. And polite.

anthony owens

Absolutely the worse Mortuary in Charlotte. Very unprofessional and will lie to make a dollar.. DO NOT USE THIS COMPANY!!! Do your research on them as oppose to the other companies in the area. Prices are cheap because....

Shenita Smith

Boston's Mortuary did a great job with my husband (Mr. Smith)they exceeded my expectations from the beginning to the end. Donnica was a pleasure to work with. She explains everything in detail, no hidden fees she is down to earth, awesome personality, and very professional.The entire team at Boston's was extremely nice and professional. I would highly recommend Boston's Mortuary you will not be disappointed. I was extremely satisfied. Thank you again Boston's Mortuary!

lesa tyson

Great Facility, Amazing Staff, Very Professional !

Acquanita Harris

Boston, Boston, Boston! I don't even know where to start! I just had to plan and bury the love of my life/fiance of 17 1/2 yrs, Lindsay Crawford on May 13, 2017. I had never had to do this before but after the phone call to Boston Mortuary, I feel all my fear and worries were taken away. With their help and service and because Lindsay had told me what he wanted, for about the past 2 yrs, planning his service was the easiest project I've ever had to accomplish. It was the hardest, emotionally but I wouldn't take anything back after working with Boston Mortuary. Lindsay , looked so good laying in that shiny burgundy casket trimmed in rose gold that we wanted to leave him open during the quiet hour and during the funeral. Me and his sister just wanted to keep looking and staring at him. My friend took pics of him when we went to view him the day before service and I don't usually go back and look at pics of the deceased but because he was the love of my life and because Boston Mortuary did such a magnificent job on him, when I feel myself getting down and depressed, I go back and look at those pics of him at funeral home. Not only did Boston Mortuary help me send Lindsay home like the King he was but they treated me as a Queen. From the owner, Clarence along with other staff members such as Lucy, Blu, and Wan, etc(can't remember everyone's name) I would recommend Boston Mortuary to anybody! As a matter of fact, I have been recommending them! I will forever cherish and remember my experience with working with them. They definitely need more than 5 stars for my review but after this book right here I'm writing, you all should understand how much of a SATISFIED customer me and my family are with what we got from Boston Mortuary Boston, keep doing what you do and may god continue to BLESS you all. Thank you again for your Devine services. Love, Acquanita Harris and the rest of the Family of Lindsay T. Crawford!

Alodie Johnson

After a misunderstanding on my part Danika straightened it out very quickly! She understood my frustration even though I was being irrational. She followed up with us and made sure we was happy with the end results. My Grandmothers home going was beautiful thanks to Boston’s Mortuary. Thank you for everything!

Jennifer Demartino

Bostons Mortuary was caring and supportive during a very difficult time. A big thank you, especially to Kathy and Amanda, for all of their help.

Erika Ravenell

I would like to thank Boston Mortuary for the Stellar service they provided to our loved one. I had the pleasure of meeting Mrs.Boston(Donnica). She was conversational, and had a really warm down to earth personality. She answered any questions we had, and addressed any issues. I was really satisfied with how they prepared him. Our loved one looked really nice. This process was sudden and difficult for our familiy. They made us feel like they cared. I know this is their profession, but she made us feel like it was more than just a job. They exceeded our expectations, and really did an awesome job. I hope we will not need their services anytime soon. However, if anyone in the area is in need of services I would highly recommend Boston Mortuary for affordable pricing and great service.

Jennifer Simonis

We used Boston's Mortuary to do my dads cremation. They were very professional and kept in contact to let you know what was going on. Very kind and seemed sympathetic to our loss. We put our trust in them and they did not disappoint!

Tulani Robinson

Nice place. Nice staff. Courteous service

tonia cook

Boston's is a very professional and caring company. My family appreciates you all in our time of need.

D. Washington

My Aunt passed away very unexpectedly just before Christmas. As you can imagine it was a very difficult time for my family, but the staff at Boston's Mortuary arrived promptly and was willing to answer our many questions. They dealt with all my families concerns with patience and compassion. The kindness and generosity that was shown to my family by the Boston's Mortuary staff far exceeded all our expectations. We couldn't have asked for a more beautiful, seamless service for my Aunt. The level of professionalism and care that was shown throughout the whole process did not go unnoticed nor will it be forgotten. We sincerely appreciate everything the Boston family did to help our family get through that very difficult time.

Natalie Thompson

They did a great job with my mother service 6mo ago

Timothy Lucious

Very helpful and polite

Samya Owens

When Boston receives a negative review, the first thing you notice is them automatically saying, "the competition is doing this or that." Well Boston 4y/o Mariya Owens was not "your competition," she was the little girl murdered twice. Each time by those that were tasked with keep her safe, in both life and death. If you lose a loved one, do them a favor, use people that actually care.

Vance Mulligan

Boston Mortuary, was wonderful and professional, my husband and I appreciate everything they did to make our family feel comfortable in our time our tremendous sadness Thank you Boston Mortuary

Dan Hogan

Excelent services beautiful comfortable facility custom flooring of which I have never seen so beautiful !!!! Nice caring and understanding people which is much needed in any kind of crisis and it was exactly the extra support needed to keep it together.

Wanda Thomas

Great people! Great service with great options!

Angela Solis

A loved one recently passed away in my family and Boston's Mortuary stepped in to assist us right away. It's never easy losing a loved one, but Boston's Mortuary made the process so quick and easy. We chose to have our loved one shipped to Mexico and they handled everything with complete professionalism. They tended to our every need and took care of us like if we were part of their family. Thank you Boston's Mortuary for all the sympathy you showed my family. You are very much appreciated!

Colleen Orleman

Everyone was wonderful and very professional! The pricing is reasonable too. Highly recommend these folks.

Bob Blevin

RUDE...No Compassion....!!!!BEWARE!!!!..DO NOT DEAL WITH THIS COMPANY.......

Richard Lagace

My Son

Gwinnette Byrum

They help with two family members not pushing compassionate working with you

Michael Welland

Careing, compassionate, and helpful they go out of their way to make a bad time easier. God bless.

Jennifer Lee

Impressive & innovative in their offerings. Dedicated & pleasant in their services. They provide professional care and are philanthropic, and thus definitely recommended.

Cass Gibson

The team at Boston's is amazing. They treat you like family and provide a wonderful experience in a tough time .

Kristie Puckett Williams

Very nice facility with professional staff! A + service!

Samantha Duncan

I can not say enough great things about Boston's. I had such a great experience the first time in 2010-current my family and I have used their services 4 more times after that. I have plans for my self to go their when im gone. When my mother passed was the first time i have ever had to plan a funeral i had no clue what to do or how to do it. Donnica took me in her office pulled out all kinds of pricing sheets showed me urns. I was lost so i explained to her how much money i had and what i had in mind she showes me their amazing package deals. Donnica and Clarence took their time with me i never felt rushed. Then everytime after that i just call Clarence and tell him where to pick up and never have to worrie about anything but signing papaers and arranging times. Their staff is great and caring as well. I recommend Boston's to everyone i know beautiful location, great staff that go above and beyond and amazing prices you cant go wrong. I give them a⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ rating.

Live Green

Bostons Mortuary Serves Their familes with prestige and excellence. They really go the distance to make sure the family is well taken care of! I appreciate their patience and kindness to those who are experiencing lost and their compassionate driven spirit. I would most certainly recommend them to anyone in the Charlotte and surrounding areas during your time of bereavement!! 5 stars !!!!

Shar EY

After a less than ideal experience with another local funeral service provider, looked carefully at competition. Found Boston's to be ideal for our family based on location, service, value, ambiance. Their decor is tastefully modern and provides a counterpoint of lightness during a somber occasion. My relatives from out of town were pleased by the beautiful way my mother was presented. Would highly recommend their services. Thank you!

Daniel D

The passing of my wife was the most difficult time for me and our kids, the level of service provided was outstanding taking the time to get things right and showing that they cared about us.....5star*****

Latisha G.B.

I wanted to thank Mr., Mrs. BOSTON and staff! My family and I lost my mom after recently moving to the area. While arranging the servicing for my mom The Bostons called us daily, walking us through every step until we got my mom home to be with The Lord. It wasnt just business for them. Thank you for taking care of us!

Lori Henderson

I am very disappointed with the "service" that I received when my mom Betty Henderson passed away. Only two people came to my house and Matthew had to help carry his grandmother from her room to the living room where the stretcher was. The guy that was carry my mom's legs almost dropped her and her legs slid off the stretcher. When he got her back on the stretcher, he knocked something off the bookcase and that almost hit her. I purchased an urn from somewhere else. When I went to pick up her ashes, I asked if they would place her ashes in the urn that I had purchased. I was told "Oh we charge extra for that". Seriously!!! I guess it goes back to the old saying - you get what you pay for.

Sav :

The employees of Boston’s Mortuary clearly care about their job and their customers. They genuinely love what they do and I would recommend this business to everyone.

Robyn Gilbert

Mr. Boston is an A+ person and businessman. He and his staff are the are the most caring and genuine group of people that I met in a long time. I felt like family. Mr. Boston is personable, and seems to make time for each of his customers. I found that to be striking. I hope that I donor have to Knock on his door to do this again but if you need to you will NOT be disappointed.

Kristalyn James

My family and I lost my mother a few days ago. We had her funeral services today. The Boston Team has been very helpful. Even when there was an insurance hiccup, they stood with us to handle it all. Donica helped us walk through business at a time when we could barely stand on our own feet. They were honest and up front about prices and services offered. For that, my family and I are eternally grateful.

Lynn Sellers

Professional, friendly . Very glad i choose Boston's.