Reviews of James Romanelli - Stephen Funeral Home (Mortuary)

dulce hernandez

Very compassionate, professional and caring from the beginning till the burial. Special thanks to Phil, Matt, George for their empathy and the way they treated our family during this difficult time. They are a special team and I highly recommend the funeral home for anyone needing their services. The best funeral home in NYC.

Lucy Randazzo

I want to thank Paulie for all his help. It was the hardest time of our lives and with kid gloves he helped us theought he process.. No words can tell you how grateful we all are. My dad was killed Nov 16,2017 while walking across the street to get my mom off the bus.. Life as we knew it stopped. I am the daughter ToniLou and from start to finish even after Paulie helped me a great deal... Again thank you so much for the Love and care you have my dad and the patience you had dealing with me .. Thank you ToniLou Randazzo Daughter of Anthony Randazzo ❤️❤️

Arvin Barrion

You never know what to expect when you plan memorial services but I would have never have imagined how helpful the funeral home staff at James Romanelli-Stephen would be. They stepped us through every step of the way from what would happen when they removed my father's body all the way through the selection of every aspect of the memorial services from the casket, the flowers, the prayer cards, prayers, etc. They were also very patient when we were undecided and gave us the time and room to decide on our own. They were also not pushing the most expensive items instead matching what we wanted to the best options. In addition, they were so honest that they refunded us some money when we changed services...when we would have never have know. My entire family was soo impressed with how they were so involved, their professional demeanor and how welcoming they were. They also did their best to accommodate some cultural requests we had regarding prayers and songs, etc. Really an outstanding facility, great staff and they made the entire experience as best as it could be. Thank you sooo very very much

Sally Marinaro

Upscale funeral home

Jack Criddle

Exceptional services here. Attentive, compassionate staff, very hospitable, highly recommended.