Reviews of Conway Funeral Home (Mortuary)

Krystal Bartholomew

I was devasted over the loss of my Grandmother and all I wanted was her ashes and the man that works their asked my family to tell me to stop calling.He had an attitude everytime on the phone and is very inconsiderate of my feelings and the severe loss that my children are going through. No wake no service no ashes! Just attitude. These people who work here have no empathy.

deb farley

Met with Brandy to prepay and preplan my direct burial. She was very engaging, well informed and gracious. She took us through the process step by step, explained our options and gave us a generous amount of her time. She made the whole process very easy and was very reassuring. I am so glad that I finally got around to doing this, it is so important to take responsibility and control of your end of life care and plans. Would definitely recommend their services.

Ruth D Robles

The staff from Conway, especially Mr. Heredia, made the extremely difficult loss for my family much easier. He explained everything clearly and answered all our questions thoroughly. Not only was Mr. Heredia professional, but he was extremely helpful, compassionate and supportive, especially with the family members that were very emotional during the funeral service. The service for my sister was beautiful, warm and personal, everyone felt the essence of who my sister was. We did not have to worry about anything because he handled it all for us, from arranging the flowers to making sure our guests were comfortable. We thank Conway Funeral Home and Mr. Heredia for helping to make this very important stage of our loss much easier.

Lauren M

The staff at Conway were heartfelt, professional, and made a very difficult loss seamless. Michael and his staff treated us like family, from preplanning to even days after the funeral. There was a sense of warmth and welcoming in such a difficult time. I would HIGHLY recommend Conway to those are preplanning or even unplanned family losses.

Mark Robles

Michael Heredia of Conway is an excellent funeral director. He arranged the funeral for my family to view & bury my sister, who died way too soon. He made a difficult time for my family as seamless as it could be. I don't know how we could have gotten through it without him.

Antoinette Solarino

From start to finish Michael and the staff at Conway funeral home were amazing. They treated us with kindness and respect. With the passing of my aunt I had a lot to think about but the funeral details, we were in good hands. Everything was taken care of. Thank you Michael !!

Robert Ferriggi

My wife the love of my life passed away in December 2018. Michael handled all of the details with dignity and professionalism. I am forever grateful to him and his staff.

Blo It Out NY

I highly recommend Conway Funeral Home. From the second we walked through the door they where beyond accommodating & very sympathetic to our loss. They did not forget one detail which comforted us very much for our final farewells of our loved one. I promise you will be very happy!

S Katz

Just wonderful! Nicest experience I could have wanted at a time when I expected only hassles.

Ada Torres

My brother died unexpectedly & my family decided to use the services of Conway Funeral home. The staff handled everything with sensitivity. We were showed respect and care through out this difficult time. Funeral director, Michael, was very professional, passionate & sympathetic. He explained everything in detail & we never felt rushed. He truly made a difference during this unbearable pain. I highly recommend Conway's services if you suffer a loss. Thank you!

Karen Serafinko

Conway, and our funeral director Michael, made a sad and tough loss a little easier with his calm and kind demeanor. We never felt taken advantage of and would recommend to anyone in need of these services. We will continue to work with him over the coming months and are confident the high level of service will remain.