Reviews of Compassion Mortuary (Mortuary)

Jeffrey Weeks

In a time of grief I would expect a little compassion. Instead a bigot with a superiority complex is what was received. My wife of 20 years had her mother pass away and had to return to New Mexico and help her family deal with the passing. The small minded bigot that my wife had to deal with long with her family should never have happened. A rude opinionated man trying to play Sherlock Holmes giving opinions about the death and later the death certificate is just to much. This guy should be fired and nobody should ever need to deal with this man ever again. Please note I could have used an alias to post but I did not. After what my wife went through I hope and pray that I meet this man in person.

Rio Costilla

The owner was not compassionate at all he was rude and I believe over charged us.

Betty Abbott

My husband passed away Oct 18 2017 unexpectedly went to compassion per medical examiner after 6 months received death certificate wrong address and date of death still trying to get corrected I can't file for life insurance without can't get any help from Mortuary per vital statistics they won't talk to me must be the funeral home he won't even return my calls even has date of birth wrong was born in 1945 not 1940 don't know where to turn to for help

Nohemi Chacon

My family and I are from Gallup, NM and my grandfather recently passed, we were under the impression that Compassion was one of the best options for us, boy were we wrong!! Tommy Crow is very unprofessional and not "compassionate" at all! He LIED to us on 3 or more occasions and tried to over charge us! He also tried to RUSH us out of the cemetery after my grandfathers burial!! People are going through a hard enough time as it is, the LEAST they can do is have someone who can at least be comforting at a time like this. DO NOT RECOMMEND!!!!!

Ieacis Sanchez

Worst place ever my mom has been there over 9 days it started at $1500 max for everything Now the total went to over $3000.00 all lies and a bunch of shadyness they are the only mortuary in grants so feel more than ok charging for everything $500.00 for a 30 min viewing with dirty sheets and 200.00 for flower display that my family put up by the way plus cleaning fee for the deceased that my family traditional ceremonies say we do and did totaling over $3000.00 not for anyone go out if town in this hard time my mom took my soul they took the rest the owner was not going to release my moms body for cremation for $0.34 and when I asked if I could say my final goodbye he snickered at me and said the smell would disgust you then smirked and said plus it's already boxed up.

Nakonah Secatero

If I could go back in time I would've gone with a different Mortuary. Now I just live with the regret that I couldn't have gotten a better set of people to handle my mother's remains. There was no compassion from anyone from the mortuary, they were cold, rushed and rude. I wanted better for my mother, I should have listened to my instinct, and looked up this place before we decided on going with Compassion Mortuary.

Genevieve Thompson

My family and I have recently used Compassion Mortuary for my nephew's funeral service. The mortuary stands by their slogan, "The funeral home with a heart." During our time of grief and sorrow, a very compassionate young Navajo man offered us great service. He was very kind, very understandable and knowledgeable regarding our traditional values. He was very directive and informable. Overall, he was a very kind hearted individual that offered us great service. The pricing was quite affordable compared to the mortuaries in Gallup and in the Arizona area. We are very glad we chose Compassion Mortuary.

David Nelson

This man tried to take advantage of my family!! Picked up a body for the Medical Examiner and tried to charge my family $600.00 dollars for services that he billed the medical examiner for and then charge my family for the same services. Thank goodness we contacted an honest funeral home in Albuquerque that told use he was trying to take advantage of us... What a scumbag

Anthony Pino

Always kind to us and accomadting. Sorry for the negative reviews. This is a hard time. I am a business owner and have negative reviews. I also have positive reviews. He was financially on point with us and we respect compassion mortuary.

Michael Guthrie

My Mom went in today to purchase an Urn for my fathers ashes and the man there asked who had passed and what company was doing the cremation. We had gotten the cremation done in Albuquerque because that's where my dad passed away. When my mom told him this he said he would not sell her an Urn because she did not use his services and was very rude about it. They need to change the name to lack of compassion mortuary. I posted this story on Facebook and many people came forward with even worse stories of treatment by this man. This is not how you treat any customers but especially people in this particular situation. Riverside Mortuary in Albuquerque was very professional and I hear the mortuaries in Gallup are professional as well. Do yourself a favor and make the trip. Avoid Compassion Mortuary at all cost.