Reviews of Blake-Doyle Funeral Home (Mortuary)

Leah Iannacone

Kind, compassionate, knowledgeable staff. Every detail was met and exceeded expectations. The ladies here made a difficult time easier for the family. Thank you for your caring professionalism.

Ron Lippincott

Very professional. & caring. Took time to make it a special tribute to my wife

Jennifer Lampke Klattenhoff

If I could give this place a negative rating I would. They are the absolute worst!!! It started when they never called me back after leaving a message with their answering service. Then Jim screwed up my mom's name and blamed ME for giving him the wrong information, in our initial visit. In that same initial visit, where I'm supposed to making preliminary decisions about my mom's memorial service, he spends an hour lecturing me about different things - less than 48 hours after my mom's very sudden passing. Needless to say, I didn't need that. Then they screwed up my mom's date of birth, not to mention a slew of other things. After that, they charged me $3400 for an hour service in a filthy, dirty "viewing" room. It was horrible. I can't tell you how many people said how awful the service was and that I was overcharged, to which I wholeheartedly agree. My mom's employer offered to pay for the service but pulled out, apparently. Did they bother to notify me? Absolutely not. They sent it to collections without ever trying to obtain payment from me. A payment I would, and will, gladly make. When I called to rectify the situation, I spoke the the evilest woman, aka, their receptionist. During that 15+ minute phone call, she laughed at me, called me a liar, psycho and many other names. She told me I was crazy, refused to take any information from me and kept saying "blah blah blah". When I told her I was coming down to speak with Eric, the manager, and pay the bill, she threatened me and said she called the cops. I was floored! I couldn't believe this woman. She refused to take my number or to tell Eric to call me back. After I called Dignity Memorial (which is another nightmare to deal with) and left a million message with Blake-Doyle's answering service, Eric finally called me back. He told me he was sorry and not to pay the bill because he was going to resubmit it to my mom's employer and pull it out of collections. He felt it was unnecessarily placed there and felt it warranted removal. I told him that if, for whatever reason, the company didn't pay for it please let me know and I would gladly take care of it. He said "I absolutely will." A few months go by and I don't hear anything from them. I thought it was paid or still pending. Well, last Thursday night I received a notice in the mail from the same collection agency stating I was now "severely delinquent". I almost exploded, I was so mad. It appears that he never pulled it from collections, like he promised. Now I have this "black mark" on my near perfect credit. All because these people lied and didn't do what they promised. Anyway, I immediately called Eric on his cell phone and asked him to call me. In that message, I told him what he needed to do. He has yet to call me, a week later. I have called Dignity Memorial 7 or 8 times, now, and have yet to receive a call back. I was told to call billing. They didn't know anything. They kept transferring me or putting me on hold. After 45 minutes on the phone with them, I was no further along then when I started. Each person told me they couldn't help me or told me to deal directly with the funeral home. Yeah, the one that never calls me back and threatens to arrest me. Such wonderful customer service, ya think? At this point, I'm so fed up with both these companies. I cannot tell you how much I regret using their overpriced, sub-par services. They are rude, uncaring and extremely unprofessional. DO NOT DEAL WITH THIS COMPANY!!! THEY ARE A NIGHTMARE THAT DOESN'T GO AWAY....EVER!!

James Petrie

I can’t begin to heap enough praise on Blake-Doyle and the director, Barbara, here in Collingswood. From the time she entered my home, she showed sincere condolences and was compassionate beyond belief. She made me feel better considering the the fact I had just lost my husband. God bless her. I will highly recommend Blake-Doyle.

Bill Bunting

I would Highly recommend Blake-Doyle funeral home. They handled my father passing with great care and detail. The funeral directors handled all part of services perfectly. The funeral director Tara was amazing and really helped my mother thru an extremely difficult time. The whole process of planning a funeral was made so much easier. The directors have unlimited amount of compassion and sympathy for your difficult situation.

eileen weldon

This funeral home was so kind and helpful in every aspect of the services they provided. I highly recommend them.

john wolfe

Came to the home for a viewing and everything was beautiful. The directors were so kind and compassionate. They handled everything with extreme care and professionality in my family’s time of need. Thanks again for such a beautiful service.

Margaret Kirwin

When my brother passed away recently, we were fortunate to have the compassionate services of Barbara in the lead, and Jim at Blake-Doyle Funeral Home. Their attention to detail was excellent. They handled the obituary, cremation, tribute slide presentation, church service, and particulars of the post-service impeccably. I highly recommend Blake-Doyle for your funeral needs. The support our entire family received during our difficult time was a relief, a help, and a treasure.

michael andersch

As in the past, Blake - Doyle has met all our needs in laying our loved ones to rest. Thank you Jim Doyle for always being there. And special thanks to Barb DiBuono for capturing and displaying our Mom's life so beautufully. Thanks also to Tara for all you've done.

BD .

Compassionate, caring staff. Great personalization of services.

Tara Jean

Compassionate, detail oriented, caring staff. From the removal personnel to the funeral directors. Clean, beautiful facility.

Nick D

Tara, handle everyone of our needs , with understanding and kindness. I had a lot of questions and I always got a fast response. I have no problem giving the services I received 5 stars. Tara and Barbara offered sincere condolences as well as having all the solutions. Everything went as planned and all our needs were met .

Joanne Tullini

Barbara at Blake-Doyle served as a trusted friend during the heart-breaking experience of the loss of my father. She took time with us to ensure all details were reviewed, her demeanor was sincere, and she helped us iron out some last minute details that required some soul searching. Overall, it was a comfortable experience at a time when we needed help and compassion.