Reviews of Good Shepherd Funeral Home (Mortuary)

tester lester

God Bless them.They were truly a blessing to our family at this time.

Quincy Robinson

My experience with the Good Shepherd Furneral Home in one word "horrific. I entrusted them to handle my mother's furneral and it turned out to be a nightmare. First of all, it took them 6 days to get my mother's death certificate signed and when I called them to see what the hold up was, I was told by a staff member that I would have to call the doctor that was responsible for signing off this document myself, because they had already done their part. As it turned out, they hadn't sent over the document for signing to began with. However what really got me angery, was when the Good Shepherd called me minutes before they were supposed to be in place to tell me that the cemetery I selected stated to them that I had canceled the vault which is required for burial. This was true, but I had canceled the vault from the cemetery because I had purchased one from the Good Shepherd Furneral Home. When I confronted the owner with this, he initially denied that I had purchase a vault, but finally looked at my contract and realized that I had, but the vault hadn't been ordered by his people. To make matters right, they had to purchase a vault from the cemetery I had selected for about $100 less than what I had paid the Good Shepherd Furneral Home, so basically they made a quick $100 profit off of me for doing absolutely nothing. The owner of the Good Shepherd Furneral Home never excepted responsible or apologized for this fiasco, but rather deflected blame to his employees. Please don't waste your time and energy on the Good Shepherd Furneral Home, because you'll only be disappointed.

jennifer pryjmak

I must say going through a loss is hard enough. With that being said it's very important to have competent people that know the ins and outs of the next step in planning. Good Shepherd's staff are very assertive..not to mention patient with all of the thousands of questions I had. I highly recommend them! They are courteous.. prompt and most important they are very compassionate people!!

Linda Srb

We thank every person with whom we had contact at Good Shepherd Funeral Home for showing great compassion and professionalism every step of the way. Our family planned our arrangements from out of state, and we were beautifully guided by each person we encountered. We are deeply grateful and thankful.

Danica Clardy

In this time of sorrow. It was good to know that we could count on Good Shepherd. I have to give my girl NICOLE A SHOUT OUT. She was such a wonderful person. We text each other when need and she worked ariund my work schedule so I could be there for my mother in law. She had everything on point from the visitations to the funeral services. I would recommend them to anyone. One thing my mother law kept saying the whole time. Is that I want to put him away nice. And though it is hurt to say GOODBYE TO A LOVE ONE. NICOLE and Good Shepherd helped my mother in law dream come true......your Kindness will always be appreciated.

Nina Artis

Thank you to the staff and especially to Mr. Hoy, he made me and my family feel at ease and he took the time to answer all of our questions and concerns. I can’t say enough about Mr. Hoy and how helpful he was.

Marlo R. Ibarra (DCHC)

Seriously consider Good Shepherd in your time of need. A close family member passed recently and Nicole was amazing! Thanks Nicole.

Nicole

I had a hard time when I had to plan a funeral for my young nephew. Good Shepherd made it easy for me to get everything put together and were very kind to my family that was struggling with this tragic loss. Thank you for your help, we couldn't have done it without you.

barbara williams

Heard that they was resentable.

Shanetra Watts

Caring and supportive.

Les Christensen

During this very difficult time Good Shepherd Funeral Home went out of their way to be helpful and thoughtful to my family. A very special thank you to Nicole Pfeifler.

Nina Johnson

I was lost on how to put my mom away and Nicole helped me every step of the way. Good Shepherd has great service and will work with you, I am so thankful for the help they gave us and I will be using them in the future..

Missy Johnson

Can't say enough about how wonderful this place was. They were so kind and helpful. Thank you for everything. The chapel was so pretty and exactly what Grandma would have wanted. We appreciate your compassion so very much.

Beth Hunt

All I can say is that this place made me comfortable, and some how happy. All the employees helped and even when I was stressed they were calming. Morning, afternoon, and evening there were there to help. Thank You for taking care of my family. Seriously, I thought planning a funeral would be much more difficult, you made it easy..thank you.

Frank Illichmann

Nichole did a wonderful job did everything for me

Nate Wolf

Good Sheppard was recommended to us by UNMC as a low cost cremation, and at the time that was all we had to go on... It wasnt that we didnt care about quality, but we knew that there would be many costs associated with funeral services. From start to finish, Good Sheppard has been one of the most professional organizations I have ever done business with. Mike, the owner, is a very respectable man. We are so happy we chose Good Sheppard.

Damon Webster

I Thank Nicole she was amazing when I had to put my 2nd husband to rest. Nicole let me and the children see Stevie one last time before he got cremated. Thank You again for making my experience calming.

Andrea Arps, CAPM

Mike did a fantastic job with my Mother...She looked like the beautiful Queen I will always remember her as. Service and Respect was Top Notch!!! Big Ups to New Management.

Roxy Kielisek

I loved how well they did with my grandma and my great uncle. They really were fantastic and so cheap. They made it work for my budget. I will always call them first. Thanks for being so great.