I wouldn't change a thing! When your mom is in hospice and you are staying with her for 4 days straight as she's fighting for her life, who do you want calling you at 3 am after she passes!?! Well, I'm glad I had Jessica from Schimunek's calming, soothing, voice calling me helping me and directing me on what to do and what they were going to do. I was in a fog and I was so glad she was the one that called me. Then 2 polite, professional folks showed up at 4 am and caringly guided me through the next steps as Mom left for the funeral home. I highly recommend prearranging the funeral as we had done. You are able to carefully and without extreme emotions make the proper decisions for your family member. The next day Jessica was there for us again guiding us, assuring us and reviewing everything with us. She wanted to make sure we were happy and we understood everything. She was very detail oriented. I told her about some personal concerns I had and she made special accommodations for us. She allowed me to come in the next day to check on things and I was AMAZED at how perfect everything was set up in the room and how great Mom looked after being so ill. Schimunek exceeded my expectations. I know we would be coming to the funeral home the next day greeting so many folks and I could relax because we were in great hands. Jessica was with us till the end. Even guiding the pallbearers and everyone at the grave sight. I felt so at ease and I trusted her and she never let us down. She was our rock and guidance counselor through this whole process. This is the kind of company you want to deal with. I highly recommend them. As a side-note, when we went to pre-arrrange things for Mom a few years back, we met w/the other company in the area and I have to tell you I was talked down to and treated in a snooty manner. If you know me I'm a VERY friendly, successful, professional business woman and I'm not sure why I was treated that way. But that's not where I want to spend this kind of money. Made our choice very easy. The folks at Schimunek were so kind, caring, and professional from beginning to end. I will always tout about them and recommend them. They were on top of things, had great communication, followed up with me and Ioved the room Mom was in as well as the folks on duty. <3 Thank you everyone at Schimunek. Love the Amsl and Rettberg families.