Reviews of Duda-Ruck Funeral Home-Dundalk (Mortuary)

bob menikheim

i have had seven family members through the years with duda-rucks the last family member was back about 20 years ago never had any complaints until my mothers funeral in november last year very poor service from them so many things wrong about this place now when we arrived we couldnt even get in the building all the doors were locked the service information boards set up at the doors were wrong the service was at 10 am they had 11am they had my mother listed as mr clarice instead of mrs and the sad thing about it was it was a saturday and we were the only service there that day the travelling to the cemetery was insane we lost people at the red lights there was no escort we were rushed into the chapel at the cemetery the pallbearers had to sprint to keep up with the casket then we were rushed through the little service we had the worst part was when my dad of 52 years with my mom looked at me and said i would have never known it was her if it wasnt for the clothes she was wearing we picked out for her the whole thing was a nightmare and the staff very unfeeling to us never again will we use this place again i wouldnt even give one star but you have to to post

Ganine Steffe

My Dad passed away in 2013, he had no life insurance and I was barely keeping his finances going between his doctor appts and his many prescriptions. My Mom had passed in 1996 so my Dad was all I had. I was trying to help my Dad with his Finances even though my husband had lost his job. Things were very hard. My Dad ended up with Dementia among other health issues and suffered in his last year of life. I choose Duda Ruck because it has been a choice for our whole family. I had to go with a payment plan because I could afford to pay $5,000 up front. After paying for over a year, Duda Ruck decides to sue me without so much as a phone call to tell me why they decided to turn me over to collections. I was not late but later found out that they dont really arrange payment plans. I now thanks to Duda Ruck have a bad mark on my credit as they reported me to the credit bureau. They feed you false crap about being there for your family. They really screwed my family.

Carrie Dennis

They did an excellent job with my grandmother. Very nice and caring people . Clean place with good parking

Paula Campbell

It is a nice clean place getting old for I know it was there since my childhood and I'm now 51 years old and it has been standing for many years prior :-) this Funeral Home has been in our family for many years! They offer free coffee and hot tea in their break room which is rather spacious then they have a male and a female bathroom and also a unisex bathroom for the public to use when viewing with their friends or loved ones. For people that are handicapped and need wheelchairs there may be a back entrance I'm not sure but the front entrance there are several steps that you must go up so it might be quite hard for someone in a wheelchair to enter alone and that is not accompanied by somebody that can carry or lift:-)

Jennifer VanBlargan

Nice place, clean, good parking

Bmore Sth

Very kind and compassionate staff who made a terrible time in our family much easier to handle. Facility is beautiful and they made the celebration of my moms life a unique and special event. Thank you!

Chuck Adams

First time here with!!!! Family member passed away.....