I have never been treated as bad as I was with ANY BUSINESS IN MY ENTIRE LIFE than I was with this 1. 1st I will say Mrs. Scott, and Mrs. Sylvia were very nice, proffesional,and sympathetic. But the man named Lynn/Lend/Lind treated me, and my family member like we were PEASANTS after paying for direct cremation by credit card in full over the phone. My father's nephew paid for the service without even asking how much ( he had never spoken to anybody at that facility), so after paying 2067 dollars for a direct cremation NO SERVICES, NO URN, NO OBITUARY, NO CHAPEL, NO INFORMATION WHAT, SO EVER!
He asked for the breakdown of what he paid for, meaning how much was cremation? Transporting fees, fees for having my dad's body for 4 DAYS, ETC. His answer was in a very nasty, rude, unprofessional, angry black man, agitated, irritated, short, don't want to be bothered by nxxgas mannerisms was "1900 FOR CREMATION, 24.00 FOR DEATH CERTIFICATE, and 2.00 for something else, we asked again (not knowing cremation with no other service was that high) for a breakdown and he said "what is it you not understanding (mind u it's already paid for in full by credit card) my cousin said "well man no need to be rude when when im asking a valid wuestion about MY MONEY, and if i knew I would be talked to like this I could of had my unc taken soewher else" lind then said "WELL THATS WHAT U SHOULD HAVE DID!"
What kind of ppl that deal with families at the worst time in there lives (during the loss of someone they, love, miss, honor and, cherish,) act so cold, and unemotional?
My pops was a good man, who paid his policies every month so we wouldn't have to worry (unfortunately it was delayed, due to circumstances beyond our control) about anything, we didn't have to go fund raise ( which is fine if that's your only way of paying) I UNDERSTAND TO U MY POPS WAS JUST A BODY, AND YOUR ENTITLED TO NOT HAVE TO GIVE A _______ TO ME HE WAS MY WORLD!!
If u need someone to care In your time of bearevement THIS IS NOT THE PLACE TO BE!