Dear Jon,
There are rare people in this world who are caring. There are rare people in this world whose natural instinct is to put someone else’s needs ahead of their own; who offer encouragement when it is needed; who are always there to listen with a smile and a loving, open heart; who never want or expect praise for their good deeds because that’s just the way they are. You and your staff are a great example of those rare people. Our family cannot thank you enough for moving “mountains” to make it possible for our Mother, Katherine Lewis to be honored in such a special way. From the recipe cards, family tree memory card, bookmarks, video photo collage and cocktails, everything was flawless.
The dignity, professionalism and compassion shown by you and your entire staff were beyond expectation. There were no details missed and the entire experience was as pleasant as it could be under the circumstances. Considering the complexity of the planning and the varying personalities and dynamics of our family, not to mention the grief and emotions that resulted, you and your staff always had the correct message to convey and suggestion and participation was noted and appreciated.
Unfortunately we know that we will be calling on you in the future as the circle of life doesn't stop rotating for anyone. There is no question that we will be turning to you for your comfort and assistance when that need arises again. You and your staff are indeed angels and miracle workers who live on earth. May God give you strength and continued good health to carry on such important work!
Sincerely and with much love and admiration, Michelle Lewis