Reviews of Hicks & Sons Mortuary Inc (Mortuary)

Quaneshia Jones

My family laid my grandmother to rest July 9, 2018. Her burial was paid in full before the end of the month. We were told by Hicks Mortuary (who provided the funeral services) that her head stone would be in place within a couple of months if I’m not mistaken. Needless to say, it’s mid January and the head stone isn’t there. The owner(which is supposed to be a distant relative) will not answer phone calls from my family nor return messages. It’s hard enough dealing with burying and coping with the loss of a loved one but to be handle in such a manner is a disgrace. They have been unprofessional and neglectful in this matter and deserve a public review of this horrible experience. I’m not sure if anyone else has experienced this but I wouldn’t want anybody to, or even consider doing business with a “business” who would intentionally avoid a bereaved family. I hope this spreads accordingly.