Reviews of Gregory B. Levett & Sons Funeral Homes & Crematory (Mortuary)

Neal Carrington

Excellent staff and services provided

Diana Mills

The location is beautiful and the staff is amazing. My two encounters with this establishment have been nothing short of positive. Ms. Amey and her staff are doing a phenomenal job representing the Gregory B Levett & Sons brand.

Shante Watson

I have been there for burials over the past 10 yrs and they have always done a great job with having everything in order. Nice work!!!!!!

Trice Bailey

The staff is always very helpful,professional,and friendly...they go over and beyond to provide exceptional service

Vince Van

Where do I start...Death is never an easy path to walk, but I must say Gregory B. Levett & Sons (Lawrenceville Location) made the path as smooth as possible. I want to make a special note about Eric Smith, thank you my brother for your warm spirit. It felt as if he knew my father, and that customer service was needed so much during such a tough week. Eric made sure each of our requests were made and he was available to assist our (many) questions throughout the week. Most people go into business for money but Gregory B. Levett & Sons Funeral Homes & Crematory and Eric Smith is in this business for purpose and ministry! Thanks again for your support and service. Vincent Van Jr.

Marcus Myrick

Great place to visit.:)

Carlos Edwards

Did a wonderful job for the home going Service for my friend Fathead the staff did a magnificent job and was kind and very professional thanks for a Awesome job!!!!

Sunshine McGarity

They did an outstanding job with my little Angel

Ebonee Brown

I was privileged to work with Krystal Hill when my father passed. She was wonderful to work with under the circumstances. She treated my family and I with so much dignity and respect. Her level of compassion and empathy was exactly what we needed in our time of need. I would highly recommend this funeral home.

Taurin Coleman

This is a very professional company. The staff did an excellent job with my late mother. This business has so much class and professionalism. Princess Coleman is a very polished professional and is great with families during grieving times that bring families to the business .

Cheryl Scott

Awesome staff!

ken m

My wife and I experienced the sudden death of our daughter. We called and set an appointment. We were in shock and totally lost as to what we needed to do. Eric Smith met with us. First, he showed true sympathy. He was not about business, but about helping us. Yes we had to conduct business, but Eric made it a compassionate process. He provided options and let us decide how we wanted to honor our daughter. Eric was with us through the entire process and made a tragedy a great memorial to our daughter. Not only was Eric exceptional but we made a few requests of other members of the Gregory B. Levitt staff and they were all helpful and caring. I highly recommend the Gregory B Levitt Funeral Home.

Tye Money

They are all about money, they have no compassion for your loss, it's just not a good place. The girl who set up the funeral stated all she was worried about was keeping her job, no empathy whatsoever.my mom did not look like herself at all.I would not recommend this place to anyone who is truly family orientated.

F Bentley

Our family could not have asked for better services. The entire staff were very professional and did a wonderful job assisting us in our time of need. Tim Springer, you did a wonderful job and we will never forget the services that you provided. You are truly gifted; we were completely satisfied. May God Bless you and the entire Levett & Sons Staff.

Diana

I speak on behalf of my best friend who recently lost her husband. We are truly grateful and appreciative for the excellent service that we received, with special thanks to Eric Smith. Eric made sure that he covered every little detail and guided us through this difficult process. He was very patient and responsive. From the prep, to follow-up and day of service, he saw us through the entire process and made sure that he answered all our questions and kept everything organized. The chapel is very well kept and staffed with wonderful people. Thank you for all that you do.

Kathie Keiner

There were no flowers or obituary cards available. Showing was not complete. Not as what I am or would expect for a showing. I knew this individual very well and did not expect this showing for this family.

2019

We were impressed that this was the only "African-American-owned" funeral home in Gwinnett county but that's where the impressions end. There were an overwhelming amount of services that were very similar to each other and it was difficult to determine the difference between them to justify the pricing and when questioned, they couldn't provide an accurate response. The initial "planning" process was overwhelming and a bit rushed. During the days leading up to our memorial service, we received a call that the pastor/priest would call us to learn more about our loved one (this is a service we paid for; again, part of their overwhelming amount of services they offer). Several days pass and it's now the day of the service and we still hadn't received a phone call. We get to the location and no one greets us and we see a box full of our programs sitting on a desk. Finally someone comes out to greet us. We inform the woman that the pastor/priest never called us and she seemed surprised. Service begins and the woman announces in front of our family and guests that the pastor/priest will not be attending; he apparently either forgot he was scheduled to speak at a service that day or he was simply a "no-call, no-show". So, the woman, who was the same person who "registered" us in the beginning during the initial planning process was the one who oversaw/officiated our service. She recited a general prayer and then the service continued with our personal effects, which included a song that our loved one enjoyed. Since the audio quality was very poor making it extremely difficult to even hear the lyrics, she decided to read the lyrics outloud after the song ended. 33 minutes (out of 60) later at the end of the service, she decided to provide us with an autobiography of herself; again, during our memorial service she decided to speak about herself. All in all, while we appreciate her "stepping in" to fill the extremely unprofessional void of the pastor/priest, our experience with this funeral home was very underwhelming. We did receive a refund of the fee for the pastor/priest but this experience has left a very unpleasant memory for what should have otherwise been a loving homegoing celebration for our loved one.

Norfolk Virginia

These idiots don’t do good work

Kimberly Eubanks

Terrible embalming don't use Levett, I wouldn't let them embalm my dogs. I was so disappointed and heartbroken with the job that was done on my love one. Horrible!!!

Turbo Mike

Unbelievably awful ! Two 1/2 hours into the viewing the family is told that they will move the body into a different room (Main room) . That is where the body was supposed to be at the beginning of the service. When I asked the funeral director if the family was told that they would be moving the body in the middle of the showing he said NO. I asked if this was a normal routine to move the body after 25 people are here viewing the body and grieving he said "YES" I have NEVER seen this done in my life. Poorly arraigned regardless of cost (which I do not know cost) I would never recommend their services. It felt like they had over booked the main room and expected others to just except it and wait without saying anything upfront. At that point nothing can be done to change locations, and they knew it. I know that nothing is perfect, however show a little respect and sympathy for the grieving family. Its not about money, its about showing you truly care.

Kita Sanchez

Don't go here. Your relative will not look as you desire. Holes in the walls, use too much grease, and could be a lot more professional.

Deloris Chappell

The staff was very compassionate and understanding in assisting me with my the lost of my love one.

Andre Johnson

They are thorough compassionate considerate and their attention to detail was to the point.it felt like we were planning our mothers home going with family instead of a business. I highly recommend them..

Shaura Smith

I will first start by saying that the level of service that I received at Gregory B. Levett & Sons Funeral Home was second to none. From the very first time that I called, I knew that my family would be cared for. What really impressed me is the young lady telling me that even if I chose another funeral home, she would still be willing to answer any questions and walk me through the process. The entire staff was caring and professional from beginning to the end.

keith mabry

My mother's funeral service was held this week, and my family was thoroughly pleased with the customer service, attention to detail, friendliness, pricing, and the quality of the facilities at their Gwinnett Chapel. My mom's services were a bit more complex and involved shipping of the remains back to New Jersey for burial after a funeral service locally in Georgia. The funeral director, Eric Smith, was exceptionally professional and kind. He handled the arrangements with compassion and made them seamless and without any pressure or hard selling techniques. He also personalized the experience by calling my mom "mother Rector", which really helped make the situation less business like. The preparation of her body for viewing was so exceptional that she actually looked younger than she did when she passed. I would recommend Gregory B Levett & Sons without a single reservation.

British Robinson

I had heard about Gregory B Levett Funeral Home from a few friends and when my mother passed away on 8/2/18 I called them and they arrived at the hospice care facility to take her body, Eric was so kind and gentle with my mother and made this extremely sad situation go so smoothly. Krystal worked with me at the funeral home, she was very caring and patient with me as my mind was racing a million miles a minute in planning and choosing all the things needed for my mother's homegoing service. The entire team at Gregory B Levett are very professional and give you a high level of excellence and efficiency. My mother looked absolutely beautiful at her viewing on 8/17/18 and the day of her service on 8/18/18 went off without a single problem....my heartfelt thanks to Krystal, Eric, William and Yasmin...may God continue to bless you richly.

Rayna Longshore

I must say, during such a difficult time, losing our (my siblings and I) beloved mother, Gregory B. Levett & Sons Funeral Home, provided the most professional and seamless service, I have ever received. From our initial meeting with our assigned funeral Director, Eric, to my mother's funeral service, I am pleased to say, that I've never received such exemplary service, especially considering the circumstances. I felt as though they REALLY cared about our grief, and made sure to treat my beloved mother with the same care. The price point was within our budget, and they delivered well beyond anything we could have paid for. Eric was very responsive to all questions/concerns, and handled them with the utmost professionalism. The entire process went smoothly. I would highly recommend Gregory Levett & Son's Funeral Home to anyone who may be in need of funeral services, for their professionalism, pricing, attention to detail, and their ability to make everyone feel as though their loved one was just as special to them. Not to mention, my mother looked exceptionally beautiful. She looked like the most beautiful, peaceful version of herself. I know she's smiling down.

Constance T Grier

Thank you very much for making my Aunt's Memorial service a success. Your extra work in planning and explaining the cremation process is greatly appreciated. Thank you again. You should be proud of your funeral home and your professional staff.

Lateisha Monts

I would recommend this location to anyone whom has lost a loved one. The staff was very comforting and the facility looked great. They also paid close attention to every detail when taking care of our loved one.

Tamiko Brown

Ms. Princess Coleman was very professional and caring. She made sure that our family had everything we needed. She went over and beyond even with assisting us with last minute changes. This was my second time using their services. This time by far the services provided was superb. The entire staff comfort us, our beloved one was in excellent care and speaking of look very nice when he was put away. I would definitely recommend Gregory B Levett and Sons to other family and friends.

Chandra Rogers

My family's experience with Levett and Sons, started out good, Eric was very caring and professional, the day of my father's memorial was a total disaster. Unfortunately Eric was not present during the memorial. The day before he assured us people handling everything would be just as knowledgeable as he was, not so. It seemed as though they were hired off the street that day. There was no music playing as we requested, no sign in book available, no music when the family walked in, no one giving direction, obituaries did not come out until everyone was seated, all the plants and flowers weren't put out during service, the audio guy had no idea what he was doing, my brother had to help him. We had gone over everything with Eric day before, nothing happened as planned. Nobody called us to apologize for dropping the ball. They were not professional at all, we pretty much was on our own, very disappointing!!!!!!!!!!

Skylar Banks

The service here is completely AWFUL! The staff is unprofessional! It was obvious & evident how my loved one passed & they WERE NOT friendly, caring, compassionate nor Christian like when it came to they're hospitality & hosting of us at they're facility. If alternative lifestyles as well as traditional aren't welcome. Please let them be aware BEFORE you take they're money. Let them know of your differences & potential reactions to they're presents. Trust ME. THERE ARE MANY businesses who would welcome our patronage. Assistance at the time of bereavement is needed not PERSONAL OPINIONS, HYPOCRITICAL, or NONPROFESSIONAL attitudes.even through this is a BUSINESS it is STILL apart of the hospitality industry, customer service & diversity training is MOST DEFINITELY NEEDED. If you are willing to be accommodating to the community as a whole. Remember JOHN 3-16 ❤

Davida Walker

The staff are always professional and knowledgeable.. and that helps to ease the discomfort of your visit.

D Gordon

This was a horrible experience. They are not supportive or empathetic. You should expect to do all the work. This is fine if the person who passed had everything laid out, but if you are experiencing a lot of grief and overwhelmed with decisions, they will just put more on your plate. It is also priced higher than other places. They blatantly ignored one of our requests for the sake of routine, never wrote anything down about what we wanted to ensure getting it right. Guests were all over the lobby, hallway and private rooms when it was time for the service. No one could be found when I was trying to find tissues or programs. It felt like total chaos from the moment I arrived, 30 min before the service. It was truly s heartbreaking experience and only one person offered us apologies. Everyone else just offered excuses.

Starlette Whitley

I am always pleased with the consistent and exceptional service that I repeatedly receive from The Levett Funeral Homes. The Levett family Funeral Home is a go to staple in our family for funeral services. They are always prompt, professional and caring during your time of need and sorrow. I am an Atlanta native and The Levett Family Funeral Home not only provides excellent funeral services, but they are an integral part of the Dekalb County Community where they serve and give back.

Saltin Peppa Jr

From the moment I reached out to the establishment and spoke with Michelle Gilliam, I recognized professionalism and the genuine expression of condolences to my family & me. Everything was laid out & explained to us upon our arrival the next day about the services to be rendered for my Mother. Mr. Levett is a true gentleman and his character is seen in his staff. Ma was dressed beautifully in the outfit we chose for her wake. Skin tone was perfect, even her Red Door perfume aroma was a classic touch. The day of the burial service the funeral vehicles arrives on time @ my home with police escort and after a safety briefing for the procession drivers & prayer we arrived at church on time. Gregory B. Levett & Son Funeral Home Scottsdale is a classy establishment and I highly recommend them to handle that delicate / sad chapter of any family's life. Thank you G.B.L. & Son Funeral Home - Scottsdale, Lee Randolph II

Lynn Ige

The service render by the staff at Levetts at the Lawrenceville location is extremely professional. Tim Springer is the best ever. His work is impeccable. No one can compare to the service and the look of our love one. This would be my only choice to be recommend to a family.

eizus jones

My mom's funeral service was held a few months ago at the Gwinnett Chapel and my family and I were very pleased and satisfied on the way Tim Springer to care of her. The preparation of her body was very professional, detailed, and phenomenal.He was willing to help us in what every we need to make this very smooth for my family. I want to thank Tim Springer again and recommend Gregory B Levett & Sons Funeral Home to take care of your love one, the way they took care of my mom.

Fiona Blair

My 21 year old healthy daughter passed away suddenly this year. One can only imagine the devastation that we were experiencing when we decided to turn to Gregory B. Levett & Sons to handle our child's arrangements. Let me publicly say that they are the best funeral home in Georgia. I had always heard that they were very good, but having had a personal experience with them allowed me to see their expertise first hand. Our Funeral Director was Eric Smith, and he was absolutely excellent. He made sure that every detail was handled to perfection. He wasn't at all rattled by our constant calls, and last minute changes, and he calmly addressed all of our concerns with impeccable precision. He took care of us with the caring compassion that one would give a family member. Everyone at the facility, from the receptionist to Mr. Levett and his son, were unmatched in their professionalism. Having to employ the services of a funeral home is never a welcomed task . But if one finds oneself in need of these services, I would highly recommend Gregory B. Levett & Sons. They are the best!

Robert Lilly

We were very pleased with the professional service we received during such a difficult time for our family. Thanks to all of the staff for their attention and care. THE KITCHENS

Renee' Richardson

In all my encounters with the staff here, they are always courteous, attentive, and professional. They made us feel like their only concern, they were patient with our concerns, delays, and requests, and executed our request beyond expectations. The level of professionalism is matchless.

Barbara Maxey

Myself and family received exceptional service from this funeral home.Everyone was very professional and made our sad time a little easier.Thank You very much.

karen squires

My family members services were handled by them, it was awful. Rude when they answered the phone, I never saw the family members obituary posted. I called several times no truthful answers, just sad. We live out of state and could get no help, very disappointing.

rosiland pugh

My first encounter with Krystal Hill came from the loss of one of my 7 brothers. At this vulnerable time, my family turned to Levett & Sons to handle our brother's arrangements. My family is quite large as 13 children came from the union of my Mom and Dad. Instantly we felt safe with Krystal. She was compassionate, patient, knowledgeable, and comforting to our family. So when the Matriarch of our family passed recently, the was NO question of where we were going and who we wanted to handle our Mother's arrangements. We trust you Krystal. Thank You for your caring spirit.

Kenesha Martinez

I must give this establishment thumbs up but I believe in my heart that it all comes down to someone making you feel like your time of grief is the only thing that matters. Mr. Tim Springer posses the perfect compassion any one person needs when comforting a family that has lost a love one. I will always remember him and will make sure that I tell everyone I know he is the person to contact in the event they experience a loss of a love one. Blessings to you Mr. Springer.

Lois Goldthreat

Staff show care and concern. I've been to many of services here for family and friends. At this location they offer a nice chapel and spacious viewing room. They offer other facilities around town. Can get a little pricey. Parking can be challenging.

Linda Harrison

Awesome..my niece was beautiful and natural looking. The attendants are all so loving and professional..Thank you! From the family of Erica Green.

Gretchen Winfield

The Best.

Kenny Bryant

I had the privilege of having Krystal Hill provide my family with services on two occasions and her “Special Care” during these times was second to none! She provided professionalism and empathy during those most needed times!

Cynt M

I can't say enough about Gregory Levett Funeral Home. The facility is well kept and the pricing is affordable. Krystal Hill was amazing!! She was professional, empathetic and compassionate. Thank you for making my gma homegoing smooth and stress free.

Wanda Lovett

My family and I appreciate everything. You all did a wonderful job for our grandmother. She had it all planned for us. God bless you all keep up the great work.

Yvonne Sanders

As a new person to the area I was totally unfamiliar with funeral professionals here. I found the saff to be professional, courteous, compassionate and willing to go over and above to help a very difficult task be all I needrd it to be. Kudos to Ms. Webster who was there from beginning to the end regardless of the request. I would highly recommend Gregory B. Levett & Sons to anyone in need of funeral assistance at the worse time of your life.

Myisha Treadwell

I couldn’t have had a better funeral home help me with my husband wake. I truly am thankful for them.

Bruce André Swanson

Professional services from compassionate people.

Kimberly Levette

They was very professional

Michael Harris

The staff is amazing & caring group of people. They make sure everything is professional. They did everything & more to make the pain my family was going through easy . Far as sending my loved one off in the most stylish & tasteful way . I recommend them for anybody going through a lost in they life.

Dave Stewart

I'm taking the time to share my positive experience with the Gregory B. Levett & Sons Funeral Home. From the initial call to the Decatur Chapel, to the planning/transition to my dad's final resting place, I felt at ease due to the genuine feeling of care, compassion and attentiveness by the Levett Team. Although filled with enormous pain and loss, the Levett Team made planning one of life's most difficult events bearable. Thank you for being an essential part of my dad's homegoing service. I hope your organization continues to be one of the pillars of the community.

Antoine Durden

Very compassionate and loving staff. Exceeded my every expectation in our time of sorrow and I just have to say this, they wasn't just all about trying to make money, if fact they never asked for a dime then I started to get worried because we had to cover the majority of the cost out of pocket. If you are looking for a funeral home that cares about you and your love one needs I highly recommend Gregory B Levett & Sons

T Bursey

The service my family and I received was truly outstanding. The entire staff was very patient and very compassionate. I'd like to add that Tim Springer did an absolutely amazing job on my sister. She looked absolutely beautiful, even after we had her flown back to MI for her final resting place. I highly recommend Gregory B. Lovett & Sons.

Jalen Jones

The entire staff was very helpful,courteous with the up most respect.They walk me threw the entire process,answered all of my questions,they took care of everything for me.I will be forever grafeful.This is mey second time going to this location in Lawrenceville..Thank you from my entire family! God Bless you! Anita Brown

Andra Ray

Best service ever as expected. Our Funeral Director asked questions from the services list, listened and very attentive to our answers and request. Ms. Cecile was so professional. I failed to ask who prepared my love one. Wow! My sister looked as if she was never been small or sick. She looked so pretty. THANK YOU! to that person. Even our Limo driver was on point. She kept us organized and was very attentive. To the Levett siblings: Your dad built something that is truly wonderful. Be very attentive to his brick and mortar. Fix any crack with love and care. He has a wonder legacy!

Kasha Jones

We were extremely pleased by the Care, Support and Quality of this Funeral Home Establishment and their Staff. They were with us every step of the way with whiteglove treatment! My family and I were also pleased with how they were able to really let "Louis Jones" look exactly like himself with an awesome haircut and grooming as he would have expected as the Master Barber that he was. My Dad trained Barbers for over 50 years to be impeccable and Tim definitely would have passed the Test with Flying Colors! Thanks Tim for using your God-Given Talents and Gifts. Erik and Yazmeen were perfect. They helped us at every turn with a Smile, Genuine Support and Concern, as well as with Quality Care! Mr. Gregory B, Levett, I thank you for calling me to follow up to ensure your staff contacted my Mom and I in a timely manner. They are valuable assets to your organization. My Family and I are truly grateful for all of you! Service is Magnificent! Thank You! Eileen, Kasha, and Jermaine Jones

D MA

They did an Awesome job. They were patient yet thorough. This made a very hard thing at least smooth. Princess did great. The drivers and directors were great. I would Recommend them again.

Valerie Daniels

I CANNOT say enough about the services rendered by Gregory B. Levett & Sons in Lawrenceville! From the beginning to the end, nothing but top-notch care, professionalism and expertise and the assignment was not without its complications because our family had 2 services; 1 there in Lawrenceville and the other in California. Eric Smith in a word (or two) is simply par excellence! I cannot say enough about this young man. He went above and beyond in all aspects! The service in Lawrenceville went off without a single hitch. Eric delivered on his promise, even without his presence that day. The staff took over and knew EXACTLY what we wanted and executed with precision. Jazz music was playing as we requested while guests were arriving and as we processed in, sign in book, programs, flowers, pedestals and Dad's portrait positioned and available when we arrived, staff providing direction, music queuing for the vocalist was on point, help with flowers after the service, everything was perfection. Even with the added complication of updating the programs with the California details and having them ready in time for our flight out for the 2nd service in Los Angeles, shipping my Dad's remains and portrait to L.A. in time for the service and the interment which included military honors, all handled expertly and efficiently by Eric who coordinated directly with the L.A. mortuary to ensure that everything proceeded smoothly and precisely as we'd planned. Every single detail was executed flawlessly and the 2nd service in L.A. was just as beautiful as the 1st. Eric put in hours of hard work and diligence, strict attention to detail, anticipated what we needed before we thought of it, persistence with follow through with the USAF to have military honors for the interment (which required acquiring my Dad's DD-214), acquiring death certificates, and with the L.A. mortuary for their receipt of my Dad's remains, all while continuously following up and informing me of the status on EVERYTHING! He even went so far as to perform a quick review of the program with me from the airport before catching a flight out for his vacation, all which put my mind totally at ease. What more can I say, at one of the most traumatic, emotional, sensitive and stressful times in your life, Gregory B. Levett and Sons in Lawrenceville is bar none, the mortuary for handling all of your needs.

Simone Sheppard

What do people need in their darkest hour (besides our Heavenly Father, family, and friends)?....Gregory B. Levett’s Funeral Home. Period! Sudden death takes your breath away and may have you feeling like you don’t know if you’re coming or going. Calling Levett’s and having Eric Smith walk alongside of my family helped us to find our way through. From my first initial call with my hands and voice shaking from grief to the follow up calls AFTER the Celebration of Life for my beautiful niece...professionalism, care and support from Eric helped me all the way. He did everything he said he would do and beyond. So compassionate, so knowledgeable, so detailed and attentive and yet so much more! What do I think about Levett’s?...they are experts...the best in the business...and promise keepers sent by the Keeper of my soul for a time such as this and I and truly thankful.

AB Warner

These are a very warm and professional group of people. When I viewed my mom before sending her home to New Jersey, she looked beautiful! CJ really made sure everything was perfect. They took really good care of my mom. She looked like herself and I was more than pleased with their work.

Donald Goulbourne

Mr Levett and the staff at Levitt & Sons were so accommodating, sensitive, caring and supportive during this tragic time. Loosing Mom was the most difficult thing, however this part of the loss was made so much easier because they stepped in and took the stress away for the funeral planning. I cannot say enough about the professionalism and empathy shown. If one can say this was a "classy funeral" then it would be said. If you have to go through this for any loved one, then Gregory B Levett & Sons is the place to go! They will always have my business, but I am not looking to give them business right away... LOL...but honestly the deserve a 5 star plus. Superb, Fantastic, Professional, Caring, Empathetic, Sympathetic, Facility -perfecto!, and the employees - wow I can't say enough. Thank you all for what you did for us!

Harvenia Parker

Some of my family have used Gregory Levett for years. It is warm and friendly. A job well done.

TheyLove Shonda

Awesome and caring staff. They do a wonderful job with families.

Brenda Lee

Very professional and will work with you.