Reviews of Culley's MeadowWood Funeral Home (Mortuary)

Aimee Colmery

At first, the staff were all very compassionate while asking us to make choices about the details of the prepaid memorial ceremony and cremation for our father. There were several add-ons costs and charges, such as flowers and obituaries. The memorial service was a fiasco, with misspelling of Dad's name on all printed materials. There were only a handful of leaflets available to hand out to the attendees. The photos which were supposed to be placed on the tables were missing. The flowers were missing an important color element, which had been clearly specified. The funeral director was on vacation, and the three people from Culley's who showed up at the service did nothing but stand around and talk to each other. My father, a military man, would have been horrified.

Gisela Daniel

We found compassion and kindness during the conversations regarding my FIL's arrangements. It's very difficult to discuss financial matters when you're emotional and stressed out, but Richard V and Scott R were professional and accommodating. They helped us figure out how and when to do all that we needed to do. I would definitely seek their help again if necessary.

Katie Besoiu

Stay clear of this non-sympathetic, unprofessional, greedy funeral home! Be aware that they will try to nickel and dime every penny out of you for things that legally, they cannot charge for, such as having our fathers body removed by another funeral home due to all the issues we had from the very start of dealing with Culley's. We were told it would cost us $3700 just to do a simple cremation with no services and that would allow us to "identify" our fathers body, basically that would be our chance to have our final goodbyes and the funeral director made it clear that it would only be about 20 minutes and that they could either leave him in the clothes he was found in or simply put a hospital gown on him...not once did they offer for us to bring in something to dress out father in. Mind you, his was not our choice of funeral home considering Leon County uses rotation to pick up the deceased, unless a relative is there to designate a specific funeral home, which we all live out of state. Upon call after call to arrange a time that another funeral home, of our choice could pick up our father, Bill, one of the so-called funeral directors called back after 3 messages/calls were left with the phone operator. He was quite pleasant at the beginning of our call but once he realized that we would be having our father picked up and taken to another funeral home, boy did the tables turn. His tone changed and he said that is fine but we will need to sign a release and pay the "removal fee!" I said what do you mean, what is the removal fee and he snapped and said, "well isn't your father in our care?" Whoa! I said tell me how much that is "Sir" and he said $695.00, I replied back, that we would NOT pay a dime as we did not choose your services or your funeral home for picking up of our father, Leon County did, therefore you can bill them since that is the law when pick up was scheduled by Leon county during rotation. He then said well where did you get your information from ma'am, I said Leon County directly! He said he would have to speak with his manager and call me back, which he did shortly after and said I was correct! This place is HORRIBLE! My father being a retired Air Force man of 20 years and a retiree from the state deserved much more than this funeral home had to offer which was nothing but a bunch of lip! Dignity, you should be ASHAMED!

Mike Mathis

My dad died on Oct 11 after a long battle with leukemia. My mom had arranged the funeral ahead of time, and my sister and I stepped in to assist with all the additional errands and tasks to make the service complete. We met with Freddie Adams and Scott Ramsdell two days before the service. In that initial meeting, and through to the completion of the service, they conveyed professionalism and compassion. Freddie in particular had a command of the entire process. He is a consummate professional and leader - compassionate, considerate, well-trained. I thank him for his efforts through this difficult process. Mike Mathis

Mandy Simmons

Our first experience with them was terrible. It was one man, I hope does not work for them now who moved my mother's body WITH HIS FOOT and told ME THAT I was inconsiderate/rude when I'd realized a bit late that she'd be buried out of town and an out of town parlor needed to come get her. I said oh please forgive me, the next time my mother dies I'll do better you F-ING a-hole!! Changes in the industry made them tighten up tho and for the other parents and sister in law since then, it's all been ok and so have the numerous visitations we've been too. We are older now and seasoned in this loss thing and have a tougher skin on us too. I like the addition of ladies working there too, one helped me out so nicely recently while I was there seeing a friend. I like the addition of snacks and drinks at those things too and the people are calm and reverent and unlike that guy long ago they really do seem to care and they treat you fine. I only take one star for the bad guy so many years ago...I sincerely hope he's selling used cars somewhere he was in the wrong business.

Kemar Edwards

Very friendly answered my questions I would definitely recommend to friends and family.

Lynn Badger

My mother died recently at TMH, and her body was to be transported to a funeral home in central Florida. When after a couple of days the funeral home in central Florida still hadn't heard from anyone (and they said they are not allowed to call a hospital), I realized I had no choice but to try to track down my mother's body. I called TMH and they said the body had been picked up by Culley's MeadowWood Funeral Home. I called Culley's to verify they had her, and was told that they did not. I told them that TMH said they picked her up. I then called the funeral home in central Florida (part of the "Dignity" conglomerate that Culley's is in) and told them the hospital said Culley's had her but Culley's said they did not. Got a call back from the central Florida funeral home saying that Culley's did have her. At this point I didn't trust either of them to know what was going on, and really resented having to track her body down myself. Called Culley's again and this time spoke to the same rude funeral director who now said they did have her body. Told him I had decided to find an independent funeral home, and that I would be using neither of the "Dignity" homes. He became defensive and had the nerve to ask me how long they would have to keep my mother's body. I could not believe he had asked me that, and I told him I would come pick her up myself if keeping her for an extra day or two was such an imposition. He said they would not allow me to pick her up. Culley's then made me pay almost $600 before they would release her to another funeral home, and all they did for $600 was pick up my mother and drive her two miles to their funeral home. My advice to anyone would be to try to find an independent funeral home if there are any left. The big conglomerates such as "Dignity" are in it just for the money. Prices are exorbitant and they prey on people who have just lost a loved one.

Alyson Smith

I found the staff, especially the two Bills, extremely helpful. My Grandmother passed in Texas and they facilitated getting her back to Florida so she could be buried next to my Grandfather and Mom. They were available and guided me in everything that needed to be taken care of. I wasn't sure about the tables but it turned out great for the visitation. We were able to choose the tablecloth color and flowers. It was nice for people to be able to sit and visit. They moved the tables out and put the chairs in rows for the funeral. It was very comfortable. The staff offered additional services but were not pushy. I would recommend Culley's at Riggins Road.

Ron Fryk

The entire process was dignified, sincere, professional and thoughtful. My family and I are extremely grateful at the seamless, controlled way the memorial service was performed, to include the preparation leading up to the service and burial. Job well done. Thank you.

Daryl Wymes

I visited Culley’s on Riggins road to attend a service of a friend. I was more than impressed with the professionalism of the staff and the personalization. When I entered the chapel I was quickly reminded of the days where we all spent time at the beach together. The tables in the room had centerpieces with beach sand and sea shells along with ocean colored table clothes. I was expecting a sad service but I am glad to say that I left the service smiling and remembering the good times we had! Loosing a friend at a young age is terrible but I’m glad that Culleys helped us celebrate. I told the funeral director Freddie Adams my thoughts while I was there but I wanted to share them publicly! Thank you Culleys!

Lisa Coney

So pleased to have been cared for by Culleys. Fiona is competent and compassionate and has helped me with so many little details. It is a relief to know that when my friends and family in Tallahassee need help, Culleys will be there and will create a memorable service. Fiona and all the funeral home and cemetery staff have my thanks and my confidence.

Frank Siemon

I was treated with dignity and utmost respect, which is very important in times like this. We have been in Tallahassee since 1986 and have always held Culley's in high regard. This was my second visit. The first was for my wife, who passed away in July. People are wonderful!

Sara Hutchison

Freddie and Chase made this unexpected process smooth and stress free. Thankful for being referred to them.

Jennifer

Oh I wish I could go back in time and not use this place. My mother-in-law died five months ago and we still don't have her very simple, low-detail headstone. Lately, the answer has been "It'll be out on the next truck". Two weeks later: "It'll be out on the next truck." This is after they've said that the company making the stone broke it once already. If you ever can get someone on the phone, they tell you they call their customers every Tuesday to give updates. We have not ever, not a single time, gotten a phone call that we didn't initiate, usually the response of multiple attempts to get "Angela" on the phone. I cannot recommend this place. I would have paid twice what they charged to just not be given the runaround and have some very basic customer service. The sad thing is, it isn't necessary. Just be honest with people about what to expect and they won't be unhappy.

Barbara Riche

Culley's handled the cremation of both of my parents . One was last month and one was several years ago. Because of their high level of professionalism, respect, and care, I chose to prepay for my own cremation through them. Todd VanEsselsrine was wonderful when he handled all of the details. He was prompt and clear with communication, kind, and easy to work with. Thank you!

Kimberly Rooney

Freddie, Chase and Zac did a beautiful job with my father's services. I could not have asked for a better job. Thank you guys!!!!

Dave Dible Jr

Caring and compassionate staff!!

Juliann Cortese

Everyone at Culley's is so kind. We worked most closely with Amanda and she was very caring and helpful. It is really hard to lose a loved one and they do their best to make things easier for the family.

John Harris

Your professionalism was great. Freddie Adams and the staff that assisted us made sure we were treated with respect and care, we are grateful. They took the time to find out exactly what our desires were and made them manifest. The staff created a New Orleans themed funeral chapel for us to pay homage to our love one in a most remarkable way. Thank You

susan adams

The gentlemen that worked with me were wonderful. They were kind and helped me a great deal. I really appreciated them.

Gregg Jackson

Fiona and the staff at Meadowwood funeral home were extremely caring and helpful during my visit. Asset to the community.

Vicky Hoffman

We met with Bill Welborn (Bill-1) and he made one of the worst days of our lives, a little better. He was warm, friendly and very professional. He didn't rush us and help us every step of the way. One day we had to call him after hours and he was more than helpful and went out of his way to help us. I would definitely recommend Bill Welborn (Bill-1) if you have to use their services.

Denise Van Beck

This place is a Nightmare!! One person doesn't know what the others are doing. You get different answers for each person. "Dignity"!! I think not!!! My mother is stuck there with excuses of when the cremation will take place. I'm sure there will be a big bill at the end of this horrible experience!!!! My mother prepaid for cremation with the National Cremation Society, Culley's Meadow Wood Funeral Home is not a direct provider but a so called "in network". They have no compassion and are very awful to deal with. DON"T USE THEM!!!! They don't even deserve 1 star!!!

Tracie Crassas

The Culley's staff was so helpful to our family during the most difficult time in our lives; losing a wife, mother, grandma and best friend. We are so grateful to have had their help and support. They were with us every step of the way and provided us with exceptional support and service from beginning to end. We decided to have a Celebration of Life to honor my mom. The process helped us to heal and celebrate everything our mom loved. The Culley's Team exceeded our expectations every step of the way and made this moment very special. Our family and guests loved the celebration of life ceremony as we celebrated everything my mom loved; the beach, flowers, Christmas, bright colors, etc. I want to especially say a big THANK YOU to Kelly Coughlin for her professionalism, organization, sense of urgency and flexibility when we needed it most, along with her empathy and kindhearted support. We were so lucky to have her in our lives to guide us through the process. It is much gratitude that I write this review on the Culley's Team as I wish everyone to have a healing experience like we did during a difficult time with this amazing team. Thank you Culley's!

Joyce Moseley

Larry Howard He was a huge help showing me around the location and able to answer any questions I had. A very professional and pleasant young man . Joyce m

Scott Dierksheide

Works with you to allow for easier planning and better deals. Really nice staff too, Larry was very kind and knew what he was doing the whole time.

Danny Shane

They helped me and my husband with our son passing. I wish no one would have to go through a death but this is the place I would recommend. They care about you and your situation not about making money. They did everything they possible could to make it easier on us. I specially want to give a shout out to Mr. Freddy that helped my husband with any question that he had and helped him through getting everything set up it means a lot to us. Thank you

Kesi Williams

My experience with Amanda was great, she was patience and humble. The facility is well groomed and the staff is well organized. You won’t go wrong planning with this amazing funeral home.

Jennifer Besczezynski

My grandfather passed away in May after a long battle with cancer. Culley's was absolutely wonderful. Freddie treated my family as if they were his own and Chase was super attentive to my family's needs. All the employees that we encountered during his service were extremely kind and were there for support, which is always appreciated. Any loss is hard on a family, and I feel Culley's employees were empathetic and compassionate while helping us arrange for his services. My family has used Culley's for many years and will continue to use them.

Vonlin Clark

We had to use them recently unexpectedly and we met with Mr. Welborn. He was very professional and helped with every step of the way. In know way did we feel uncomfortable. We felt like we were talking to a friend.

Barbara Busharis

My mother died in December 2014. I had pre-paid for her cremation at Culley's. I was initially pleased with the service and courtesy I received there. However, for two reasons I cannot recommend this company. First, for about a week and a half I could not get a straight answer from anyone about when the cremation would happen and what was holding it up. I really don't care that it was the holiday season; people die all year long. Second, even though the majority of the bill had been pre-paid, there was a small balance left for placing her obituary in an out-of-town newspaper. They have been calling me ever since about the "status" of the bill. They know perfectly well that her estate is in probate and that they will be paid (I have asked them to make a note to that effect in the file, but they keep calling anyway), and recently threatened to turn the bill over to collections. I have lost all confidence in this company and told the person who called this morning that I will never recommend them to anyone, ever.

Nolen Winsett

Very nice place with an excellent staff

Fiona Nicholson

2018 Great Place To Work !