Reviews of Samsel & Carmon Funeral Home (Mortuary)

billlynridder .

Recently our beautiful daughter passed away. This was an unexpected and sorrowful event for which we were totally unprepared. The entire staff at Samsel & Carmon were very respectful and gently guided us thru the process of making the decisions necessary to take care of our daughter's remains. Not only were they helpful but they allowed us the time to 'sleep on it' for the more difficult decisions. The ceremony and presentation of our daughter was just as we directed and more than we had hoped. I am writing this review for others that may get caught in this terrible situation. If you find yourself not knowing what to do, I very highly recommend Samsel & Carmen of South Windsor to guide you this part of the journey.

Ernie Bilodeau

Sadly, I've had to use their services 3 times in the last 4 years. Jason and the team have been outstanding to work with in my times of shock and great sorrow. They have treated/prepared and talked of the loved ones I left in their care along with our family and guests with the upmost respect - and care. They are true professionals. The loss of a loved one is difficult. There are seemly hundreds of details that need to be addressed, trust Samsel & Carmon will assist and guide you through all of your difficult decisions. While I sincerely hope not to need their services again for quite some time, I feel very very comfortable giving them the highest review/rating possible. Ernie Bilodeau

Mary Jalbert

We worked with Brian Bentley for both of our parent's funerals in the past 2 years. We can't say enough good things about him. He is a wonderful, caring, compassionate person who helped us through this difficult process. He was always available when we called and made our entire family feel as if we were the only clients he had. We even had moments of laughter during this process which certainly helped. Brian has a wonderful sense of tasteful humor. We cannot express enough our thanks and appreciation to Brian Bentley and Samsel & Carmon Funeral Home for helping us to create a beautiful celebration of their lives and memorable send off for each of our parents. The Connolly Family

Sandy R

I attended calling hours on an extremely hot and humid day this week. We arrived at 4:05 pm for a 4:00 - 7:00 viewing. It was already very warm and uncomfortable inside. I realize it's very difficult to keep things cool inside when a door is continually opened but if it had started out already cool inside things may have gone better. The family of the deceased was already so hot and uncomfortable I can't imagine how things were as the evening progressed. It seems if you are in this business and know it's going to be a very hot day, this could be handled better. No one seemed to know how to handle keeping the line wrapped around inside the lobby so more people could be out of the heat either. When we arrived we had to depend on other people attending to know where the end of the line was, it was very chaotic.