My brother and I went to Green Funeral Home the day after our father passed away and we met with J. Scott Buzaid. Upon opening the door he greeted my brother but did not shake my hand. We explained our father had just passed the night before and we were looking for information/guidance. He asked for our names and assumed our nationality. His exact words were “be honest with me, finance is an issue” finance is always a question but it was not a determining factor of the services we were looking for. He said he didn’t want to give us the prices but he was obligated to by law. He said “the good thing about when someone dies is that the clock stops ticking and you have time to make a decision, since it’s the holiday season you might want to put it off to the following Saturday”
Both my brother and I felt extremely uncomfortable for the assumptions he was making, for the lack of compassion and for bluntly ignoring everything I was saying and only responding to my brother. We explained that we needed to talk to our other brother before finalizing any decisions. He gave us the folder with the prices, shook my brothers hand and refused to shake mine.
Not only I felt judged for my nationality but also for being a woman. No condolences were said, no compassion was shown, we did not feel safe having them taking care of our father.