Reviews of Malesich & Shirey Funeral Home (Mortuary)

Julie Olinger

Malesich and Shirey is the best funeral home. All details were handled with care. Don Shirey met with me several times and lightened my spirit when my loved one passed away. I recommend this business to everyone.

Paul Simms

One of the worst embalming jobs I've ever seen. Almost unrecognizable. Always trying to up sell the family from jewelery and trinkets to cheap quality headstones. Ugh! Next time, we will use the Neptune Society

Madeline Ruffner

Malesich and Shirey provided excellent service and went way beyond the limits of reasonable service to assist the family in their great time of need. I read some of the reviews below and wonder where Disher and Johnson were at the times that Malesich and Shirey were assisting the family during their needs. I watched as these individuals pushed the wife of the deceased away from the open coffin as she was trying to say her good byes to her husband.* * * * * * * * * *

Natasha Davis

I cannot thank them enough for their much needed services and I know the Lord in Heaven will have a special place for them as well... Very nice people.

Jandjo Jo

Unfortunately my family has used this company 3 times and every experience was a good one, very professional and caring at a time of sadness....definitely would recommend

Paul Perkins

Karen and her staff are the most compassionate, sincere, professional group my family has ever had the opportunity to depend upon during one of our most saddest times. They have shown my mother the most care and respect not only during the services but long after as well. Thank you for being there protect and looking out for my mother even when disrespectful family members tried to hurt her when she was alone and grief stricken. Thank you so much for taking care of my mother when I could not attend services due to work obligations.

Glenda D

Professional and sympathetic. They walked me through everything and were very responsive. Thank you for helping my family through this tough time.

Daniel Rivers

Both owners were very caring and personally oversaw everything to make sure it went well. Don went out of his way to help us! I would highly recommend them!

Brad Bauer

Very professional staff. They serve with dignity and are respected by many in the comunity.

Luce Bruno

If it were possible to leave a negative star review for this place, that is what I would do. It's amazing how a place that was supposedly started to help people in their time of grief, could treat people so disrespectfully. Every family has different dynamics and these people listened to one side and then proceeded to treat the children of the deceased very reprehensibly. An open mind must be kept (since you only know a part of what may be going on) and everyone treated with kindness. That is NOT what we experienced at Malesich and Shirey. We found Karen to be rude. From apparently not liking the family's request to have the casket open at the end, to nastily hurrying us at the end. When we got to the graveside, (out of state) it was just a hole in the ground. No chairs, no awning, and their straps were not even long enough to let the casket down into the grave. A family member had to go home and get rope in order to place the casket in the grave. When one of the children of the deceased left a strong message for the funeral home on their website, instead of contacting them to try to find out what they could do, they apparently contacted the other family member and heard more "stuff". Well, what do you know! There appeared glowing reviews online about them. Some written by people who were not there but out of state! Hmmmmm....... When one of the siblings stopped in the next day to get a copy of the death certificate, again, they were responded rudely to by Karen. Then one of the owners came out and proceeded to castigate her. He told her that working with our family had been like stepping in "dogs***." (A very professional response. NOT!) He slammed the door leaving her and him in the room alone, so she reached over and opened it because she didn't want to be left in the room alone with him. She told him she was not leaving without getting what she needed, so they called the police and had her escorted off the premises for trespassing! So, I assume (by looking at their reply to someone else who did not nave a good experience) that you may read some snarky reply back to this. (Again, very professional. NOT!) So you be the judge, but I would not ever recommend this company. As far as I am concerned, they need to find another business, because they clearly have trouble acting compassionately and professionally at times.

Maria Cisneros

Extremely helpful for two funerals we have planned.

Amber Disher

I'm very disgusted with the way they did things. Our Grandfather was not shaved, didn't look like himself and they were very rude when our family requested to keep the casket open during the service. The director, Karen Black continued to close it and was not comadating to our requests. I would never recommend them to take care of your loved ones. Even the church they choose for the service was not what we were expecting. We as a whole family was upset that they didn't even recognize our grandmother that passed away from from accidental causes just 13 years ago. They were married 46 years and they made it seem like she was nothing to our family.

Melinda R

Very professional and caring! They were very honest and up front with their pricing and did not add any hidden fees. They did an excellent job, had excellent quality, went above and beyond, and had the lowest pricing around. They were very helpful and compassionate. I am so glad we found this company during such a difficult time. They were highly recommended by a friend and I would highly recommend them again!

Jenn Worley

This group has gone above and beyond to help us through this difficult time and I couldn’t be more grateful.

Nicholas Clem

Boy is it nice to see people that actually care and do not want to rub you out of every nickel and dime you have to bury a loved one. Even willing to tell you to take cheaper options because it makes more sense. Buyers beware I understand that during a time of great sadness you may make rash decisions other funeral homes are there to take advantage of you be careful again be careful I guarantee here at malesich and Shirey they've got the best prices all around no pushy sales Folk. You can totally trust these good people. You can get a basic cremation for $795

Angel june Williams

Thank you all for making a tragic time in my life easier. Especially as I am on the opposite side of the country

Katriona Montoya

We used this company to make arrangements for my uncle. The service was wonderful and everything went exactly as was expected. The staff is extremely helpful and friendly, making us feel like family (that gets along, of course).

Jaclyn Trizio

I would never trust this place with your loved ones. We had services arranged for today and everything was messed up. I had two uncles pass within a week from each other. The funeral home knew the situation and promised to take care of us. That is far from what they did. One of my uncles wasn't even in the building my other uncle looked nothing like himself. The cards were messed up. They forgot names and messed up my uncle Frankie's birth date on the card that is now in the hands of all of our family. Just do not trust them. We had 3 deaths all within 2 weeks and I feel they took advantage of the situation.

Travis Dean

Absolutely great people

Kim Stoner

Thank you for all your kindness and help with the loss of my mother.

Jayne Melstrom

I have had no connection to the people that work there except for the driver that was driving the hearse to our town. My husband's Uncle Vern White was brought here to Goodland to be buried. This where most of the family has been buried. When we got to the Cemetery all we saw was a 6ft hole in the ground. There was no awning or any way that we could put Uncle Vern in the ground. I have been to many funerals and I had never seen anything like this in my entire life. Plus to top it off the man who drove the hearse asked my husband for some type of rope which would help get the casket in the grave. With out the deal that is usually done and the way that is was put in the grave you know that the body had been moved around in there. To me this was very unprofessional for this type of business to operate. Also there were no chairs for people to sit on not even brought any folding chairs. That would have been great to even have them.

Shaina Johnson

Our family just used them for our fathers funeral. It was terrible. They made him look gruesome. Did not even look like him at all. And the family requested that the coffin stay open until the end of the funeral so we could put roses in it. The lady in charge was extremely rude about it and closed the coffin at the beginning of the funeral anyway. Then at the end she reopened it and was so rude about us wanting to say our last goodbyes. The viewing was very rushed and towards the end they literally told us we had to leave. We requested that his late wife be named on the obituary twice and they never did. We will never use them again. They treated us like garbage.

laverne white

Karen was the most wonderful and caring person to me during my time of need and morning recently. I not only lost my beloved husband but I was harassed by family members during and after the services. Thankfully Karen and her staff were there to help me through it all. Thank you so much for your support and help through such a difficult and trying time of my life.

Hugo Parra

Excelent service by Sherri Richardson, she and her team were so help full with all the papers etc, no hablan español pero son muy buenos como apoyo en verdad pregunten por Sherri Ella les ayudara,

Julie Nickerson

No doubt one of the challenges of operating a funeral home is dealing with family conflict but these situations should be handled professionally without taking sides. This was not the case with my Dad's passing last month. Our experience with Malesich & Shirey was nothing short of pathetic and began with my Dad's oportunistic wife of 2 1/2 years manipulating all the arrangements, making us (his 4 grown children) to feel like outsiders. Malesich and Shirey picked up that same attitude, treating us with disrespect throughout the experience. The most hurtful was the day of the burial. There was no awning, no chairs and believe it not, no way of lowering my Dad's casket into the grave. My cousin had to go home and get rope. How unprofessional can it get? How disrespectful to my Dad! We made the request twice, by phone and email, for my late Mother to be added to the obituary. My parents were married 46 years before she died, leaving 4 children from that union. Nothing was added so my mother was never mentioned ... only the new wife. This company should not be trusted with your loved ones, regardless of previous positive reviews. Especially the fraudulent reviews of Paul Perkins and Madeline Ruffner who were not even at the funeral, but claiming they witnessed an event that never happened. There is even a review from my Dad (LaVerne White) who is the deceased. Worst experience ever! Julie Nickerson (Oldest Daughter of LaVerne White)

Fred Bruno

If it were possible to leave a negative star review for this place, that is what I would do. It's amazing how a place that was supposedly started to help people in their time of grief, could treat people so disrespectfully. Every family has different dynamics and these people listened to one side and then proceeded to treat the children of the deceased very reprehensibly. An open mind must be kept (since you only know a part of what may be going on) and everyone treated with kindness. That is NOT what we experienced at Malesich and Shirey. We found Karen to be rude. From apparently not liking the family's request to have the casket open at the end, to nastily hurrying us at the end. When we got to the graveside, (out of state) it was just a hole in the ground. No chairs, no awning, and their straps were not even long enough to let the casket down into the grave. A family member had to go home and get rope in order to place the casket in the grave. When one of the children of the deceased left a strong message for the funeral home on their website, instead of contacting them to try to find out what they could do, they apparently contacted the other family member and heard more "stuff". Well, what do you know! There appeared glowing reviews online about them. Some written by people who were not there but out of state! Hmmmmm....... When one of the siblings stopped in the next day to get a copy of the death certificate, again, they were responded rudely to by Karen. Then one of the owners came out and proceeded to castigate her. He told her that working with our family had been like stepping in "dogs***." (A very professional response. NOT!) He slammed the door leaving her and him in the room alone, so she reached over and opened it because she didn't want to be left in the room alone with him. She told him she was not leaving without getting what she needed, so they called the police and had her escorted off the premises for trespassing! So, I assume (by looking at their reply to someone else who did not nave a good experience) that you may read some snarky reply back to this. (Again, very professional. NOT!) So you be the judge, but I would not ever recommend this company. As far as I am concerned, they need to find another business, because they clearly have trouble acting compassionately and professionally at times.