Reviews of Best Funeral Services (Mortuary)

Sabrina DeTurk

Very helpful and efficient, especially when dealing with the death of a loved one from a distance. Would recommend.

Megan Jonas

In 2006 Best Funeral Services provided excellent service during a difficult time. They helped me make decisions about my mother's cremation and provided a nice space for the memorial service. Thanks for your work & dedication.

Sassyb

We used Best Funeral Home in Peoria 22 years ago for my Dad. Very pleased with the services we received. I called them about 8 months ago, I wanted to prepay for my cremation so when my time comes the kids will be worry free. One thing lead to another and I cancelled my appointment. I called today to schedule an appointment to work out a plan. This guy ---calles me back. Honestly he was so discombobulated and made me feel so uncomfortable. We set an appointment. I was going to call back tomorrow and cancel it. He called me this evening again not even remembering who I was or that we had set an appointment already. Cancelled the appointment and will find another place to use.

Jeremy Kinsley

Our over allexperience was really good with best funeral services it did seem to take longer than expected to be able to pick up the remains but all in all very pleased. When my wife and I went to get the remains we had the pleasure of talking and being helped by Erik he is very nice and compassionate and makes you feel at ease and comfortable even though your picking up the remains of a loved one. Thank you Erik and all the other staff that behind the scene y'all are amazing and when we need your servises again we will be back hopefully not for a while though haha

John Valdez

This is an amazing place the staff is very professional and understanding about our needs and explained everything to us and are outstanding in their ability to make sure you have all of cares and concerns in mind.

Andrea Moncada

They did a great job with my mother's arrangements. They were so patient with me and so caring too.

Anna Woodard

So kind and sympathetic and helpful and provided a beautiful service

jo Anders

An emotional time & Roxanne was very professional, helpful & patient. Communication, help & pricing all good. It's a difficult time & you want to "do the right thing" & Best Funerals provided the services needed.

Monica Young

My sweet father passed away suddenly on 12/27/2018. Losing my father was a huge loss for me (I'm still extremely devastated). Losing him so unexpectedly (especially two days after Christmas) was something I was not prepared for. Emotionally I was a mess and the task of preparing for his service and cremation became my sole responsibility. Unsure of what to do next or where to go I started googling mortuary's in my area and I came across Best Funeral Services. The positive reviews and location caught my attention. Trust me when I say that one has several options to choose from when you are looking for a mortuary. I am glad that I went with Best. I figured after reading all the positive reviews and with the name like "Best" they probably are! I called Best Funeral Services on a Saturday afternoon and was able to make an appointment to meet with someone the very next day. First off, I want to say that choosing a mortuary is something that most people don't think about until you absolutely have to and when you do, it can be a very emotional experience not to mention overwhelming. When we walked into the building we were greeted right away and seen promptly by Carrie Perea. who brought us back to her office so we could discuss our options and go over details etc. Carrie was absolutely amazing. From the moment I walked into her office, I felt a sense of comfort and reassurance. She was with me every step of the way. She explained all of my options and allowed me time to make my own decisions. Nobody tried to upsell me on anything. She communicated with me, met all my needs, answered every single question, email and request that I had. Everything was taken care of effortlessly by Carrie and Best Funeral Services. I never had any doubts that my father would look less than wonderful and that his service would be anything less than as expected. Carrie helped me every step of the way as to not feel overwhelmed or alone. Her genuine compassion for others shows. Her empathy is real. She understands human emotions and I genuinely felt like she cared and respected my dad, myself and my family. I had a viewing and service for my Dad before his cremation. My dad looked really good, and I think Carrie did a wonderful job with him. I can't say enough things about how truly amazing Carrie was and how fortunate I feel for not going with a different mortuary. She even walked with me to my car when I picked up my urn to make sure I was okay before I left. I am very pleased with the company and their services and would highly recommend them to anyone. There truly is a reason they are called Best Funeral Services.

A Jackson

I just wish that staff would understand its hard to say good by to loved ones. While people were still saying their goodbyes the casket was shut.

Jim Bentley

Very professional and friendly. A nice, pleasant environment. We really appreciate Roxanne's kind direction and help.

Donald Seidel

friendly and understanding!!!

Linda Nguyen

I would like to say thank you to Roxanne and Andy for going above and beyond for my brother funeral ... I highly recommend this place for your love ones when there time comes .. thank you best funeral services ..

Gayla Samarripa

Let me start by saying how disappointed I am with Best a funeral Services in Peoria AZ. We have used them twice before and expected to have the same type of positive experience, which we did not. The person we met with for arrangements was 25 minutes late to our appointment and walked into the room without apology and offered no condolences for our loss. We were there to make arrangements for our mom and very distressed over our loss. The representative completed our arrangements efficiently (like we were buying a computer or piece of furniture) and we were shocked over her lack of empathy. In addition, she did not thank us for using their business. There was no compassion, sympathy or anything said to help us feel a little ease in our difficult situation. A letter was left for the "Director " at a later date explaining our experience. We have not received a call "apologizing" for the bad experience or explaining how the person will be coached for future customers. I don't feel I can comfortably use this business again as we were not valued as a person or customer.

Priscilla Reid

Best Funeral Services was highly recommended to our family after the passing of my father. Carrie Perea not only took care of all of our needs, she did so in a very professional yet caring way! My brother and I were very happy with the service that she provided us regarding my father's autopsy and cremation. In addition, Carrie has been very thorough in her continual communication as needed to inform us of future details. We cannot recommend Best Funeral Services enough and we were truly more than satisfied with our experience.

Kathy Dubs

The staff is very caring and respectful. Thank you for helping my family through a difficult time.

Estelle Girardot

This place was amazing,Curtis was very professional,he he explained everything to me step by step and made sure I understood .the prices were very reasonable thank you best funeral services.

Gregg Caruso

I can't say enough positive things about Best Funeral Services. Don't go anywhere else! The staff here is amazing! Very kind and understanding at an extremely difficult time. They did an incredible job and performed it exactly as they said they would. The best to you all, Gregg Caruso. God bless!

trinh vu

The Staffs were very caring and understand the family have gone through the difficulties time when they lost their love ones. The owner was working with the community very closely to make sure everything is on track. Thanks for all the services that the staffs provided for my clients and the community members! God bless you and your families abuntdantly! Happy Lunar New Year!

don chestnutwood

Best Funeral Services has a great staff from the moment i walk in the door. They handled my lose with a world of care and respect. I have a world of admiration for the team and everything they handled. My family and I feel like they were treated as if we were they only client. I would also like to give special acknowledgment to Eric Z (Funereal Director) Andy U (Funereal Services) and Grace R. Semper Fi..... DLC