Reviews of Memory Chapel Funeral Home (Mortuary)

Lisa Champion

I was very satisfied with my experience at Memory Chapel. Melanie Dollar and Molly Ward went above the call of duty to help me with difficult questions.

Karen M

My Husband and I could not be more pleased with the service that Stacy Terry provided us. He carefully explained all of our options and took the time to answer all of our questions. He worked very hard to provide us with the most affordable deal possible. We would recommend his services to anyone!

Daddy's Home Movies

Poorly managed. Horrible service. They lie. They don’t care. They told us we could put a personal item at our nieces headstone. It was out of the way of any lawn equipment. They took it off, along with many other folks’, and threw it away

kim lamb

Stacy Terry is a very professional young man and is very knowledgeable and helpful. I highly recommend him!

Lisa Parker

Just prepared my own funeral arrangements and your representative Stacy Terry has been very friendly and helpful. My mother passed away in February and he was very comforting to me and my family. She was very taken care of and he treated us like his own family.

David B. Welborn

Stacy Terry goes above and beyond helping people with pre-need arrangements and a host of other need planning. I would gladly recommend him!

Mike Sadberry

Thanks Stacy Terry at Memory Hill Gardens for helping Becky and I start the process of planning our funerals. Not an easy thing to do but Stacy was very knowledgeable and made it a lot easier.

Les Cunningham

Memory Chapel took care of my father eight years ago, and helped with my mother's service and burial last week. They were extremely professional, organized, and unfailingly polite and respectful. The police escort to the cemetery was especially appreciated. Cannot recommend them highly enough.

Jon Traylor

The service they provided for my father, which was pre-arranged and prepaid was outstanding. They even coordinated with the Military for the Honor Guard he was due.The amount of effort required by myself and especially my mother was almost non existent. Then when mom died a few years later, it was equally exceptional. When you make arrangements, ask lots of questions to minimize any surprises.

A B

thank you to stacy terry. he was very kind, helpful, and patient with everything. i will definitely recommend him to others as well.

Keith Averette

Charlotte Riddle was helpful in assisting me in locating my family’s plots and very understanding during our family’s difficult time.

John LaGrone

Mr. Terry is a very knowledgeable and goes above and beyond to make sure everything is right. Communicates with you on every level . And follows up on every item. If you ever need them ask for Mr. Terry and he will make sure everything is done the way you want it. Mr. Terry is super nice, very honest , and does everything that he says that he will.

Dennie Creighton

Thanks to Stacy Terry for informing my family about pre arranging before death.

Mary Frances McCrory

Loved speaking with Charlotte Riddle about my future At Memory Hill Gardens!

Stephanie Lynn

Great customer service, great team, just all around friendly and courteous . Stacy Terry is an amazing representative of the company. I was very pleased with the presentation, there was no questions I asked that was not answered completely. Stacy was dedicated to taking the time to sit down with me, get to know me a little and detail the services that were a good fit for my situation. Definitely worth all of the 5 stars!!!!!

Keiara Mayes

Melanie Dollar was so nice, kind, and caring. She really help us through a difficult time. Highly thankful for her and rest of the staff.

Scott Windham

Very well handle with the greatest respects to the family . Excellent!

Misty Cordial

I recently had a question concerning maintenance at a gravesite. Stacy Terry was professional and fast with a response and solution to my questions.

Joan King

A dear friend greatly appreciated the assistance provided by Stacy Terry in planning a service for her father. It was a blessing to have such professional and caring service during such a difficult time.

Sarah Morrison

We had a great experience with Memory Chapel. Stacy Terry was so kind and helpful. Thank you again Stacy!

Lisa Smithson

I wish I knew how they treated people and treats the grounds. My father, grandmother and many other family members and friends are laid to rest here and I DO NOT UNDERSTAND WHY THIS PLACE DOES NOT MONITOR THEFTS THAT STEAL FLOWERS OR ANYTHING THAT IS PUT ON PEOPLES GRAVES. EVERY-TIME WE PUT THEM OUT, SOMEONE STEALS THEM. YOU BETTER THINK TWICE ABOUT PUTTING ANYTHING NICE OR ANYTHING OF MEMORY IT WILL GET STOLEN!!!!!!!!!!!!!! If you are looking at laying YOUR loved one or a friend to rest here you better think twice. There was also some other things that happened during the time we were working with them during my dads funeral arrangements. RUDE and RUDE until I called them out on it. THINK TWICE!!

Tara Pigg

Thank you for being so helpful Charlotte Riddle. Your kindness is greatly appreciated.

rhonda Essary

We were so happy with the way our moms funeral services were handled in July. The staff went above and beyond to make a difficult time go the best it could! We truly appreciated the compassion and effort they made to help us be proud of the outcome of moms celebration!

Paula Bates

Called & spoke with Mrs. Riddle about my Mother/Father-in-Laws burial location. She was very helpful with her easy directions & pleasant to speak with. When I have visited the chapel, I have always been satisfied with the cleanness of the Chapel & it's facilities. Very pleased with every visit I have attended. Thanks for everything you & your company has done for my friends & family.

Tamara Summers

Very professional and sincere,Stacy Terry was very helpful to my family in the sudden passing of my cousin a few weeks ago. I’m very thankful for Stacy & his co-workers for helping my aunt plan my cousins funeral and also being there to comfort her in her time of need.

Jann Simpson

This is definitely not something that people like to think about, talk about or even proceed with, But Stacy Terry guided us through the process with loving care. He was very informative and helped us to make all the right decisions that we felt like we needed to make! He’s an asset to your company. Thank you Stacy for being patient with us helping us to make these difficult decisions.

Pam Wroten

We buried mother n law...father n law and brother n law using memory chapel...we could not have ask for better treatment and compassion..

cindy terry

I was able to do part of my funeral pre arrangements through this company. Stacy Terry was my representative and he made things easy to understand. We found a package to fit my budget and I couldn't be happier.

Danita Barnes

While going to a funeral and experiencing all the headache and stress the family was going through I thought to my self I will not get caught like that so I was introduced to Mr. Stacy Terry by my sister who already have preened policy.I spoke with this young man and with his knowledge I will be getting Preened policy through Memorial Garden in August.Super young man.

Toye Lewis

They are very good at what they do. They were very nice and professional and I will deal with them again. I recommend them for everyone.

Molly Donlon Lusian

Unbelievably compassionate customer service. I knew nothing, and Stacy Terry took the time to explain everything to me with no pressure. His knowledge and patience were very much appreciated. It takes a very special person to do what he does, and it’s obvious that Stacy takes pride in his profession. We could all use a little more empathy and compassion.

DAVID STEIN

Emily very good to me

Ashley Rogers

My mom just passed away last week. The staff here were very kind and thoughtful.

Allen Bishop

Our family recently worked with Emily Sonneland at Memory Chapel Funeral Home and she made everything so easy for us. She was very professional and helpful throughout the process. She continues to keep in touch with us to see if there is anything that we need. I would highly recommend Memory Chapel and especially Emily.

Miriam Mitchell

Charlotte Riddle and the staff are excellent!

shirley craven

Thank you to Stacy Terry and the staff at Memory Hill Garden for the professional care provided me and my family during the loss of our loved one, Zy'Kei Eli Minor. Stacy cared for our family with such compassion and dignity, during and after the funeral.

Shannon Wyatt

Melanie and Molly were so helpful. Their sweet spirit made some difficult conversations go so smooth. Thanks ladies!

Lauriene Moore

I had the best experience here with Stacy Terry planning my funeral...... I was really nervous about taking this step forward but I knew it had to be done.... Stacy was there every step of the way and was very helpful with all of my questions!!!! I am forever grateful!!!!

A Google User

Has shown my family so much love and compassion during this difficult time with the passing of my mother. From day one they have made the process extremely smooth and explained everything to use fully. The staff had emailed and called us daily keeping us informed. I highly recommend them!!!!!

Martina Crawley

Very pleasant experience. Stacy Terry was one of the most professional, respectful, caring and helpful person that I have ever met. He wasn't just trying to "make a sale", he took the time to answer every question I asked, explained in detail my options that would best work for me and my family, and most importantly, my budget! Just an all-around great family man! Thank you, Stacy Terry! You represent Memorial Hill Gardens in the highest in every realm.

Terry Sr

My wife and I were extremely pleased with the pre planning services provided us by Stacy Terry. He answered all of our questions, explained our options, and went the extra mile to provide us with services that fit our budget. We would recommend him without reservation!

Georgetta Bosco

A heartfelt thank you in helping to complete my mother and father's journey. The professionalism was topped with kindness. Thank you Emily. Sincerely .

Charles Clifford

Great Place! Loving, Caring People

Marie Davis

Melanie Dollar helped our family during very difficult time she was very compassionate and friendly

Jeff S

The staff was very helpful. Emily Sonneland helped me with the questions I had.

Ashley Williams

Charlotte Riddle and the staff have always been so friendly, kind, and willing to help in anyway that the can!

John Russell

Melanie Dollar and Molly Ward made a difficult situation very memorable with there professionalism, support and compassion they extended to our family and made our loss easier to deal with. Thank you both!!

Shawn Williams

Wouldn't Recommend working here at all!

Christy Banks

The staff at memory chapel were extremely kind, courteous and professional. They treated myself and my family with the upmost respect and organized a funeral that honored my father. Bree Hall was our contact and she handled everything she could with courtesy and professionalism during this most difficult time. Thank you memory chapel.

Destiny Pearson

Stacy Terry is your go to guy! He’s very knowledgeable on what he does and is very trustworthy and caring!!

Barry Webber

Emily Sonneland helped me tremendously thru the step by step process of the arrangements of my mother's funeral during this difficult and stressful time of my life and also with the prearrangements of my funeral as well.

Mary Catherine Edwards

Charlotte Riddle was kind, compassionate, and willing to help! She answered my questions promptly. Thanks for the help, Mrs Riddle!

Michael Bissell

Stacy Terry was so helpful in answering our questions and helping us to understand the process.

Elite Futsal

The best funeral home. Stacy Terry is amazing!!!!

Salena Taleton

Stacy Terry help me arrange a funeral for a close friend. He was very comforting and helpful and answered every question that I needed answered. Will be getting with him in the next few days to finalize.

Caleb Austin

Hi. I have had a very Bad Illness and have been terribly worried about final decisions, and how to even go about it. I went in scared an confused and immediately a guy named Stacey Terry came and helped me, he spoke to me about everything from A toZ and was very comforting and understanding. He is an amazing person to talk to about these things becuase he is so understanding and kind, what someone really needs when going through something so hard.

Bud Yeddi

When I kick the bucket I know where I'm going.. Thanks Stacy Terry :)

Debora Cannon

Emily Sonneland was so very helpful professional and knowledgeable in my home visit got pre needs taken care of quickly and affordable 5 star service

Jeff Champion

I was very satisfied with the customer service I received. Molly and Melanie were very helpful. I appreciate their attention to detail.

Taylor Terry

I was able to do my pre arranged cremation with Stacy Terry, and I’m so happy that I can lay my head down at night knowing my final wishes are planned.

Crimson Tide

My grandfather's service was recently here. The staff was very professional and friendly. Bree was very exceptional at taking care of all of the arrangements and fulfilling all our needs and expectations for the service.

Debora Larson

My family has used this funeral home for years. The staff is always so helpful and kind. I recently talked with Emily about prepaying my funeral and was surprised how simple she made it and offered great payments that fit in my monthly budget.

Debbie Hathcock

We all have talents and a calling in life if you will.... The three of you were called to do a job that not all of us can do. Molly Ward, Melanie Dollar and Don Walker, my family and I would like to thank each of you so very much for your kindness and compassion during a time that was so unexpected in our lives. The three of you know the details, and we will forever be grateful for your help. Deborah Hathcock, Kristen Bardill and Family

Andy Gilbert

Wonderful team - I can't say enough about how well I was treated during multiple funerals over the past few years. Melanie Dollar and her team of true professionals took care of everything for me, from start to finish, and went overboard to make sure my family and I were comfortable and needed nothing. Over the course of approximately 2 years, Melanie arranged 3 funerals for me and her attention to detail, caring attitude, and ability to smile and reassure at every turn made these tough days much easier. Thanks to everyone at Memory Chapel. You're the best in my book.

Keenan Parsons

Great place, beautiful and peaceful. The staff is amazing, so sincere and personable. Thank you Stacy Terry!

Amanda Morris

I called and spoke with a very nice lady named emily sonneland . she was excellent at advice .this place has great customer service.emily was amazing at answering my questions . this place is wonderful thank you! :)

Leslie Richardson

Charlotte Riddle is so informative. She is always so helpful with prices, arrangements, and placements. Thanks again!

Candis Traeger

Memory Chapel funeral home treated us with the most compassion and understanding. Allison, Cody and Emily are the best. Any need we had was anticipated and handled before we knew we needed it. Thank you so much.

kim epperson

Melanie Dollar was very helpful, compassionate and friendly while making arrangements.

Beverly Averette

Charlotte Riddle was very helpful in giving me information for my nursing home residence where I work.

Michael Pimentel

Very friendly staff members, especially Emily Sonneland. She is very thoughtful and professional in all aspects. Emily seems very knowledgable in her job and how to best serve her customers. She is hands down one of the BEST funeral service providers I have ever known. Thank you for all you have done. Your work is very much appreciated.

Kendall Pierce

Melanie Dollar is a wonderful kind woman and treats everyone like family!

Owen Stallworth

I have had three occasions to work with Memory Hill Gardens and all three have been exceptional. Emily has provided top-notch, professional and compassionate service to me and my family. We could not ask for better. Thanks Emily!

Andrea Creighton Foster

We have been very pleased with our experience at Memory Hill Gardens. Stacy Terry is the staff member who assisted us and he has made the process as seamless as possible. I highly recommend this facility and encourage anyone needing funeral or cremation services to contact Stacy.

Kim Rhyne

To begin with the staff is very friendly, helpful, and bend over backwards to help you and to make sure everything is in order and the way you want to remember your lived one. Thank you!

Deleighsua Bryant

A special thanks to Charlotte Riddle for helpful .

Amanda Taylor

Melanie Dollar was very caring and helpful for us. Highly recommended anyone who has to go through this hard of time to go with Melanie and her team.

Mildred Cope

Very pleased with services rendered by Stacy Terry.Awesome job!

Jon Stewart

They are very professional and do their jobs like no others. Nice to have Mr. Stephen Ulmer, back in Tuscaloosa as the new General Manager. Thanks for all you do Memory Chapel. We appreciate you.