Reviews of Laughlin Service Funeral Home (Mortuary)

rick holcombe

Dads funeral today

Marcus Holder

I was in charge of the Military Honors team for all of North Alabama and I can say that while dealing with all of the funeral homes in the area Laughlin was by far the mast proffessional. Their directors make sure that everything they do is done correctly and as promised. These guys are great. Keep up the good work.

Tracie Lee Gilley

It says I gave a three star review, however, I am certain I've never had the opportunity to interact with this funeral home. To be certain I am positive I've never been to this funeral home.

Dana Watts

My father died August 13, 2017. Not something I expected or was prepared to deal with. On that same day my mother told me his body was at Laughlin and they were going to cremate him. I immediately called Laughlin and asked for them to contact me before cremating him so I could say goodbye. I never received a single telephone call from them. Laughlin states that they help the family and allow viewing for immediate family. I am his daughter. I guess it is obvious what kind of character it takes to be in the business of corpse handling. I am sure that my stepmother bought the cheapo cremation package. You have to come and view the body ASAP. So insensitive. I could not pull my self together so quickly. Laughlin does NOT include immediate family. Only my dad's third wife and her family. P.S. He had a Top of the Line burial policy. His father worked for Liberty National Life Insurance Company when they sold Laughlin in 1948 to John Purdy.

John Widgett Robinson

"Hope you brought your checkbook" is not something a grieving family needs to hear when discussing funeral options.

ashley davis

If I could give this place a zero I would. I have never ever seen or heard anyone treat family that has just lost their dad the way this place has treated mine! My father in law passed away and this just happened to be the funeral home that the hospital referred us to. Which we called administration today and advised them to no longer recommend this place to anyone. They lied about the cost and changed it each day we called. My father in law had no life insurance policy so we are all paying for this out of pocket. We found a cheaper funeral home and called to see what the pick up fee was and the first day they told us $450 and then after all the family discussed everything we called back and spoke with the owner and he told us the pick up fee was $580. Have some compassion people. I will make sure I tell everyone I know not to use this place.

Christina Ortiz

This past month my brother passed away and we were unfamiliar with the process (either cremation or burial), but when I met Perry at the funeral home, he was so detail oriented and informative. He made the process so much easier for us. He was so efficient and patient. He made calls to find out more information for us on pricing on different burial sites. We never felt pressured to make a decision, we were just provided the information. Bottom line: They know what their doing and they seem to care. The Bou Family

Criag Wade

From myself and my children I would like to thank all of you at Laughlin funeral home for the caring and compassionate way you all were with my wife ,my family and myself as you helped us through such a heartbreaking time as we laid my wife to rest .you will forever be in my prayers and knowing my wife as I did she would have highly aproved.i give y'all 5 stars because there isn't 10stars .once again we thank all of you such class.

Pattie Miller

Working with Sara made the whole process of planning the funeral as painless as possible. At a time when you are somewhat disoriented to say the least, it is nice to have someone as kind and patient as she was to help walk you through the process.

Linda Bellamy

Our young grandson passed away July 18, 2019. Preparing for his funeral was extremely difficult especially while dealing with other family members and keeping things civil. I found the interaction with funeral directors, Russ and Steve to be most comforting. They were compliant to our requests and corrected those items we wanted changed. They were professional, courteous and oversaw all aspects of the viewing with ease. They checked on us regularly if there was anything they could do, and showed compassion in our distress. Laughlin’s services were utilized for both my parents funerals back in 98 and 09. We would more than likely use their services again, hopefully in a very distant future.