Reviews of Radiance Day Spa (Massage Therapist)

RED ACE

Highly Recommend!! When I first walked in was greeted with the biggest smiles by the friendliest staff that I have ever met. Everywhere I walked to and saw was clean and breathtaking. You are treated like royalty. From the foot soak to the Massage and then to the relaxation area, everything and everyone was perfect. I didn't want to leave and I can't wait to go back!!

Amanda Egeberg

The most relaxing pedicure I have ever had. The staff was super and the atmosphere is wonderful.

Neil Fluit

We frequently go here. Always relaxing

Mike Anderson

Was awesome, nice place!

Rosalie Nelson

Mother/Daughter day...gotta love the hot rock massages!! Friendly staff, calm atmosphere.

Kira Swets

Very comfortable atmosphere!

c o

Friendly staff... Amazing services...the true spa environment!

Angela Fitzgerald

So amazing

Meridynn Olzog

Perfect for absolute relaxation.

Charity Small

Great place for relaxation!

Jaki Thoms

This was one of the best experiences of my life!! Ashley was amazing and I feel so much better! I didn't know I felt so awful until realizing how good I feel now!

Jayden King

Everything went quite well, the staff is extremely professional and the atmosphere is quite relaxing. Prices are reasonable.

Amanda Kuper

So relaxing and I received the best massage of my life!

Caitlyn Engebretson

The massages at Radiance are fantastic. We are always impressed with their set up, customer service, and quality of services. Once changed, your masseuse meets you for a foot bath and then escorts you to your room. The rooms are always comfortable and accommodating for your needs. I would highly recommend! The only change I would make would be to make the relaxation room a little more private.

Joni Lambert

Professional, relaxing and clean

Rachel Schnabel

Excellent customer service and very relaxing!

Sharon Stillman

Nice place. Just looked for info

sheila renner

The staff was friendly and professional and the services were outstanding!! I had a message, facial, and pedicure. The atmosphere was soothing and relaxing. I can’t wait to try more of the services they offer.

Samantha Jenkins

I have done massages at Radiance several times and they never disappoint!

Jessica Davenport

My husbands and my first time here. We did the couples float session on Valentine's Day and it was fabulous! The front desk staff were very welcoming. Will definitely be coming back for other spa services! Thanks so much ♥️

Jessica Johnson

We have been here before and have thoroughly enjoyed ourselves. As such, my husband booked us another couples massage as a present for my birthday. Two days before our scheduled appointment, someone left a message with my husband to inform him that there was a double booking but we would still get massages, just in separate rooms. I called back because this wasn’t an acceptable alternative. If we had wanted separate massages we would have booked them. I completely understand that mistakes happen, so I was hoping we could reschedule for later that day to keep it on my birthday. We had also planned for my family to watch our baby that day since they were in town. The woman I talked with on the phone was definitely nice, but no ownership was taken on this mistake. Since WE booked second, WE couldn’t get the couples room end of story. There were no other availabilities for that day, no offer for a discounted price for a service we didn’t originally want (the now separate massages)...no gift certificate offered to be used for a future couple’s massage...nothing. She did say that she would let me know if someone canceled and we would be the first to get that spot and also reminded me of their cancellation policy. Already I’m thinking, wow unwilling/unable to help and also willing to see us cancel. So we called around hoping we could maybe find another place that would be willing/able to take us on such short notice and we found one! So I immediately booked with them and called radiance spa back to let them know we would cancel our now individual massages and also let them know I was disappointed in their lack of customer service. The same day I got a call back from a different woman who profusely apologized and said they could indeed get us in for a couples massage that day. Why wasn’t this already done before? I didn’t want to back out with the other spa who worked with us to get us in, so I declined. She continued with that our situation was mishandled and that she hoped we could consider them in future. I would like to know how it would have been better handled? It was a very civil and seemingly genuine conversation. Nothing but an apology has been offered however. This would have been a great opportunity to give some type of incentive to show us they really want us back as customers, especially since they lost business for the day we had scheduled. The callback is appreciated but again the ball has been dropped—no offer for a discount for a future service?, or gift certificate?, etc. We certainly didn’t feel like they valued us as clients since they made no attempt to keep our originally agreed upon couples massage appointment until AFTER we cancelled. Would they have called back if I hadn’t said anything about being disappointed in their lack of customer service? Sadly, radiance spa has lost two customers and we don’t plan on going back. Two stars are given because it was a great place but the mishandling of our situation has left a bad taste in our mouth and we would rather spend our money at another spa who values their customers through actions that reflect their words, not just words that don’t match up with their actions.

Rona Sinding

Amazing!

Jessica Nieman

Really great service. Only disappointed with locker chaos and lack of pools/spa/sauna rooms.