Reviews of Zen Massage Charleston (Massage Therapist)

CeCe Lewis

Great service!

Evan Demme

Nice quiet massage studio. Very calming and relaxing atmosphere with very attentive masseuses.

Crystal Broad

Melissa was awesome

Katie Simon

Absolutely love and recommend this place! Pay per session. No fees or contracts. I've been going to this place for two years now. I even live in VA now and come here when I visit. Hands down recommend to anyone! Even my husband loves this place. Leave feeling totally relaxed and refreshed. Different levels of massage for exactly what you need. Deep tissue is my personal favorite. Just enough pressure to release muscle tension. But not too much to leave me aching.

ADRIENNE F. WHITLOCK

always good environment and great staff.

Rosalynn M. Rice

Awesome 1st Experience! I received a massage as a birthday present. My therapist was Alicia. She was great! I was really comfortable working with her and telling her what I needed. She was great about adjusting pressure and making sure I felt taken care of. I will absolutely come again.

lori stottlemyre

It's just not what I expect. I tried to give it a second chance- customer service is awful. The food was wrong we had to correct the order. We quickly ate and left. My son started he doesn't want to give it another try. I have to agree.

Anasha Towles

Amazing and great service!

Cabrera Alejandro

(Translated by Google) Very good (Original) Mui bueno

Bill Leigh

Place called me 3 hrs before our appt and said that my massage therapist is not available. They offered a male substitute that neither I or my GF prefer. I explained that we were from out of state and were leaving this afternoon and the place was not very keen on rescheduling us to help accommodate.

Shadi Zahed

Went in today for my first massage ever and received a deep tissue. I believe the lady that worked was named Candice, she was polite and patient. Candice paid extra attention to the areas I mentioned and it was definitely a great experience. There was no forced conversation either which generally turns me away from a business. I'll probably try to get in more often now.

william swett

Very relaxing!

Joe W.

Let me start off by saying that I do not give 5 star ratings often, it is something I reserve for, well, 5 star experiences. My wife and I have been going to Zen for about 2 yrs. She more than me up until recently. I had, not bad experiences, but not great ones, so never really cared about going. I was severely wounded in Iraq several years ago while serving in the Army, and I am an orthopedic mess. Having broken 17 bones when an MRAP rolled on top of me due to an IED, I have constant pain, muscular and skeletal. In January of this year, my wife talked me in to going for pain management. I reluctantly agreed. I have seen the same therapist (Megan) 6 times now, and this is the best I have felt in years. She takes pride in my care, and gives me homework to do as to get the most from my massages. I go every 2 weeks, and I notice a huge difference in my quality of life now. I am able to do more and have less pain than before. I think the key is to find a good therapist and stick with that person. They are able to learn and read your body's needs, and after several visits, you no longer have to tell them where to focus, they already know. This has been a great alternative for my pain management instead of the typical pharmaceutical treatments doctors push. I highly recommend this place.

Monica Richardson

Today I received my first massage from Manny and it was awesome! I absolutely loved the environment and the staff was extremely nice and professional. I would definitely recommend and will be coming back! Thanks for helping me relax on my B-Day!

Justin Alexander

First massage ever. Loved it, booked another. Clean, professional facility with courteous staff.

90cln .

Professional, inviting

Larry Norvell

Great service and great massage.

Kendra Abbott

I have loved going to Zen Massage. My favorite lady moved away but I have still had great massage therapists. I really great deal. It's a very clean place and nice people

Maro VanValer-Campbell

i recently had a facial at Moedim Spa on Ashely Phos. i am returning today to ask for my money back so i can come to Zen to get a real facial and massage. i have been to Zen several times and have only had the BEST experience. a beautiful waiting room and the staff is warm and friendly and they have always had a cup of cold water waiting for me after my treatments. their prices are amazing and they have always done an excellent job and tailor your massage to your needs. i highly recommend this place and i hope they will continue to exceed all expectations. and whatever you do...stay away from Moedim. come here instead!!!!

Rick Baker

Great price for an hour massage, love the staff.

n vick

Meh.

Margaret Kennedy

Cheap, but you get what you pay for. The linens were dingy (appeared to be clean and sanitary - or I would have left - but just old and stained and dingy). Also, my massage therapist seemed stressed out - rushed, sighing a lot. It just wasn't a pleasant experience. I probably won't go back.

Shevon Harris

I did not have a good experience. I paid for a 60 massage and only received 40 minutes. The massage was supposed to be deep tissue which is extra and they gave me a regular Swedish. The front desk was not helpful when I complained, they made several excuses on why they advertise 60 minutes but it's their policy to only give 50 minute massages. It's a ripoff and I would advise others to not waste your money here.

Steven Edmund

Excellent prices. Good services

Fusion Smoothie and Juice Bar

This is now the 2nd time I've tried to book and there was an issue. I used to LOVE this place but something has changed with them. The quality is just not there anymore. This used to be me and my husband go to spot. I will not be returning. My appointment was cancelled today due to staffing transportation problems which I know "is out of their control ". My previous attempt my appointment was cancelled due to staff error in booking me for a time that was apparently "not available". I'm just over it. I'll find another "go to" spot. I didn't give a 1⭐ because I actually used to like them.

Nicki Daniels

First experience: The staff was nice and the facility is clean, but when I asked for a little more pressure I just didn’t get it. I pretty much got a little kneading and circular motion. I’ve had plenty of professional massages and there wasn’t a flow or technique in his massage at all. I’ll know to visit a specialist for these types of massages. I was expecting to walk out with less back pain due to me being 36 weeks pregnant, but honestly my husband probably could have done a better job at home. I guess you get what you pay for.

Lumina Skies

It's so nice I have the same person give me one every time I go. The last time I was there I fell asleep in the waiting room just because of the music. Stress relief? Heck yeah!

Noah Pascuzzi

I had a wonderful experience.

Kayla Lewis

All the therapists are excellent and respectful and the rooms are always well maintained with pleasant music and comfortable tables. Highly recommend for a great massage at a reasonable price.

ashley pfeifer

My 9am appointment yesterday started right on schedule. Check-in was easy and everyone was courteous. Christian does a great deep-tissue massage! Will definitely be going back.

Russell Watts

Some of the best massages I’ve ever received. Yes it’s in a strip mall, but the masseuses are top quality.

Rebecca Besancon

Big massage junkie here. I have been all over to different spas and even worked in the industry for a while. Zen is the absolute best place you can go for a massage in both price and quality. The therapists there are VERY good and knowledgeable and the atmosphere is wonderful. I refer all of my friends here and never go anywhere else!

Russell Worrell

Many good therapists excellent facility

Chivon Boone

This was my second time going to this location and my first time going in for a 90-minute massage. I had been looking so forward to it. I am pretty sure the masseuse that worked with me was either preoccupied or texting during my massage. There were a lot of times (7 to be exact) that the masseuse was using only one hand and 2 times that his one hand actually stopped moving. Perhaps this is the protocol for 90 minutes? The massage was not even on both sides and the reflexology "add-on" that I paid for only lasted for 10 minutes...I'm still not quite sure what the benefit of it was. I don't know what changed from the first time to this last time but paying $90 for this type of service was a little disheartening.

Lisa Hunter

Me and my husband visited this place while we were visiting from Virginia Beach. The experience was amazing and so relaxing!! Wr will definitely visit again. It was worth it!

ZAVIERIA MEGGETT

I have been coming here for the past 2 years and I love it. Ezwil is my therapist and I enjoy my massage every month from him. The salon is always cleaned and the staff is always pleasant. We took a ladies trip to Las Vegas and we went to the Zen Massage there and it was just as nice as Charleston.

Rene Bezuidenhout

Had my first massage with Manny today. And all I can say is Thank You! He listened to what I needed and did exactly that. I went in for a deep tissue massage and he was able to relieve so much discomfort. I will definitely recommend Zen Massage and Manny Vasquez.

Jamie Brown

Initial review was not good, but the manager called me to make it right. I really appreciate it. My husband and I went back and the service was so much better. Will definitely continue to go there since they fixed their issues. Went for a couples massage and the lady at the front desk had horrible customer service skills. When we entered she said hi and that was it, we waited about 7 minutes for her to ask for our name and if we had an appointment. Honestly I felt like walking out and not even getting a massage. When we got to the back my husband told his massage therapist that his blanket was not on and it was cold. She said ok and it never heated up. He laid their cold the entire time. We normally go here, but I think this will be our last time. Time to try a new place.

Aileen Trinidad

I was on hold for 10 mins on the phone. Called back twice and they would answer and hang up, terrible service.

Tracy Perina

Made a reservation because this place was rated as one of the top things to do while in Charleston. We had a six hour drive to get there for our appt and left in plenty of time to get there for our 15 minute pre arrival time for paperwork fill out. We arrived at our hotel checked in quickly and was about to head over to Zen Message we received a call that one of our message therapists had to cancel. This was suppose to be a couples message session and my husband prefers a female therapist but was told that she cancelled. The person who called asked if I wanted to reschedule..really? When I originally called I told them we were coming from out of town for a quick stay. We were very disappointed. I have multiple joint arthritis and thought this would be great after my six hour trip from Raleigh. Very disappointing. I do not recommend!

Anegle Henry

I had a great birthday experience on yesterday. Andrea did a great job on my massage and Miranda did a great job on my facial. I will definitely be back!!

Magnolia Flower

SANDY IS AMAZING!!! Great customer service very talented and great conversationalist. She really helped relax my muscles and worked out my back knots.

Crystal Monique

Had my first massage with Manny on 07/21/2016 and it was OK. Upon arrival I was hesitant on getting a massage because this was of course my first time. I went in with high expectations only from hearing others talk about how relaxing and good it is to have a massage. I was very tense and needed some relaxation and relief. Well my masseur (Manny) was very nice but he talked the entire time. He even burped a couple of times. I found that to be very unprofessional. I was hoping that he would have been quiet and allowed me to enjoy my deep tissue massage (that I ended up paying $59.95 for) but he didn't. I didn’t want to be rude so I allowed him to talk. At the end of the massage as I was paying the lady at the cash register asked me how was everything. I wanted to tell her it was not what I expected but Manny was still in the area. I told her it was OK. She said do you want to leave a tip. I wanted to say “Hell No” but I left one anyway. I don't think that I will return back to this location. I also think that if he was quiet and focused more on my massage my first visit would of went a lot better. First impressions is important and I am now turn off from this location. What a waste of money and a bad experience.

Joe W

My wife and I both got a 1 hour massage. We both loved it and I can honestly say this was the best massage I ever had. Literally feel like a new man.

Alexis FC

The only reason it's a two and not a three is because the bad outweighs the good. You pay a good amount for what I feel is someone who is learning how to be a massage therapist. I've had two individuals I've enjoyed and the other times I prayed the person was as good. I don't think I'll ever go back and I suggest it only to those who don't care about where they spend their money. Don't go in expecting your money's worth. Good luck though!

Miranda Anglin

Great massages and good pricing. I have been able to call same day and make an appointment. Melissa did my massage last time and she was awesome!

Chris Smith

This place is great! It's very affordable. And it's just a great, down-to-earth, comfortable place...not over the top or pretentious like some of the fancier places in town. If you like fancy pampering, go ahead and pay twice as much and go to the other places. For me, this is a much better fit. I can be myself relax without putting on any airs. Front office staff is really nice. Meghan has been my favorite therapist...she has a kind and calm demeanor, listens well, addresses any ailments, and gives a really nice over-all massage.

Cody DeForeest

Best massage ever!

Jenny Carpenter

Absolutely wonderful and you can't beat the price

Chris pond driving video

The massage was great and melissa did a great job. Only thing that wouldn't make it 5 stars was I had 1:00 appointment and didn't go back till 1:12 then I finished at 1:56. I paid for a hr only got a little. My wife went back at 12:54 and got out after I did. Don't know what policy is.

Brooklyn Norman

Best prices in town. When I am asked if I would prefer a male or female to do the message, I just ask for who ever has the heaviest hand. But I specifically go for the deep tissue massages.

Meronda Roumillat

Awesome Job, awesome boss, awesome clients!!

James Reninga

This is my first massage and I loved it. I would like to say thank you to my masuse Zee. He was very good with my deep tissue massage. I would recommend him to everyone. I can't wait for my next one.

Addie Murray

Absolutely the best massage I ever had. Soothing atmosphere and the staff was very pleasant. Will definitely recommend this place.

Tina Smith

Love this place!

Lala Rotten

Paid for deep tissue massage felt like a regular massage. Didn't even make me wince once.

Enigma Queen

Sandy is Amazing.

Roland Freeman

6/2/2019 3rd visit Facility looks great and is very clean. Young lady working check in was very pleasant and all smiles. Had a 5pm Swedish massage. Started about 5:15. LMT was pleasant but not well skilled. I asked for a light to medium and was light the entire time. My wife who is untrained does better at getting the knots out. Spent majority of time on my back and just enough time on my legs to put the oil on and smooth it out. ***side note, I am picky about massages and usually get them about 2 - 3 times a month. This was my 3rd time here with only 1 being at the level I expect. Probably will not become a regular here. EDIT** The office manager contacted me about my first visit to get a complete understanding of why I was dissatisfied and we spent about 30 minutes talking. She set me up for a complementary Massage with Leslie and everything was great. Leslie took her time to chat with me about pre existing conditions and talked about what I wanted from the massage. She had a great touch and I wish it had been longer :). I will definitely be giving them a 3rd try in the near future. ***EDIT Facility clean and looks nice. Front staff was great. That is where it ends.Not sure if it was because I was their last appointment but if you have any medical conditions, avoid Jackie. I am use to as a new client, the therapist reviews your medical issues. I got the feeling she never read the paperwork.

Cynthia Young

Megan did an excellent job. She was very attentive to my needs and provided an excellent therapeutic massage. Highly recommended!!

Dawn Walker

I had a great experience.

Teanna S

I had a few issues booking my appointment, but the manger was very nice she personally called me and made sure that all issues were taken care of for me

Shelby Redman

Adam did my neuromuscular massage and I've not had a problem with my back since! Completely recommend him to anyone having chronic pain

dtidal2 .

Horrible experience. Called to complain and was offered 10% off next visit. (Wow $5!!!) My wife and I were long time customers. Not any more. This place gas gone down hill. EDIT!!!! Ohhhh. now they care about me after a negative review. On all of your negative reviews you responded "why didn't you contact us 1st??" .I tried that and got offered $5 off and was made to feel like I was lying and mistaken.

basilisk kingg pope

So Fri I scheduled a massage and went in only avail massage therapist. I never had a male masseuse but gave It a try. At first he was very professional. Once he got to my legs I started to feel very uncomfortable! I never had my inner thigh massaged like that . I even tried to keep my legs closed . He got way too close to my privates . I felt violated and very uncomfortable I didn't even enjoy it due to the awkwardness. I just wanted i t to be over with !! I payed and left thought maybe it was me so I talked to other friends and clients and they said I was definitely violated. I will never go back to zen massage on rivers ave and I'd like to know if anyone else experience d this.

Charlynn Robinson

One of my partner and my favorite places. We go get a massage every few months and we're always pleased. The people are so pleasant and accommodating. They give military discount too so an added bonus.

Dana Jackson

This is the BEST place to get a massage. I have travel a lot in the past few years and still havent found a better massage therapists than zen’s therapists. Andrea is my main therapist, but if for some reason I can’t get to her at the last minute and they put me with another therapist there, I’m still 100 percent please. They have NEVER FAILED me anytime and it’s been years. These therapist not only make you feel great, but they make sure whatever I go in with I don’t come out with. I may go in with a headache or a huge knot in my foot and there is not one time that I can recall I walked out not saying it was gone.

Jennifer Dusenberry

Another great visit, perfect Christmas gift, in case my family is listening.

Shoshanah K

I came in for an hour massage. I showed up 30 minutes before my appointment. I only received a 53 minute massage. I spoke with the receptionist at the front desk about how my massage was cut short. She asssured me that this would not ever happen again. She also stated that she would speak to the manager about the issue and that the manager would probably do something for me. I have not heard from the manager and it has been almost a week since my visit. The receptionist was pleasant and seemed to like her job. My massage was great and I felt relaxed afterwards. The establishment was not inviting and a lot of the furniture was old and stained. I would not recommend this place unless you don’t care about how the place looks and just want a decent massage to relax. The manager called and spoke to me about my massage. She offered to give me 10% off of my next service. She explained that it is actually only supposed to be 50 mins (5 mins on both ends for consultation/getting undressed and dressed). I was not aware of this before I went in or when I brought it to the attention of the receptionist. Thank you for calling and explaining things to me.

G.A. Smith Jr

Greetings. I scheduled an appointment today 4/20 at 3pm. I arrive to the location. At 235pm to do documentation and the front desk lady stated that my therapist will be late. I continued to fill out the paper work and completed it. Reluctant to give it the front desk lady because the therapist would be 15 minutes late. So instead of waiting a full 30 minutes...I kept the paperwork and decided to leave. The front desk lady helped me make my decison. She also looked tired to from her pregnancy. Here is the kicker...this was my first time going to this place. First impression will get my bad review for this place. I was at the Rivers Ave location in Charleston SC.

Megan Provost

I received a prenatal massage from Julius. The prenatal here is done on both your side and your back. This makes for a very unrelaxing set up bc you are flipping over so often. Other prenatal massages have been done on a table with a hole for your belly. The pressure was very light despite me asking for deeper pressure. The end of the massage was on your back which is extremely uncomfortable when you are pregnant. The massage was poor quality and short. We started at 7 minutes after the hour and I was in my car by 6:00pm. I expressed my concern at checkout and they told me they would credit my account for a future trip "if there was anything she could do about it." Need less to say I will not be back for another visit. You get what you pay for. Miranda the interim manager called today and offered feedback including that I "should have never been on my back" considering how far along in pregnancy I am and also that pressure should not be restricted at this point in my pregnancy. She was unwilling to reimburse me for the time I was shorted stating that they can't issue refunds with their system, but offered another massage which I declined. I will not be back especially after the feedback from management.

Courtney Scott

I called Zen massage this morning hoping to get in for a massage. I was very surprised and thankful that they had something open for today. I told the woman on the phone that I was looking for a prenatal massage and that I was 39 weeks pregnant. Her response was "oh wow! You are trying to induce labor aren't you?" I replied with "yes! I definitely am!" She then replied with "Ok great! Well hopefully we can make that happen for you. See you this afternoon!" When I walked in for my appointment, I filled out paperwork. The paperwork asked me what I was hoping to get out of the massage today. I wrote that I was hoping to induce labor. A couple minutes later, a massage therapist brought me back to the room and shut the door. She began to say "Before we even get started and before I even touch you, I want to start by saying that I saw your paperwork where you said you were hoping to induce labor." I said "yes." She said "well I do not induce labor. I don't have children of my own, and I'm not trying to have a baby be born on my table today." I explained that was my main reason for the visit today and I spoke to someone over the phone and told her that is why I wanted to come in and she said that was fine. The girl then said "Well I don't do that, I would avoid all of the pressure points that do induce labor." I told her I wasn't interested in getting the massage done in that case and left. My point is, I felt extremely uncomfortable with the way she spoke to me. I felt as though her response about not wanted to "have a baby on the table" was inappropriate and immature. I understand her not feeling comfortable doing that type of massage but she could of explained that so differently. I will not be returning or referring anyone there due to the lack of professionalism that I experienced today.

Ashlyn Post

My massage made me feel so much better!!! Thanks so much!

Ryan White

I guess it's all about time with this rating. The deep tissue massage I received was great! To do over I would have been informed of and chosen a focus massage and if I waited until ten after the hour then the massage would have gone ten past the hour.

Amanda Palmer

I got a Swedish Massage from Pia, Love her and I’m not tense and walk better!!!! Love them I will be a regular! Thanks Pia!

Ken S

First time in here and WOW! Got a deep tissue massage and Jackie did a fantastic job, the price is really fair. Plan on coming back again soon.