Here you will be able to see the reviews of people who are using the products and services of Elements Massage - Portland Pearl District (Massage Therapist) in Oregon.
As of day this firm gets a rating of 4.8 stars out of 5 and this rating is based on 147 reviews.
You may have noticed that it has an average rating is nearly the best one, and it is founded on a very high number of feddbacks, so we can say that the score is very accurate. If there are many people who bothered to leave their opinion when they've done well with the service, it works.
As you know, we don't usually bother to put feddbacks when these are good and we usually do it only if we've had a problem or incidence...
This Massage Therapist is included in the category of Massage therapist.
Excellent flexibility, customer service, quality of therapists. Highly recommend.
I have had massages with Jenna and Philipp - both exceptional! Highly recommend.
Great massages from Austin and the front desk is always very professional & pleasant.
Very nice massage service. Helped with joint and muscle pain!
Elements Massage is professional, reasonably priced, has great LMTs and it's easy to make an appointment.
Irene is absolutely incredible! I've recommended her to a bunch of people already.
I absolutely love Elements massage! I have a membership and it makes me have something great to look forward to every month. The office is very welcoming, so relaxing, and they put together an excellent team of therapists that have a lot of experience and really know what they are doing. The location is very convenient and I love the hours! I can almost always get a same day appointment- very easy to schedule. I'm grateful I found this place- thank you guys!
Efficient, caring, professional - I've been going to Elements Massage for a couple years now. Very impressed with their therapists' professionalism and knowledge, as well as with the administrative staff.
Everyone here is always friendly and I'm safe to feel completely comfortable in a scenario that elsewhere might prove awkward.
Austin was intuitive, kind, knowledgable and really seemed concerned about my problems. He seemed intent on providing a top quality experience.
Very relaxing massage
Wonderful place. I've been a member for over a year. I've never had a poor experience. From the moment I walk in the door to the end. Phillip was my main massage therapist. He's gifted beyond... a true healer. Marian and Jenn are rock stars as well. Honestly, it doesn't matter who you get, they are all amazing.
I love this place. Heather is amazing
This is a one star because of their billing practices, pushiness and poor communications. This does not reflect the quality of the massage therapist, whom I've see 3 of and all were excellent. I became a member and withdrew my membership within a few weeks of doing so. I did this because I found an unauthorized charge on my credit card from them. When I called they explained that this was for the cupping that had been done during the massage. I totally understand if this is an add-on service but if you offer it, while a patient is 15 minutes into the massage and relaxed but fail to mention their is a charge with it, that's an issue. In fact, to me it felt super shady... This was not the first time a billing misunderstanding came up either. Feel free to use these guys, the massage therapist are good but beware my experiences to this point have left me feeling like this is the same tired old model trying to squeeze some extra money out of you... Almost as bad as massage envy in that respect, if not worse.
Great experience for a reasonable price. Place is clean, staff are good and the therapists are very skilled. Convenient hours and location are a bonus.
Responsive and accommodating. Little thing but i liked the fact that the front desk asked if would prefer texting as my form of communication. Also, i took advantage of my new and overly booked therapists call list to get in for another appointment which was a very easy process. Finally, my therapist (Heather) was very competent and friendly. She's an athlete so understood my specific issues related to cycling plus was more than able at getting geeky about muscle names and medical terms.
Great customer service and even better massage. Will definitely be back :) I filled out a contact form with a request for a receipt and received a reply in 2 minutes with my receipt attached. Very impressed Update: Just a heads up: Try not to park under any trees outside the building because they're a popular hangout spot for the local pigeons and you might come out to your car with a new paint job (luckily my car is already white).
One hour there relieves a whole month of stress
Elements in the Pearl is amazing. I have 3 therapists that I know are incredible, so I can usually get one of them, even if scheduling late. No reason to look anywhere else.
This studio is just great. Their massage therapists are all very skilled and caring. The staff is efficient and friendly and everything is immaculate.
Professional, easy to work with, friendly and many styles choose from! Highly recommend!
Jacob was amazing. I'd begun to loose sensation in my fingertips, and within 24 hours I've regained all feeling and am feeling much better than I've felt in a while. The staff at Elements has always been so friendly and helpful, which is just what you need when you're feeling like garbage. I've been a regular customer for a while and that's not going to change any time soon.
Best massage I ever had! Marian is truly amazing especially on back and shoulders
I love the convenience of the location in the pearl. All the therapists seem to be very thorough and the atmosphere is very inviting.
I highly recommend this place. I5 stars for professionalism, experience, and wide range of massage therapy services.
Amazing people!
Excellent quality massage, friendly staff, ease of scheduling, clean, professional! Highlight recommend.
First time getting massage, but was recommended by a friend for my back pain. The staff was caring, patient and understanding when discussing the issue areas, and continued through the whole appointment ensured I was comfortable. Since my appointment my back isn't give me the issues it was before. I plan on more regular visits to ensure the pain doesn't come back.
Always have great customer service and my massage therapist always gives me insight into better wellness practices
Unfortunately both my partner and I had awful massages. Maybe we could’ve booked earlier. Just know if you book the day before they’re probably going to put you with two brand new inexperienced therapists. If not new, definitely recommend hiring new staff because as two people who get massages frequently we couldn’t wait for them to be over. We asked for deep tissue but got awkward light massage with just pressing on painful areas, not massaging. We were only compt one massage, still paid $70. Feel like they both should’ve been taken care of. Especially since the staff knew we were both unhappy. Staff were pretty helpful but we left disappointed and not going back.
Fantastic customer service and really enjoyed my massage with Andrew so much! I would certainly go back and recommend this location and him to anyone.
I was lucky to get a same day appointment. Lisa was amazing. I had a terrible headache for days from a stiff neck and shoulders. She concentrated on those areas and I left headache free. I will definitely make visits here a regular thing to prevent future pain and headaches.
Clean, chic, pleasant front desk, nice ambience. Worst massage I’ve ever received. I haven’t heard anything bad about this place from other people who’ve gone, so I just got unlucky with my massage therapist. I asked for a firm massage and it was like being tickled. I’ve gotten more out of other people applying suntan lotion to my back. I’m not particularly big or muscled and I don’t often ask for deep tissue massages, so I can’t even imagine what this would have been like for someone of a different size or musculature.
Pleasant office space. Great massage- Mariam has magic hands!
Had a great massage with Karen. She has strong, confident hands and I will definitely be back.
Austin & Vanessa are both amazing! I've had several massages with Austin and his techniques were perfect for me. I had a massage with Vanessa for the first time this past Sunday and she was perfect! Vanessa was perfectly attentive and gave me the exact pressure that I desired along with the focus that I needed and requested.
This is the go to location for massage. It is excellent with great customer service and skilled massage therapists.
Professional and kind staff. Therapists that truly know all about the human body and how to rectify issues. Flawless massages, out of 40 different professional massages in my life this was by far the best one ever. Instant regaining of mobility in my back. Francine is a goddess with magical hands. Thank you Francine!!
Elements massages will always make you feel better
I enjoyed my massage. Would recommend
Don’t waste your time with this place. Rude staff and unprofessional. They need to learn better business practices as well like email verification and receipts. Left us feeling confused and very frustrated.
The Elements massage therapists are always excellent and on target as far as the customer's needs. It's set up very professionally, with ease of making appointments and good deals. I've settled into working with one therapist, and we have a real plan that's right for me and making a difference. But, when I needed a quick fix on a shoulder/neck problem, I had someone else who was excellent too.
Good monthly program and lots of appointments options. I like that you can book online which makes it super easy.
Good massage n relax.
easy to book. great massages, from all therapists.
I have been on a membership at Elements since 2014, and I plan on continuing with it. Every person I have seen here has been AWESOME, and knows exactly what to do to make you feel amazing after your massage. Scheduling is also super easy, and the people at the front desk are always a pleasure to talk to. I have zero complaints, and going to Elements in the Pearl is a highlight of my month.
Jen was amazing . My headache was gone after I left. I text on a Saturday and got a walk in appointment within 5 minutes . The front of house staff was so friendly. I am from Vancouver Canada and If I lived here I would go back for sure ! Thank you .
I had a fantastic massage at Elements. Julien was very caring and professional - highly recommend!
Friendly accommodating office staff. Juniper is an excellent Masseuse.
Excellent staff, good products
Love this place. Me and my SO both love coming here to get our bodies healed. Highly recommended. They get very busy, so last minute cancellations are rare. I recommend booking a session in advance as always.
Excellent massages in a nice environment. I went in for one, two years ago, not liking previous massage experiences, but needing one. Now, after Elements, I'm hooked and go monthly.
My massage was amazing. The therapist listened to what I wanted help with and then went above and beyond.
Emily was wonderful.
Roy is fantastic. He’s very professional and suggested Thai-style massage for my needs. It was fantastic and I feel so much better! I would certainly recommend him and plan to work with him again.
Great place, convenient location and easy to get an appointment! Very clean and smells wonderful. Booked a 90 min massage for my better half and myself at the same time (separate rooms) - both agreed it was the best massage we've had in a long time. I like deep work and often get a deep tissue massage. My massage therapist was awesome! Worked my neck, shoulders and lower back plenty deep without leaving me sore. I almost dozed off a couple times - always a good sign. My better half likes a softer, more gentle touch. Her therapist brought her relief without leaving her tender. Thank you! Keep up the good work.
Great massage. Heather was very knowledgeable and helped my healing.
Val is amazing! She is attentive to my needs, educated about anatomy, and uses the perfect amount of pressure. She’s also very friendly and easy to talk to! I always feel so relaxed after leaving my appointments, and massage significantly helps to reduce my neck & jaw pain.
Great value!
Love Elements - I try and get there once a month! Also love all the benefits of their membership including two free weeks of yoga :)
Clean, easy to schedule, and fantastic massages. This place is a really good value - I've been so happy with my sessions. The therapists are very professional and have really helped my back/neck
The service was friendly, helpful, and professional, and the massages were quite satisfying.
One of the best massages that I have had.
My therapist was knowledgable, caring, and helpful throughout my service, I would definitely go back and recommend to others in the Pearl District
Friendly staff and very easy to make a last minute appointment. I highly recommend Elements Massage in the Pearl!
Clean, very nice staff and professionalism.
Ease of scheduling, excellent customer service, great value with membership option
Very clean space. The therapists will work with you to cudtomize your madsage theraphy sessions.
Best massage ever
My boyfriend and I both got massages and we felt very relaxed after! I'd recommend Elements to everyone :)
Great people with a lot of locations to choose from.
My massage therapist, Jenna, clearly enjoyed her job and wanted to make sure that I was having a good massage throughout the session. I felt comfortable with Jenna immediately, and she communicated with me throughout the session to see if she should work on my countless knots in my back or take a break and work on something that actually wasn't knotted up. :-)
My go to massage place. They have lots of people!
Easy to make appointment. Professional staff. Friendly, immaculate, quiet space. And masssge therapist, Austin, is very skilled and compassionate.
My therapist doesn't just do massage (although she's great at it), she also has suggestions about stretching exercises and other actions I can take to improve my wellbeing. She doesn't treat me as a body on a table, she treats me as a client.
I go to get my massages with Brad. He's wonderful .I am very picky when it comes to my massage therapists and he's knowledge helped me a lot with my back pain. He listens to my issues and he knows the body composition very well.
Ask for Heather
The staff was very friendly and accommodating! The facility was a comfortable temperature (I've been to places that are way too cold/warm). I was offered tea, water, coffee prior and after my appointment. During my massage, I was asked if everything (pressure, location) was to my liking periodically. I was also able to tip electronically through my HSA card which was convenient! Great location and atmosphere.
Great place to go to for pure relaxation, however is not the best place for pain reduction or for doms. My goal in going was to relieve pain and soreness but it was not achieved. I actually had one of the worst knee pains when I woke up in the morning. I am currently wearing a brace for it. I do not blame the establishment nor practitioner. I guess I had higher expectations than what I received. Could have been miscommunication issues so I dont blame anyone other than myself for not making myself clear. I will come again for stress management but will look at other options for pain management. Tl;dr. Went in for pain, came out relaxed but pain still there.
Great quality staff, membership benefits and prices. Felt very comfortable with my masseuse and felt like they cared about my areas of pain and helping. Definitely would recommend!