Reviews of Massage Envy - Ventura Place (Massage Therapist)

Tom Carr

Friendly staff.

Kerri Nantais

Skylar is the best for facials. She is so sweet too. She always makes sure you are comfortable and relaxed. You can tell she loves what she does. I always walk out of there feeling great! Thank you Skylar! See you soon =)

T Ss

The therapists were wonderful, but a few front desk errors ruined my entire experience. There were mistakes and I am still waiting for a call to determine where I stand. In addition, upon speaking with presumed management, she didn't really seem to care much about my membership. Guess it's easier to lose a customer than put in a little work to rectify a situation.

Karson Smith

Made a appointment a day in advance and informed the staff of a problem area from a few months ago, to which they responded that it was no big deal and put me down for a time. 10 minutes before my massage they gave me a call to inform me that the masseuse would not work on me. I arrived at the parlor to ask why, as the problem area was a very old injury and spoke to the masseuse and she said she didn't feel comfortable doing anything because she requested I have a doctor's note. This was dissapointing because this was not brought up when I scheduled in the first place both over the phone and online. So unless you have a doctor's note giving a year's worth of healthy standing, don't bother coming here.

John Romero

It’s hard to find a consistent therapist and each one is so different, but this overall is a good business to get various services. It’s very clean, professional, and welcoming.

Sharon Hart

Tried a couple therapists and really enjoyed it! I now always ask for Rachel! For a great experience, speak up as to what you like or don't like. Front office always nice and helpful.

Chelsie C

I am a former employee who worked there for about a month. I do not recommend working there unless you want people beating around the bush about things and trying to shave time off the hours you have worked, which is illegal. This location is owned by amateur business owners who obviously should not own a business. I have not worked there in almost a year and I had to call 5 different numbers to get my W2s that should have been mailed to my home. I am not the only employee who had to drive down there to get their W2s. I should have called the IRS.

Martha Grimes

They don't know how to give directions. Incompetent staff.

Jess Calhoun

Worked here for over a year and my co-workers were pretty much family to me. Got promoted and then Shana Oh became very aggressive in saying I don't know how to do my job. She talks down to every employee and makes you feel as if you are way lower then her. Asked to talked to owner as I wanted to come back after I quit, but instead, they had Shana call me when she was the reason I quit in the first place so I ignored all calls after that. I will always think of the staff as my family because I grew a bond with each person there. I loved our clients and especially the therapists who work there. They also started hiring any front desk associate that would apply and so we had a very crappy front desk team at the end of my employment and now I have heard their new clinic manager is awful as well. I was the assistant sales manager for some time and they wanted me to run the entire clinic when Shana was going back to El Paso but with no pay raise. When I said I wouldn't do it, that is when Shana started bagging me on how I do my job. Overall, it is an amazing place to get expierence and have a loving work team. But management, especially Shana Oh, do NOT know how to treat their employees and wonder why the turn over rate is so high.

Joe Allison

I had a great massage today. Massure Marco did fabulous job. I travel alot, and my time spent at Massage Envy is a must to relieve the stress that I accumulate. Thank you. Joe A

Jonelle Mescal

Amazing service

TK O'Geary

David is the best!

Samantha Sainz

The therapists are great here but the front stuff sucks. It’s always some type of scam with them. Do not join the membership whatever you do. When you ask for help on your they always “can’t help” or “it’s beyond there control” “I didn’t take the transaction”. I canceled my membership believing I was done with them but guess what next month they charged my account again. I called and they refused to refund it stating they had ten days to process it and whatever payment they had in the meantime was not there fault. Even though the lady on the phone told me the account cancelation had been process the day before I got charged.

K G

Front desk and massage therapist were very nice. Massage was satisfying, no different than one at home. However, you can hear "orangetheory" banging around the whole time.

Steven Jorgensen

Kaley is awesome!

Sreecharan S

Be cautious during membership cancellation. Even after cancellation they still charge your card. And when ask for refund, they will say they won't refund the money but we can redeem only the services for that money. Never recommend this place to others.

Justin m

Had a 2:00 pm appointment. Got me on the table 2:05, sat there for 10 min, she finally came back in at 2:15 then finished at 3:00. Glad a paid for an hour massage just to get a 45 minute massage.

Jack Joshson

Don't go here

Deya C

The staff have been very helpful when I move from the Wyoming location to here, and when I use my credits to set an appointment for my uncle from Cuba. Who not only was having his first massage , but also doesn't speak English, has diabetes, and is missing a leg. From the receptionist to the therapist , all were very nice and understanding. Really, a bad review for not giving the right directions? Petty.

Rose Vargas

Awful company, horrible management. Its all a sales pitch for a useless membership. I would take your money elsewhere, local massage business, not a franchise that only cares about membership sales not the customers massage experience or independent contractor you'll get better service and not pressured into a membership!! Horrible horrible company

Tanika

Staff is great love them!!

Sargent's Art Academy

The therapists at this location are very good. My favorite is Jamie, she is a healer, she does light medium and deep tissue. Jackie and Emily are also very good. She front staff are great too. They try very hard to keep things running smoothly!!

Nicole Martinez

Great place. Highly reccomend