Reviews of Massage Envy - Montgomery (Massage Therapist)

Daana B

The female owner is not a nice person. She may not seem it upon first glance but with time...

Immortal Adornments

Amazing masseuses (Lucas is my go to!) The staff on in the afternoon is very friendly and helpful. I have been using this location for years and it’s not even the closest to me!

Donald Sutton

The spa is always bright and spotless----home of the most highly recommended massage therapist in the area, Franks Ruiz----a referral from my chinese medicine practioner who also uses him----quite a recommendation!

Tiffany Seeber

Just got back from an amazing facial with Taylor. She was so professional and sweet! She took her time and it was so relaxing and my face feels so good! Also, Frank at the front desk was so nice. :-)

jeremioah khalil

manager is a blatant racist with no regard for her customers. DO NOT COME HERE. Someone should call corporate to get her fired.

Amberly Spataro

I had my first microderm with Taylor and it was AMAZING start to finish. She made me feel very comfortable and answered all my questions. And now I come back for monthly microderms. I HIGHLY recommend seeing her for any of your skin care needs.

Marisha Nicole

Someone working there, who claimed to be the owner, was shockingly unhinged. I went in to cancel my membership, as it was explained to me when I signed up. She told me I was twisting words and shouted at me to get out of the store because I was, "pissing her off". It's shocking when a business owner behaves so unprofessionally, but more so when an adult throw a tantrum. With all the quality, small business, massage services out there, I DO NOT recommend this location.

Jennifer Marsh

I always had good massages here, Frank is awesome! Then, recently my credit card was expiring and I updated it after my last massage. I remember because the person behind the desk said she had to update it in two places. Then just this weekend, someone called me from there asking to update it again, almost as if she thought I would not pay. I explained that I had already updated it and I was driving so I couldn't do so right then. She got weird with me and I told her it was inconvenient that I would have to do it again. She said "Well it's inconvenient that I have to call you!" She then inappropriately blamed her staff. I was shocked and explained that I was the customer. I contaced corporate and let them know about my experience and that I wished to cancel. She then called me while I was working today and seemed unhinged! Sounds like others had a similar experience with who I presume was the owner. A shame since the folks who work there are lovely, but I do not want to give her any more of my money!

K Lynch

Fabulous place. Friendly staff.

Lalit Bhalla

Please do not use the Montgomery location. Their massage therapist are okay but manager Christine is horrible at customer service. They have been charging me for a cancelled membership for 3 months now, even after reporting the error, they are not ready to agree to their fault and coming up with false reasons because of poor documentation on their end. Save your money and spend it at another location. In case you cancel better take a picture of you handing over the forms or take a written note of it as they would do anything for continuing to charge you monthly membership. I would give 0 stars for customer service if I could.

Gun Lover

I have been a member here for over 1 year & I always receive a great massage! I have tried a few different therapists there and have not been disappointed. The front desk staff is great. Christine and Joanna always make me feel welcome. Christine is always willing to go over any questions or concerns I have regarding billing, services, and scheduling my appointments. I would highly recommend this Massage Envy Location to my friends and family.

Peter Dalby Middleton

Frank Jess Beth & the rest of the crew are great! See them at their satellite location at Princeton Fitness & Welness as well.

CC Cartier

Awesome! I just had my first facial with Taylor. She was highly skilled and professional. I feel and look like I saw "Dr. Pretty" without the needles and high prices. Taylor made sure I was comfortable and customized the facial to my specific needs and concerns. Thanks also to Alice, who helped me resolve some membership and billing issues. Wonderful experience!