Reviews of Elements Massage - Manasquan (Massage Therapist)

Leslie Price

Love the flexibility and availability of scheduling a session even last minute and love how each therapist is so unique.

Kevin Leddy

The guy was late and on lunch break because they over booked. Then I got a massage from a guy who had finger nails that was digging into my skin. Never again will I go.

Brittany Maynard

I've gone to a couple different spas/massage parlors but Elements in Manasquan is my favorite. The quality is great and the price is reasonable. I would recommend this place to anyone who asked and have purchased gift cards for friends and family.

Marie Luthringer

I could tell Amy (sp?) was experienced, and she was very personable. She also used a couple of things in a beautiful subtle way that helped relax my body, such has hot towels and hot rocks.

D. Fisher

I had a membership for one year. I cancelled a massage (the morning of) last year because I woke up with a sore throat. I continued to have monthly massages without fail. I scheduled a massage for this past Tuesday morning. That morning I woke up with a rash all over my body. I called to cancel the massage as soon as they opened on Tuesday. Despite the rash, I was told that I had to pay a cancellation fee of $45.00. My rash was diagnosed as poison oak by my dermatologist later that day. It's hard to believe that this business establishment would charge me for cancelling an appointment that would have protected their staff and other clients from exposure to poison oak. Needless to say, I cancelled my membership. The place needs to give their valued customers the benefit of the doubt. They don't. BEWARE! If you have a true medical issue which precludes you from having a massage and you cancel last minute, they don't care whether you are a member - you will be charged $45.00.

Christine Gaven

immaculate conditions, friendly staff, leave there feeling relaxed and refreshed

ashley Moore

I have been a client for well over a year, and I will continue to be one. Their staff is always friendly and accommodating. I've met the owner on several occasions and is always pleasant. The location is easy to get to and the place itself is well kept and clean. I have brought friends and would recommend people go here.

erika braun

Rude Staff

Suzanne Paquette

It was not a massage. My husband was with me, his "Therapist" sat in a chair the entire time and rubbed his body like you would if you were applying lotion. We will not return

Brian Carton

Been coming here for 6 months now everyone is so great. They are always accommodating for squeezing me in at the last minute when I really need it.

Callie Gates

I had a wonderful massage and already booked for next month. My massage therapist Tee was fabulous and really catered to the needs of my body. She was very professional and made me super relaxed, I left feeling so great!!!

Crystal Olson

Got a couples massage -- I liked it! Pressure was a bit light but felt good, and wish my back was concentrated on a bit more than it was. Therapist very professional, quiet, and made me feel comfortable. Clean.

B C

Wonderful massage, clean space, comfortable and relaxing environment, friendly and talented masseuses!

Krystyn Gallant

Everyone was friendly and attentive to me from the receptionist to the masseur. The facility was clean, smelled relaxing, and I got the massage I asked for!

Lauren Mayer

I look forward to a massage from Darcy at Elements every time I go. I babysit 3 year old twin boys & a 22 month old boy (my Grandchildren) and needless to say there is a lot of picking up, carrying, playing, etc that wears we down! The facility is so clean & quiet too so you really feel relaxed when you enter & leave. The staff is very friendly and you don't get the pushy sales pitch like some other massage studios..

allyson braun

i have had 3 different therapists and every time they get better

E Dub

Great massage and courteous professional staff for booking and the therapist.

Kari Jereczek

Very relaxing environment and very friendly staff. They genuinely care about your well being! I came because I have had a constant headache for a month now, and they did all they focused on my neck and back to try giving me some relief. I have now seen Amanda and Christine and I will definitely be returning for more.

Cathy Leddy Codner

I had strained my back somehow and was in Severe pain. Lizzie was gentle but firm and worked through trigger points with expertise. I felt so much better when I left and even better the next day!

Kimberly Wong

This is the only place I actually became a member to under two conditions: 1. Immaculate customer service especially with Ashley. Ashley is the perfect ideal candidate that represents a company with professionalism, phenomenal customer service, and creates a relationship with the customers. 2. The Masseuse are wonderful. They know exactly how to solve the problem or issues I have been dealing with my neck and back. I have a private Masseuse as well and I met Terry who is insanely fabulous! If it wasn't for her, I would of never signed up for this location knowing I live 2 hours away. This place is exceptional!

Amy Cowley

Went last night for an hour massage after teaching a week long of Dance intensive classes. I’ve had many massages before and have never experienced a massage like this. The manager is right I called yesterday asking to if they had availability and they had availabilty for 8pm. I am sure as a customer service based business it is their job to fill the time slots so they didn’t anything out of he ordinary to fill that slot (I called they made the appt). I started face down where the therapist QUICKLY massaged until my left shoulder where she spent a HALF HOUR trying to get out one knot. Full body weight grinding into my shoulder for a half hour straight digging in and the vigorously moving it back and fourth. She then put a cream on my shoulder but didn’t tell me what it was (biofreeze) which I know it was biofreeze as I use that at least twice a week on my lower back while teaching. Then she proceeded after the half hour to flip me over start massaging my legs then arms then as she got to my shoulder neck and head she said times up! She did not massage the upper front shoulders, chest face or head. I was stunned. I had no idea that it would have been like this or I would went else where to get a massage. Well I got home I noticed my left shoulder was swollen and I woke up this am and my shoulder is swollen and I can barely move!! My skin on my left shoulder hurts to the touch. This shouldn’t happen whatsoever. I go to get massages in order for my body to heal since I have such a physical job and this will absolutely take a while to heal. I am sure that A massage shouldn’t be crippling to the customer therapeutic massages have always left me feeling amazing and ready to take on many more hours of teaching. I have pictures showing the swelling/bruising on the shoulder and shoulder blade today.

Michael Anastasio

My wife and I had a couples massage yesterday. Both of our therapists were great. We have had a membership for some time now and we truly appreciate the efforts the staff makes in matching us with therapists that suit our preferences.

Catherine Laplante

Massage tables have pillowy type openings for large breasted women to be comfortable laying on our stomach!

Malka Follman

They booked my appointment in the wrong location so i missed the appointment and was charged anyway.

Kevin Mccahill

Very friendly, helpful and professional/knowledgeable staff. Suffering from several medical conditions, all were eased during session with Christina. I Highly recommended and place has continually improved since I have been coming here.

Tempestt Ortiz

Elements has absolutely changed my life! The girls who work there, including ALL the receptionists to ALL the massage therapists are beyond friendly, professional, and simply amazing. They all do their jobs to the fullest, while making me feel like a new woman EVERYTIME I LEAVE!!!! I love so many things about ELEMENTS, JUST TO NAME A SMALL, FEW AMENITIES... I LOVE the friendly receptionists who Appreciate my privacy while I chat like family, the book about every employee, heated beds, tranquil environment, I mean it's indescribable the massage itself exceeds EVERY expectation! Alissa, Christina, and especially Amanda are phenomenal!!! Amanda deserves an award for what she has done for me and my aching body, I will continue to accept her expert talent. She is simply fantabulous!!

Katherine M.

I enjoyed my first massage there (couple massage) and liked it so much that I actually bought into the wellness program. However, when I tried other people my experience was less than expected and I never was able to book a massage with the person I really liked in the beginning. I gave probably 4 other masseuses a chance but they simply did not meet my expectations. Overall the facilities are clean, staff is friendly and the wellness program is worth if you are really into getting massages.

Colleen Rita

I have had several massages here and love every therapist I have seen. The atmosphere is serene and relaxing. The front desk staff is friendly and helpful.

John Fleming

I highly recommend this establishment. My therapist Kathi has been a big reason why I'm feeling better and doing the things I love doing. She has a great deal of experience and knowledge to help make your appointment as productive as possible. The girls up front are pleasant and always ready to help when you need to change your appointment.

Courtney Alesso

Always clean always friendly always a great massage. Been a member for over a year!

krystina pinkava

Fantastic therapists and great hours of operation. It is very relaxing and calming when you walk in the door. The receptionists are always courteous and professional.

John DeSio

Excellent experiences at Elements. Very clean, therapists very professional and always on time. I would highly recommend Elements to anyone who is looking for a great massage or looking to give the prefect gift to someone else.

Renée Oleniacz

I would highly recommend this place! I found them via Goggle search and they offered a great discount for my fir visit. The massage was great and I left feeling like a new person. I was placed with Kelly, who got out all my knots and made sure I was comfortable with the pressure applied. The entire staff was extremely polite and helpful. I will definitely be back!

Brad Wolfe

Beautiful and very clean spa. Totally friendly and professional staff

Jen Rosario

y therapist was excellent. She was understanding of the. Pain I was encountering and did everything

Anna Krasnik

I would insist on zero stars....I have been a member of Elements for years on and off and I never had an issue like this before. It all started in June 2018 when I had to relocate for work. Originally, I have filled out a suspension form to put my membership on hold due to expected work travel but soon after that had filled out a cancelation form because I was advised that I will be relocating. I gave my 30 days notice, paid for July and used the session knowing I will not be in the area much longer. In March of 2019, I realized that I was charged 4 months in a row - December 2018, January 2019, February 2019 and March 2019. I have called to inquire why I was being charged if I had canceled the membership and I was told I only put the membership on hold. I have tried to explain to the agent on shift that day that I filled out 2 forms and there is an obvious mistake. I requested for the money to be refunded because I do not live in the area and would not be able to use the service and was refused. Now that I will be visiting family in the area so I wanted to use the service I was forced to buy due to an employee error in processing paperwork. I have called to make an appointment in May 2019 and I was told that I had no sessions left because my membership was canceled and the sessions expired. So I was essentially extorted into buying something and then I was refused service. This is the worst business practices I have ever experienced. In the age where hospitality and customer service sets you apart from your competition...I am surprised they still have customers. I am a client relations manager and I was floored to learn how this business operates.

Anthony Attanasio

Cheri is a fantastic masseuse.

Sherene Boyington

Everyone is friendly and welcoming! My therapist, Ruth is the best!

Tammy Mezhibovsky

Great service, wonderful people! Kathi, thank you for saving my life!

Bethany Pazuhanich

The staff was super friendly, the ambiance was beyond relaxing, and my masseuse, Darcy, was stellar. Far exceeded my expectations!

Keri Pagnoni

The best massage I have ever had! It was awesome! Unlike any massage I have ever had, come see for yourself!

Daniel Gallant

Amy was fantastic. Very relaxing with a nice mix of styles. I will definitely be making my next appointment with her for 90 minutes. I will be recommending her as well to friends.

Shayna Campbell

Love coming here. Amy Beth is a miracle worker!

Inger Knapp

I received the years worth of monthly massages as a birthday gift and it has been great! One of my top birthday gifts. I have been able to have the same person each month with little to no problems with scheduling conflicts. Everyone is friendly and welcoming and the place is very clean and relaxing. You can also have another person listed on your package in case you are not able to make it one month. I would highly recommend Elements!

Jameson Giardino

So I was a valid customer for about a year. I went atleast once a week for the longest time. Gave them good business and tipped very well. I couldn’t cancel my membership over the phone and I work 7 days a week. Over the course of 6 months I was still getting charged for my membership. I finally was able to take off work to cancel my membership (in person) and I was told by the “boss” that I had to pay one more month in order to cancel ! Meanwhile, I paid 6 months worth of a membership and never was able to use any of it due to working 7 days a week. I would highly not recommend going here.

Lauren Kehoe

I have been coming here since shortly after they opened and still love it. The environment is peaceful and very conducive to relaxation. The staff is very friendly and they do whatever they need to help you. I have a very difficult time relaxing, so if I am able to here, anyone can! I also have a lot of muscle tension due to stress and heavy weightlifting, so they help a lot with that. Great membership program as well. My favorite therapist is Jaimie. Try it out, you will not regret it.

Jennifer Shroba

I have never gone wrong getting my massages here. The owners go above and beyond to match you up with the perfect "therapist" from your feedback. This is not a cookie cutter massage studio, where you have to get the exact massage, or the same massage, everytime. They cater to your specific needs. This is my GO TO. I mean it when I say I would not go anywhere else, and I have been going over 2 years now. This is not your typical franchise. I feel like their only customer everytime I walk in the door. And they couldn't be nicer at the front desk. A+ Rating

nancy Grube

When asked if I preferred a male or female I said female. I got there and had a male. Massage was not good and he was coughing and breathing issues because of it. I spoke to Megan today and explained exactly this. Megan told me my paper said no preference that the employee wrote over the phone and if I wanted to come back at another introductory rate I could. Really? I told her I said female but I guess she doesn't believe that her place made a mistake and not me otherwise I couldn't imagine she would want me to pay again. I am sure they run across all kinds of issues with people in this buisness but I don't believe this one was handled correctly.

Nicole B

Highly recommend Dom or Amanda. They both do such a great job and give full effort the entire 90 minutes. I have tried many massage facilities and this is the best yet.

Mark Carty

Very friendly. Clean. And excellent massages.

Mike Bartlett

Very professional staff, and a clean facility. Would highly recommend to anyone interested in having a REAL Massage. Elements blows away the competition. Will never go anywhere else.

Christopher Flynn

Update: the Owner just called me petty for expecting good customer service. Glad to see he’s not afraid to trash his own business in order to make a point to me. The level of unprofessionalism towards a 3 year member is astounding. I’ve been a member here for the last three years and have only ever had a few problems, nothing that couldn’t be solved by good customer service. That is until today Friday 6/7 I had a 3 o’clock appointment. I arrived at 2:53, the lobby was completely empty when there’s normally a receptionist, which I thought was odd. So I wait. I keep waiting until it’s now 3:03 and the receptionist walks out to answer the phone. She sees me and says “ oh are you so and so” and I say “yes that’s me”. So I keep waiting. At 3:23 the receptionist is now on the phone and I can hear her say “what should I do”. Then she begins to inform me that my masseuse is running behind due to car trouble and that I should probably leave because she’s booked up the rest of the evening but that I will most likely received a free massage for the inconvenience. (Which has happened in the past with no issue) and that the owner would contact me that evening to discuss it. I accept this and unhappily leave wasting over an hour of my day to not receive a massage. Now I wait all day for a phone call that never comes, I wait till Sunday thinking maybe they were busy, giving them the benefit of the doubt and I call saying I hadn’t received the call I was expecting, they said “someone will be in touch soon”. Okay fine. I wait. Then Wednesday rolls around and still no call. I call again. “Oh someone will be in touch.” I wait. I finally get a call Sunday 6/16 (Father’s day) at 7:30 PM. It’s the receptionist not the owner whom I was expecting to explain my frustrations to. She begins to offer me a free 30 min upgrade, and I say “that’s not what I was told and not the same level of service I’d experienced in the past and would like to talk to the owner because I think it’s very unprofessional.” She’s says “okay I’ll let him know.” I finally get a call from the owner “Alex” and I don’t answer because it’s an unknown number from a New York area code. He proceeds to leave a 1:31 message saying how if I’m not happy I should switch masseuses and that I’ve received free stuff in the past and that I should just deal with it because “shit happens”. Also he said because I thought the 30 mins upgrade wasn’t good enough he took that away and said I should just get my regular massage and not tip the masseuse because that would be fair, because “if he gave any more free stuff out he would have to let her go.” Obviously this wasn’t the phone call I was expecting, so I call him back and he proceeds to tell me how I’m bothering him on Father’s Day (now remember I tried to hash this out 9 days earlier and I was the one who was first bothered on Father’s Day) and he told me to stop being a “prick” and just except this because that was it. I was taken aback by this level of disrespect to someone who for 3 years had a monthly membership. I couldn’t believe this is how someone who owns and operates something that’s supposed to be a service industry and relaxation just completely threw out a recurring member. I told him I was discontinuing my membership and he then told me I had to give 30 days notice and would be charged for the next month. Terrible business owner, it’s a shame because the girls here are always very professional and give excellent massages, but if you’re looking for a place that respects their clients this is not it.