Reviews of Massage Envy - Sunset Hills (Massage Therapist)

Stacia Treon

OMG, great massages

Julie Webb

Clean and quiet.

Michelle Reed

Great people,left feeling brand new . I will definitely come back ..

Tully Busch

Great staff!!! Amazing massages!! Go see Tully

Tina M

Lots of very talented people here

Kristian Gunn

Nice and relaxing

Barbie D.

This was my first visit. My massage room was quite cold. I told them, but nothing changed. On the paperwork that I filled out, I clearly wrote that I had asthma and did not tolerate perfumes or odors. My massage room had some kind of scent in it and my nose quickly became totally plugged up and I had to breathe through my mouth. I told them, but nothing changed. I also said which body part I wanted focused on for my massage. Again, I was ignored and they massaged what they wanted. I will not be back and will not recommend to anyone. This is a cookie cutter place. They could care less about the individual paying customer.

Michael Meppiel

Great hands

Cassandra Ayala

Not even worth the price or time. They also need to take it down a notch with there oil infuser.

paul james

I had a 5-star review first time here, with negative response with the front desk. My second massage with a different person, was less than a professional experience. It was like someone making up the massage as they went along, it seem like the person wasn't sure what they were trying to do other than pushing pressure spots. I will give it one more time paying full price for another person, and if it doesn't go well I'll go back to the first or move on. Lol the feedback I got from Massage Envy absolutely didn't address anything other than saying thank you

Shell Oakley

I've been getting facials and massages for years. Been many places with many different people. This is by far the worst place I have ever gone. At one point I had someone put my back out because of how poorly they did the massage. I then switched to facials. Tried every person they have on staff. The majority of them are right out of cosmetology school and honestly don't know what they are doing. I've now canceled my membership. There is no way I'd ever recommend this Massage Envy to anyone. Instead, go to the Massage Envy off Telegraph Road or to the Ginger Bay Salon in Kirkwood.

Jeremy Beecher

The therapist are always great! But the management is awful. DO NOT GO HERE! Massage Luxe is right down the road! They have better prices and friendly faces. Have a wonderful day

James Mouyassar

I paid for my sons, my girlfriend and myself to be massaged at the Oakville location, after going there for about a year myself, I thought I'd share the love with my family. That's when things went south. My girlfriend was fired on, told to remove her panties so that the therapist could do a deeper massage, my son's complained about the therapist not addressing their issues. In March I called to complain and after more than 1 month, got a phone call from the owner only after I told the receptionist that I was cancelling my contract with them. I told him about the situation and never even got an apology or that he would look into it. After receiving my most recent, l June credit card statement, I saw that I was still being charged over $100 per month yet for both myself and my son. I phoned and was told that they would send out a cancellation request and that my account would be cancelled 10 days after their receiving and reviewing my request form. I was also told that I would lose all of the massages that I had unknowingly paid for to date. I have asked for the phone number of their legal department and plan on starting an informational social media campaign against this company.

Sarah Guest

Love my massage therapist, but the desk staff could use some customer service skills. They are so stuffy, bored, and seem put out when you walk in

Ashley B

I’ve always had a great experience here. The front desk is always nice and my masseuse, Daniel, is amazing. Please ask for him if you want a great massage, he knows what he’s doing and I’ve gotten several of my friends hooked on going to him.

Jennifer Johnson

Unless you like vape in your face, stay away.

Lisa Baue

I expected a higher level if customer service

Anne Janson

Very professional, Christine talked to me during the therapy to make sure I wasn't in any pain (that is the reason that I had come to Massage Envy), adjusted her techniques to ensure I was getting the most out of my therapy. I signed up for the monthly massage for 6 months and will re-evaluate after that. I was very happy with my treatment.

Rob Smith

I recently had a great massage with ashley. I just booked a follow up with her. Attention to detail, thorough, managed the time will to hit all the areas. Therapists like ashley are what make Massage Envy my first choice.

jamesley hayes

I used to go to this place and would recommend it, until I went this week and was covered in bed bug bites 24 hours later. I contacted the manager and have yet to hear back about receiving a refund.

Jamie S

I go here often because of my membership. I have been massaged by Selena and Tonya and both were satisfactory. I have had many issues with tension in my shoulders, especially my right arm due to sitting at a desk and bad posture I think. Going to the chiropractor didn't do much, my primary care doctor is a joke and wouldn't do anything to help me, so I have found this to be a welcome respite from the constant pain. I also have been to the Olivette location and have been really worked on by Yzumi, who despite her small stature gives a good deep massage.

lyndsey crummy

My mother and I are visiting for vacation. Just had a massage by Tiffany, and she is AMAZING!! Thank you so much! My body feels so much better!

Roberta Berg

Excellent service

vickie k

These ladies are phenomenal at their job Sony the esthetician and Stephanie the massage therapist!

Charlene Kaminski

Wonderful

Mike K

Way too expensive way too much attitude from the front staff, they are all about the hussle. Saw someone being trained in the front waiting room and the manager was very clear to push the extra services so it's all about the money here don't waste your time

Ashley Nordman

I've gone to massage envy for years and absolutely love having my membership. I recently moved from out of state and started coming to this location, and I'm extremely happy! Not sure why a few reviews mention bad customer service.. I always feel that the customer service is great here. And my therapist, Aaron, is the best. I am an athlete and tend to "break myself" in the gym quite often haha.. but he always fixes me up when I come in, and I always leave feeling like a million bucks. Thanks, M.E.!!! :)

K Kipper

Best therapist!

Amy Bailey

Great place! Awesome therapists!

Chips Davis

Had a great massage. My masseuse's name was Carolyn. I would recommend her.

Kathryn Abels

Great massage!

Kris Caldwell

I always get a great massage here. Scheduling is easy and the staff is nice.

Drea Knotts

Wonderful experience!