Reviews of Massage Envy - Maplewood/Brentwood (Massage Therapist)

delphine priestly

Let Go

Vesheta rennie

Great

Bridget shade

Rude

Annie Ross

No better therapist than Stu! He has a life long customer! Thanks!

Nicole Jackson

The staff is professional, courteous, knowledgeable and most importantly, personable. I like when I walk in and the front desk staff KNOW me! Highly Recommended for facials and massages!

Tracy Lackey

Beth is the best

Michele Murphy

Oh I need to make sn appointment. The therapist that helped me was magical

Sandie Hea

This is not a place to come if you want a quality massage . You come here because it's cheap and what you get is someone who just rubs you all over and has absolutely no concept of what a massage is truly about . I don't know why I signed up for a membership; I keep trying new people and no one knows how to give a massage. They ask you if there's anything specific you would like to have worked on and then they don't. I even had 1 guy continue to work out a muscle kink when I told him its been there for years and no 1 has ever gotten rid of it so you can stop trying...but he did not until I asked second time because it was really annoying me that he wouldn't give up. The last guy kept fluttering the sheets which was chilling me and felt like they were gonna fly off the table any moment and I would be exposed. I have been to the Webster store and Maplewood store to 4 different massage therapist and I have to say I'm totally totally disappointed. This thing really is you get what you pay 4 in these people are directly out of school and I seriously doubt they attended a reputable massage therapy school. It's a factory there and the therapists are not in it for you.

sharon stecher

Very good massages

cedric bailey

Quick, efficient front desk staff that are warm and welcoming. This location has excellent facilities with a streamlined setup. Beth, my massage therapist, did a wonderful job helping me with a few nagging sore spots and old sports injuries. Would recommend, especially for the $50 trial rate for a one hour massage!

Paul Grady

Do not care so much for the hand massage but that massage chair I'm literally looking it up on Amazon

Evren Daniel Poe

I was in a bad car accident and hurt my neck, came here regularly for a couple months and the master masseuse helped my neck feel much better. Also cookies, hot tea, and free wifi.

Danyalle Adams

Kimberly is very professional and does a great job each and every time. She does what I need and what she feels I can benefit from. I have been using this location for 6 years

Simeon Rodriguez

I called to set a appt for a massage due to the ad I saw online "$39.00" 1 hour introductory massage and when I called the lady answered and was rude to me and tried to say it was for anthor office when in fact the picture was to there office. Don't go there because they were rude. The whole purpose to get a massage was to be relaxed and she was far from helpful

Aimee Francis

I finally signed up for the monthly program to force myself to take better care of my chronic pain. I’m so glad I did. I’ve been seeing Dawn for therapy and I literally wouldn’t be able to function if it wasn’t for getting relief she provides. There are days I feel so horrible I cry. It’s no way to live. Thank you Dawn, and ME for the discounts and rejuvenating my life when I come in. I have days I can’t leave the house due to pain. There are days I can’t think about anything but how bad I feel and important duties don’t get addressed and things fall behind and I lose control of managing life. There are few people who understand this and just call me lazy. Depression sets in because I know I need to get up but I can’t because the pain is exhausting. If this sounds like you..::: go see Dawn.

Paul King

Had hands and feet done. Good job

Sherry Parker

(Translated by Google) Law (Original) Lov

Barbara Hamilton

Friendly and great service I especially enjoyed the calm and relaxing environment. Ask for Crystal she knows just where the massage is needed most.

Robert D Jones

Great

Chris Gagné

Would never ever go there again. Terrible experience.

Rolinda McKnight

This is a horrible!!!! I cannot believe that they refused to see me because I was pregnant. I have been a massage Envy client for over two years.

Beth Oris

Clean spa

Ashley Bast

I don’t think they change the sheets after each massage and I feel like that’s unsanitary... other than that, Danielle is awesome.

Theresa Moses

Ok

Tammi Adams

Great

Martin None

Katherine gave me by far the WORST massage of my life. I mean completely god awful! I cannot believe they allow such an incompetent person to work there. It was so horrible that it caused me to cancel my membership with this company. I am sorry but this is disgraceful.

Freddie Spellman

great

Sharon Fleming

Great massage

William Anthony

Never went in but they pop

Katie lampkin

Kimberly is amazing. Always a wonderful experience.

Christina Murphy

Love Atia and Beth!

Shelia Thompson

This location is clean, beautiful, peaceful, comfortable, and safe. The staff is warm and knowledgeable. I became a member after my first massage. They are fabulous!

Kim Will

It was nice

Shannon Bordeaux

Great massage especially the deep tissue massage. Prices are avarage, they do try to sale you on coming back, but overall great experience.

Danielle Davis

Never been here

Robert Jones

Great

Robert Karleskint

Courtney will change your life.

Lamon Pickens

The prices was to expensive

Nicole Orr

The front desk is always so welcoming and helpful. Without me asking, they took the initiative to call and tell me about an opening and got me in. My therapist is always awesome too!

tinajero Tinajero

Respect plase

Adam Kruse

The massages...they are good. But the prices they are way to high. And I dont know what's happening from their leadership but you walk in the front door of this place and it's like an attack of them trying to upsell you the membership. And I noticed the people who already had the membership...they were trying to upsell them other stuff too. I'll take a massage, hold the extreme sales pitch.

Rachel Freeman

Membership is awesome - lots of high quality massage therapists here. Membership comes with a contract and they explain how it works to you, or you can read what you sign. If you don't plan on using massages regularly though, then you should not sign up. I use them regularly for chronic pain and it's a blessing.

Clarice Stepney

I've gone here several times over the years and left satisfied every time. Today was the best, my needs were met and I will be returning again!

Gloria Vaughn

Just checking out what they had to offer

Lolita Randle

Visited Walmart

Isabella Mull

Some day I will go there

Raymond Johnson

Hmm

Yolanda Tucker

GIVE ME SOOO MUCH RELAXATION I LOVE THIS PLACE

Becca Francis

We've been going here for 6 years now and (other than price increases) we've always been happy with the staff (front desk and therapists). Ask for Verniece, you won't be sorry.

Kate Danna

Very skilled massage therapists and a warm, competent staff capable of matching you to a therapist who fits your needs. Just explain what you want/prefer, and they'll find the right fit. I go weekly and have been very impressed with both my regular therapist's skills and the 4 others I have seen at various times. When you visit, a record is kept of your preferences (table warmth, preferred support pillows, room temp, etc.) and your problem areas, if you're working on a particular issue. Things will be set up for you before you arrive. For women, it's especially helpful that they have breast pillows and other accommodations to ensure you can relax fully - just tell your therapist about anything that feels off and he or she will make it right. Overall, it's an impressive place - soothing, meticulously clean, private and respectful. Prices are high but fairly typical for massages in the region, and though membership gives you reduced rates you cannot bulk buy at a discount - the only reason I give 4 instead of 5 stars. It would be great to have a few promotional opportunities a year to buy packages of massages at a lower rate (currently there's only 1x per year - around January - when incentives are offered). Please note: This review applies only to the Maplewood location. I have been to other Massage Envys in the St. Louis region and been far less impressed.

D

Massage Envy is a great deal and a great business anyway, but this location is second to none. I can almost always get in relatively last minute and know I'll still get a good massage, and if I'm willing to book in advance, they have tenured therapists with incredible experience who can help with even my worst deep tissue issues. Also... I'm SO STOKED for this location to become a spa!! Last time I went in, the treatment room I was in was converted for spa use already so I'm hoping any time now! The front desk staff is FANTASTIC. Once you've been going regularly for a bit, it's pretty much like Cheers, but with a great cross section of St. Louis instead of... well let's face it, a bunch of aging white guys. The front desk staff are always helpful, incredibly polite, and most are very well versed in the modalities and styles of each of the therapists, so anything you're looking for, they can make an intelligent recommendation and I'm almost never disappointed! There were one or two big personalities at the front desk a couple years back and they've since moved on... every person behind that counter these days is sweet as punch and superbly professional. I have no idea what they're hiring secret is, but they're doing something seriously right, front to back. I love Massage Envy in general, but this place has spoiled me badly enough that - even though I've since moved - I at least once a month drive the hour into the city, passing probably 5 competitors and 4 other M.E. locations to get there. Don't care. They're the best. That's that.

Cece

Nice and relaxing

Delingy Stokes

Poor service

nathaniel spruiel

Relaxing

Vanissa Powell

Had a couples massage and it was great! The staff was very nice and the massage was very good! Much needed!

Timothy Watson

She loved it so much I stay going in my pocket pair for a massage It was just supposed to be a Mother's Day Present know'st I have to sing her regularly wonderful wonderful place

Danielle Favreau

Massage all depends on the therapist you get and how well they match your style preference. It can take months to find the right one for you but don't let the sour reviews spoil you. Everyone has to start somewhere and Massage Envy allows a lot of graduates to get real world experience. Sometimes that means that they don't give the same massage a seasoned pro will give. But sometimes it also means they will know techniques and tricks others may not. Take the time to learn what you like in a therapist. What kind of massage you want. Then ask them for that type of therapist and you'll likey find the right match or matches within a couple of sessions. At this particular location I see one therapist who has great technique and has been doing massage for over 10 years. They're not all recent graduates. If you're stuck on their experience go to a private practice instead. If you want to find the right person without committing to a certain person come here.

Shannon LaBarre

I never feel like the massages here are great, just ok. But I had to use the rest of the gift card I had. It feels like the fast food version of a massage.

Kaylynn Chacon

Very clean, lots of space and great therapists

Call me Contact

Was awesome

Frederick Eccher1

I checked this one out but didn't get any service. Seemed fine to me.

Sarah Rose

Self-care is very important and getting massages here is one of the best forms of self-care. The team here is great! They are amazing and treat you like family. I love getting massages here. The atmosphere here is amazing and so comfortable. There was a time that I didn't like the lighting in there causing headaches, and they adjusted it based on my review, I was blown away! So thankful!

Jean Bradley

I have spent a couple hundred dollars there, not including tips. I dragged myself in one Saturday morning. At 10 a.m. I was already tired from my errands. I stopped in to see if there had been any cancellations that day. The woman behind the desk had blond bangs cut completely straight across her forehead, halfway down. She smiled at me as if I was an imbecile and told me there had been no cancellations. There was no effort to take down my number had it been someone was a no-show for the day. There was no offer to make an appointment for me the following Monday or Tuesday to take care of what was wrong. I guess that she forgot I was there to spend my hard-earned money. Later in the day, I called back. Someone else answered and treated me as if I was brain damaged. Again, no offer to take down my number or make an appointment for later in the week. I have since started going to Heritage Salon further south. Their employees have been trained to remember that you are there to spend money and not to be insulting.

RycuZ37 Jones

Grt8 ppl #pawprintinc

Reka World

Beth always take time for knowing what my back issues were and taking care of it.

James Stinehour

Chris was awesome show and took his time explaining everything then at the end showed me some stretches to help with my shoulders n back

Katy Sjerven

Always a great massage at this location!

R. Heckemeyer

Calm

Terrell Phillips

A must go Sexy setting and Very Nice Staff!!!

Frederica Butler

Nice

michael evil

DO NOT SIGN UP WITH THEM!!! They will be nice on the 1st visit to get you to sign up for a year, then it will be all down hill from there. A lot of the front end employees at this location are not that bright & very condescending. TOTAL WASTE OF MONEY. NOT WORTH A YEAR OF THIS.

LaRenda Hutt

Idk

Loretta Schnurbusch

Great customer service! I was trying to get massages for out of town guests, then had to reschedule the time and the number. They were great. Looking forward to our Friday night appt.!

Javier Esquivel

About half of a massage experience. Not very welcoming to new guests. My wife and I did not enjoy the experience and would not recommend to friends.

Lee Jackson

Didn't visit here

Shelonda childs

Ok

Mary S

Loved it great environment price is reasonable and treatment was exceptional

Cut3ygurl

I am a member here great place. I always ask for Donna she listens and is very very friendly. She knows her stuff lol. The atmosphere when u are getting a massage is very calm. Low lighting and soothing music playing in background. This can put u to sleep when u r relaxed. The ladies at the desk are also very friendly. I am a lifetime member. It's only $60 for massage if u r a member. You will have to pay $90 if ur not. U can get a massage how many times a month u want. I always get once a month cuz the job I do doesn't strain ur body as much.

Kathleen Thomure

My husband and I both joined the membership plan and often requested and received Dana…who is excellent by the way! However, this membership is NOT a deal and NOT easy to cancel. My husband is a Dr and had difficulty making his monthly massages. His missed months were "banked" but came with a price! If he wanted to give one of his missed massages to other family members it took a month to schedule and then as additional $10.00 a pop. Also when he realized he was banking too many he tried to cancel but that also took a month as well as a written request to camel his membership. In the mean time if they didn't get the written request the months kept getting charged and massages stock piling up. Finally the membership was cancelled and we thought the Banked massages previously paid for were still his…however, they come with stipulations too…like this one must be used in one months time etc. in very small print in the cancellation notice received by email. Long story short we lost several massages previously ours …only if used on their time table...and paid for gone! They have too many rules and loop holes to feel you are getting what you paid for and not to feel you are jumping thru their hoops not to be ripped off. Too complicated to be a relaxing wonderful massage relationship! If you join and bank massages they should be yours no matter what! We do NOT recommend this membership!