Reviews of Massage Envy - East Springfield (Massage Therapist)

Pam Sherron

Happy with service

Erin Harrison

Great service, and my massage helped my back heal so much faster!

Taylor Bryant

Used the intro- massage for being a first timer. The waiting room wasn't as "relaxing" as other places I have used. Front desk ladies were pleasant.

mike barrera

Really professional place

Amber Asher

My visit was excellent as usual. The staff is friendly and my massage therapist does incredible work.

Melissa Papy

The staff worked with me to try and get me connected with the best massage therapist for my needs upon my first visit. Luckily, they were able to schedule me in with Donna, who was perfect to help me with sciatica issues. While she was out during my next few visits, I was placed with a couple therapists that weren't quite the right fit for me as I need extremely strong hands with deep pressure to relieve my pain. I was extremely happy when Donna returned from vacation & was able to work on my deep tissue issues. Thank you!

David H.

Best in town

Bonnie Morton

Awesome Massage!!!!

Shepard Alenko

It's ironic how their corporate office states that their locations are professional when I clearly experienced the opposite, apparently someone needs to brush up on their definition of 'professional'. If you are looking for kindness in this establishment you're probably more likely to find a unicorn. Tip of advice, don't rely on the owner of both the locations in Springfield because they are very unreliable.

Sarah Hoeckle

I had probably the best massage of my life from Jason. He focused on the areas of tension I had and I felt a huge improvement afterward. He really knows what he is doing and is very good at it! Unfortunately, I’m just passing through the area, otherwise I would definitely be going back!

Autumn Garner

Jason was awesome! Great experience with very polite staff.

Tina Kraussel

We were in from out of town and had such an amazing visit. The front desk ladies were extremely friendly and my massage therapist Stephanie was outstanding I would highly highly recommend this location! Kudos on a great job!

Stephane Arrieta

Excellent staff, my therapist was great and takes the time to give me useful tips for at home stretches.

Elly Stout

I booked my appointment on a monday when I was in Springfield because i am from out of town. I made it for wednesday knowing I wouldn't have time any other day. I recieved a confirmation email. They called me tuesday to confirm. I went in Wednesday and they did not have me anywhere on the schedule. She said they were booked the entire day. I showed her the confirmation email and she said she didn't even know how that was sent. Bottom line, do not go to this location. Worst service I've ever had at a Massage Envy. I tried to contact corporate over it and cant find a link to do it. Just don't go here. Update: I followed through and contacted the corporate office. They told me to contact the actual location. I did that and nothing was ever followed up with. Overall, no customer care. Just a terrible place to go.

Carrie Andrews

Great experience, will return soon.

Lisa Sorenson

Massage was good and professional. Everything was very clean. The room I was in was too small. The masseuse could barely get around the table. Therefore the atmosphere could have been better. But the lighting and music was nice. Prices are very reasonable.

Sarah Meadors

Was literally walking out the door to go to my massage when they called to cancel because the therapist was sick. I got a sitter. After having an extremely stressful week at work, Im a member and have 5 credits that I haven’t used so you can imagine how long it’s been since I’ve been able to make time for myself. I’m just really let down by this place.

Luke Smith

Staff is professional and very good at there jobs

John Garcia

This is the worstest place I ever been... I have been going to Massage Envy all over the states because my job requires me to travel but on this one I walked in at 6:05 and they say oh we are already closed when the sign next to them says open from 9 to 8 p.m. so this guy's need to get to work or not to be there at all and hire somebody that it's willing to do their job and keep people coming back and keep the business going on... i didn't say a word when they told me they were already closed but I drove to the next parking lot and gave them a call and I did ask the girl I think her name was Brittany, I asked her at what time you close today? and she say we close at 8... so I think they need to get to work or let somebody that will help the business to keep prople coming back

Tye Watkins Irvin

Always professional and fun loving staff.

JSARE89

Awesome. The ladies up front are so friendly and always very helpful! I was only at this location for a few months but saw improvements in my migraines and had tension in my hips relieved that was causing pain in lower joints. Chandler is a massage wizard for sure. I would absolutely recommend this Massage Envy location; I'll be sad to have to change locations when I move.

Jason Nill

Such an amazing place to relax, unwind, and loose that stress!

Sawimonu J

I have been a member at Massage Envy for over 7 years. I have only had one or two less than wonderful massages. The front staff is always kind and accommodating. They know the masseuses and can direct you to one that can target the type of massage you need. The masseuses are skilled at their profession. The best part is you can usually get in the same day or the next if you are really needing a massage.

Ward McMillen

Great people to work with - well qualified therapist - never a bad experience.

Joshua Joel

Amazing place. Great staff and relaxing environment. Highly reccomend!!!

krysta

Chandler = thank you for helping me with your strong little hands my pecs/arms needed it. Over all this facility is clean air, relaxing, ppl at the front desk are professional and polite, restroom is super clean. Can't wait for my next massage