Reviews of Massage Envy - Des Peres (Massage Therapist)

Mary Cossey

Fantastic place to come when you need to relax! The front desk staff is friendly, welcoming, and offers water and a warm shoulder pillow before the appointment starts. They review what to expect before, during, and after the massage and answer any questions you may have. I have had several massages from this location and all have been amazing! Each therapist I've had, has used their expertise to work out all the stress in my body and I leave feeling refreshed. I highly recommend this location. You will have a great experience! Not only is this a great place to relax, it's also an amazing place to work. We work as a team to go above and beyond for every customer. The hours are flexible for a full time or part time schedule. You earn paid time off and get discounts on massages! I absolutely love my job and enjoy coming to a stress free work environment every day!

K Toenjes

I’ve been a member for longer than I can remember & was 15 minutes late for an appt. due to illness. I’m handicapped & sometimes this happens (never here). I had my massage taken away but fully charged anyway ($60). Their excuse was they can’t pay the therapist for that hour. I know for a fact they only make $15 a massage. I have a lot of these saved up. For me it’s not relaxation it’s part of my ongoing therapy for MS, etc. This after I was told last week that I could put my payments on hold for 6 months until I got a little caught up with the massages I’ve already paid for. I was slightly arm twisted to make this appt. In the first place for that reason. Most of the therapists are good but the company policies blow. I would have given this 1 star except the therapist I usually see is pretty good. I don’t recommend getting a membership here. It’s expensive & rates go up on contracts you’ve already signed up for. I started around $45 in the club. It’s jumped to $60. More if you don’t have a membership. I think it’s awfully pricey for what you get. You cannot get out of your membership unless you cancel & can use up all your massages remaining within 30 days. In my case there’s so many it’s not an option. Also, you can transfer a massage (that you’ve already paid for) for an EXTRA $10 to someone else. All they do is type a name into the computer. And you can only transfer 1 a month.

Cliff Luke

I am an ME member and sometimes go to different locations in the St. Louis area. This is by far the worst ME location. From the front desk that never welcomes with any professionalism to the massage therapists and management, it falls short on so many levels. The last 60 minute massage I received there was so bad as if the therapist never went through any training. When I left a negative review, the manger/owner called me a few days later to say that different therapists have different styles and that it was basically my fault that I should realize there were different types of therapists. I would suggest that this location have true therapist descriptions not just pressure ratings that go from light to deep for every therapist. I would check out another location before trying this one.

Lisa Thies

My body feels fantastic after leaving!!!

LaGreen Walker

Very relaxing but a bit pricey

Bob Dickson

Carlyn doesa great job the best part Is hot towels on .y feet!

Douglas Dressel

Tammy is a superb massage therapist

Susan Williams

Having read the negative reviews, I wonder how experiences can be so different. From front desk to the massage room to the technician to the actual massage, I thought the session was excellent. They asked me what my medical problems are, if any, what sort of pressure I wanted, what areas needed more or less attention, all the issues that go into a rewarding massage, and assigned the best therapist for me. As for prices, they were inline with any massage chain. There are high end spas that cost more, and less fancy places that cost less.

Laura Rasch

My husband went to get a massage using a gift card he received for a 50-minute massage. They had the nerve to charge him $40, in addition to the $50 already on the card, which should have covered his massage, but because he was a "member" of Massage envy in 2012, they made him pay full price of $90! What a rip off! Beware of their ridiculous policies and do not go here. You can get a much better, more professional massage someplace else that doesn't rip you off.

April Gardner

Josh was amazing!! Never had a massage like his before. Not too much pressure just enough. Feel like a brand new person.

Bill Haack

Pat was great

Amber Young

I was just turned away because of a small sniffle. I waited in the lobby for nearly 10 minutes past when my massage was supposed to start, and then told because I have a slight runny nose they won’t see anyone who seems to be sick. Poor business. Waste of time.

morgan johnson

Ex-employee: they do not train you to the best of your ability, the place definitely needs big upgrades, barely anyone works as a team, expect many hours to be worked alone. I've definitely been happier since I have left.

Pat Weir

I have been going to this Massage Envy for several years but will soon be parting ways. I had received a massage in June. Before that massage, I called to see if I had any pre-paid massages left. I was told I had 2. I scheduled that massage. I called again earlier this week to see if I still had any remaining pre-paid massages. I was told that I had 1 left, so I scheduled a massage for yesterday. When I arrived yesterday, I was told that massage had actually expired in January 2018 and I would need to pay for a new membership in order to re-activate it. Why did 2 other people tell me I had a pre-paid massage left if it was expired? I have had problems twice (with this Massage Envy) automatically renewing my membership when I specifically requested "No automatic renewal" and that my credit card not be kept on file. I am furious with myself because after arguing the point for ten minutes, I gave in and renewed my membership. When my current membership expires, I will no longer be using Massage Envy, nor will I recommend them to others. It's a shame because I have been going there for several years, even with what has gone on with renewing my membership without my consent. I love my massage therapist there but it just isn't worth the stress.

Jessica Hurtgen

I got a massage from Tiffany who left bruises all over my body. I left in worse pain than before I went in. I also feel like I got drugged before hand. I was given a glass of water before the massage. After the massage I felt so messed up I couldn't even see straight. I had to walk around a store next door because I didn't feel safe driving home. Today I woke up with bruises to both areas my kidneys are and a hand print on my thigh. Also, it was supposed to be a full body massage and she didn't rub my feet, arms/hands, or scalp. I will NEVER go back there!

Mark Figert

I recently had a massage here from April and the pressure and flow of the massage was perfect. I highly recommend her.

Jennifer Phelan

The front desk staff was wonderful. Very informative and respectful. I had booked online the night before and they called to confirm my appointment that morning. I was offered water upon arrival and was asked specific questions about my massage in terms of what pressure I wanted, lotions I preferred, etc. My masseuse was on time and very professional. She did a terrific job. Great price for those that have never been there before. I was asked about becoming a member after the massage, but it was a no-pressure conversation and when I declined this time around the want that normal face of disapproval. She thanked me for coming and encouraged me to come again. All in all a great experience!

Amanda Ryan

Chrystal was great! If you are looking for a deep tissue massage, she is your gal!

Angelicia Schaffer

Alise is amazing. We are moving and I told her I want to hire her as my live in personal massage. I will come back on my visits and this will be the first stop I will make. Alise you are amazing and keep up the excellent work. Please move with my family and I....

Alexis C

I asked for a deep tissue massage and asked the therapist to massage deeper. The massage felt like a fetus rubbing me and I’m highly disappointed in the service I received. I told the front desk staff after being asked how my massage was and their responses showed they did not care. Certain therapist may want to take deep tissue off their list if they can’t perform the service that you’re asking individuals to pay for. Also my cup of water was dirty that I received. I’d give this zero stars if I could.

Amyia Roberts

Alise is AMAZING.......great personality, and loving miracle hands