Reviews of MassageLuXe - Troy (Massage Therapist)

Matthew McPartlin

Been a member for 4 months. Great investment. Great massage everytime!!!!

Shweta Shetkar

I Highly recommend this amazing place with great massage facility and Massues... I am regular visitor here... Clean hygienic and total worth the price. Ask for Lindy when you walk in..She is great..

Jazzmin V Arbitter

The place itself is very nice and the estheticians are nice. But their products they use don’t really work for my skin or my friend that comes with me. We don’t see any improvements so we decided we want to cancel our membership. When I called the Troy location, I asked if we could and one of the girls at the front desk she said no I would have to come in to sign something. Which I can’t because it’s 25 mins from home so I refuse to drive just to sign something. I message massage luxe on Facebook complaining and they said they’d send my friend and I a link via email to cancel our membership. But after messaging them for 10 days, I still didn’t get a response but they seem the message according to Facebook. So my request is being ignored and I’m definitely canceling my membership because no one is assisting me with my issue.

Tricia Vassallo

I bought a gift card at their reduced price before they opened. I wasn't sure what to expect and was happily surprised. I've been to other massage places but was never happy enough to sign up for memberships. This place is great! I booked my next several appointments immediately!!

chan woo yun

The service of massage was so impressed.

Ivy Nyburg

Love this place! Laura gives a great facial!

Heather Gatlin

Love this place. The staff is very friendly and accommodating.

Diane Alberts

A very nice and clean place. Brooklyn was wonderful. Our couples massage was perfect. Wendy was wonderful for my husband and I had Brooklyn who was excellent as well!!

Shannon McManus

I have a monthly membership to the Troy location and have always had a great experience! I highly recommend!

Ralph Davis

Bad business...good massages...my fiance and I got a "couple's massage". So weeks later we were trying to arrange for our FREE massages that are suppose to be included in the Membership and could be used anytime. So when I called to set up the appointment, the "Owner" (with a very bad attitude) said they can't be used until after the first billing cycle, due to previous customers canceling.

Madi Paige

The staff here is amazing, from therapists to front desk! Everyone is so accommodating and the massages are amazing, if I could give this place 10 stars I would.

Kathryn Osantowski

First visit was amazing! I feel fantastic! Breanna rocks!

HpyNpy .

Wonderful experience. Massage therapist Erik is great and the seaweed facial made my skin very soft!

Tara Rangarajan

I would highly recommend Massage Luxe because the staff's friendly and professional. My masseuse listens to feedback I give her and adjusts to my needs.

Diane Sangalang

Best massage business I have ever been to.

O G

Great place! Have been a member since they opened and I am very happy!!!

Kristin Ashley Rogers

Amazing massage! Super professional, relaxing and clean atmosphere. I can't wait to go back to try a facial!

Mohammad Muttaqeen

It was just amazing!!

Nicole Stoll

I always feel relaxed after leaving here. From the moment you walk on the door you leave everything behind you. The staff is always friendly and welcoming. The setting is very tranquil and the massages are always wonderful!

Rose Anne Laske

I felt like the only one in the world. Staff was attentive from the moment I walked in to the time I left. Lea gave a superb massage!

Ashley Ogg

A "different" type of deep tissue than I ever experienced

Amber Leigh

Very nice facility and ease of appointment making. Friendly and professional staff. Would recommend.

Shannon Foster

Loved the massage and facial I got.. The hydrolux bed was incredible... Will definitely refer ppl to them

Trevor Rowe

Great massage, friendly staff, and relaxing atmosphere. Can't wait to come back!

R S

This place comes highly recommended! I've been to Massage Luxe a handful of times & every experience has been exceptional from the start & throughout. The front desk staff are very Pleasant, welcoming & accommodating - Erin, Kristine & Emily have been kind in my requests. The therapists are super sweet & skilled at their job. The spa area is very very ambient & relaxing which is something to look forward to. Look forward to my next visit with Massage Luxe :)

Ashley Hayes

Purchased a massage for my mom for her birthday. My mother and I have been getting massages for years but recently our massage therapist we used for years moved. Moms not up to date with technology so I'm writing this review for her. The spa is extremely clean and has a very relaxing atmosphere. I saw this when bringing her in. Staff was friendly, however she was disappointed with the service. She told the person massaging about her problem areas and that she wanted a deep tissue massage. The person massaging more less did a lot of patting motions and didn't do anything but run there hands up and down. She also said they didn't even touch her problem areas that were tender and needed work and that they forgot to do 1 of her legs. I paid for 1 hour. at 45 mins they said okay all set and then transferred her to a hydro massage bed for the remaining of the time. It was cool and all but that's not what we were expecting to get nor was it what we wanted. They could have mentioned this prior? Our old massage therapist who we both have seen in the past is always able to break up knots and release muscle tension. Mom came back home still feeling achy and she normally feels great for a few months after a great deep tissue massage. Price was fair but then after we didn't register her for monthly massages we were informed that to come back it would be 100 dollars. The work isn't worth 100. Well keep looking.

Sara Brudzynsky

Great staff and awesome massage

Alexis Iakovidis

I have never gotten a massage before, and Massage Luxe answered all of my questions thoroughly. Their customer service is off the charts! My massage was wonderful as the therapist listened to my exact needs in our consultation. I felt very comfortable in the environment. Would definitely recommend!

Laura Newman

Beautiful facility - clean, relaxing, and professional. Received a sports massage from Wayne - he did a fantastic job and helped remove tension and loosen up my muscles. I also tried the hydro-massage available after the appointment - very relaxing!

Meagan Rowe

Beautiful, relaxing atmosphere, and the best massage I’ve had in a long time. The staff is very friendly and the membership is a great way to take care of yourself!

Wendy Manning

I had an absolutely amazing massage here, trust me I really needed one. The entire process leading up to and following the massage was also amazing. I am a huge fan of their hydro bed as well!

Donovan Miske

this is probably the worst massage company on the planet. Today I spoke with Leah at the front desk but I've called and spoke with many people. They tricked me into getting a membership but I didn't realize all the insane conditions was …

Ayah Imam

One of the nicest massage places I've been to. The staff was really nice and the environment was really peaceful.

Val William

Very nice place. Clean and very welcoming. Staff is wonderful. Want a great massage see Phillip.

Daniela Donchev

I love this place. The staff is very professional the prices reasonable.Very clean rooms and nice atmosphere. Highly recommended Spa.

Cindy livingston

Wonderful experience! Highly recommend! Took the time to address any concerns and issues I had. Great atmosphere! Very friendly and knowledgeable! Ill be back before the end of the month!

Donna Smith

I love this place. Staff is great. Massage therapists are wonderful and very helpful with relaxation suggestions. And, most important, I've been able to book appointment times that work well with my busy schedule. I'm very happy with my membership benefits. Be sure to use the hydroluxe bed when you visit!

valencia lee

The absolute best ever!! Angelina was my therapist and she was amazing!! I’m trying to gain my composure because I’m too relaxed! Lol

Erik Dawson

The. Salon is amazing they have a great friendly staff and some of the best massage therapist in the industry.

Tiffany Austin

Massage spa with kind staff and peaceful atmosphere

Kiara H

Staff lies to get you to pay more won't return

John Catalogna

C+, B massage. Price is a little high for service level.

ELEMENT_OPS ELEMENT_OPS

Just visited foe the 2nd time and I'm just as pleased with this session as I was my first. Latisha gave a GREAT massage my first visit. super relaxing with the perfect pressure. Pamela was wonderful and really worked hard on breaking up my knots. Both ladies were equally as good and the staff is so friendly. so already love this place!

Colleen Carpenter

I went here for my first pre-natal massage and loved it. The spa is a very clean relaxing atmosphere. The staff is also very professional and personable. I for sure will be back.

Alexa Maciejewski

Great place for a massage. Quick sign up and great therapists. Highly recommend!

Ario A

Love this place they get better and better over time. -Marguerite

T P

Massage was great, Sonia did a good job. And I like the atmosphere. But when I went to check out, one of the women at the front desk asked me if I wanted to sign up for their monthly massages for a discounted price and I said I would think about it. She kept repeating herself and asked about 5 more times, and I kept politely saying I would think about it. After the last time she just said okay and gave me attitude when I asked about the hydro massage because I did the groupon and it included it which I wouldn’t have got to do if I wouldn’t have brought it up because she got and attitude and never mentioned it.

Paul Michaels

I have had nothing but good experiences at massage lux.

Justin John Jones

Good ambiance and great massage. Anthony did a great job!

Lisa Staudt

I had my first massage yesterday and overall it was a really good massage. However, I would have wished that the therapist asked me about areas she should focus on/stay away from before the massage, which she did not do. She simply asked me how I was doing and proceeded to leave the room for me to undress. She also did not ask me how the pressure was and if she should change it. The massage felt good and I tried the Hydroluxe table afterwards, which was okay. I did sign up for the membership, simply because they have a special of $10 membership fee for the first month and I can cancel anytime after the second month. Can't wait for my next visit.

Tanya McKelvy

Amazing tentative staff with a beautiful facility. My massage by Angelina was so relaxing and therapeutic for my body. I would definitely recommend Massage Luxe for the best spa day experience you’ll ever have!!

Christina Rupkey

So amazing!! Breanna was the best!!! Thank you for helping this busy working mom relax!

Kelly Duncan

Super clean, very nice location. Bianca my masseuse was fantastic. Very accommodating, used the right amount of pressure and focus on the area that I requested. Bought a Groupon but ended up subscribing to the monthly membership. Definitely recommend

Jordan Nicole

Did a great job with my massage and my whole experience was positive!! Will be back again! (:

Mary Hawkins

Excellent massage, great customer service. Try the hydrotherapy bed. Highly recommend

Candle Girl

Erin was super friendly at the front and Sinatra did an amazing job with the massage! Definitely coming back!

Loren Clift

I had a financial disagreement with the Troy store. I spoke with the owner/manager , who after I had related my side of the story took care of the problem. Very professional and I love their services.

Ann Marie Muzik

I have been happy with all massage services received at MassageLuxe of Troy. Always very accommodating and friendly staff.

Kathy Gudenau

Signed up for hour massage. Only got 40 min! What the fail to tell u is yr time starts at appt time! Not when the give u clip board to fill out and then go to bathroom and undressed! Terrible customer service! Got as a gift! Definitely won’t be back!

Mark Patton

My wife loves the work

Matt McPartlin

Great facility and staff! I received a gift card for Mother’s Day and was thoroughly impressed, so much so my husband and I ended up getting a monthly membership and it is WELL worth it. We look forward to our massage every month! I’ve also received a facial here which was nothing short of amazing as well.

frank williams

Like going there friendly people

victor Reyes

Lasette was amazing. Very skilled at massage and really listens to what is needed. Management is exceptional! I highly recommend this location.

Jessica Albosta

So far I have been happy with every therapist I have seen. Definitely recommend!

Saif Kato

Philip was amazing! Would recommend him for deep tissue massage.

Pam Jackson

Beautiful spa and very friendly therapists.

Yvonne Lewis

Great Service! Great People! Very Reasonable! I even became a member for monthly services.

Taelor Jones

I just left from my first time here and it was Great! Eric was amazing. Very professional! The place was clean, the massage table was warmed and the massage in general was a perfect temperature!

Anne Baker

This place is amazing. The staff is welcoming and knowledgeable. My first massage with Phillip a few weeks ago was amazing! Can't wait to go for another!! Anne Decker

tina campos

Purchased a massage on Groupon. Lassette was wonderful. She was knowledgeable, focusing on areas that were responsible for my soreness and coached me on stretches that would be helpful in between my massages.

Dennis Laudenslager

Great place for a massage. Decor was pleasing and quiet. Professionals worked out my wife and my kinks. Thumbs up

David Saraceno

What an amazing experience this place delivers! I have visited 3 times since my wife surprised me with a birthday massage. I must compliment Erin, the manager, for always making us feel welcome every time. I have had 3 different massage therapists and they have all been outstanding. I have left feeling relaxed and satisfied every time. We will be long time customers! Thanks Massage Luxe!

Megan McKinney

Love this place! Very friendly and accommodating staff. Beautiful facility. Will be returning often

MD Mah

Great experience & masseuse did a great job in giving massage! 5/5 definitely recommended! :)

Bree Singletery

very soothing atmosphere, my therapist Windy was amazing, I can’t wait to go back and get a facial :)

Aly Katt

Therapist was very respectful and professional. The hydro tub was pretty awesome. That being said, when I got there, there was no one at he front desk, I stood here waiting for about 10 minutes. Maybe a staffing issue? I felt like I was being pressured into a membership. Sales tactics could be better. Would be a great place with some improvements. Overall the facility was clean and beautiful.

Corey Hayes

Great place! The water massage table is awesome. Angelina was amazing!

LaToya Henry

I had a great experience with Massage Luxe. My 90 minute deep tissue massage was everything! I was sad when it ended and look forward to going back. Professional staff and great atmosphere.

Natisha Shannon

Previously I had a bad experience at this location once and it caused be to write a bad review. Thanks to Larry the owner and Lassette therapist! Not only did the owner contact me himself he ask me just to try them again but he also gave me the ABSOLUTE BEST THERAPIST LASSETTE!!! She is AMAZING!!! Hands down I will continue to support this establishment. Thank you Massage Luxe for turning my experience around!!

Brian Lee

Great place, great service. I’ve had Brooklyn for my past several appointments and will be seeing her again tomorrow. Definitely worth checking out!

Jeffrey Nam

Great staffs (friendly and skillful) and clean place. I bought the monthly membership after my first visit!

Michelle Z

Friendly, relaxed environment. They made it a great experience because they were friendly and relaxed. I liked that I didn’t pressure me to sign up for a membership (but the offer was great, so I signed up). Awesome massage- Brooklyn is a skilled professional. I’ll be back.

Gabrielle Ekstrum

Very good massage and decent prices. I personally hate when a business tries to upsell me on a long term package so that's why I gave it a four star rating.

jill Clark

Brooklyn is professional and pleasant. The staff is so friendly and helpful. Totally hooked on Massage Luxe Troy!

Michelle Goodhew

Philip (the masseuse) really understood my lower back and nerve pain. Always asking if the pressure was okay and making sure I was comfortable!

Sue StPierre

This is a great new spa. The hours can't be beat, the membership is a great deal and great way to take care of yourself. The staff is very professional and friendly. The massage was very good. I had Rachel and she is very experienced and knowledgeable . She successfully worked some pain out of my shoulder blade. I definitely recommend giving this place a try.

Jennifer Lally

Great spot! Friendly staff, great service and welcoming environment. I will be back very soon!!

Margareta Obreja

Massage Luxe is clean, the staff is friendly, and experienced. I loved it and I will definitely go back to try the facial.Thank you for a great experience!

Rituja Marathe

The massage was ok. The massause didn't seem too interested and involved. The 15 minute Hydroluxe water therapy massage was the best part!

Patricia Tymn

The massage therapist there are well-trained. They make you feel comfortable and you leave feeling relieved awesome massages

Zak Shugart

Very nice place, great massages, reasonable prices. The hydrobed was interesting to try.

Caridad Pastor

This place is amazing. I especially like Phil who gives the best massages ever. He knows his craft well. He knows all pressure points and goes right to them. The place is relaxing and with nice soft lighting. Highly recommend

Dan Goodenough

Expected better, based on the ratings! My wife and I went in for a couples massage. The two stars I'm giving are for how nice the facility looks and how well it is designed. Beyond that, unfortunately, I would not give any stars. The two …

Relly Rell

BEAUTIFUL THING, MUST GO AGAIN

Susan Adams

Lassette is awesome!! Best way to unwind after a long week at work!

Ahmed alfa

I like this place really clean and friendly, I recommend all friends and families to try this place.

Jessica Delleva

Friendly staff, inviting waiting area and the membership is a great deal!

PAMELA REEVES

Can you say...ahhhhh!!! Today was my first visit, but certainly not my last!!! Sonia was absolutely awesome!!! Not only did I leave feeling 200% better, but I also made a second appointment and bought a monthly membership!!! Try the Hydroluxe machine too! You simply can't go wrong!! Counting the days until my next appointment!

Elizabeth Platt

I had a great massage with Sonia at the Troy facility. The staff there from the front desk were very helpful and accommodating to my request. I was also pleased to know that there's a facility in the area where I will be spending some time in Florida during this brutal winter. Looking forward to my next massage.

Carmalita Hassan

This place is amazing!! Very nice staff!!! Clean and so peaceful, I will definitely be back

Kristina Crilley

The staff was great and very helpful! Very clean environment, great variety of services offered, and the massage was wonderful!!

Sewar Younan

Was not impressed my second visit to this troy location. I requested a deep tissue massage and the therapist did a sports massage (stretching and pulling).

nisha patel

Booked 60 mins massage and hydroluxe session for my friend . Massage service was good but she didn’t get any hydroluxe session. Other thing I didn’t like was tipping. Tipping is something customers leave for service provider according to …

Saige Berger

Wonderful massage and lovely customer service! couldn't ask for more! The women at the counter are always wonderful, polite and helpful. The masseuses are polite and the heating pads on the tables are to diiiie for!

Joan McCall

Getting a membership has improved my blood pressure, it was the best thing I have done for myself!

Julie Huff

My husband I have been members now for a few months and love our monthly massage visits. Use of the hydrobed especially after a massage gets your body really refreshed and ready to go. Highly recommend this establishment!

abhishek birajdar

I went upon my wife’s insisting with lots of hesitation and now am addicted to this place. I am hygiene lover and this place not only hygienic but also having great staff .Its total worth the money.highly recommend for others. You get Massage from technically trained staff. Thanks MassageLuxe for great experience

Jamie Kachi

Very cozy & relaxing spa.