Reviews of Elements Massage - Newton (Massage Therapist)

Lynn Scheller

Bethany paid attention to what I needed and painful spots I asked her to avoid. Very relaxing.

Nina Fabian

I love my monthly massages. I have been coming for probably over 10 years. The front desk staff are courteous and the massage therapists always know how to focus in on my spots that can change from month-to-month!

Isabella Kahhale

I had a therapeutic massage with Agusti after experiencing whiplash and had overall tension. It was the best deep-tissue massage I have ever received. The pressure was prefect and honestly life-changing. Visit this man I promise you won't regret it!!

Alex Kwatcher

I purchased a 90 minute massage for my girlfriend's birthday here. She said it was one of the best massages she has ever received. Not that I'm terrible myself, but I thought she would run away with her masseuse and ditch me instead. Can't take a star off for that though :) I'll be returning here soon to get one myself. Bonus points for the nice seating in the waiting area.

Lila Mccain

I’ve been going to Elements for years now, and have always received excellent massages. The service is friendly and prompt. The facility is professional and clean. And I like how they offer new add on services such as hot stones, Himalayan salt stones, Ayurveda essential oils, and now CBD oil.

Yvonne Baehr-Robertson

I always feel more comfortable in my body when I am finishedwith a session.

Robert Ludwick

Always friendly service and great massages.

Dorothea Rudorf

Very pleasant atmosphere to relax and get excellent treatment by highly qualified providers.

Abby DeMarzo

This was a great experience! I am glad I found out about this place and went. I will be back!

Cristina DeFabritiis

I had a great massage at Elements. This was my first time there. I had Bethany and she was polite, friendly, and always checked on how I was doing throughout the massage. I would definitely go back again!

Dan Kelly

After booking this appointment for my girlfriend's birthday, they called me an hour before her apointment telling me they cancelled and had to reschedule. I told them that was unacceptable, and they were able to find a masseuse to cover and keep the original time - which they should've done in the first place. Additionally, I took care of the gratuity in the initial payment but still had people call and ask me for gratuity. Extremely unprofessional. I'm told the massage itself was great although they apparently left out the aromatherapy I paid for. Would not recommend booking here.

Margaret Lamont

Really pleasant place to receive in depth & comprehensive Swedish, deep tissue, or Shiatsu massage. The front desk staff are very friendly, professional, and polite as are the trained & licensed massage therapists. If you have a monthly massage, it's affordable if you are on a budget.

Theodora Batchvarova

Every time we have been to Elements Massage in Newton, we have had a great experience. Bethany and Nicole are very professional, knowledgeable, and skilled, not to mention their wonderful personalities. I have, and will continue to recommend them.

Sabrina Gafken

Very professional & welcoming, and they have an amazing membership program (but you can cancel at any time so its great if you're worried about money like I am). The aroma therapy really helped me relax...and it was only $10. Both my mom and I tried it, you smell it when you rest your head and they use the oil during the massage and it almost puts you to sleep! They have 3 different scents so you have some nice ones to choose. I used the citrus and mom used the lavender. Pretty sure we both fell asleep! Lol The table is heated that you lay on, the lights can be dimmed down really low, the music is very relaxing. The therapist care a lot about their clients and their number one goal is to help you relax and relieve any pain or knots you might have. I strained my arm from a work incident before and they focused on that a bit longer then other areas. They check in on the pressure to make sure its comfortable for you, and they help pair you with a therapist that works with the strength you need. The bathrooms are clean & have products to use after, like hair combs, hair spray, q-tips etc. They offer free bottles of water when you come in too, since its important to be hydrated during the massage! I used to look at massages as something to pamper yourself, and make an excuse I couldn't afford it. After seeing the difference, I now realize this is more about healing yourself and lifting your overall health. So happy I made the appointment. If everyone got massages every month the world would be a better place hahaha

Jyothi Sethuraman

I scheduled for a 90min massage. I changed it from a 60min to 90min, but the person "forgot" to tell me that they had changed the person who will be doing the massage for me. So I was surprised to hear when I checked in that it was not Bethany but it will be Thomas. I reluctantly agreed, however, the person at front desk did not understand and had not courtesy to confirm, so I was sitting there for another 15min to realize they have put me with Bethany. However the front desk had no courtesy to even apologize. Finally they agreed to have Thomas do the masage who was very nice as I was already there waiting. I entered the room at 4:19 and the massage was started at 4:29 which was promptly stopped at 5:29. I was surprised as to change clothes and to be out of the room it will not take more than 5-8 min. The massage was OK. It helped with my shoulders and the front desk charged a membership rate thankfully. I will not be back again at this location. I have been to other Elements Massage places and never been this "experience". Needless to say I went to de-stress and it was not the best situation to do the same. But I will recommend massage with Thomas but keep an eye on the time to get value for the money.

Nadja Stratton

Easy to make appointments, love all of the massage therapists, especially Nicole!

Nancy Gair

Really appreciate the flexibility of times available, variety of therapists, general helpfulness of the people at reception; and wait lists are genuine -- I have had a last minute call when hoping to see my favorite therapist who was fully booked.

Adam Blake

Signed up for their monthly subscription which requires 30 days of notice to cancel (so in other words they charge you for an extra month after you have decided that you no longer want the service - wasn't thrilled with that, but in all fairness it is what I signed up for) but it goes further than that. I called to cancel and they told me that they couldn't cancel my subscription over the phone - I had to send in paperwork which they said they would send me. OK, not convenient, but fine. Then they never sent me the paperwork (checked spam and regular email and nothing was ever sent). Of course I then forgot about it until I got billed again and then I called in and requested a refund which they are refusing to give me despite this being their fault for not sending me the form. At the end of the day, this is all just very bad business practices and they have shown no interest in doing anything except billing me for services that I am not using. Avoid these guys.

Build in Good Health

Generally a wonderful place. However, the ownership still has the therapists work on a tip adjusted income. Professionals with licenses should be paid a salary. Clients pay the whole amount regardless but the tipping culture feels very wrong. I hope they change it.

Dennis Hermonstyne

Knowledgeable staff and services provided in a clean, comfortable and professional environment.

Burton Brooks

Wonderful and easy place to getto and get a great massage in Newton. Price is reasonable, inviting waiting area, comfortable massage rooms and pleasant staff. "Iron thumbs" Staci is my favorite as she really "zeros in" on my trigger points. Liked: Value, Service, Location, Atmosphere

Becky Hsu

I love everything about Elements in Newton, from their customer services to the facility and location.

Ada Moisescu

I had a great experience at Elements in West Newton! The front desk staff was very pleasant, and the masseuse was kind, and informing me of what she was doing, but not to the point where talking was excessive. I almost fell asleep during my session- it was so relaxing. I will definitely be back.

Ruth Comstock

Bethany is wonderful.

Pria Sarma

Open 7 days, courteous staff. I usually see Agusti, who is terrific.

Susan Doll

I have really enjoyed my massages here. The staff is pleasant and does a great job.

Joe Austin

My wife had a great massage. It was surprising, however, that the tip was not built in and so they were expecting a very high tip on top of what we had already paid for the service. This was a major deterrent for us and something that definitely delineates this place from others we've been to. This "guilt" tip culture is not a positive experience for the consumer. A tip should be voluntary, by it's very nature, and not expected. If the tip is so important, then raise the prices to make up for the difference so the consumer knows what to expect, and they are not forced to make a huge tip at the end!

Mark Berman

Love that I can walk to Elements!

Annie Kousoulos

Hand pick the experienced massage therapist of your choice online, or ask the knowledgeable receptionists. Great customer service, easy front desk process. I can always expect a consistent quality of care no matter who I see.

Caitlin Van Patten

Nadia was great, very thorough and intuitive

LM S

Benson is amazing. He did elements of regular massage, Thai massage, and reflexology. I went in hurting all over and left floating. Elements has variable massage experts, and there is reasonably high turnover. I've been going for several years and it can be annoying to make a connection and then lose someone. I believe that's common in a job that leads to someone starting their own business though.

AJ TWINMAMA

The atmosphere is calming and staff are friendly. Renato understands the importance of pressure points and stretching. Always asking “Okay, so how are you feeling?” prior to starting massage then giving advice on how to stretch muscles that are tight. He has helped me through a lot of pain and I’m better for knowing him!

Scott Doucette

All staff were very friendly and helpful. Brooke took the time to explain what I needed to work on and offered suggestions.

Kerri MacSwain

I have recently become a member at Elements Massage and have been reaffirmed that my decision was a great one every time I go in. There is not only quality but diversity in therapists to suit varying needs, online scheduling and great customer service. I would recommend Elements in West Newton to anyone who uses Massage Therapy on a regular basis for routine medical care, as well as for people who get the "once in a while massage".

Mark Richard

Aside from accommodating staff, I'm also enjoying aromatherapy with the staff that utilizes it. An enjoyable experience from the greeting upon walking in, to the peppermint patty and cup of water at the end. Thanks Elements!

Liana Kish

Staff is friendly and professional. The studio is clean. The email notifications are helpful. Evan is fantastic.

Emily Siu

I have a monthly membership here. Their reservation system is easy to use. When I walk in, the ladies at check in are very nice and are aware of who they are expecting. I have tried several therapists and haven't had a bad experience for anyone thinking of a one time massage. I have a favorite at this point but it is important for you to go and figure out who you like best if you make it a regular thing.

Beth Mayer

amazing massage therapist- I loved it

Kimberly Bertram

My massage therapist: Marcia, was absolutely phenomenal. This was the best massage I've ever had. I'll definitely go back to her!

Eric M

I come here whenever my back is really out of whack. I have been seeing Evan for 5 years now. I have never found a better masseuse with more intuition. I often don't have to tell him the exact spot and he finds it. Further, he offers a lot of stretching advice for self-care to male his help less necessary.

Jack Agnew

If you want a great massage at affordable prices, Elements is for you. I joined over a year ago and in that time have gone to Paul and Evan and both are terrific professionals. They listen to your needs and pro-actively make suggestions about stretches and movements in between appointments so there is continuity between visits. If you want to go to a spa, get a terry cloth robe, a glass of flavored water, a light body rub and pay well over $100/hour, Elements is not for you. But if you want a nicely appointed massage center with a super nice front desk staff that offers regular and legitimate massage at an affordable price, this is for you. The value is fantastic if you are serious about getting massages on a regular basis. Try it. You'll love it.

Jessica Lyons

I've been going here for years. So many good massage therapists to choose from!

Dan Matloff

Agusti did a terrific job. One of the best massages I've had.

Lisa Hayes

Friendly. On time. Several great therapists!

Laura Nelson

Great hours, lots of therapists to pick from to fit my massage needs in regards to level of pressures and choices to enhance the session from relaxing esstential oils & salts to hot stones

Anubha K

The best massage I ever had. Rica is wonderful and every one at the front desk are very welcoming and address you by name which makes it even nice. Highly recommend

Jeanette Cohan

Elements is so relaxing and therapeutic. Very professional establishment. Raven,my therapist, provides the most relaxing massage. She concentrates on my problem, aching areas. When my massage is over I feel so great with pain totally relieved.

Rosa Chiacchierarelli

Sean did an amazing job focusing on my pain. I left feeling great!