Reviews of Elements Massage - Andover (Massage Therapist)

Marcy Beinert

I scheduled a couples massage for my boyfriend and I on his birthday. We took the day off from work. Our original appointment was rescheduled to later in the day. Then, on the day of the appointment they called to cancel one of us. It was frustrating after taking the day off from work and after planning well ahead that his could happen.

erez amit

I love it! Clean, on time and the team is extremely professional

Loren Munro

I Love this Elements location! Owners are amazing. And request Angela for deep tissue!

Margie Doherty

Brian was tremendous.

Donna MacMillan

Dennis was fabulous! He has a new client!

House of 5 .

Tucked away in a strip mall, a little oasis to re-charge; professional staff, very soothing and relaxing environ.

Brandi Baldock

Massage itself was awesome. Being harassed about joining the subscription service in person and on the phone afterwards was not.

Jennifer Poole

I had a wonderful experience the other day with the front desk staff who helped me understand their great membership program. I also had a fantastic massage by Jackie L with my gift card! Very clean and relaxing.

Stuart Tucker

Came in with a crick in my neck. Greg asked the right questions, identified the problem area, and got me back to within 80% after only 1 visit. Great to actually be productive at work now.

Deborah Hickey

I am a Disabled Veteran with injuries also sustained during a Head-on collision with a drunk driver and a serious motorcycle accident. I can't remember a day in over 30 years thats been pain free, despite numerous evaluations from specialists and various treatments. I have tried massage therapy in the past and it simply ended up more painful. My daughter recently suggested i probably got someone with little experience, that i should give it another chance, so i did. My injuries are way too extensive to think i would somehow be pain free from massage but when you've lived in pain daily for many years, any relief is great. My first session i was told ahead of time i would be sore because my back was not accustomed to it and the therapist needed to find the right pressure.My next session was astonishing, i felt pain reduction and some actual comfort. You may not think its much but after all the doctors, specialists, tests, medication, this was huge. It lasted a f ew days, which is astonishing, so i intend on keeping it up.

c squidy

Experience was good, but I’ll never accept or condone racism. From what I heard, employees are treated very poorly and are frequently intimidated and suppressed. Employees of minority are driven out by the new manager by disrespect. Don’t let the smiles deceive you. See something, say something. Ask an employee how they REALLY like it there, and you’ll see what I mean.

Bridget Ball

Friendly front desk staff. Beat Massage Therapists around!

Kristal Barker

Friendly staff!

Leslie Boloian

The massage was just ok. Price is much higher then other places in town that are much better. I was given a “one Hour” massage gift certificate, but the massage was only 50 minutes, even though it clearly was written “one hour”. That part was very disappointing.

Lizzette Mercado

I came in with a lot of pain and tightness in my upper back which was causing me to have chest pains that I went to the hospital for. After my session, I felt almost zero pain! I was a little sore from the nature of my deep tissue massage but he worked out A LOT of kinks and knots and I am SUPER GRATEFUL!!!!

Donald Canton

No good.

Alma Garza

I'm from California and twice a year I visit Andover. So each time I get a wonderful massage with Helen. This last time I had a massage by Omayra and I was pleasantly surprise with her technique. I'm looking forward to my next visit. I needed a deep tissue massage and that is just what I got.

Dennis Paul

Was my first time at Elements Massage totally enjoy my first experience with my massage I found it very relaxing and the technician was pleasant. Place is super clean, employees are very helpful. Would go back with no problem here. Thank you

Elena Ferrer

Hi I just wanted to first say that it was my husband‘s birthday and I treated him to a one hour deep tissue massage. Unfortunately my son got sick with pneumonia that same day. I called him to see if I could reschedule the appointment for later time ,rudely said no! Then I said he’ll be there just a few minutes late. the lady was so rude she told me that she would do whatever the hour session was left when he arrived and that I still had to pay her the gratuity I put on my card which was a $20 charge on top of what they charge for the massage and he only got 10 minutes worth of massage !!! I didn’t get an apology or reschedule date I will never go to this place ever again! ruined my husband’s birthday ! Warning ⚠️ they only want Your money they don’t care about customer satisfaction!!!!!!!

John Myers

Very professional, courteous, and friendly staff. Service is at the forefront and is evident from ownership to the front desk. Highly recommended.

CAM M

Friendly and professional...Great massage therapists. Would highly recommend.

laura mandella

Wondeful experience Jessica at the front desk was exceptional!! She was very knowledgeable at booking my appointment and what each therapist had to offer she is the only one who takes the time to really match my husband to what he needs ! I am ecstatic she is back from maternity leave :)

Melanie Baker

I've been to this Elements a few times with my mother, who is a member. The most recent time was the day before my wedding, and we were coordinating nail and massage appointments for myself, my bridal party, my mother, and my Aunts. The staff were all very accomodating and helpful and gave each one of us the individual attention that we needed. It made for a very relaxing day of pampering for all of my girls!

Katrin Schneck

on time reminder calls comfortable setting my therapist is great

Jeff Todd

I've been going to elements for a few years. There are many good massage therapists here and a few great ones! With sketchiness in the massage parlor business, I like using there services because it is very aboveboard. The membership here does save money if you want to commit to at least once a month visits.

Michael Dinsmore

Professional and skilled massage therapist. I have had many massages over the years and now subscribe to the monthly massage program at Elements Andover. I usually choose to see Tony since in the past he has been able to work out some ailments I have had getting me back on track. I’m looking forward to my next massage and it will definitely be with Elements Andover.

Diane Tarantino

Elements is awesome! This was the first place I ever got a massage, so I don't really have anything to compare it to, but I love it here. I've been a member for about 6 months now. I've never had a bad massage there and everyone is very professional and attentive to the client's needs. I have an intensive workout schedule and it's great to be able to come here and have the pain and soreness taken away.

Nilsa Sanabria

I like to place everything was clean the ladies very nice

Erez Amit

the crew is just amazing, very welcoming, extremely professional and right on time!

Alex Iannicelli

Very nice set up. Friendly staff up front. Clean and comfortable massage rooms.

Andy Sakellarios

Always leave much more relaxed than when I arrive. Friendly knowledgeable staff every time.

jen Stern

I can't say enough Great things about the assistant manager Jessica !! I am so happy she was promoted I know good things are coming. I have been coming to this location for years now knowledgeable front staff is just as important as the Therapist's she always goes out of her way to make sure the clients are satisfied with there visit also very pleased with the last few therapist's I have seen .

Kirsten Peterson

I can’t praise this business enough!!! The staff is polite, courteous, and so focused on what clients want!!! Gregg is by far the best massage therapist I have met in my entire life. I only wish I met him ten years ago when I started down this wellness path! He intuitively knows what is needed, even before verbalizing it, he’s extremely knowledgeable and professional; and, his genuine care for his clients’ wellness radiates from him in all he does!!! I frequently tell people I meet about Gregg and about this particular studio!!! Remarkable studio and staff all around!!!

Susan Hamilton

The atmosphere is wonderful the staff is friendly and it was a very relaxing enjoyable massage thank you so very much

Thomas Comparato

Very efficient and friendly front desk and good, personable massage.

Julio Jimenez

Outstanding!

John Rogus

Great place for a massage. As a guy who spends a lot of time in a hockey rink, I really need this to relax my back. Everyone who works there is very friendly.

Lindsay Comeau

I have now had two issues with the staff here. The first, my mother came in for a massage and after getting into the room they told her they couldn’t treat her because of a medical issue that she fully disclosed, had not been an issue before or at any other studio. The next, I booked a prenatal massage. The front desk clerk fully understood it was prenatal, she ran through all of the available therapists that did prenatal. I was called by the front desk 15 minutes before the appointment while I was in the parking lot to tell me that the appointment had been booked incorrectly and unfortunately they couldn’t take me. The manager was not able to handle it an any sort of accommodating way. I have never dealt with such incompetence when going for a relaxing experience. I would take her relaxation / medical care elsewhere.