Reviews of Massage Envy - Citiplace (Massage Therapist)

nicholas lambert-oswald

Kacy is the best therapist.

Relly Nguyen

I love love love love Danielle T. She always does a wonderful job on my facials. Feel so rejuvenated after I leave. Her suggestions on facials hygiene is A1. I would NEVER go anywhere else.

Benjamin Bourgeois

I've gone to Kacy and she was great. Will definitely be back for more dope massages!

Brooke Braud

Everyone here are so nice and personable. I absolutely love going to Brad! He always listens to my needs and is very thorough and excellent!

Bonnie Turnage

I’ve been going to Massage Envy and seeing Brad for several years now. He is always amazing, as well as anyone else I’ve seen. They are the absolute best massage therapists I’ve ever seen!

Clayton Peterson

Great staff, and many thanks to Cedric and Jeremiah, both excellent therapists among a group of the best therapists in Baton Rouge!

Jeremy Boykins

I highly recommend Massage Envy. Anyone who is looking to improve and/or maintain their overall state of wellness should check them out. Kimberly is the best. Started going for neck and back pain, and since I started those issues have gone away.

Megan Townley

Love my massage therapist Kimberly!! Always enjoy my time here, everyone is very friendly. Kimberly makes sure I’m comfortable at all times, couldn’t ask for more!!

Blake Knight

I have been a member of Massage Envy Spa at a place for over seven years, and have seen many therapists, but Brad Dixon is the best! I have my massages booked every two weeks for year. Brad gives a great deep pressure massage.

Sarah Richard

A good friend referred me to Brad for my neck and shoulder pain. I saw a vast improvement after the first session.

Brooketastik .

Brad Dixon is an amazing therapist! I drive from Pensacola to Baton Rouge to come to Massage Envy at Citiplace!

Kyle Celestin

Kacy did a great job! Thank you!

London Zoe LLC

My experience with Kimberly was absolutely amazing! I will certainly be returning.

Sydney Garns

Kimberly is one therapist that I truly enjoy, she knows how to get my knots and tension every time. A great therapist with lots of experience, thank you Kim!

J SAFFELL

Bri knows what she’s doing! Highly recommend

Keena Dixon

Friendly, welcoming staff. Great massage therapists that are very engaged with your issues when doing a massage.

Cristina Cossich

I loved my massage by Kacy! She really knew how to provide a relaxing environment and she has the softest hands. I truly enjoyed it!! I highly recommend Massage envy and Kacy!!

Randal Allen

Very helpful, great messages

Judy Buzzinotti

I love Massage Envy and I love my therapist, Brianna Beeson. She is awesome! She listens to you and does an amazing job at meeting your needs. Really sweet girl!

Vanessa Larrieu

The place was clean and uncluttered. I was pleasantly greeted by the receptionist. My message started on time. I had a good experience. This was my second visit at this facility. Both times I had a pleasant experience.

Justin Walker

First and foremost, I was extremely impressed with the professionalism of this establishment. I have been to several different clinics in my work travels. I’ve had good experiences and I had bad ones. However when I walked in the door here I was immediately welcomed by a very friendly and welcoming staff. They were very adamant about me being comfortable while I awaited my therapist. As I sat there waiting I noticed that there was nothing distracting them from their job duties. Which was impressive considering it’s the age of the cellphone. After which I was referred to my thereapist. Ms. Sarah S, she was also very kind and professional. The massage that I received was exactly what I needed. Sarah and I went over my trouble areas and she listened and tailored a massage to suit me. The massage itself was amazing! It was the perfect blend of relaxation and deep tissue! I walked out of there feeling refreshed and relaxed! So I’d like to say thank you to crew over at massage envy citiplace! You guys have a very clean, professional, and above all relaxing environment! I highly recommend visiting them!

Kamaria Onyx Tarot Reader

I am in love with this place. The staff is so friendly. Everytime I go there it feels like home. It's the best relaxing experience I've ever had.

Sarah Willis

Love, love, love Sarah Schneider! You will seriously get the best massage of your life from her. She's the best at working out all those stubborn knots while making you feel super relaxed. You will not be disappointed, seriously the best!

Marcus Singleton

I have a monthly membership with Massage Envy. The customer service is great, and the massages are even greater! I have been going to Kim R. EVERY month since the Fall of 2016, sometimes twice a month, like clockwork! She definitely gets the job done each and every visit! Thank You for all that you do! This guy is very appreciative!

Patti Heard

I've had a lot of massage over the past two years and the one I received from Brad was by far one of the best. Like in the Top Three. His pressure was perfect in all areas but his expertise really showed through in my problem areas, particularly my shoulders and forearms. I opted to try vibration as an add on and was not disappointed - I could've laid there all day. 10 out of 5 stars.

Kurt Walters

Excellent service and great therapists.

Lesley Lanehart

Sarah Schneider is an amazing therapist. Loved my massaged.

Deborah Todd

This is an update to my previous review. It’s now been 7 years of great service by my Therapist Brad Dixon. I’m there every week unless I’m traveling. I have several medical issues that wear me out but getting my weekly massage puts me right back on track. Thanks for making my life better. This is the best ME I’ve ever been to. Been going to this location for 6 years now. Best therapists and wonderful facility. I'm told they are remodeling so I'm looking forward to that. They consistently have a regional Massage Therapist of The Year. This year it was my therapist, Brad Dixon. Keep up the great work.

Fernando Cossich

Kacy was incredible. I cannot remember the last time I felt this rejuvenated. I highly recommend her and this location specifically.

Luke Hill

Really great service. We had to suspend our membership for 6 months, and when my wife walked in to renew they erupted with "hey [name]! Did Luke find a job? How are you both doing?" and it was lovely, personal, and spontaneous. The ladies here are sweet, and the therapists listen to your needs and don't load you up with needless stuff just to make a buck.

Angela Long

Love this place. Kacy does a great job!

Shannon Stuart

Sarah Schneider is the best at deep tissue and pressure! She makes me feel comfortable and always knows just how hard to work my muscles.

Kelly Lambert-Oswald

Kacy is such a good massage therapist!! She really relaxes me, and makes me feel comfortable.

Mikey Saraceno

I absolutely LOVE Kim and definitely recommend her to anyone! Her uplifting energy and vibe is amazing! Definitely will be coming back just for her.

Alonzo Manuel

Kim at the Citiplace location does a great job! I highly recommend booking her!

Cassandra Jackson

I've been visiting Massage Envy Citiplace for the last 5 years. The front desk staff are always welcoming and polite. Aisha is wonderful and gives an awesome deep tissue massage. She makes sure that I am comfortable and well relaxed. When I first started receiving massages I visited other locations, however, none of them compared to this location and especially to the outstanding service that Aisha provides. Aisha is a phenomenal massage therapist who is excellent with her skills!

Laura Slocum

MASSAGE ENVY is AWESOME! BRAD DIXON is the best massage therapist. I've been seeing Brad for 7-8 years. The massage experience is always great. He does a deep tissue massage and I have also done the new Hypervolt in my sessions. I would highly recommend him to anyone looking for a great and professional massage. You will love it!!!!! :)

Jason Stagg

I've been seeing Brad Dixon for over a year now and I can't rate him highly enough! Brad is professional, intuitive and highly skilled in different techniques. He identified the source of some chronic leg pain that I had been dealing with for many, many years. Brad's monthly massage work in this area has made a drastic improvement in the quality of my life!

Ashley Celestin

Kacy is a great massage therapist! She is very thorough and knows what she is doing. She never disappoints:)

Johnette Folse

I LOVE Sarah Schneider! She always listens to my needs and understands my issues. I like medium to deep pressure and she nails it.

Leslie Quick

I have been a standing client with Brad Dixon who works at this location for several years. Brad is the perfect blend of professionalism, knowledge, experience and compassion. The staff at the front desk is friendly and helpful. This is one of the appointments on my calendar that I rarely, if ever, cancel...I look forward to the experience every month!

Regina Folse

My happy place! Sarah Schneider is truly the best massage therapist ever! Very intuitive, knowledgeable and courteous. I highly recommend her.

Natalie Raby

Great deep tissue madsage

Brad Bennett

Casey-excellent stretch & massage

Thomas Weber

I LOVE this place! Friendly staff, great experience, and a wonderful massage! I had the best massage of my life from Kacy C. Would recommend to anyone.

Marie Turner

Brad Dixon is the best! He is highly professional and I always leave feeling thankful for a wonderful massage at a fair price.

Teryn Thornton

I had my second massage with Briana B and enjoyed it. She was very nice and always made sure I was comfortable. She adjusts her pressure to your needs. I was relaxed the entire time and will return.

Laine LeBlanc

Brad is an awesome therapist and very knowledgeable. He can knock out pain with his bare hands!

Brittany Palombo

Brianna gave me an amazing massage, she really paid attention to me and adjusted the pressure as needed, I will definitely come back for another massage.

Andrea Cagle

It took me a few tries to find my perfect fit for massage therapist, but now that I have I'm so pleased! Kacy is great if you just want a feel good rub down for relaxing, but I can't rave enough about Kimberly for deep tissue really get in there and find those muscles you didn't know existed work out the knots massage. The membership is totally worth it! Try out the 3 month one if you don't want to commit long term.

lamonica Taylor

Best session ever and my therapist Kimberly was amazing. She made my experience very enjoyable.

Shan Watkins

At first I loved Massage Envy I recommended them to a lot of people and I also did their membership. I live in a location where I am not readily available to get there to have massages every month. I have ALOT of massages available. The memberships were being taken out of my account every month I wanted to stop and cancel it they wanted to charge me I wanted to get the gift cards they wanted to charge me. I felt that was really unfair considering I had so many massages on my account and now I have a notice that I'm being sent to collections for an unpaid balance.. What happened to my money y'all take every month?? This is a scam to continuously get money from customers. Give me a refund for my massages. This is not fair! People be aware before you get stuck with a membership. They will not help you in any way.. everything has an additional fee attached.

Key T

Friendly Staff, clean facility, and good service. Brianna gave a great massage. She checks in to make sure it is going well and she pays attention to detail. She's good with pressure too, if that's what you like. Nice personality as well.

Karen Lindau

My massage lady is Kimberly and she is terrific ! I have been coming to this Massage Envy for 4 years and she is the best I have ever had ! I have been seeing her for at least 2 years every month ! The girls at the front desk are always so friendly and helpful they are the best !

Birch Matus

Was never really a fan of random massages till a friend recommended massage envy. I had Kacy. She knew exactly what she was doing and it was no doubt a 5 star experience! Will be going back at some point!!

Mia Edwards

Went here for my first facial and it was a great experience. Danielle gave me a phenomenal facial and was really in tuned with her products and how they could benefit me at home.

Samantha Hubert

So let me say that I am only giving a 3 star review based on how AMAZING Kim (therapist) is and how nice the owner, Michelle is. My experience with the front desk was AWFUL to say the least. Kim (my therapist) made up for the terrible service I received from the front desk. I do not recommmend dealing with Candice. She was very rude, unprofessional, rolled her eyes, had an attitude, and literally gave answers like “that’s just the way it is.” I spoke with Brandi (manager) who constantly argued about her employee. Finally Michelle (owner) called and spoke with me regarding my experience and really made me feel a lot better. She actually apologized for her employee being rude. She was the first person to offer a sencere apology. The front desk employees do not make you aware of any policies. MAKE SURE YOU KNOW THEIR POLICIES WHEN BOOKING YOUR APPOINTMENT. I would also recommend seeing Kim as a therapist. Like I said, she is absolutely amazing.

Amy McCarthy

It’s been a while since I’ve had a massage, but neglecting myself has started to take a toll. So I booked a session with Brianna this week and she was amazing! My muscles are ridiculously tight but she helped relieve some of that tension without leaving me feeling sore. Going back the week after next for another session with rapid tension relief added on and I’m really looking forward to it.

Michael McGee

Brianna is a professional massage therapist that listens to the clients and addressed the problem areas discussed. My experience was GREAT!!! I recommend her to anyone and everyone I come into contact with that is looking for a great massage therapist!! Michael

Frank Smith

Have been going for years. Have had many physical problems resolved. Highly recommend. Very reasonably priced. My professional's name is - Brad Dixon.

susan pugliese

Can't say enough great things about Kacy. Her hands are magic and she has a wonderful personality too.

T. D. Pearce

Fine massages. Lousy service. They begged my wife to schedule a follow up. She explained she wasn't sure if she could and didn't want a penalty. They said, "No big deal, we'll call the day before and you can cancel." They called the day before our vacation, we couldn't do it. They claimed they called the day before, but it isn't in the call log. Fishy. From the beginning to the end of the sales pitch, they were pushy and now it feels deceptive. Avoid and find a non-chain that is committed to a good local reputation.

Kimberly Williams

I wouldn’t dare recommend this business to ANYONE! Horrible Horrible service! They have no problem taking your money out of your account every month on time however you don’t get your full 60 minutes that you paid for.. I cannot wait til my contract is up !! I will NOT renew under no circumstances!

Alisha Leonard

Great ambiance! Clean and friendly environment! Brad Dixon is by far one of the best massage therapists I've seen. Perfect pressure every time and very relaxing. He is very in tune with my problem areas. Thanks Brad you rock!

Shelby Bennett

One name. Sarah Schneider. By far the best therapist I have ever encountered.

Alexandra Napoli

Brad dixon is the best!

Michelle Johnson-Brandon

My experience with Sedrick Carter was impeccable and because I’ve had unpleasant massage experiences I know when I’ve had good experiences, he is awesome! The sitting room is awesome, the facility is awesome.

Cara S

I've been going here for years now and have never been disappointed. Sarah is the BEST - she always helps a ton with my aching shoulders and back (life of a hairdresser) and went above and beyond during my pregnancy to be sure I was comfortable and happy (and believe me, I was a little complicated). I can't recommend her enough. She's stuck with me for life!

Adaugo White

Just finished the most relaxing massage with Brianna. Brianna was so nice and professional. This was the BEST massage I've had a long time.

Rodney Schoemann

Sarah is awesome, true professional, knows her stuff, very helpful in working out all kinks in my body.

Jerome Pitts Jr

Brianna B. was great and very professional!

Georgia Dudley

I love this place. They are friendly, fast, and provide the best massages! After having Brad Dixon as a massage therapist, I don’t think I can go to any other place! He is the best, and I highly recommend him.

Aletheia C

Very professional. Bri did a wonderful job at getting the knots out of my neck and shoulders. After my session I felt so relaxed, didn't want to leave the heated table!

Ashlie Reulet

If you are looking for a therapist who makes sure their pressure meets your needs go see Briana @ Citiplace location. She is super sweet and makes you feel like a new person when you leave. Love this location and my therapist!

Jeanne Gravois

Love Massage Envy Citiplace and my therapist Brad Dixon is the BEST!!

Cohen Hill

Brad Dixon is by far a talented, equipped and called Massage Therapist. His knowledge on the body and what makes it tick, flourish, become damaged, break down, etc. is extraordinary. He listens to his clients, and also learns what is best for their body and where they are at pain wise. Every time I walk away from his table I truly do feel a 180. I feel more calm, my pain is cut in half, and I am truly relaxed and ready to take on the next task. He’s THE best in Baton Rouge!

Responzia Burks

I initially meet Mr. (Brad) Dixon as my instructor at Medical Training College, where he was always enthusiastic about both being a massage therapist and sharing his gift with others. As a result, I booked a massage with him to get a better grasp on the knowledge he’d shared with me as well as to address an injury I’d gotten during military training. I must say I was impressed! Mr. Dixon maintained the same level of professionalism in the spa that he displayed in the classroom. His attention to detail was beyond words. It’s now four years later, and he still maintains that same enthusiasm/professionalism. Additionally, I’m now a licensed professional and I carry the knowledge he shared with me into every session and it hasn’t failed me once. Thank you for all you’ve done and your continued support!

B S

The only reason for a 5 Star is because of BRAD. he’s amazing. If you can’t get in with him RUN FAR AWAY!!!!!!!!!!!

Londia Weatherspoon

Kimberly Rivers gave the best customer service and was very friendly. I definitely would come back to her and recommend her to anyone. Definitely would recommend her to anyone.

Alexander Lambert-oswald

I've gone to this location a few times, and love it. I've seen Kacy everytime and she's wonderful.

Ann Breazeale

Brad is the best!! Very knowledgeable. I look forward to my monthly treatment.

David Bourg

Even a 90 minute massage with Kacy is not nearly long enough. She is very professional yet friendly and there to cater to the needs of her clients

Charlotte Pringle

Kacy is a great therapist! I have been seeing her for the past few months and always look forward to our sessions.

Ann W

Massage Envy Citiplace is my Sanctuary! The environment is clean and beautiful. The front desk is welcoming. The best part however, is my massage therapist, Sarah Schneider. She and I have a 5+ year relationship at Massage Envy Citiplace. I leave every session w/Sarah feeling 100% better. She’s knowledgeable, personable and knows my aches like the back of her hand. She is such a blessing! Thank you ME Citiplace !!!

Sonya M Knox

IT SAD THEY QUICKLY TO GET YOUR MONEY. BUT LIES TO KEEP IT I BEEN TRYING MONTHS TO GET MY MONEY BACK THEY KNOW THEY HAVEN'T RETURNED IT AND GET THE RIN AROUND TO GET STOPPED DOING BUSINESS WITH THESE PPL

Vanessa Peterman

Brad Dixon is amazing! The best massage therapist I’ve been to in a LONG time. Wish I could see him weekly!

Annie Hernandez

I’ve been coming to massage envy since 2012. I joined after my car accident to get some relief. I went through 3 therapist till I got Brad Dixon. He is the BEST!!! He always listened to what was hurting and worked with me to find the right pressure. Not only does he do an amazing job with the massage he takes the time to explain after what was tight and gives stretching advice. I feel better every time I leave. He also will check up on me to make sure I’m doing ok if I come in hurting really bad which has happened a few times. The only downfall is that he’s so good, he books up fast!!! I highly recommend coming to massage envy. Clean facility and great staff!

Janelle Sutton

Brad Dixon is awesome at reflexology!

Lakin Duplessis

I highly recommend this place! Brad has been my only therapist for about 6 years now. I always feel like a brand new person when I leave there. Go see Brad! He's the best!

A Williams

I anticipate and thoroughly enjoy my monthly visits to Massage Envy for my deep pressure massages with Kim. She’s awesome , and knowledgeable about all the different pressure points . Since becoming a member of ME, my stress levels has declined tremendously. Thanks Kim and ME for promoting positive a health lifestyle with quality service !!!

Kathleen Lambert-oswald

Kacy Celestin is absolutely fabulous. Recommend her to anyone

Nadia Ebanks

I am extremely please at the services provided at Message Envy. The staff is always pleasant and friendly. I especially "love " my message therapist Kimberly Rivers". Not only does she gives a Great deep tissue massage and is also very sweet on top of that.... "What more can I ask for"......

Michael Weber

Cant say enough about this spot. Kacy C. gave me the dopest massage I've had in a long time. Melted my trigger points like butter. Was having some ROM issues at the gym and she freed up my scapula so I can get back to the gainz train! Highly recommend this place and Kacy in particular.

cinda terral

Aisha is THE best! She’s been my masseuse for well over 5 years now. She know exactly what my body needs every time I walk in the door & she listens to me. BIG rave for the new Rapid Pulse Release gun. It really accelerates my massage. 30 minutes of stretching, 60 minutes of massage & I’m good to go! I’m there every 2 weeks!

dione collins

Aisha Nelson was absolutely awesome!!! She applied the right amount of pressure for my deep tissue massage. I felt like a million bucks after my session with her. Request her for your next next session you will not be disappointed

Kelsey Turnage

Massage Envy at CitiPlace is probably the best massage spa you could go to! I see Sarah every time I have a little extra money to spend, and she is FABULOUS! Sarah always works out the spots that have been giving me so many issues and has great communication during the whole session. Everyone I’ve seen there has always exceeded my expectations and you just can’t go wrong getting a massage (or facial) here!

Katelyn Lamy

So unprofessional. This was my first visit to Massage Envy. I had an appointment at 4 PM. I arrived at 3:45 as advised. The front desk staff was pleasant, checked me in, and directed me to the waiting area, where I wanted for 20 minutes. No one had come to check on me, so I went back to the front desk to ask about my appointment. The front desk staff checked, got another staff member who then told me there was a mistake, and that my therapist had called out, and wasn’t able to see me. I asked if anyone else was available, and was told no. They offered to reschedule me, compensate my next appointment, but I refuse to do business with a place that treats their customers like this. It would have been completely acceptable if I had been told at check in that my therapist had cancelled. But I wasn’t even given that. I will never do business with Massage Envy ever again, and I will make sure all of my friends & family know about my experience as well.

bbe shaun

Love it. Just Doctor Restrict.