Reviews of Town Center (Mall)

Eric Simons

It's probably the best in the area. A lot of drugs and shady characters. I wouldn't let me kids run around on their own.

Sandy Isard

Nice mall, very clean and a nice variety of stores

Kristy M

Macy's left and I didn't get to venture throughout the building so I'm not sure on how many stores there are, if there's variety or quality, that's why I gave this score. Not because it was a bad experience.

Ashley Mills

I hadn't been here in years. Parking during peak hours can be frustrating but a good place to kill time.

EB Ross

I want to be fair to the CTC of today and refrain from comparing it to the CTC of the past. Today's CTC still has friendly associates in the various stores, still has a fair parking garage ($1 75 for all day or metered parking available) and is clean and tidy. Security was present and welcoming, the food court has a decent variety of choices and there is still one remaining anchor store, JC Penney, There is a decent variety of small shops on the two floors, but there are so many empty spaces and a feeling of emptiness in general. I was there at lunch time yet it was so empty of shoppers that many associates were outside the business simply for lack of anything better to do. The CTC heyday is long past, I'm afraid. Still, it was a good day with my daughter, who is too young to know it any other way.

Eyad Hamad

The employees especially Kubra was awesome. Thanks ;)

nannette wendell

Found everything I came for. Wish they would get some more stores it there.

Sandy Guidroz

Charleston Town center opened its doors in 1983 on November 7th and I know this because I was working there then! And November 7th was my birthday that's why I remember it! Charleston Town center Mall is a great place to go shopping and meet with friends for dining or just coffee. It always looks festive during the holidays

Joshua Woodberry

Its the only mall in town. They try to keep it lively with events and stuff but i still wish there was another mall

Gray Robertson

Used to be a great place now feels shady just walking around

Joseph Hernandez

Always have a great experience at my local mall just very unhappy to learn that American Eagle is going under reconstruction and won't be back until the Spring....noooo why I live n breath American Eagle!!!

Laura Wellstead

Good place to get an eye exam and buy eye glasses. Bigger stores are mostly gone. Parking is $1.75; pretty good food court.

Dennis Smith

This mall is way past it's hey day. Macy's and Sears both gone. Many stores closed and food chains closed too. five guys and Qdoba both gone. I was only there attending events at the Civic center that is next door.

Thomas Jones

It’s a great place to take your family and enjoy food and shopping.

Trenton Dulaney

The town center gives off an errie sense of a time and place reminiscent of the 90s. The food vendors on the 3rd floor fight for your affection offering samples. The food offered is good and the stores rarely crowded. It seems the only real issue with this dystopian reminiscent altar to 90s shopping is that every store has an outlet, which allow people to drive up to the store and park at the door -without paying of course.

Marissa White

Not an ideal place to go like when I was a kid. Most stores are empty, if you are going alone just be careful and aware of your surroundings.

Michael Mulla

Great food, we go there to shop all the time.

Jeffrey Hatten

A great mall and clean place.

Rickey Hager

good place still these days

J Spencer

Love strawberry Dipping Dots.

Ivy Holston

Needs more stores. Stopped because I was passing thru and was kinda disappointed.

Akasha Karmichael The Undeniable Truth

truly a wonderful place to be so sad that Macy's is leaving bring back some old Town center with the trees and the greenery and valid back a little bit you don't need all this fancy fancy to make that place spectacular it was spectacular when you had The granary in just it looks like a place to be now it just looks very sterile but it is still a lonely place to shop

GTA dumb face Taylor

Great day with my son

Tracy Durst

Great place to go shopping and exercise

Roman DC

Enjoyed visiting WV music hall of fame...a lot of stores gone!@

Lora Hall

Have all kinds of goods.

Kitty Epperly

Good. Place to shop.

Billy C

Abandon hope all who enter here. The only reason I stepped foot in this cesspool of bums and human waste was we were early for a movie.

Doug Laxton

This place has really gone down hill in the last 2 years. Mall management has to get better. Security guards think they work for the FBI and their manager is very entitled.

The Chocobo Lord

The Charleston Town CentRE was a beautiful place. I enjoyed rummaging through the trash cans to find a half-eaten and rotten hot dog. It was very delicious, except I suffered from food poisoning for about three weeks afterwards. Locals say that they found me unconscious in an alleyway murmuring to myself about space aliens. I also found some Flex Glue, so I sniffed it. I saw martians for about three months.

Evan Vance

Always homeless people hangimg around here I still go but Ive heard people call it the getto mall and go to Barboursville

Ed Korsgaard

It's sadly getting a little empty but still has a decent selection of stores

Evan Hornbeck

Everything but the food is mediocre honestly. Parking is kind of a pain since it's in the middle of Charleston. It's 1.75. Cash is definitely the easier method for it. Highly recommend Sbarro and Charlie's in the food court. The store selections are pretty much your average mall stores.

Cassandra Novak

Very nice mall. Wish the accessable entrance was more pointed

Ingrid holley

Nice Mall but some stores have closed permanently.

Rae Pawling

One of my favorite spots to go shopping. Always something going on. Good people watching.

Christopher Chaffin

Always been good for me.

Kevin Nelson

If you are at the Town Center Mall DO NOT GO TO KID'S STORY. This store has the most rude staff I have ever seen in my life. Even asking them a simple question seems to be a huge burden to them. I have been in there twice and that's time wasted I'd love to get back. Store is filled with nothing but junk and the sooner this sorry excuse for a shop gets shut down the better.

Lisa Mcdonald

too many high price stores but my kids love it

B.Hunter Korejwo

Wasn't as bad as everyone said it was. I was told that it was near/edge of a bad part of Charleston and that the place had been taken over with gang like crowds and young "Thugs" causing trouble. I heard that from SEVERAL people and it has been on the news lately that it has been recently sold via foreclosure because of its failing. It was much nicer and newer than I thought and did not see any people or groups of people looking for trouble, however we got there at noon on a Sunday and most stores were still closed until 12:30 and we left around 1pm, so there wasn't many people there. I stopped at a jewelry store kiosk in the center and it had great prices and unique classy pieces of jewelry. Was really impressed. It's cost $1.75 for parking in a multi level garage. The mall is connected to hotels including the Marriott and close to several office buildings and the convention center.

DEE DUB Travels

Really nice art all done locally and for sale

Eric Mason

The Town Center is a great place for everyone because of the range of shops in it.

Cindy Lue Jamison

Nice mall but no pesonal items you may need that you forgot at home such as a disposable shavor

Jeremy Bostic

Productive visit. Needs more variety of stores that are aware of community surrounding them.

Justo Juarez

Really good food omg thanks guys.

Blake Runyon

I love the mall atmosphere but ever since Macy's and Sears left it is starting to become a ghost town

Heather Ross

Kicked me out for just sitting down too long. I get security, but I wasn't doing anything. Just waiting for my dad, so I could switch pho e carriers.

Amber Bigley

Always loved the mall since I was a little girl for the big fountain. Worked in the mall for a couple years for a few different stores. Got to love the night night maintenance crew. Miss those days. And Teavana. But it ist a pretty good mall, wuth a wide variety of stores. The food court always has top notch food. Would recommend for most needs

Camille Basham

Loved it but it's closeing down soon

John Atkinson

Such a beautiful place.

Emily Barton

They should really get rid of the parking charge, would be more likely to go. They lose all the good stores and food places and escalators are always broken.

Eliza BadPenny

There are a few places to eat of varying price ranges and types of food. Lots of different types of stores. Very few places to sit for a few minutes, other than the food court. The workers are very friendly and helpful.

Andy

Loved getting my school clothes here :,)

Cas S

Very nice mall. Plenty of good shops, cute Niche shops, with some great anchor stores such as Macy's and Penney's. They're 2 and 1/2 levels. With a small food court on the third level and other nice restaurants on the lower level. Parking is cheap. There's plenty of parking. You just have to familiarize yourself with where to park or you could be doing a lot of walking. Nice holiday decorations quiet a few police officers and security officers walking around. People are friendly and very helpful.

Adam Salyers

Great place to shop. I wish Macy's wasn't leaving.

John Sentell

Lots of stores, three levels, good food court selections and bathrooms were clean.

Leandria J

I've shopped here since I was a teenager, plenty of stores come and go but I still feel like they have some nice options for your shopping needs! A large portion of the shopping options are smaller stores that you don't find just anywhere and they carry items that are not available at most of your local strip malls! I do wish they had a few more anchor stores like Macy's, but considering that these types of stores are struggling to survive against online shopping, I think the town center is still a great place to shop!

Jesse Francis

Nice area for shopping

Ronnie Ramsey

As much as the Town Center has died, it's still a pretty nice place.

Saybella White

Love going shopping with my best friend and the love of my life!

T Tate

Very few stores left in this mall! It looks like it may be on it's way out. That's a shame since it was once such a great place to shop.

Brian Coward

I dont like paying for parking to shop at a mall. Ridiculous

Stephie Marcum

Staff is very agressive/rude/police like. I understand the issues in the city of Charleston but the attitude causes poor customer service, staff to seem condescending, etc.

morgan Watts

Best place for memories and shopping hope to continue having the opertunity to go there!

Iris Rummel

Great place to eat lots of shops!

Amanda Danielle

There really anything excited in this shopping center. It is a nice little place though.

Kimberly Ingram

New stores have come in. Love my Starbucks before work.

Tracy Hart Taylor

The Town Center is always clean. Always decorated very pretty. 3 levels. Good food court. I like the Town Center. I remember the day it opened. I wish stores wpuld stay.

Anthony Marchese

Has declined considerably during the past two years. CTC is showing the same symptoms as many other malls in the nation. Lots of empty space, increase of non-franchise stores, limited traffic. Barboursville is a far better choice.

Barbara Anderson

A little quiet. Stores are for younger set of people.

Becky O'Toole

Pretty good size mall, pay to park. Typical mall stores. We visited during the holiday season and the Santa setup was amazing! I loved that they make it "snow" inside it's quite adorable.

Beth Collins

Great place to go it's nice to see a mall still thriving with all the online shopping everyone is turning to. I love the nail place here, Panera bread, and the small shops in the middle.

Julie Laidlaw

Stopped in here when we were at the Tesla superchargers. Nice area - quite a few vacancies at the mall however.

Victoria Witt

Very nice place to enjoy your day

DiamondGaming 2020

Best mall I been to in awhile

Anthony Adkins

In decline half the storea are empty but are filling back up with musiums and theaters so mabe there is a future here

Jocelyn McCumbers

The Charleston mall is an amazing place to go! The mall is open everyday 10:00AM to 9:00 PM. There is a huge variety of stores that you can go to! There is a candy store with many different types of candy! There are many different clothing stores like: Justice, American Eagle, Spencer's, Hollister and more! Located in the first floor is a build a bear workshop store. It is a great place to go to with family, friends and even to find gifts!

Joshua Stafford

I love going to the Mall.

Wayne Wyatt

I like shopping here and it’s kinda laid back

Chris Bragg

The third floor has a food court with several places to choose from. They have two floors of nice shops to shop in.

Jeffrey Brannon

I love this mall but ig us unfortunately dying with less and less stores and ni real improvements

Shannon Wilson

It is very sad of the last 10 years that I've lived here that I have had to watch this mall go down. There are some stores inside of their that are still thriving however the majority of stores are closing. It would be nice if there was more people in the area who were shopping and not people who were just stopping in the stores to look or steal. I don't even think the food court is really open any longer. It may be but there's definitely not a lot of business going on up there

The_Ark_Guy_ Ellison

I love going here and shopping although my all time favorite store here is FYE I just wish there was one closer haha I'd be there all the time

tanya kelly

The only Mall in Charleston so you got to love it even tho it's suck. They closed most of the stores.

Bella Puglisi

I think the Charleston town center mall has a unsafe environment. The parking has tight spaces. Plus there are a lot of mysterious people. I can't trust the security there. The Mall doesn't have a lot of choices for shopping and eating. 100% don't recommend!!

Bill Butcher

Outstanding shopping mall.

Frederic Harris

Nice place to take a walk

snowman110011

Awesome mall great shopping and restaurants

2lagittoquit heyhey

Great place to shop. Still thriving. Remember, Walmart up southridge has more crimes committed there and in the area in a few days than the town center has in a month. Lots of hoopla surrounded this place, it's bologna. Enjoy this mainstay while u can!

William McDermott

Renovations greatly improved the atmosphere. Loss of stores has limited choices but new stores are moving in.

Josh V03

Overpriced everything but really good food!

Cody Saunders

It's a mall, great for food.

Debbie Vigil

Really nice, I am going back tomorrow!! Nice restaurants and shops, the mall has all the popular stores.

Sherrie Hardman

I love it they have most of the stores I need right there

Bobby Deitz

Good place shop. A great variety of stores to shop in.

Bella Chica

Very nice and very clean ,and service is great

Randy Swinford

Good place to shop. Parking is decent. Its a garage and cost 1.75. Bring cash for it. CC machine acts up. Inside is nice and lots of different styles to shop

Chuck Hackney

Needs a complete overhaul the fountain use to go all the way to the third floor pay to park to shop never heard of that I can understand if there was a event at the Civic center

Miranda Buffington

The staff at Foot Locker are the best!!!

Timothy Johnson

Wife spoke with the most unprofessional so called mall manager by the name of Sharon. I truly see why the mall is going under, these people have no customer service skills. Being laughed at is truly pathetic. No wonder you all will be out of a job soon.

Susan Tschantz

aging but still has some nice stores

Austin Boyd

The building is spectacular, however they've have forced out most of the affordable eateries. Online shopping is quickly closing the doors here. Their needs to be plan for a repurposing of this building into one of entertainment, and fast.

Joey Milam

Feb and March is a good time to come by and see you soon and have a great

Stephannie Pigott

Awesome Mall. We found some great deals. Lots of great stores to shop. I highly recommend it.

Brittany Reavis

This mall is always so clean and typically has something going on every weekend. Awesome stores, Victoria Secret, Bath and Body Works, Build a Bear.

Melissa Hatfield

I hadn't been here in about 3 years and to see how many stores were closed and how empty it seemed was very sad.

Virginia Parsons

I got only for 4 reasons Buckles, AE, Victoria Secret, and last but my favorite Bath and Body works

Audio Extortion

A lot of closed stores not like it used to be.

James William Gross

Sadly a mere shadow of the grand mall it was in the 1980's. Has lost all of its best stores and seems headed toward a slow death. Starbucks and center court is a pleasant space to relax but, the mall is definitely on the way down.

Amy Campbell

This shopping mall used to be a very popular location. it has gone downhill since I was a teenager and worked here. Many of the stores are leaving and it has become a hotbed of drug activity. If you go here please keep an eye on your surroundings and your children. parking is good but a bit expensive

Cindy Bragg

Even though the Town center is becoming somewhat of a ghost town, there are still stores I like to visit; I've made friends in several of them. I love the pizza at Sbarro's, nice, courteous employees.

Matthew Witt

Good selection of shops

Dániel Kopasz

Typical mall. Stores are in good places, everything is reachable. Nice playground for the kids, a little bit poor though.

t dowd

Paying to park for shopping in the mall is crazy. I can park at all the other malls for free.

Michael Haynes

So anxious to pay more for a smaller selection! Yippee! And how about that wonderful, welcoming feeling you get from the homeless greeters... Nice touch! This should really help pull in great quantities of tourists..

Kenneth McCarty

Whole mall going down hill fast. Nothing like it was in the 80's and 90's. Whatta shame, had any great times here.

Michael Holbrook

Town Center has seen better days but it is still well maintained. Yet I don't really have a reason to go here anymore.

Raine luikart

Always love me some torrid

Joeann Crawford

A nice place to shop, nice helpful sales people, good restaurants and an Art Gallery!

Michael Shaffer

A ghost of what it once was!!! Management is not willing to drop their prices to bring stores in they prefer the place be empty as a tomb and subsequently lose business to everyone else!

Penny Shafet

Awesome place to eat and shop. All under one roof!!

Robert Zimmerman

Great place to shop and enjoy.

Clark Zealand

Surprisingly nice shopping center with many nice stores. Just didn't seem like many shoppers!

Yahweh Yahweh

I walked through the Town Center Mall and there were new stores where the old ones closed. I must say the ambiance was pleasant and it smelled so good. It made me feel good to see change when it was fear that it was closing.

Tracy McKinnon

Stores closing. Many empty storefronts. Homeless people and drug addicts hang around at the entrances. Shootings in the area along with drug deals. Overpriced.

lois quinn

Family friendly atmosphere. Nice variety of stores. It's really helpful to have multiple services + places to eat all together under one roof.

Philip Martin

Nice variety of stores and restaurants.

Phyllis Bays

That place was totally awesome I loved shopping there

BicBoi Gaming

Had Hawaii chicken my life has changed

Joseph Burgess

Kinda going down hill since most major stores left

Chris Cummings

Empty nowadays. Needs revamped with some decent stores that aren't completely overpriced. I would rather drive to Barboursville

Tradd Sleeth

Really going downhill. Still some good stores with great people running them, but needs a real boost

David Flowers II

This place is dieing. Not worth visiting any longer. Just go to South ridge or Huntington mall.

Dawnette Watts

My most holidays shopping experience. As one of the very first very active 1983 Consumer Board members, I take great pride and joy in the creative Christmas atmosphere for my self, family and friends to do all of our Christmas shopping, eating and sipping on a warm drink from Center court’s Starbucks. Visits with Santa just too off the magical love felt in this holiday seasons since 1983. Lots of top brand stores with a array of special and unique gifts for everyone on my Christmas list. I love and support the Charleston Town Center especially this time of year but throughout the year. It’s as magical as it was when I first began my modeling and leadership skills in 1983 and a Christmas tradition I intend to remember and recreate each Christmas here in Charleston Town Center even now that I’m 50 years ol

Vivian Taylor

Looking a little sad and empty with all the closures. Hoping 2019 brings in fresh businesses to this once thriving shopping center.

Flawl355 W.

I like going to the Charleston Town Center, it is convenient, as far as multiple stores in one place. To me, it doesn't have the same feel to it as it used to. It would be nice to see it change for the better.

Larry Griffin

But that doesn't say muchWest Virginias best

Jon J

Great mall in downtown

Naomi Lewis

Love the mall to many gangsters throughout the day, that's why I go to Huntington Mall.

Joshua Fisher

The Town Center Mall used to be a real attraction but over the past few years even though the mall has made some major renovations retailers keep closing leaving more and more vacancies. It is still worth visiting as there are still several great retailers holding on.

Virginia Tucker

Really has gone downhill in recent years. Many popular stores have closed. For example, Sears.

LeeAnn Haun

It has an assortment of places to eat and shop I've enjoyed going since was a kid

Tabatha Bailey

Love this place!! Lots of different things to find in here!!

David Jett

The mall is always clean and aesthetically, it's really nice, especially after the remodel a while back. The problem is the hardline uncompromising stance of the owners. Every time I go in there, the mall seems more and more like a ghost town.

Josh Beane

A moribund wreck.

T

Its basically empty everything's shutting down and nothing interesting needs a bunch more business very dirty with 50 % closed I'd say Wv turning into a ghost town nothing in charleston but crooked capital politicians we have a gold dome and no business or attractions its a waste just chemical plants and pityful jobs !

Katie Adkerson

Cool mall. Way bigger than I thought it was going to be. We loved the giant Christmas ornaments hanging from the ceiling, very festive. My husband and I loved this mall when we were there visiting from Idaho

Jenny Contenta

Closes early,but pleasantly surprised that it has a lot of stores. Liked that it was literally across the street from my hotel. I will go back!

Amanda Rucker

Was alot better 5 years ago. Half of the stores have shut down

Erika Frazier

All kinds of stores under one roof what's not to like. Plus they have a food court with some really great restaurants on the entire 3rd floor. Not to mention they have several eat-in what I call fancy smancy restaurants on the outside or right through the front doors either side. They have Outback Steakhouse, Chilli's, Tidewater Grill and a really really nice Steak House called The Chop House. The only thing I truly miss here is that Dairy Queen, they left a couple years ago and that made me so mad.

Julie Morris

Nice mall with a starbucks, dipping dots, and major brands...also some cool boutiques for the gals.

Lois Halstead

Nice mall with a wide variety of stores/products to shop. Convenient parking. Everything in-doors.

Julie Blevins

The parking lot is unkept and dark. Park right next to the door on the food court and you shouldn't have a problem. We never have. The Japanese at the food court is cooked right in front of you and is always delicious. It is inexpensive but that is just an extra plus. Chicken terriyaki and fresh vegetables for less than seven dollars cannot be beat. I would pay double for this dish there. Delish.

Amber Stevenson

This is the only mall to shop at in the area of which I am. Stores are changing. New and improved more current and future fashion forward clothing being sold. Moreover I have to mention that you have to pay for the latest trends, so for that matter prices are higher than what you have experienced in the same place only a few years ago.

James Mcdonald

Nice place it's clean not a lot of anchor stores.

Kizzy Richardson

Big selection on glasses!! I Recommend this place. Kizzy awesome ask for her!!

Richard Boyd

Sad to see the Town Center in such decline. I only walked 1/8 of the floor and there were seven empty places, plus the two empty anchors.