Here we offer you all the feddbacks of people like you who consume the products of Guitar Center (Mall) in the state of South Carolina.
Currently this business has a score of 4.4 over 5 and the score has been based on 406 reviews.
As you can see it has an average rating is very good, and it is based on a very high number of scores, so we can be pretty sure that the assessment is quite faithful. If many people have bothered to rate when they've done well with the service, it works.
You know that we don't usually stop to set evaluations when these are good and we usually do it only if we've had a problem or incidence...
This Mall is included in the category of Music store.
Great deals and great customer service!!!
They fixed my guitar for free !
Love this place. Employees very friendly and helpfull. Good prices on guitar strings and guitars.
I'm a musician, the band and I come here sometimes to just goof around on some instruments before practice. They have a pretty good selection of basses, guitars, and drums, along w things I've never even heard of. Awesome place to hang out tho.
Pay back Is good but you have to watch them
Easy in and out for everything from strings to new equipment
Overall I was pleased with my shopping experience. Guitar Center was suggested by a friend of mine. The sales staff was very friendly and helpful. I liked that I had an opportunity to browse without being asked every 10 seconds if I needed help. However, when I was ready to purchase and had questions the staff was very helpful. On my 1st visit I left my wallet at home and the staff was kind enough to hold my items until I returned about an hour later. That's what I call good customer service. I will definitely be back.
Very helpful and knowledgable staff, had exactly what is was looking for. Even gave me a gig bag to go with it.
Got ignored by the staff. I put a lot of weight on customer service. It just wasn't there. It felt uncomforrable. I'll probably shop online or go somewhere else next time.
Great service better than Sam Ash
Friendly people trustworthy they really know the business
This place is amazing. They have pianos, drums, guitars you can try out. The people who work here are very nice and helpful. Also there is this peaceful wooden room where you can try out different acoustic guitars. I was in there Saturday and there were 2 guys playing the acoustic guitars they wowed me and they were nice. I do wish I knew there names though.
Taking piano lessons with Zack he's awesome
Nice staff! Also, they have a great return policy. If you're a "DJ", try some equipment out. Then if you quit, bring it back. No worries!
People very helpful. Well stocked.
Very pleasant staff, but completely failed to tell my dad that he needed to buy a cable for the guitar he just bought himself for his birthday—after driving 45 minutes and spending nearly an hour talking about his decision to buy his first guitar, with a very clear indication that he knew nothing about guitars or how to play.
Sales staff not helpful. We knew more about the guitars than they did. Cluttered and items not priced.
Awesome experience have been back several time since.
They have a HUGE selection of whatever you're looking for at this store. The staff is very great and knowledgeable of the products they sell. I was looking to purchase an electric guitar and amp for my son which I knew nothing about. The salesman was very helpful in making sure I made the best selection. They have anything from beginner to advanced set-ups.
Awesome music store!
The customer service here is over the top amazing. Everyone was so helpful! Jason Wolfe is very knowledgeable and taught us a lot!! Thank you everyone there for going out of their way to help every time we come in!
Very knowledgeable staff who will go out of their way to help you.
Knowledgeable staff and a clean building. Great first trip inside.
Excellent customer service and welcoming atmosphere. Reps are very knowledgeable of the instruments and gear in the store.
Man I swear these strings we're on sale then not once I got to the register.
The store in Spartanburg, has been very helpful to me since they opened. They always try to give me a great deal and the most for my trade ins, which usually are in great shape. Very kind staff and I hope to be working there someday. Go see them.
Bought Tim a guitar for his Birthday
Had a blast here
Staff is always super friendly and they actually know what they're talking about
Had everything I needed!! Even had Lee Oskar harmonicas for my husband!!
Love this place! Very friendly staff
Interesting cool place
Great customer service. Start to finish. If you stop by here ask for Ron. Hands down, the best worker they have there. He doesn't care what you buy or how much or little it costs. He treats everyone the same. He made my son feel very welcome and was very knowledgeable. Thanks Ron!
The service is not very good. Had to go search for help then he was not knowledgeable about the merchandise. Seemed like he didn't even want to help us at all!
Love to watch my husband shop at guitar center. He's like a child in a toy store. Really wish the toys were a little cheaper!!
Helpful staff. Good prices
It's a store where you normally get all your Instruments needs from software to hardware.i just wish there were more Experience people there who knows the stuff when it comes to set up equipment etc.
Our home away from home!! Great staff and reasonable prices.
Everyone's very helpful I know when it's busy they have to work around but they are very informative
These guys know their stuff. Go here and be blessed.
Great service. The people was very kind... .respectful...
Great staff the return policy is outstanding the stock is great.
Great place with a great atmosphere. Very good selection too.
The staff is always friendly and very helpful.
Nothing wrong with it everybody's nice
I am a repeat customer and have always been treated exceptionally well by the the staff. I met Marc, the store manager today and was equally impressed. Very astute and article young man. High recommended store!
Sales personnel are very helpful and work with you to pick out the best instruments for your needs.
Great place to buy all your musical needs.
Very clean, super stocked music store. Guitars galore, with excellent prices. Must check them out if you're looking to buy a guitar or just to stop by and pick a while. These guys are very courteous and knowledgeable!
Reasonable prices & great selection.
I enjoyed it
Some of the guys are great. Some of the older employees that may have moved on were beyond unhelpful. To the point of aggressively rude.
Staff is not very friendly nor knowledgeable at this location despite how beautiful the store is. Got some great stuff in the store, but you may have to order online and have a good bit of stuff in.
Guy was awesome and helped out our college daughter in picking up a new piano. Staff is super friendly, prices were very reasonable. Highly recommend!!
Great customer service with plenty of open amps to jam out on
Worked with Store Manger Mark F at the Spartanburg store next to Barns and Nobel. Great prices, great service, very good prices. Have been a customer for 6 or more years and will remain one. Thanks Mark!!!
Very knowledgeable and friendly service without being pushy at all
Very helpful staff
Great place to shop. Stopped by to get a set time of strings. Thank you for the military discount.
Outstanding customer service. Very professional and knowledge based staff. Quality products, great inventory. Very pleasant experience. 5 STAR !!!!!
Love their acoustic room and electronic percussion equipment. Friendly staff is a plus too. I love it, can't visit without spending an hour at minimum.
Great atmosphere, helpful employees, bought 2 guitars from here and had a great experience both times.
Great concept if they actually had things in stock. I can order from the comforts of home.
Snobby clerks that only help if made it seems. A trainer tried calling out my friend to fight once before too
The location here in Spartanburg is outstanding! I know when I need help, Caleb is my go-to guy. Caleb is very knowledgeable and when he doesn’t have the answer, he knows how to find it. I come here because the expertise of this team gives me the confidence that I am choosing the best option for me. Thanks again Caleb, your “ready-to-help” mentality and great attitude made my experience here a step above!
Excellent customer service by the one who waited on me, but the management was a little bit more of a burden. I finally got what I wanted and am very satisfied, but I'm glad I asked about Amazon.. Hint, they Pricematch..
Helpful staff, not the most knowledgeable but helpful
Help friendly and knowledgeable.
The staff is generally knowledgeable and helpful.
Everything about this place was amazing the customer service was very friendly and punctual. They gave me a lot of insight on their lessons and different types of instruments. And for people with children it's a nice place to go. They're not like other places where you go and bring children they're constantly watching them or telling them to stop they were very friendly and children friendly.
Great staff. Ready to help
They are top knotch exceptional people
One of my favorite places to visit. I always spend too much money there. Their stuff is great though. I'm so glad they came to Spartanburg.
I have had very mixed experiences at this guitar center. A few of their associates are very pleasant and knowledgeable. However, many of their staff members only want to sell you things and are not helpful if you have a problem with their product. I am not sure if they make commission... but they only seem to care about getting your money.
Great place littlw pricey tho
Good people. Great service. Liked the fact I wasn't attacked by 20 sales people to buy something I really didn't want or need. They always seem to have plenty of stock of what you could want. Easy in and out parking makes this a fun place to stop by and browse.
Great service and willing to make a bargain with you!
I called ahead and asked for a specific product. They said it was there. I got there to find out they avtually didn't know what I was talking about. To make it worse they also could not or did not want to give any useful alternatives to what I needed
Service is slightly slacking, at least compared to the Greenville store. I was interested in a pretty high end sub, but the gentleman in Pro Audio tried selling me the cheapest brand they stock. Basically no demo models of higher end keyboards, just $150-300 models. No pro grade units. Overall not a bad music store.
Great customer service, was greeted upon entering the store, and was immediately helped with the item i was looking for and explained too as exactly what i was looking for. Awesome prices on guitar strings as well.
Great atmosphere and service!
Best shopping experience in ever, anywhere
This place has it together. Delt with another close by guitar center before but after seeing how organized and well managed this store and getting all the help with what I was trying to do... Wow. Will definitely consider the drive to this better location when thinking about big purchases.
Great selections of guitars and amps. Relaxed atmosphere. No high pressure sales!
Great people and prices
Thanks Chris the drummer at guitar center.
Under pays when buying items but who dont. Friendly staff, great place to test out equip before purchasing. Lots of stock/instruments available. Nice place