You will be able to see all the feddbacks of real people like you who used the services of Franklin Park Mall (Mall) in the state of Ohio.
Currently this firm receives a rating of 4.2 over 5 and that score is based on 5816 reviews.
You may have noticed that it has an average rating is really good, and it's founded on a large number of scores, so we can say that the assessment is quite accurate. If there are many people who bothered to rate when they've done well, it works.
As you know, we don't usually bother to write tatings when they are good and we usually do it only if we've had a problem or incidence...
This Mall is classified in the category of Shopping mall.
You can tell when curfew is active because they have like the entire security force there making you feel like you're in a prison
This is my favorite place to shop great selection of stores
Only mall left in the city. Fairly good but very standard chains nothing unique. We don't go when their is a new movie at the cinema as the crowd can get rough.
Took the wife's ring to Kay Jewelers for some repair work. Always get good service and the manager Nicole is awesome.
I went to the movies that day. I not only enjoyed the movie but I was able to grab something to eat. There is such a variety of restaurants to choose from and many stores to shop through.
Still my favorite mall and it still has a lot of good shops and a good food court relatively expensive though but I still like going there from time to time
Offers everything in a comfortable environment
This mall has become so boring since they lost Disney store, and the puppy store! They seem to have nothing more than tons of food places and clothing shops...whoopie! The only things left worth going here for are the Black Rock (which is expensive but delicious), the Theater, and Game Stop. This mall has become very qued into the preppies who love to buy for themselves! Malls used to be all about family time, even their childrens play area is a joke! I'd rather drive back to Michigan for great malls or even Frankenmuth for a truly fun experience! This one is horribly boring!
Visiting out of town. Very nice Mall
Great place, lots of stores and amazing movie theater
Absolutely beautiful alot of stores. It is easy to burn hours here.
I don't spend much time in the mall, but I do go to the restaurant, BD's Mongolian Grill, that is on the outside of the mall between Macy's and Dick's. I recommend it to everyone, I've been going there for years and never been disappointed. I do stop in the mall when I'm early for BD's and I really liked the discount section on the second floor of Macy's.
Love this mall, so much to see and even more opportunities to empty my wallet. Very beautiful architecture and is kept clean. Large variety of stores and I have always had good experiences with staff. Definitely my highlight when going up to Toledo.
Went shopping with my sister. Stopped in a number of stores. Had a great time. No problem with parking either.
They have everthing for back too school too great gifts for birthdays anniversary and Christmas. And just because.
Nice and clean first time visit, look better than pictures
Always appreciate the great variety of shops!
if I could give zero stars I would. The female security guard with brown hair and about 5’4” stops me and asks for my ID. But let a group of teenage boys walk past. Anyways I get my ID out and hand it to her which I didn’t have to do because security guards are NOT actual law enforcement. She doesn’t even look at it. She then gets her tiny note pad, and crayon out and starts writing something down, maybe what I look like, not sure whatever.. then 3 men security guards escort me out as as I proved I was 18 to the woman, didn’t matter I guess. I drove an hour to go shopping on non tax day to have to leave for being of age. Not sure if she knows how to do math but in the mists of being escorted out I was too mad to even say something. Anyways good mall terrible security I feel for that woman she was probably having a bad week from not passing the police academy:/
Was a really good and kind place to hang out
Best mall in the area .......(since they closed and/or abandoned all of other ones)
Kicks teenagers out unaccompanied on the major shopping times and days. Get over yourself, malls are dying and teenagers don't hang out there anymore anyway.
Huge mall with plenty of stores and eateries. A real experience.
Lota good stuff was kinda confusing to get around
Hadn't been to the mall in quite a while but had to get my glasses fixed. I felt very unsafe the day I went. Guys were yelling, drawing a crowd about to fight. Cops and security just watched. Definitely not a safe place. I wouldn't go there alone.
Nathan treated me really well. Bought the new iPhone 11 I love it already. Definitely give them your business
This may be small in size compared to other malls. Accessibility is well designed. But some popular brands/stores are missing such as Nike. Food outlets quality is good for snacks or a meal while shopping. And all the big stores are connecting which is a good thing.
Went to see 'POMS' this afternoon. Excellent movie! Everyone should go see the movie. You won't regret having done so.
Love it! Really nice
Just love this mall and the many different stores within it.
A lot of nice stores and a great food court.
It's a mall. There is nothing wrong with it i just despise malls in general.
I went shopping at J C Penney's today. I love to look on the clearence racks. I did get a real nice Alfred Dunner shirt for $10.79. It was 80% off. The shirt was orginally $54.00. If you like to shop cheaply go to the clearence racks at J C Penney's.
The mall has a policy that does not permit anyone under 18 in the building without supervision on Fridays and Saturdays. My daughter who is a responsible 17 year old went in with a pocket full of cash and was refused entry. I also will not be spending my money there in the future. Discrimination comes in all types... instead of punishing people that cause problems; they've decided to block a whole demographic.
Has all the stores that you would find in a mall. Nice and clean. Although the restrooms are not that clean. May be the cleaning was due when I used the facilities. Has some covered parking which is nice. Having Cinemark is nice. If you are new to the area you must know a very important policy at the mall which is "All visitors age 17 and under must be accompanied at all times by a parent or supervising adult age 21 or older on Fridays and Saturdays after 4 pm."
This place has everything. Love Zales, Bath and Body Works the most
So many places to get the top brands!
The worker who assisted us was very helpful and pretty
Wife went purse shopping at Penneys. Bought two. Happy wife happy me !
Great mall with a lot of options!
Cool to walk around and look at things. Only a few select stores I can go into and not blow a ton of money for things you can find cheeper elsewhere. They also have a new policy after 4pm if your under 18 mist be accompanied by an adult this includes the movie theater part.
This is a nice small right in the downtown of Toledo I would definitely recommend it this a good selection of stores and a good selection of food in the food court and the cinema
Went to see a movie. Was not enjoyable because of the young ppl behind us.
Franklin park mall, i go to every once in awhile just to look at the stuff in shop. I very rarely purchase things due to everything being "overpriced" in my personal opinion. But the food court is nice and lively with a built in fireplace. The theatre is abit mediocre I'd say though compared to the theatre i go to in Michigan with reclining chairs. But in general its a good walk around experience
Too many unruly kids and I keep getting ID'd at the doors even though I'm well into my 30's. Maybe less focus should be on IDing patrons and instead, kicking the unruly ones out.
Great stores. Too bad the Disney store is closing along with one or two more closing.
I hadn't been in this mall for sometime. I was surprised to see many stores have left and are borded up. If i had to guess why, its probably a combination of Amazon and the mall having physical altercations over the last several years. There used to be North Towne Sq, Southwyck, Woodville, and Fallen Timbers... Now its just Fallen Timbers and Franklin Park. Malls are definitely going extinct. This will be the last to go if it does go. It does still have some nice stores and if you go during the day on the weekends its always been a family safe environment. I just wouldn't take my kids there later in the day especially on a weekend. In my early 20s i worked several jobs in that mall and saw my fair share of fights break out... Hence the police station on premise.
Went to a movie and enjoyed. Comfortable seats.
I took my son & nephew to go see. It chapter 2. It was a good movie. Polite customer service. I will most definitely be back. Keep up the good work
Can get wat u want easily
Very beautiful women roaming the mall
Beautiful Mall! Many shops to enjoy and a great food court!!
Plenty of good stores, wish so many stores wasn't leaving.
This mall always is nice they really did a good job
Always a good time with great staff. Very much enjoy karaoke every 1st and 3rd Saturday.
I love the mall, especially Pennys.
We are new in town and we were both shocked at how awesome this mall is! The atmosphere is amazing and we just loved it! We will be coming back for sure.
Don't waste your time. Go to Perrysburg or Waterville to shop. Nicer and safer.
Is a decent mall, good small food coirt, big three story parking lot in back.
Nice mall, good stores needs better resturaunts in food court.
Excellent shopping experience, clean, fav stores and cinemark cinema (more fav franchise for movies)
Please get rid of your Sutra flat iron kiosk. Come here to spend hard earned money, not be solicited into a bait and switch sale. Wish they would’ve gotten rid of this instead of the Disney store
imagine closing the mall to teenagers at 4 pm on fridays? you’d get so much more money if you got rid of that rule or at least let 16 be the cutoff. i bought tickets to see a movie with my boyfriend, got all excited, only to find out that we couldn’t be there at 4:25 in the afternoon alone. if i can drive a car, i think i can be in a mall without my parent attached to my hip. if i can get a job, i should be able to go to the mall with my friends without my dad 2 feet away from me. but whatever. make less money i guess. just saying, teens are your biggest demographic. horrible business move. at least this time when i got stopped, i didn’t get forced to walk in the pouring rain and darkness, alone with my boyfriend, all the way around to Dick’s INSTEAD of just getting escorted to Dick’s by a security guard INSIDE. Lol.
The mall is good place to hang out but they need to improve the kids play area
Plenty of parking and shopping choices. Family friendly atmosphere, inside & out. It's nice that you can choose from a wide variety of restaurants within the mall or several on the exterior or nearby. There is within the malls parking lot a mini amusement park area with several rides, slides and vendors.
Very clean mall good security and really nice stores
It was pretty busy while I was there and it kinda felt nice because malls feel so dead these days. Very clean, lots of stores so lots of variety and options. Lots of security so you feel safe. Also has a movie theater on the second floor. Lots of parking. Great atmosphere. Great stores. Recommended.
Had a great experience visiting this mall, found it to be clean and well-maintained, really nothing to complain about here! Everything is on one floor, which makes for a bit easier layout to remember and navigate. Has a cool fountain and fake palm trees in there as well, great touches.
Love shopping here. Best in area. Sales are good
There's a lot of stores througout the mall and there's also plenty of food options in the food court. Some of my favorite stores are game stop, hot topic, and spencers.
I work in the mall, please don't ask me any more.
Some of the best shopping around
You get so many stores... It's just awesome...
Fun to just look at all the things in all of the shops , good food court to
Too many old people. They are doddering around. Look like they're about to collapse. In the way of customers. Food court not very clean. Cut hand on chair. Riots @ movie theatre.
Nice big Toledo mall with plenty of options; definitely something for everyone there.
Popular store brands, pretty nice & clean, although the movie theater upstairs has had bed bugs a few times. The mall gets a little weird at night & there is also a curfew for teens during the week/weekend. Not the best mall/area. You can do better.
Accessible movie theater and a decent food court.
Good place to go locally to see a movie. Prices are a lil high compared to monroes mall but if time is an issue its good in a pinch. That new avengers movie is unbelievable!
Great mall, the area gets a little weird at night, they do have a curfew now where you have to be within a parent or not allowed inside the mall after a certain time. Great stores
I like the food court there since it has a lot of variety. The stores are also pretty nice with lots of options from budget to high end products. It's always a good time to take the family there for some Sunday shopping
Quiet. Kids in school!
Loved this mall in college, still a great mall looks clean and up to date.
Great mall, the last of a dying breed.
Some nice stores and still fun after all these years.
Love the build a bear and the restaurant's
Well today they changed the the policy to you have to be 18 to be in the mall and kids under have to be with a 21 year old person to go in the mall.But this is only Friday’s and Saturday’s. Which I think they policy is very crazy.
I just love shopping...the food court has a lot of options...
Nice Mall. Much changed from my last visit. Great food court. Lots of places to sit and rest the old bones.
We were at Bravo's. Great place to eat but needs some serious updating.
Lots of new shops coming in and they have the best place to get your eyebrows done
This mall is so nice. Only thing i don’t like is the fact that people around my age/my friends in high school can’t really hang around here. I feel like i’m always being watched to be doing something bad just because i’m a teen. I do love to shop here i just wish it was more teen friendly. Lots of nice shops and food though.
Many good stores to choose from .
As shopping malls go, this is small. It is clean, tidy and a pleasant environment. I visited a number of stores and staff were excellent in all of them. When I visited it did not have free wifi available.
I haven't been to the mall in years and it is a lot bigger than it was. My friend and I did allot of walking.
The fountains always look cool & the place is generally kept clean quite well. (^.^)/*
Gets me full cheap and good
Nice mall, i love coming here. They have pretty much every store you'd want and more....
This was at Black Stone restaurant. Food was amazing! But make this your last stop because you are definitely gonna smell like a cooked steak walking out of here!
Was at the mall only to go to the apple store. I was comfortable, parking was quite easy. Restrooms were very nice. I had to walk through the food court, which was clean and comfortable- looking. I went back a few days later to eat at the food court. There is a sign that young people can only be in the mall with an adult. That made me much more comfortable to be there than I had been when I was there before years ago. I hate to shop, but will not avoid going there as I have in the past.
I only go there cause it's close, and I try not to go often.
Closest mall to me and I love to go there and walk around!
Nice place to walk and enjoy ur day
Grat place to just get away walk and shop.
When I first got to Toledo there was nowhere to go but the mall. So I like this place. Its a pretty decent mall.
There is a new "law" in the mall now. People under 18 can't be alone passed 6pm. It is safe there, don't worry. Many shops with great quality items. Food is also really good with reasonable prices. There are even lots of tables you can sit at. The theater is on the upper level where you can watch movies. Also good prices with the latest movies.
This place has everything for one stop shopping! From food to getting your hair and nails done. Movie theater, clothing stores, build a bear, shoes, house hold products, maternity wears and much more! Cant go wrong stopping in here!
Few shopping malls are what they were back in the day, and Franklin Park is no exception. I have fond memories of a place that was a destination and an experience, a place that combined the best parts of a street fair and a shopping center. Now it's sterile and monotonous, mostly clothing stores and the few new and interesting places seek to have their own entrances so you can get to them without having to enter the mall.
Hopefully this place lasts a few more years. Pretty scary everytime I go in and see another store closing. Aside from that it's a nice well kept mall. There's a lot to do and eat. Hopefully they can reinvent themselves to remain relevant after stores start closing due to online shopping. Thinking more service industry and less retail. Like a central location for all kinds of restaurants.
I love Franklin park. Has everything. A great place to hangout.
I still like the experience of shopping and going to the food court.
I generally hate going to the mall, but not too bad today. It was clean, not too crowded, and a very helpful security guard pointed me towards the shop I was looking for without me asking.
Great place to have drinks. #BarLouie
I go to this place to help my good friend who works good loans and neighborhood news very good friend the only reason I like to go to the Franklin Park Mall
I knew where everything was. Even though i had to walk around a little. I had fun
Lots of stores very modern very entertaining.
Love Macy's and dillards!
Much to see and many events and places of the mall were setup for visitors to have a unique seasonal experience. Any shop you would desire from electronics, boardgames, lingerie, and food. Great Lebanese restaurant too -- serves Turkish coffee!!
Don't go there alone. Alot of trafficking goes on. Be allert of your surroundings at all times.
We just ate at Black Rock Restaurant. It is a fabulous restaurant. Claire was our waitress and she did a great job explaining everything. Would definitely eat here again. Hope to get a restaurant open in Clayton NC.
Always a delight to visit here. So many stores to choose from.
Great food court great stires and great service
I love shopping at that mall I wish we had a mall like that in Adrian cuz I have to drive aways but I find so much there I love it
Great movie theater and very clean. Workers are nice and helpful
Great place to walk before the stores open. Security is very attentive and readily available. Very friendly walking crew. Massage chairs in the food court are great!! Very clean restrooms. Nice variety of shops.
If you need something in a pinch it's worthwhile
Pretty good place to kill time. Decent store selection
It's not a bad building or location but there's been a recent policy enforced that bans anyone under 18 from being inside the mall without a parent or guardian. I understand this rule in theory but guards have kicked me out in the middle of winter because I forgot my ID and I was not allowed to wait inside for my parent to pick me up. And now they are enforcing this rule in the movie theatre too. I wanted to take my brother to see detective Pikachu as a congratulations for getting good grades in his first year of high school but we had to call my dad and make him sit through the movie with us because of this new policy. I can conceptualize the rule as being helpful in most areas of the mall but the movie theatre? It's ridiculous. I think it says a lot about the mall that this new rule can be so easily enforced yet whatever problem this rule was created to combat was somehow out of the guards' hands. Let teenagers go to a movie for goodness sake.
After over 20 years of being a customer at this mall, I’m done. Being racially profiled, discriminated against, falsely accused of stealing and then treated poorly by mall staff after reporting it was the last straw for me. I’ve had issues with individual stores for different reasons in the past and the lack of action by mall owners/management always bothered me. It seems they rarely hold their tenants accountable for their deplorable actions and policies are not constructed in a manner that supports patronage or encourages an enjoyable shopping experience. I’ve never seen a business self-sabotage itself so effectively.
Found some good deals.
Cool mall kinda small though
Great mall. Good variety of stores. Excellent restaurants at and around this location. In a great small town of Sylvania. Just needed to find better sales which gave the lower rating.
We came here for the Apple store but found a whole lot more. Had lunch at the Gyro place - food was good. The folks at the Apple store are very accommodating and helpful. The mall is beautiful, clean, and inviting.
enjoy walking around there staff is awesome there
This is my favorite place to go shopping so I can get almost anything here we need and eat lunch,get my hair done and a manicure, pick up gifts,or see a movie, great place and never super busy when we go.
Love this place! There a plenty of places for children to get all their joy out as well! Super nice and I love how there is little food markets so that of I'm hungry, I can just order there! Super good service as well!
If I could mark this mall to no stars I would. Workers and shoppers are rude and mean. H&M is terrible. I took my roommate to the mall so she could shop at H&M. I was not buying anything because I did not have money to spend. I was looking around and I came across a cute dress. Not knowing it was plus size. A H&M worker comes over and says, excuse me do you need help. You know you are looking at plus sizes. HOW RUDE. What if I was shopping for someone who is plus size. I then tell her I am not buying anything and that I am with my friend as she shops. The worker then walks away and tells all the other workers that I am just looking around. They all begin to follow me around the store. I felt attacked. Another time I brought a medium size group of friends to the mall to take pictures in front of the waterfall. A female cop began to give us the hardest time about taking pictures while saying rude things to my group. I wish I would have recorded her. I get that Toledo is high in sex-trafficking but that gives NO ONE the right to be rude and nasty to people. No wonder why everyone talks hate about Franklin Park Mall.
Went to a birthday party at the 5. It a very nice mall
Nice mall. Lots of different stores. Plenty of food & snack choices. Seemed to have a heavy security presence. Wish they had more sales. Everything seemed full price. Orherwise, wonderful afternoon stop.
Ive been to many malls and while Franklin park is one of the smaller ones, there is alot that can be done while youre there. Interested in tech? There is an apple store. Are you an edgy goth? Hot topic and Spencer's. Are you the opposite of an edgy goth? Claires is still a thing. If you want it, you can find it. Unless its the disney store. Rip.
I love this mall. Its unique and has many different options to choose from when it comes to food and retail!
Went to the movies with my son and too all my favorite stores great bonding time with my son and seen a new movie and grabbed food at the food court
Excellent employees! Very willing to please!
Fun place to shop! Beautiful flowers!
Great stores with good deals, but always crowded
Full of great stores! The layout is a bit questionable, but I really enjoy every visit to this mall.
Nice mall! Had the stores I needed to go to and great parking!
My first time coming here and It was nice!
Not much to the mall, stores way underwhelming.
Nice Mall. Good variety of stores and a clean food court.
Busy place. I can't imagine what it's like around the holiday season. They have everything you could think of. If nothing else, it's a great place to walk around for some exercise. The variety of shops will keep you entertained
Raising rent, forcing out stores that made the mall fun to visit. The Disney store is leaving in June due to the rent hike. There was human feces on the bathroom floor in the food court. If they’re going to raise rent, they could at least spend a little more money on cleaning staff. Pottery Barn is pretty much gone, Payless leaving. I get that things change, but a mall isn’t a mall without good stores.
Great places great walk
It is rare to find a mall that is still active. Franklin park is clean and has a lot of stores. The food court also has a lot of food options to choose from. There is also covered parking at some of the anchor stores.
We went to bar louie for dinner. Good food! Nice mall
Visited Lens Crafters and Kay Jewelers. Quick stops to get glasses adjusted and get rings corrected. Both we taken care of in a matter of minutes. In and out in about 20 minutes. Great place to shop during the week.
Love it ....everything ya looking for in one spot
A lot of stores closing. Not enough to choose from to me for clothes and accessories.
Went into the new Market in the Mall. Has over 30 vendors. There is a hot sauce vendor that had a selection I only saw once. They have alot of homemade neat stuff. Got about 10 hot sauces I had never seen before.