Reviews of Cottonwood Mall (Mall)

Tiffany Halliday

We love how convenient the mall is, we are here at least every two weeks. Great selection of stores, I'd just wish they would stop changing the stores so frequently.

Peter Lesko

I love eddie bauer

David Jones

Loved the reptile shop.

Jai Brewer

I feel safe in the parking lot..i can relax shopping knowing my car will still be there when i get out..there's a great Reggae shop on the second level near the front entrance thats very nice!..all kinds of incense and sage ..its great!

R&D

Customers are allowed to walk their dogs on a leash in the mall where everyone walks. But the owners do not clean up their dogs poop and people stepped in it tracking it everywhere. Cottonwood used to be a very nice mall.

0 0

Cottonwood mall is closing more stores than opening them. They certainly are not lacking in the kiosk area I think there are more of them and the people who run them are very aggressive. Parking is good.Didn't buy anything, just wanted to get out of there do to the aggressive people that run the kiosk.

Shanaya Battelo

I love the mall. I personally like Spencer's, Dairy Queen, Ulta, and Victoria's Secret. I love the mall for reasons like, tons of variety, kind workers, tons of stuff to do, and great food variety. Thanks for the memories.

Stan Bell

"Go see South West Treasures new store.It's my sister & brother-n-law's. It's So wonderful

George Loy

Never been to Albuquerque before and had to stop and grab a few things. It was clean and they had plenty of stores to choose from.

John Romero

Lots of specialty shops, food court and several great restaurants outside on the property make this mall a great choice for shopping, entertainment, and food. Movie theater completes the mall and there is something here for everyone. Other shopping close by as well as many, many restaurants.

Chris Lagunas

I think it's the best mall in New Mexico.

Jr G

The entrance is a bit empty and the interior makes the mall feel ＡＥＳＴＨＥＴＩＣ　ＡＦ but aside from that, the mall is pretty decent and well populated. 8/10.

Frances Martinez

A very nice mall to visit, there is a lot of security, that's a good thing.

Christina Sedillo

This is a good mall to take your children to run off excessive energy. It's not too busy or crowded. There seems to be a lot of stores that recently closed so it's kind of empty. Not great for shopping but there is the Disney store and Build-a-bear store which I like. The food court has a few good places to eat at. The restrooms are not the cleanest though and there is always one or two stalls and sinks that are out of order.

sue Ribeiro

What a huge, mall and beautiful, upscale shopping experience! Every store one could need!

Victor Vasquez

Awesome place specially the dining area's ceiling

Gabriel V Montoya

Great shopping selections in most stores.

Frances Salinas

Very beautiful place love the balloons decoration on Top of the ceiling

Trevor Toledo

Lovely shopping mall!

E H

Lots of stores are empty but yet it seems overly crowded. Lots of annoying teenagers with nothing better to do. There are still a few good stores but you are honestly better off going to Coronado.

James Ortiz

the food court is awesome!

Llorente 93

This whole shopping center is just sketchy at night. It's okay in the morning though. On weekdays foot traffic is light in the morning, that a good time to go. Prices are high though compared to what you can buy online. There is an anime merchandise store (I don't remember the name) which seems cool but is way overpriced compared to online merchants, also the cashier there looked unfriendly and unwelcoming like he HATES his job. Cottonwood isn't what it used to be even just a decade ago, malls across America are dying due to online competitors. Saaaad.

Sandi Horton

Clean and easy to find stores. A fun experience everyrime

Dennis Trivett

Smaller mall but is great for their relaxed policy on dogs!

K’s GamerTag

The vending machines charged my card 3 times for a single soda

Martha Sleeper

Fun with two of my grandsons and their dog!

nick torres

Best west side shipping in town.

Dominick Tafoya

Penguins play since I was a kid love it cuz everything you need and all the

sefriano prudencip

I would like this mall if it was remodeled. If it was remodeled then there would be a possibility of more stores opening. I think that some stores that were recently opened make the mall look like a flea market. It just looks terrible. I sometimes think who is the owner of this mall because they are doing a poor job.

Kevin Nebens

Cool stores, everything I wanted..

Rachel Basham

Nice mall. Love all the balloons!!!

Mel Day

The Great Temple of Consumerism

Salem

I like going to this mall once in a while. It's a great mall and the shops are great to but it's about an hour, hour and a half away from where I'm at. It's a little far away but I still make trips over there to shop.

Joe Tafoya

Place needs more variety of shops

S Leigh

The main elevator was broken but a girl in a kiosk nearby saw we were looking for elevator access and told us to go to a main department store to find an elevator. Also the theater has an elevator, the doors are blocked off upstairs but the man upstairs allowed us to exit through the blocked off area. So the people are extremely friendly and kind. Which is great.

CGCN Media

Love this mall its enormous so many amazing stores great mall !

Fox Mulder

It's good. Only thing I'm interested in is the Anime store and sometimes Hot Topic, Stop Games I mean Gamestop but seriously they should be stopped.

Shaun Michael

Good place to shop.

R Rogers

Boooo!!! Went tonight to do a bunch of Christmas shopping and was shocked to see very little to no decorations in the mall areas and only a few in some of the stores. Yet they all want my Christmas shopping dollars. They won't be getting any from me this year. Kept it in my pocket and heading uptown this year where the Christmas spirit is alive and well. Cottonwood Mall is too Bah-Humbug for me....

moises olivas

Awesome place for shopping, in my case i enjoy a brew at RED ROBIN then head to purchase items i am needing. Great place to shop for clothing...

Jimmie

If you are looking for a place to shop from high to low end, this is your place. They also have food as well as a movie theater. Tons to do and highly recommended.

Brian Daw

Cool place 2 shop have what u want and good food. Better than Coronado if u wanna shop Cottonwood mall is the place

Julie Cooper

My husband and I like to walk around this mall for exercise. If it wasn't for dillards and old navy this mall would be gone. It needs a serious remodel on the food court. I go to Coronado when I really want to shop and they have Macy's.

Claudia Florez

Very clean mall.good food court.

Joseph Girardin

This Mall was great . Plenty of variety of great stores. Was a great place to go.

Lisa Chavez

We wanted to take advantage of the fact that the mall has special hours that open earlier to allow walkers. The only problem is that it should have more signage explaining how many miles you walk when you complete the whole mall. It would be nice to have this information on hand.

Robert Osborn

Went to see movie there. Great seats like home.

Bobbye Lewis

Movie theater is great love the recliners, walked the mall and played table tennis for free, very fun agternoon.

Amy Gonzales

Nice mall, good parking, good variety of stores.

Johnell Davis

I love the Burger King here.

Topaz Pestalozzi-Conley

Good shops, but, suffering from the fate of all malls in the modern age - declining attendance and closing shops

Karen Evans

Nice place to meet people.

bc teasdale

It's a decent mall the theater is great.

Absolhunter251

The mall has a movie theater, food and stores, even hobby lobby! My favorite place to hang out at! I recommend it!

Estrella Avila

I never really go here. I live closer to the other one. I've filmed here but that's it...

Olivia Griffen-Schnepple

Its big and fun. They have a nice play area for the kids.

TEK IV

This mall is seriously going downhill, and quick. Majority of the anchor stores are gone. Sure they got a hobby lobby which is new. However it’s inaccessible from inside of mall. Store selection is mediocre at best, only thing keeping this place going is Dillard’s, JC Penney’s and the movie theatre. Bathrooms are a joke, the “family lounge” doesn’t have a changing table in it, and neither does either men’s room. Thankfully Dillard’s did. The food court has more revolving options than a door. I really don’t see this place lasting longer than maybe 5 more years.

Susan Keedy

Nice mall will return

Brett Smith

I think cottonwood Mall is awesome! there's so much to look at and so much to do it seems like a real true Mall from back in the 80s. They have a lot of good stores there and they have a lot of good things to eat. It's all so bright and open and worse The walk alone.

Elvira Bookless

Fun place, great service and great food court

Dixie Beckholt

The mall has new stores but some of the bigger stores closed down. The mall is kind of empty

Mark Willie

Nice place to get a haircut, tea, shoes, games and see the latest movie releases. Good food court as well

Philip Marez

Cool place to get some stuff or something to eat. Good way to like some time.

Michael Gonzales

Clean and well kept. I was waiting for my daughter to finish an exam and it was a cool place to relax.

Alan Vigil

Very nice fallout park is a great experience

Aaron Posey

Decent Mall, not what it used to be but still holding on.

LGKK 8990

Food Court Fuji Japan Food was not so good.. Spring Rolls were DRY and HARD, Peanut Butter Sauce was watery, Siracha left a bitter taste like it was old and the cook put soy sauce in everything which made the food taste all the same, vegetables were not cooked thoroughly.. Literally watch the cook throw it on the fryer for 5 seconds & he complained when we took a plate back because of its preparation.. WORST $30 I HAVE EVER SPENT!!!!!

Christina Snow

Excellent indoor shopping mall. Lots to do on a hot day with the kids. Clean and cool. Will definitely return. Super nice woman that rents these super cute little riding animals , dont miss that !!

Clinton Jackett

Got be be my favorite mall when I'm in town.

Joel Towne

Easy to navigate with a 90 year mother

Review it TV

Last minute stop at 8:45 a night still was able to get in and get my shoes

Michele Colvin

Nice and airey space, lots of shopping options.

Rick Duncan

It must be official.... I'm a geezer because I like Malls. This one is generally clean and they have a decent security staff so one should never really feel anything but safe. Like many Malls there are a few vacant stores but still a decent assortment of shops and even a few that aren't National chains to peruse.

Samantha Acosta

Its a nice mall lots of stores to shop in

Marcus Sanchez

For a sure a dying shopping center but the dog park they added has been a nice and close stop for my and dog.

Xuan Zhang

Love the ceilings of the mall. Hurricane wind machine is fun!

Lilith Mcmillan

Was great, had many stores.

Jess Baidwan

Nice mall with Disney and build a bear

Alisha Akers

Good spot kinda small but got a few good choices

Cynthia Lyman

I walk here each morning. This is a lovely two tiered shopping mall, with a dog park, and plenty of parking.

Amee Roberts

Dont waste your time. When I moved here in 2006 this place was bustling, now it is dying out. There have been so many stores closing and the decor is quite dated.

D Whirligig

Another dying mall across America. This place looks like a daycare center with the bungee jumping, train rides, romper room, and few stores with real merchandise. A lot of vacant store fronts and junk shops...too bad. I use to really enjoy shopping at Mervyns, Sears, Macy's, Conn's, and so many more.

Bo Bo

Not to happy with mall parking lot accidentally kick something when walking so i looked down and seen it was a used needle I immediately called security to help me properly dispose of it so no one would accidentally get hurt. When security arrived he stated that they get called all te time and find them in the area frequently so what did i want him to do i just asked him to guide me in proper procedures so some one would not get hurt .he then stated to just leave it there and to not worry about it and leave. I was just blown away by the professionalism of the security guard.

Lisa Robinson

Awesome time enjoyed Cottonwood today. Always clean with a good variety of great stores fun & enjoyable. Many many have closed but it seems newly enjoyable & useful ones seem to always replace the old. And Being there with someone you love always makes it a 10.

Cynthia Girardin

Much nicer than Coronado mall. Really like this place.

Kelly W

Found some really good deals shopping for clothes with my grandson. Went there 3 times in one day. Was wore out from shopping!

Elijah Cavinder

Feels like a dying mall. No major anchor stores, mostly a mix of random shops.

B. Hansen

While at Cottonwood wood mall I saw these wonderful places to put your loveable pet! I think this is a brilliant idea, thank you Cottonwood!

OTR Trucker

This is a very nice indoor mall. They have movies, a good food court and plenty of shopping. There's a lot of parking and the mall is surrounded by outdoor malls with all the big stand alone retailers, many small independent stores and medical, dental and legal services.

Bob D.

Gr8 sunglass hut

Gi Barber

Great place to shop. Just about found everything the family needed

Gabriel J. Casillas

I went to get my haircut at the barber school next to the carousel. I've been going there for about a year off and on. I've always been pleased with the barbers and with the fun that the guys seem to have. It's a great environment and to top it off you can't beat a $6 haircut. The students of the barber school are given a grade A education and it shows.

John R.E.

Our family came for the Regal Theaters and walked through this 2-story mall. You know you're in trouble when the best part of a shopping center is its food court. Poor Cottonwood Mall, a victim of Albuquerque's changing tastes. Most stores here are not brand stores. Most stores here you might see on San Mateo or a Central Avenue strip mall. Cottonwood Mall is past its prime and it shows. So sorry to see it like this after so many good years as a shopping destination.

L L

I always went to this mall when I lived in the state, it was such a great place to roam around in. I visited the mall about 2 months ago when me and my father went back to check on how everything was going in NM, and we decided to see the mall, the place is smaller and less active then how I remember, it’s probably just because it’s been more than 4 years but yet, still such a walk back through memory lane. I love how they added a Japanese art/anime store, I bought a few things from there when I visited It’s a wonderful mall ^^ I hope it’s still there when I come back again.

Ethan C. Wilson

It's a mall. Where you buy stuff. Not sure what else could review about it.

Maryann Lopez

Nice stores, great area to walk in the morning.

Andrea Sicade

Great mall with a ton of stores. Some that I have back home and some new phones. The mall is always clean and really well maintained.

linda baca

Inside mall is nice but outside landscaping is unsitely either water for grass or cover with gravel not a pleasant looking Simon Mall

Ralph

Nice mall with a variety of stores.

Andrew Worsley

Great place to shop nice size

Matt Pike

This mall is becomming a ghost town. Use to have good stores, most have left the building. If you do want to feel like your in high school I guess you might like going.

Stacia Brown

This place is a classic. It's gone downhill a little bit with all the shops closing but this is still a great place to spend an afternoon or evening. I hope this mall never goes out of business, because so many childhoods have been spent, and are being spent, in it.

Oculus The 1 man show

Great place for all your shopping needs

A.E. Zerby

The mall itself is just a mall and rather Stark with all the stores that have moved out. Hobby Lobby is now at the mail with an outside entrance so that is a go-to store for me. Hobby Lobby gets 5 stars from me!

Nicole Albrecht

Great store options and not a super busy mall. The hot air balloons are really neat and love the carousel and train rides.

samantha urban

Great n different shops friendly clean cool

Thedudersa Dude

Great service all around and great food

Bridget Fain

Lots of stores for the whole family. A foodcourt, public restrooms and fun for the whole family . Definitely stop in.

Denielle Martinez

The employees were very nice and helpful

Arie Ann

A ghost town full of theft and crime... really sad to see.

Ruth Perea

Big mall, clean, great food court.

Josh

The food court at this mall is pretty decent. There is a big parking lot and I never have a problem finding parking. The mall itself is spacious and has never been to crowded when I went. This mall has most of the typical store your expect to find but I'd recommend checking out their online directory before heading down

Mel Mtz

Like to hang out at this mall. I love shopping here.

Deborah Astorga

Victoria secret had a great sale.

Artist Just Artist

Its awesome to shop, kill time, or even let the kids play at the small indoor play area!

Vallee Gurrl

I really love this mall and the cute dog park they have. I really can't understand why so many shops have left here. The area is very nice and the mall is better kept than the other one. I also feel like there are less bored kids and creepy people.

Kar Noel Begay Velasquez

I wish they had more options there. They have some of the most random stores in this mall lol but its not horrible

Dianna Mullet

The mall is anchored by Conn's, Dillard's, JCPenney; it was formerly anchored by Sears which closed in 2018, and Macy's which closed in 2017. It has Old Navy and a few other clothing and shoe stores, but the other stores are specialty and kiosks—nothing exciting. The same is true for food and restaurants, not much selection inside the mall. On the other hand, Breaking Bad and Better Call Saul were filmed here and it’s fun to look for the spots where filming took place.

Romey Sparks

Not to many handicap to park ckose

Silly Dee last

Its ok for what is available on this side of ABQ. Need new stores

Fannie Pinto

Not too many people, lots of parking space. Lots of choice of food

Cheryl Davis

Great ribs and drinks at the steak house

Victor Mike Golf

Yep, this mall will be totally empty soon enough. It really is in rough shape financially. I'm surprised a few stores expanded. This mall had better figure something out or it will end up just like many before it. Gone. I don't think it can be saved.

Lee Weinland

Excellent mall. There is a carousel near the food court and a fun kids train touring the entire mall. Great selection of stores kiosks.

TMNT

This is the nicest mall in New Mexico, at least of all the malls I've been in around this state. Clean, safe and a good variety of stores.

Leslie bethoney

Very filling plate, ordered #7, reasonably priced, lots of shrimp. Just needed a little hot sauce. The people here are super helpful and nice. Would go again.

Dominic Sedillo

I want this mall to be better than it is. When this mall was opened back in the early '90s it was a destination attraction for the Westside of Albuquerque. It was an innovative design, clean, and had unique tenants (that were not at the other two Uptown malls), as well as a great food court and autonomous mid-mall snacking places. However, it has become a run-down indoor flea market. There are a few high-end stores that you can tell keep the lights on, but the escalators and elevators are always on the fritz and the interior is varying degrees of cleanliness. The bathrooms constantly have non-functioning or perpetually "out of order" hardware. They are also in desperate need of renovation. The tenants are sparse and seems like every other month a new store is opening, but 3 are also on their way out. There is not a lot of traffic during the week and seems to be a weekend destination, but it feels very much like customer and worker don't want to be there. Example: Went to their in-mall Train 20 minutes before the Train stops running that day* (*I guess it stops at 7:00PM during the week), only to be turned away. I mean, why post that you're closed at 7PM if you're going to close up shop (aka turn away money). That leads me to this also: certain stores seem to have their hours willy-nilly without reprisal. Some tenants had store damage or gates that would not fully retract FOR MONTHS. C'mon Mall Management, let's get it together!!!

Tim M

There is an eclectic collection of stores from one of a kind to staple mall stores.

Luke Wortman

A decent mall with good food selection and stores. Good for all malls. There are so many shops to go to in there. There is a movie theater connected to it. There is a very large food court with many suggestions. Though, not good for people with allergies like gluten free and peanut allergies. If you have allergies and want to eat here, eat somewhere else. Besides that, everthing is great.

Aaron N

The current state of the Cotton Wood Mall is certainly disheartening. I remember a little over ten years ago, it being worth the drive down from Santa Fe to come visit. It was a novelty, filled with sprawling stores, and had plenty to offer. At that time, the Cotton Wood mall was no doubt the commercial hub of Albuquerque's upper north west side. Today, the mall sits partially derelict. From Macy's, Johnny Rockets, The Rocky Mountain Chocolate Factory, Sears, Mervyn's, and many more. The mall certainly doesn't possess a short list of former tenants that once provided it with the enticement and glamor it once had. What makes it worse, is that in an effort to fill some of its unoccupied retail space. The mall has allowed for many cheap and second rate stores to fill the void. Which as a consequence, only makes the its overall image look shoddy. While there are more than likely several factors that have contributed to its overall decline over the past decade (e.g. the rise of e-commerce). Those who have been around long enough cannot deny that Cottonwood's best days are indeed behind it. What stops me from giving this place a one star review is the Regal 16 cineplex, food court, overall cleanliness, and well management of the facility. Those in charge and tasked of running the daily operations cannot be held responsible for its current state. For what it's worth, they do a fine job in the increasingly limited areas where they can. I only hope that the mall sees a sort of revitalization effort go into effect sometime soon. If not, the upcoming decade may very well see the facility either further deteriorate, or simply suffer the same fate as its Winrock counterpart. That is, by inevitably closing its doors for good.

odyssey36

Lack of stores. Seems like management doesn't care about the direction the mall is heading in.

Darlene Montoya

What a wonderful place to come and shop and so much to see.

Michelle Tiner

Very mellow peaceful,pleasant shopping experience. :)

Dwain Stewart

Great store locator maps. Easy to get in and out.

Jonathan Berman

Falling apart though for as long as it stays an out of place tenant the Dillards is still class, including their fine women's clothing staff.p8

BJ Martinez

This mall always seems dull. Not very many places to shop. The food place absolutely needs more of a variety of choices. The mall always seems empty. Maybe they need an upgrade.

Elizabeth Diehl

The mall itself is nice. Lots of shopping. Busy atmosphere. The playplace is awful. Gross and peeling. Save yourself and your children from the diseases living on the play surfaces.

Robert

Big mall, safe. Clean.

Robin Hollingsworth

They have what I need to get. Thumbs up.

Christina Meyers

Great park and ride

Dominik Mendez

Very quiet. Which i suppose for any mall is a godsend, however i just learned that Cinnabon isn't there anymore and thats a major bummerino

Doreen Johnson

Love the mall.. purchase beautiful perfume at Dillard's the only place they have it love it

Daniel Nothwang

There are a lot of new stores in this mall. Different options in the food court, an arcade and a movie theater.

Eric Iholts

An interesting array of shopping local that can make for an entertaining walk when you feel up to browsing. Food court makes good food and the staff has always been helpful.

totesxjared

Decent shopping, pretty quiet for a mall.

pamela caruso

I like this mall. Clean and well managed stores.

STEEZYREY

TBH Cool mall rate 10/10

Adelina Paiz-Vaughn

They had a variety of fast food restaurants to eat. They had a wide variety of shopping centers. They had a carousel for the children. Plenty of parking area. The workers in the mall were friendly.

Corinne Kinasz

Great, huge mall with great stores!

Tom Scott

I'm not into malls already, but this one felt unclean and sticky. Movie theater at the end is better.

S Aragon

I wish there were more stores every time I go in there are new stores or stores have closed. Overall for the stores it does have it's nice to walk around. I do like the candy store that they have here and it's very clean. I was sad that Chow's is closed and even though Hobby Lobby is at this mall you cannot get to the store through the mall only on the outside entrance.

Wesley Hanchett

Average shopping mall. Limited hours. Great sushi though!

Richard Coop

Sweet Versace cologne $85, smells great

Rosa Canizales

Quite a few rude vendors. Good selection of stores.

Tony Day

Great variety of stores and kiosks. Easy to navigate.

Girth Brooks

Kinda deserted. Decent overall.

Dick Henkel

The pla nners who designed all entry points should be terminated.