Reviews of Water Tower Place (Mall)

hannah stotler

They have so many places to choose from. All the employees and the stores i went to were pleasant and its very clean!

edwardj king

Nice place to go to. Found what I was looking for

Racquel Gilpin

Eclectic venue with something to do for most people

LoserUser656

Amazing for taking a quick break

Russell Knipp

I really enjoyed shopping here with my daughter.

C Watkins

Traveled to Chicago as me and my family usually do throughout the year. I've never been to this particular mall out of the millions of times I've been downtown. While it has everything you could ask for during the Christmas season I'd settle for one of the of the local malls. A few of their elevators were down, no real food court area. Beautiful. But not something I HAVE to do again.

joshua folta

Pretty cool mall. It was like 100 degrees though so I got the he!! Out of there

ray lumley

Spent too much in here but I'll definitely be going back.

Demon Hunter

This was the most boring mall I've ever been in, don't waste your time. Nothing but high cost woman stores, nothing for the guys except this gaming store that was ok. But overall it sucks.

Lavea Couture

The shops the atmosphere the events that take place

Angela Seevers

Nice mall, there is a large selection of different food items in the unique style food court. If you are looking for a store, it is probably located inside this mall.

Bryanna Trece

I have to admit USA is such a beautiful country with so much variety, and so much fun things to do and places to visit. Chicago is such a chic place and this mall in particular is too, really loved the variety of stores they have here and the great environment of the mall. If you’re a girl who loves to shop like me, then definitely go here, this mall is great, nice scenery.

James Stone

Great variety of stores! Really nice food, it was very clean!

Cruise Planners

Great place for shopping and restaurants.

Don Barron

Beautiful mall on the magnificent mile.

D Larson

The tower itself is a nice monument. The mall itself is small but this is Chicago so it's not like there isn't more shopping options in walking distance. This mall in particular is a decent stop if you have kids. It has one of the better Lego stores in the Midwest and an elaborate American Girl doll store. So if you are walking around the area with kids it is worth stopping in.

Jeffrey Powers

Good place to shop, browse, or grab a quick bite to eat along Chicago's Magnificent Mile neighborhood. Worth having a look after seeing all of the high end department stores along the mile.

Elizabeth mojita

Terrible security while I was there these people were shop stealing almost knock me down the stairs.no police was there sadly these idiot's got away? Watertower needs more security on each floor on the electrics elevator and Electric stairs. It's such a shame! Be careful when you shop at water tower!

Jamie Kernel

An amazing shopping center for all types of shoppers.

Aemilian Mayrhofer

I had a blast. After going up the stairs with the waterfall in between I went to the Lego store and enjoyed the wonderful Lego sets they display. Then I went on to build my own figures. The staff was friendly and the asthetics were great! I'm not familiar with the other stores in that mall though.

Diane Thomas

Love this place have been coming here since a little girl. There is so much to do and see here in walking distance. This is a landmark for Chicagoans and visitors alike.

Erica Baranski

Love this store and team! So rewarding to see a beautiful store and team members want to make a difference and make you feel so important! There give back is truly inspiring to know purchases give yo others

Myke Wing

Worth a visit. Interesting people are around. Significant in local and fairly recent history. On days with severe winds I experienced sum unpleasant wind chill. Adjacent to public transport and some great shopping opportunities as well as a great variety range of reasonably- priced dining opportunities.

Mohammed Rashid

Brand Shopping Mall but affordable price

Sammie Krueger

There are a lot of cool things there, and the food was good I just don't suggest getting the banana and caramel crepes in food life after about 5 minutes they start tasting like soggy noodles

Dyfed Richards

As malls across America die every day this place manages to hold onto the formula and succeed. Great range of stores and the usual suspect plus some independent hidden gems tucked away here and there. Great place for out of towners to avoid the weather and enjoy some retail therapy.

Mike Woods

At the American Girl almost 2hrs. with the Granddaughter a Great experience for the both of us !

Kerrie Green

My friends and I often go to this shopping center. It is already as a landmark of the city because there are many tourists here. There are a lot of cool shops with brndovy things, and especially when there are lots of discounts and queues are terrible. The shopping center is very large, beautiful and clean. We even like to go there just to walk.

Drew L

I have been going here since it was built and bring visitors to the Windy City to shop and enjoy. I'm sad I have no pictures to post because a security guard stopped me from taking ANY pictures. I wasn't in a store but in the landing by the glass elevator. I asked for more info, but I wasn't able to understand him. We took our guests to Woodfield in Schaumburg and had a blast.

David Williamson

Great atmosphere to walk around and shop. Dr. Suess exhibit was fun.

K Beasley

My babies loved the American girl& the Lego store!

Luis Quintero

Upscale and fancy shopping place! The best is the LEGO® Store

Joshua Pearson

Beautiful area to walk through. So much going on.

belinda foster

Excellent array of shopping venues. Also the food court there is great.; not to mention the downtown atmosphere.

Tinisha Harrison

Love going there. Clean for a mall. Lots to choose from.

Rajashree Das

Best best best shopping place!!

Jerry Levitski

The mall itself is rather average in size, but doesn't lack much. The Water Tower had a wide variety of shops like The LEGO store & American Girl Dolls. The mall was also clean and well lit. The atmosphere was welcoming and energetic.

Tamika Scott

Loved the retail shops and shopping at this Macy's is one of the best and love finding great deals.

Sandra S

Wow this place is big, the macy alone is some seven floors. Sure there may not be bargain stores but this is not where you are going for bargains. Did not have the best experience in the food court, but they were really nice and refunded me and let me pick something else

ira Wesley

My name is IRA I took my wife Camille to water tower yesterday for dinner. My wife Camille loves water tower it's beautiful it's the king's Palace downtown. The food court has delicious healthy food for the physical body.

Sonia-Rose Lyle

Variety of stores and food places. Definitely recommend David's Tea as an excellent tea store.

Krasimir Yazadzhiev

I went to Macy's and I got nice discounts on polo shirts. A/X polo shirt for $20? That's a steal!

Walter Rodney

Nice mall. Great food court with lots of eating options.

Amarpreet Sran

It’s a very nice mall with so many different stores. The Macy’s in this mall is huge, with over 7 floors. You can spend a whole day in this mall itself and not get bored. There is something for everyone here, because the variety is so wide. The mall staff is also very friendly.

Keith Grumer

Beautiful indoor mall on Chicago 's magnificent mile of shoppes. You could get lost in there for an hour or a day, there is something for everyone .

Saul Lopez

Worth going to. Has a lot of stores but it could have some more.

najakajuri Barrett

Good food Good atmosphere Family friendly Hanging out with kids before everyone goes off to college in the fall Enjoying life n Enjoying kids

sandy's channel

Just a good place to shop and unwind

Melanie Grace

Pretty neat mall to go to. There are a lot of great stores and the architecture is amazing. The best part about the mall is the foodlife foodcourt. Best Mall food I have ever had.

donna kavanagh

Wheel of Water Tower Place I will tell you back in the 90s my friend who was an extrication assist he staged an event hanging in a straight jacket off of the 6th floor balcony and the police came and tried to arrest him and he escaped LOL that's a moment in time as far as Water Tower Place itself goes it keeps changing I was there last weekend it was packed with young people I miss some of the stores but it's always an adventure and the food court is wonderful and location is great just keep your eye on your wallet there are pickpocketer everywhere so we've been told otherwise it's Grand

William Bogardus

Love this place. I use to work there at 2 different stores back in the day

Anthony Nicosia

Was the place to shop all major stores not not so much to much clutter on the difference levels people stoping ( trying to) you selling you want you are not interested in. To meny young kids running around and being loud security all over just standing around waiting for something to happen before doing anything. Not very impressive place for Chicago tourest. Sorry

Ahmad Abd-elrahim

Great place in really nice location, many stores and what I like is the food court because it have many restaurants and in really good prices , the design of the mall is really good

Elaine Haygood

Most of the shops there don't carry larger than a 10 or a 12 so I go mostly for the Food Court. Starbucks, Bed, Bath and Beyond and The Bosy Shop.

Mary Allen

I really loved this place. 7 levels of shops and restaurants. A great variety!

Peter Topham

Love the Dr Suess gallery

Sean Woodley

A great shopping centre in the heart of Chicago on Michigan Street... Broad range of stores across the multiple floors with good selection of food restaurants as well. Free WI-FI was a bonus

Sujatha Mahendran

Great shopping mall with all the big brands. This multi story mall also has the American girl store and a wonderful food court with lots of fast food and gourmet food pickup choices.

Rodrigo De Luna

Lots of shops, convenient restrooms. It's impossible to find somewhere to sit at the food court.

Jennifer Nieves

Awesome food, nice selection of stores but everything is waaaay overpriced.

Matthew DeMille

If you're going to go shopping for any kind of high end apparel from shoes, clothes, jewelry, lingerie it's there. Plus a really nice, big food court on 2nd flr.

Adrian Cardoso

I spent a good time with my family shopping at this magnificent place I love it! There’s no signs of crooked heads like in the other Malls! Thank goodness!

Vickie Peterson

This building has the best restaurant, very busy but , the service was incredibly fast and food was fantastic.

Samantha Moreno

Love this place. Also the Godiva place has the worlds silky icecream ever. Wish Oklahoma had one. I'm so bummed. I feel like Chicago is so far hands down best city ever. Thanks!

Myrna Rodney

Nice stores in the mall. Just expensive parking

Laura Jerbi

Service was excellent...food delicious..view...not so great....but memoribilia on walls made up for it.

Mary Jo Slattery

How sad, remember this as a vibrant downtown mall. Now, a shell of its former self. Three stores per level, basically well known chains. Wasn't worth the stop.

Phil Carnell

Nice place to spend a couple hours with the wife and kids. Mall was clean and nice and very easy to navigate. Kids loved the LEGO store. There was a neat game and toy store near the top. Also a really nice candy store. If your family forces you to go to a mall this isn’t a bad option.

Andre Taylor

Has good store to shop at.

Serena Davis

Ehhhh. Crowded and pushy. Elevators are always packed and stay out of the way as people just step right past you. My first time experiencing a mall that's tall and thin, not a fan. You have to move from floor to floor in a jam packed place. Escalators are the preferred choice but even those are super busy. Stores are all great as far as names. Prices are reasonable.

Cassiopeia Jones

I just love it especially the bath and body works.

John Morrow

I had SURGERY on the 9th floor. They paid the $35 parking bill. My driver went to the modern art museum.

Shilpa Aggarwal

A must-visit and not to be missed at all. Michigan street is one of the most happening places in Chicago. Buzzing with people and activities..very lively.

Shqipron Qunaj

Really great selection of stores. My favorites are probably the Adidas and Lego Stores.

Jocelyn Ross

We had really nice pizza. Loved the orange chairs.

Jonathan Batista

Seriously beautiful place with lots of stores. It’s very clean and spacious. Great food options as well. Very much enjoyed walking through

Sarah Odeh

Always a fun place to visit but so busy. Tons of restaurants and places to shop. The bathrooms are not always clean but otherwise worth a visit

Andi Kowalski

Ride the elevator! Visit the stores Parking facility on site A bit of a tourist trap; however, when in Chicago...go shopping!! Tasty food choices

Nikki Mapp

Always clean. Great restaurants. One of my favorites is foodlife and m burger. Yummy. I also love the skyline of the city. A must see.

nitin bali

Loved it. Must visit if you are in Chicago!

Stephanie Scherer

This is a nice place, but I honestly think it is a little overrated. The food court is good. But not great. There are some unique stores (highly recommend the Dr. Suess gallery). But I overall, there are better malls in the suburbs, in my opinion.

UUPeaBee

Great place to shop for clothes. I recommend Francesca's and juniors section of the mall

Beto Sierra

Great place for hanging out, coffee shops and, Lego Store, American Girl Store among many other shops. It is kid friendly, so my date with my daughters was a success. Highly recommended it.

Zaffar Bhinder

Has so many great stores and looks really pretty from the inside. Parking is expensive but if you take the CTA then definitely one of the best places to shop for clothes.

Eboni Barkus

This is an excellent place and beautifully built. I like the variety of foods available in the food court. You will have to monitor our children after 5 pm because we found out after 5 the children have to be with their parents if they are under the age of 18, not that I would allow my children to roam around unsupervised in the first place. This place is a nice getaway from the heat.

Brenda Topi

I love the mall, but the parking is way too expensive

john allen

GREAT atmosphere BUT pricey still nice for looking and admiring

My Hanitizer

What a fancy place to be seen. I stayed with a good friend of mine and I just cannot get enough of the view or the kindness of the staff.

Rodney Kimbangu

The water tower was an experience. I didn't go shopping but went to visit only. On the way to the top, I met the pretty water glass like waterfall they designed. I was talking videos all the way up and didn't touch the installation as other people did, but just looking and filming was rewarding enough for me to the point that I didn't need to touch it as it already spoke to my curiosity and imagination. With the name, the tower sounds like something you'd see in a James Bond movie, and I am sure you'll love to visit it, and maybe shop.

Chaz Devereaux

A bit on the pricey side but it's to be expected in downtown Chicago. Regardless, I highly suggest it to anyone looking for a great mall experience.

Sabrina Brown

Huge mall but hardly any specialty stores. It is a one of a kind design so if you are in the area I would check it out.

Silverwolf

Great place to fish and walk your dog, the fall festival they have there is always fun to go to as well

Nitin Saxena

Great food court with a lot of various choices in different cuisines. Many branded retail outlets.

Akhil John

It's a great mall to check out. A tad bit pricey on the whole.

MS.KIDDY. FOREVER

I'VE BN GOING TO WATER TOWER SINCE I WAS A KID, EVEN WORKED THERE! THEY HAVE GREAT QUALITY ITEMS, HAVE ADDED SOME BEAUTIFUL ATTRACTIONS, OTHER STORES, SO A DEFINITE UPGRADE, BUT IT WAS EVERYTHING BEFORE THAT

David White

It was cool. But needs a little more variety on the stores that are on there.

Alex Cooper

Nice variety of stores. We will be back.

Lulu_Brocc

I really like the water tower we go there quite often after my Dr. appointments. It would be 5 stars except for the fact the elevators are always out of order and the ones that aren't out of order seemingly take 5 hours to get to you. Other than that this is such a fun place to go and eat or walk around the mall inside.

dnshift1

This is a n8ce elegant place to shop!

Eve Sanders Halley

Excellent indoor mall to take refuge in when the wind picks up! Everything retail inside is a big box department store and food choices are all pretty standard mall food fare. Still a great go-to for convenience and shelter, plus clean and accessible public restrooms are a huge plus.

Dan Moffett

Cool mall that's downtown in the gold coast area. Has lots of stores including a Lego store which is cool. Also has a food court with lots of options to choose from. Fun place to kill some time and do some shopping.

Anita Klosinski

Many same stores as any mall, Bring back Marshall fields and company name and I bet many more sales!

Kate Truscello

Run of the mill mall in downtown Chicago. The American Girl Doll store draws lots of tourists, as well as some other upscale stores. Fun if you're in for a visit, overwhelming if you're a local.

Jessica Irish

Great place to do some shopping. The main signs only list the big name stores on each floor but check out the other stores. They have some great smaller businesses here. Be sure to visit the mezzanine for a bite to eat

Taylor Pierce

This is probably the most impressive mall's I've ever seen in my life. Being seven stories, it has so many different kinds of stores

Mahdy Omari

One of THE BEST malls I've ever been to! So much to do and buy there! So amazing!

AxialRoCat Vas

My favorite mall. Great place. Nice stores with nice employees. Can get pretty crowded on Saturdays at lunch time. Super easy to get to by bus.

Henrik Hackenberg

Very nice place esp. Macys where you get off and best prices

Linda Evans

Very interesting vertical shopping mall you've got to see

Fvmous Laii

Always new pop up stores and new things to see in the stores.

zay turner

This mall is huge. And nice. I visited chicago several years ago and was blessed when i came to this shopping center so many options. A lot of hustlers too so watch out. But besides that , its so many options to enjoy down in thos area.

Brock Corman

Mixed emotions about this mall. A few stores inside have really awesome employees and good products, and the food court definitely has enough to offer. But all in all the mall seems to be lacking, the stores are mainly female based, and it seems to take more time to get from floor to floor, than you actually spend on each floor. Good food, friendly people, just not worth the $34 dollar parking and extreme headache of reaching it.

V. C. Tirumalai

The place that developed the idea of the vertical Mall. Stuff is kinda upscale. This is not the place to get bargains. But I like the food court here a lot. If you are here with a crowd, each person can order whatever they want and your family can put it all on one card. I am surprised that the Garrett popcorn place is on the seventh floor rather than on street level. The anchor for this place being called the magnificent mile.

LaDesiree Williams

Nice indoor mall environment. Various stores and restaurants. Laidback shopping experience.

Felicia marie Garrett

Cute stuff I couldn’t find anywhere else

Cheyanne Warner

There's so many places for every person. No one can hate this place.

Flor Francois

Usually busy during the weekend, but fun to shop on weekdays. There were food stalls and a food court where you can sit, relax and eat if you get tired of shopping. Great place.

julie Manfredi

Good location. Happy DoRite donuts are here now.

Chole Roy

The tower itself is a nice monument. The mall itself is small but this is Chicago so it's not like there isn't more shopping options in walking distance. This mall in particular is a decent stop if you have kids. It has one of the better Lego stores in the Midwest and an elaborate American Girl doll store. So if you are walking around the area with kids it is worth stopping in.

Cherlnell Lane

They only have a wheelchair entrance on one side of the building and that's in the back. Which would almost be cool if the building was four blocks long around! Then once you get in you can only go up to a certain floor in the mall.

Dorothy Desouzaguedes

Good for families: American Girl and Lego are next to each other. Clean and bright. A good option for a rainy day. Treat yourself to a Do-Rite donut. This was my go-to for shopping 30+ years ago but now feels more like a tourist draw than mall.

Jess Colopy

For how busy this place is, they keep the bathrooms and public areas super clean. I wish they had more stalls in the women’s room, though, and a normal food court with cheaper options. This mall is definitely my preferred alternative to the really expensive mall down the street- they have a mix of local stores and stores like Forever21, Victoria’s Secret, etc.

Leeann Kelly

Very nice mall to shop. Fyi....this is place to go to forever 21!!

Marcus Witherspoon

Cool spot to walk around... May want to check pric s elsewhere before you shop

Todd Sanders

Horrible place. My wife and I took our daughter and 12 of her friends into Chicago for her 16th birthday. We wanted to go to Foodlife for dinner since they have so many options to chose from and would allow the girls to eat what they would like. When we entered the lobby we where stopped by a swarm of mall cops who told us they have a policy of one adult for every 4 children under 17. After an embarrassing encounter we asked if they would escort us to the restaurant, that we only wanted to eat and not shop, they completely refused, told us we were not allowed in and to go find someplace else to eat. I guess once you are 18 you can run wild and free in the mall, but you're on complete lock down if you are 16 or 17. I don't know of any school class room, daycare, field trip or other parental guidance situation that requires a ratio of one adult for every 4 children. Foodlife lost 15 customers that night. I am glad to know that the retail and mall business is doing to well that they allow a wall of mall cops to refuse their business. I would suggest all of the businesses in Water Tower take the mall cop's advice and leave the mall.

Veronica Fernandez

They need to work on there racial profiling; because i got card with my dark skin friended and there was lighter skin people,behind us who didn’t get card!! I find it ridiculous that they profile base on skin color and I will never shop here again! Rather go to the 900 store instead!! Racist security

Matt Howard

My favorite mall in Chicago! Lego store and great food selection among many other things.

C H

A little bit of everything for everyone! Always a great time since I was a kid. Definitely recommend.

Wendie Schlattman

Love to come hete and shop, y once a year trip on the train then shopping

Asha Banthia

Convenient, but many shops have closed, lot of police and security and not the same experience it used to be.

Anthony Kordowski

Good place to go shopping and bring family

Kevin S

Spend several hours working there a few days each week. Truly busy frequently.

Karen Salas

It's a good place to find a variety of things. You can get clothes, shoes, toys, jewelry, cosmetics. If you want just find everything in one place, this is that place. It's not a big mall but is pretty good for shopping.

Trinity

Great location! Great stores! Great food! Big hit stores for kids include The Lego Store and American Girl. Plenty of shopping and food options for all.

Casey Hoogstraten

Iconic Chicago shopping mall. One of the few successful "vertical" malls in the country. A good blend of affordable to near luxury level retailers plus a Macy's department store for an anchor. The food court, which consists of multiple stations (all by Lettuce Entertain You) is a cut above the usual with something for everyone.

Melissa Ricchetti

All my favorite stores; very "Chicago" which i miss now that i live in burbs; good food options on the lower level (food court and separate restaurant-very cute) unique building... With glass elevator in the middle-stores around it... Just a great time and atmosphere. One of my favorite places to visit in the city

Cary Miller

Classy and upscale place. Great for finding quality clothing and accessories. I actually had someone I had never met offer me a job with a large company while I was shopping here based on the fact he thought on sight alone that I would be a good addition to his company. Kind of a unique experience.

Medalith Somers

I love coming to this place, nice store, location

John Davis

Went here during the Christmas Holidays, boy was this place packed. Not only that, the whole downtown area was a bustle. Good Shopping, got a hat, scarf, gloves and all the stuff needed for A Chicago winter. Decent Prices. Water Tower Place is a large urban, mixed-use development comprising a 758,000 sq ft shopping mall and 74 story skyscraper in Chicago, Illinois, United States. The mall is located at 835 North Michigan Avenue, along the Magnificent Mile.

Broken Angel Ava

Was less than 1/2 mile from my hotel I was at...... it's worth going there.....

Lee I

Not too much in here - and the parking was crazy for a couple of hours. There was only a bathroom on level 3 which was kind of odd, but very clean!

Ashley

Love coming here for no particular reason:)

Brent R

Mall with some interesting shops. We visited Dr Seuss and Lego specifically and then Macy's

Thomas’s Life

It is a big mall located right in the heart of the busy street of N. Michigan Avenue. With Stores like Hollister and Forever 21 all the way to Macy’s and Morphe. It’s a good choice if you love to shop.

Timothy Voss

Mall staff are so kind and helpful. They helped our large family navigate.

Wabe Redink*

Nice place to shop for everyone.

Vasil Svolopoulos

Water Tower Place was the preferred hangout during college, and that's from a campus down in South Loop. Multiple levels of shopping and snacks, and I believe they also have an on site movie theatre.

Sleepy Penguin

Easy to get there, has almost any retail store you need, strong wifi connection!

julia johnson

Every time I visit the food is delicious I had a grilled chicken sandwich it was amazing and the cook was wonderful very nice I hate that I forgot his name but if it helps I went to lunch at 5 he was working at the station called The Grill very very nice young man I was very pleased

Mr.O Viengmany

This place is huge!!!... definitely one of the biggest shopping malls around....has great atmosphere and many things to see... plus to mention a very nice food court as well.... definitely a place to stop in and visit if in the area...

Hannah Hoke

Lots of cool stores and good places to eat, but staff has been rude or impatient with me every time I've been here. Lots of entrepreneurs trying to sell stuff. You should still try to stop in if you can!

Mohamed Saeed Ahmed

I am from Somaliland, the water Tower place It is the first awesome place I have seen in chicago On Tv

Nathan Welly

Great view specially night could spend a lot of time just relaxing there

Daniel Clubb

I was actually here several months ago, but I enjoyed the shopping experience and the cookie dough hut.

Otap Live

It need a new look and need to be clean in the food court area and also more update stylish clothing stores, Macy only store that has designer brands. Mall so boring it needs an upbeat look for the mall for residence and tourist. Thank you so much!

Jon Darby

This has to be the fanciest mall I've ever been to. Everything was nice and clean and well laid out.

anna g

Pretty place. Good for some shopping

Warren Harrison

Great shopping in Chicago. We found a cool kiosk featuring chocolate disguised as hand tools and other rustic-y knick knacks. Very cool cool place to shop. There was also an Adidas store with lots of cool soccer stuff. Seems like they're trying to push the Bastian Schweinsteiger jerseys, 'cause they had a lot of them.