You will be able to see all the feddbacks of real people who are purchasing the products and services of Cross County Mall (Mall) in the state of Illinois.
Right now the firm receives a rating of 3.5 out of 5 and that rating has been based on 649 reviews.
As you can see its rating is positive, and it is based on a large number of opinions, so we may conclude that the assessment is quite faithful. If people have bothered to value when they are satisfied with the business, it works.
As you know, we don't usually stop to set feddbacks when these are good and we usually do it only if we have had a problem or issue...
This Mall is included in the category of Shopping mall.
Stopped at JoAnn Fabrics to shop. Nice place, first time there will be going back.
New owner , and it is getting better.
Very pleasant place to shop.
Glad they are getting better stores
Needs more stores but nice atmosphere
The new crafts business was very knowledgeable.
I really don't know how the place even keep the doors open sad. A place like this should lease its stores for practically nothing just to get some business
Theres not a lot of stores to choose from.
Rural king saved this place. Thanks Rural King
A few nice stores. Needs better management to promote and optimize use. Far too large percentage of vacancies.
Great time and place for a shopping binge anytime, and every store has courteous associates employed.
They need to update their stores by adding more places to shop. It's ideal,bI love what's in it. But, a lot of great places have closed. I don't want to see the mall closed permanently.
Very clean, very beautiful. Store selection isn't the best.
This mall is so-so, they have one food vendor that lasts less than a year each time a new one comes in, one department store and as many empty stores as open ones. They paid for a nice renovation, I hope it was worth while and they can get some new stores in here.
Several stores have closed. Pretty fountain though.
Not much left. Hard to call it a mall
nice small town indoor mall. Good variety of shops. They had had a craft show the day we were visiting.
Easy parking. Sadly, there aren't many stores left. But it does have a small Pennys, Carson's, 2 discount stores for shoes, and Joann fabrics (enter from parking lot only).. No snack shop anymore. But it is more relaxing than Champaign mall.
The new Rural King will be nice in there
This is my doctors office and her and her staff are so wonderful!
Nice mall, but lots of new stores should be coming as the mall had lots of empty spots available.
Its ok for a small town mall. Need more stores
I feel sorry for mattoon,and it's "mall",. right now it needs some life injected into it.
Gun show fail bad info all the way around from parking to entry fee.
The mall is absolutely beautiful. I love the seating around the fountain. I just wish they could get more stores.
Small, not many stores
Everything is closing, but it's still nice. Hopefully they rebound now that they were bought
Nice and clean but half of the store fronts are empty
What a sad place to call a mall.
Rural king actually owns this mall. They are planning on bringing new business in.
Nice for walking. Have baseball card shows, comic cons and flee markets. The mall itself is weak with to many vacant storefronts. Online shopping has hurt malls everywhere.
Large mall, open at noon on Sunday. Couldn't do much shopping
I wouldnt consider this a mall
Very nice building but not enough shops.
Bleh. Small town strip mall. Nothing special.
Its a bit bittersweet as this place was THE social center when I was a teenager and now there are so many vacant spots here. Still JC Penny's and Rue 21 are reasons to visit, as well as GNC.
A great place to just go for a walk if it's raining!
Nice mall.
Under new ownership has became much more lively
I really like Rural King being here! They have great prices and sales. I think the mall is looking better and better!
Plenty of open space for kids to run around. Empty mall with just a few stores. Has so much potential to do better. The Forever 21 is small and not like a average Forever 21. Lacks a lot of clothing.
It's a dead mall. Not many stores. There is a Rural King store that moved in to old Sears.
I don’t go there very often unless it’s to Rural King
It's awesome since Rural King took over management
Bizzy place
People who work there have no clue what anything is
Getting better.. Rural King and Scotty’s Brewhouse is a good addition to the mall.
Seriously the worst mall ever
Not a great mall. Unfortunately a lot of good stores have left.
The Mall is getting better and better. They are getting more stores and it's coming back to life.
The jumbo buffet is an awesome place to eat with a wide range of foods
Good experience. Had fun.
Love the "Old School" dependable stores like JC Penny and Carson Pierre Scott. Could really be a nice mall if someone invested in heavily and used the right marketing tactics. Unfortunately as is, unless you're a local you wouldn't even know it was there because it sits so far back off the road. The traffic light and entrance road are so confusing and just an accident waiting to happen to anyone especially someone who isn't familiar with the area. The whole building is outdated to the point it damn near looks like it's abandoned. If not for knowing it is open and that regardless of feeling like you're in an episode of "Back to the Future" (original movie where Doc and Marty first go to the mall parking lot) yep, folks I call it like I see it. Lol
Looking sparse but Christooher and banks a hit
Took our daughter to see the Easter Bunny.It was packed but the employees were nice.
Nice stores. Needs more going on for the community.
Bare nothing to do. 6 stores lots of vacant space.
Has a few good stores but a lot of empty ones. Seems like a waste of money making cosmetic improvements for such a small shopping facility. The empty spaces need filled with good shopping stores.
Ok
Mattoon mall just plain sucks... sucks the life right out of this town... lower the rent and maybe some businesses will want to put shops in there and make the mall tolerable again
It's a dying mall
Not a great place to shop.
Used to be a great place to spend time on the weekends at their huge selection of stores, unfortunately the stores have all packed up and left. Will be closing soon as well.
With local ownership now, I am beginning to see things starting to happen at the mall again. I am excited to see the new owners promoting the mall already and am confident it will be a thriving place again very soon.
Nice, clean mall. Quite a few shops too.
If you need to shop an get an item quickly it's ok. Allot of stores are closed. Not too many to choose from.
Kudos Mr Rural King your bringing it back
At the Spring Outdoor show. Lots of great things to see.
Small but has some good stores
I love going to the mall they have what I need
It's decent for what it is- a small town mall. I'm definitely sad that so many stores have closed, hoping they get more in soon. I do enjoy going to the flea markets and craft shows when they have them.
Clean and nice, not alot to do though
On east end of mall stop in see Rural King, I noticed they had anything & everything. Great store.
It used to be like a real mall, full of all kinds of department stores, but over the years as businesses that had been mainstays either moved out to house themselves in their own standalone building, or went out of business, or for whatever other reason, spaces that were once reasonably bustling were reduced to sad, dark, shuttered shells over their former selves. Now, however, there has been a beginning spark of rejuvenation to this sad place as a new semi-national restaurant has been opened. If this restaurant is a success, there might be hope that one day the mall will return to its former bustling glory, where every space is again occupied with a department store or even a brave mom and pop style startup outlet looking to serve the area with pride.
This mall is very small. Not many stores and there's more places up for rent/lease in there then occupied. Definitely needs more of a variety.
It needs more stores but I like the ones they got I just wish the 11 for 10 store would stay
Still hoping the King can keep it going.
They don't have very many stores not much of a mall
Decent selection of stores but seems to not have many new things going on.
Rural makes it kinda horrible now to be honest.
nice little mall and clean. not lot of stores, but enjoyed walk through it.
Not much there. Need more stores.
Yet another victim of the times, there aren't a whole lot of stores worth going to in here.
Joanne's had everything we were looking for, and the employees were great help!! They have everything for the cricut gadget. My daughter was in heaven! Will definitely get back there for fall decor and craft items!!!
Nice public restroom... need more attractions!
Great place to walk indoors for exercise... JCPennys. Love this place and the choices in clothes and prices...
Being born and raised in the area, this use to be the place to go for your shopping needs before Wal-Mart went to supercenters. The stores in the mall were great and teens spent weekend nights there with friends. In the recent past, it seems all the stores only stay a short time and there are a lot of empty spaces. I wish they would fill those spaces again and make it the place to be! From what I've heard a few days ago, the new owners are trying to do just that. I hope they do. I'd love to have more options to shop there instead of Wal-Mart!
Not bad. Lost some stores, but picked up a few new ones now.
Very fun but I wish they had more shops
Great service
Down here from iowa for Cil-Con with scipit paranormal. Great upgrades
Bath and body. Sales 50% and 75% off stick up
Three dying stores left. Sad place
three main section that leads into each store was clean; the common area was quite, and the store I visited was clean as well.
With Rural King taken ownership this mall is becoming less of a ghost town and more of an attraction lots of events more places moving in lots of things and plans happening here now if you haven't been to the mall lately you should go check it out all the new stuff happening.
Rural King store there's really cool been there a few times can find some good prices once in awhile I
Went here for the rural King store ..don't know about the mall ..but RK is money ..
I typically only go to donate blood, but I really appreciate what Rural King is trying to do with it. It's clean and in good repair. It's nice that they are bringing new stores and restaurants in.
Beautiful facility. Great place to walk during the cold months. They really need to work on getting new stores. I worry about the future of our mall.
Ventured out to the gun show. We are lucky that the new proprietor is will and to try to revitalize the area.
Love the mall but we need to try to fill all the empty spaces and get more people into the stores.
Not enough handicap parking
Not your average mall. Only like 4 or 5 stores I it - Including a Rural King. Most of the corridor is filled with tables and a stage as though they regularly hold some kinda meeting there. Cool place though. Got free shoes from Rue 21 so I really can't complain
Not many places left n mall
Same place as it was the last time I was there. Less stores to shop though. I still love the fountain in the middle! Come on RK, get it going like you said you were going to!
What a great mall! I love to shop here.
The restroom was nice; it looked. like it had been remodeled
Getting better now that Rural King bought it
It's a nice change with Rural King there and a good place for a sports card show!
Picked up some feed for the horses at Rural King.
So happy that Rural King moved in. The mall is mostly sad - Penney's and Joann's are the only other big stores left.
Needs more businesses.
Mattoon mall hardly has anything in it. It is very sad to see most the stores gone. That means that more jobs loss. Very upsetting.
I used to live in Sullivan about 13 1/2 years ago and would go to this mall periodically. Boy has it changed! I went to J.C. Penney to get a watch battery put in and the whole mall seemed very dead. Most of the stores I remember being there are long gone. On-line shopping strikes again
Was just brought by Rural King. They are getting new stores to come in.
They have nice mall we went to pennies and very happy with the staff
A mall on the rebound improving and would be a great place to put a new store
There are a few nice stores left in this mall. Like a lot of mall's throughout the U.S. it is slowly dying and the number of stores continue to shrink.
Needs more stores
It's just a lot better with Rural King there
No stores and no fun
It's the only mall I'm our area that still has Lord is stores. Good selection for all.
Very quiet mall. But in good shape.
Used to be like most malls in the 90s but not anymore. It's dying fast and now owned by Rual King so not sure what the future holds for the Cross County Mall of Mattoon Illinois
Was in jo anns. Getting yarn. Good trip the supplies were on sale. Store is always clean and friendly staff
I visited JCPenney's. I return shoes that I bought at the Springfield JCPenney's. The Mattoon employees were very helpful. I got my shoes returned and I spent time looking around the store. They have clothing and household items. Then I bought another pair of sandals, socks Etc.
Not much here only go for jo-ann
Needs more stores a bit of a ghost town & some remodeling including the bathrooms !!
Its. A okay. Place. But Could Be better. On what store. They have
It looks like they're putting some money into this place. it's not a overdone mall like you see in the big cities but it's nice for this area. five stars
Love jc Penneys and rue 21 and miss the music place and Sears and the book store
Good place for clothes and shooes
Quiet place, needs more business
Rural King just bought the mall, so there's rumors that there is going to be plenty of new stores.
Met a few Great people.
I found these size 4X shirts at Rural King.
The mall charges too high of rent so the stores can't stay open
Everything you're looking for in a nice convenient place
Nice things but better food choices like Chinese restaurant
Rural King moving in there sure makes a difference. I hope that more stores will move back in . It's a good place !
Hopefully they will get some more stores. I like to go when they have a flea market.
The mall is maintained, but it is quite small compared to the average mall and doesn't have a wide variety of stores. Many of the shops have closed. Occasionally there are flea markets where you can find some unique items. Overall, it's an okay mall aside from the limited variety of stores.
Nice little mall, adding new places soon hopefully
The mall is lovely, I just wish we could get more stores in there. Everything is shutting down and it's sad to watch.
Nice mall. Hope they can continue adding new places. Love that Marshall's is coming!
Great place to eat at Scotty's