We have the feddbacks of real people who bought the products and services of Southlake Mall (Mall) near Georgia.
Nowadays this business receives a rating of 4.0 out of 5 and that rating is based on 4875 reviews.
As you can see it reaches an feddbacks average is good, and it is founded on a very high number of reviews, so we can be pretty sure that the rating is quite accurate. If there are many people who bothered to value when they've done well with the business, it works.
As you know, we do not usually bother to write opinions when these are correct and we usually do it only if we've had a problem or incidence...
This Mall is included in the category of Shopping mall.
It was hot as all get out....I don't think they turned the air on
Has gained a few new anchor stores, decent place to shop or grab a bite to eat
Can find great deals here
Good mall very safe
Lots of cool shops. Lots for you to see and do. Good selection at food court.y kids love play area.
Great deals on kids apparel.
Wife's Best friend has a party scheduled, they love it!
Love shopping here friendly people
Clean mall... Great shopping... LOTTA Eye Candy...
Great place to go shopping had a lot of stores and brand stores the place is very clean and restroom need some work but ok the food here is great they have everything you might ever want to eat and priced very good
I will always like the mall, sadly alot of stores are suppose to be going away... But the big complaint I have is that some of the Security guards are very rude and disrespectful! They honestly all need retraining.
Most of the stores are for the younger crowd but it's still entertaining. There's a lot of jewelry places including Helzberg Diamonds. There's also a number of sneaker stores barber shops.
Seems like a vital shopping area is slowly becoming a ghost mall
All nice in good except for the restroom that where so stinky
A great place! I strongly recommend it!
Nice place to go and shop.
Such a great place to go shopping at, but they should really add an apple store in there, it would be much better than having to travel somewhere far to get to one!
Still the same old thing. Not very busy. Prices need to be more competitive. You can buy some name brand things at Walmart for a better price
Needs more attention It’s a good location just seems like it’s about to close.
Went today during morning staff was unresponsive even had to coach to register, manager trying to give me a receipt with out my returned item and when I said I want a refund WALKED OFF. Guy mauking me even going to the same clothing rack repeatedly saying what I said at the register. Returning NO one was there for 15 minutes manager showed up tried 3 times to hand me my receipt with out my returned item and when asked again for a refund WALKED OFF!! Waited 5 more minutes girl finally gives me my refund. HORRIBLE STAFF!!!
You will find what you need here.
I don’t think ppl go to the mall like they used to for everything, but when you need to run there for something you have like a 50% chance of finding it here. I have a hard time finding certain things for my children tho. The children’s place is pretty much always a mess, ransacked..no baby girl clothes. The new H&M is worth a visit tho.
Clean environment,visible security officers patrolling keeping it safe.
Long drive from where I live in Michigan, but love the variety of stores and friendly staff
Pretty lame, honestly. The poorest of quality restaurants, the same store replicated 4 or 5 times 50 yards apart, and generally just an oasis for passing traffic before they get to Chicago. I will say, it's a new building and it's exceptionally clean, spacious, and smells nice?
Visited Macy's here. My job takes me to a number of different malls. The fragrance department staff here was very friendly and helpful in both men's and women's.
If you looking for the latest fashion and sneakers this is the mall. Alot of urban stores I loved it.
not bad. . all malls are becoming kinda obsolete these days. . but they had an h&m
This is the panicle of Italian eateries it was way better than dominos
This place definitely needs more inviting stores. It would be a good place to visit during the daytime when kids are in school but not after they get out because it's a hangout place for them and some of them can be very disrespectful at times
I love this mall because it has a variety of stores for men women and baby!
Convenient to the area and great Chinese food.
Not that many places to shop. I was hoping to find a few black owned boutiques but I didn’t have any luck. There’s one place where I got something but that’s it.
Clean mall, nice atmosphere and almost no 'empty' spots. Almost all stores were pleasant and welcoming. I like the variety at the food court and there is plenty of parking around the mall. One of my favorite places to spend an afternoon.
Always A Great..One Stop Place. Had a Cool Haircut today.. Common Folks, go have some Satisfactory Experience.!!
This mall looks a bit dated, but has a decent selection of stores such as Macy’s, Foot Locker, Victoria’s Secret, H&M, Aeropostale, and so forth. The mall has ample parking and a simple configuration that renders it easily walkable. While I wouldn’t consider this a premier shopping destination, it is worth looking into.
This place has grown alot. Love the food court
Sooo sad, Charming Charlie, my favorite store in the entire mall is closed permanently. Now it's a bridal shop, booooo!!!
Great food. Love their soup
It's getting better. Every time I go they have new stores.
One of the best malls on the Southside!
It used to be a good mall, but now it's just okay. I only come here to get a few items from Macy's. There's no other reason for me to go. Many of the stores are places I have never heard of. The clothes in those stores look cheap and tacky. H&M made the mall a little better. Hopefully the mall will continue in this direction.
This place was poppin' in my childhood! Its really sad to see such a place with so much potential not being used the way it should be! Most of my favorite stores have moved! I do occasionally and I stop by the food court too! I hope someone comes and restores it to something beautiful again!
Southlake mall is what it is, I feel as though the staff is working to bring it back to its former glory, but the problem lies just within that statment, its fallen from its glory days. Still a wonderful place to shop and meet with friends. They are working towards making it back into morrow's pride.
I really like the mall but security definitely needs more training on how to approach small patrons and address their children. I'd a child is with their parent the parent should be acknowledged before you speak to the child about what rules they assumed they were breaking. Due to this incident I have not been back. I can't spend my money where I'm made to feel uncomfortable as well as my children.
Its cool...doesn't have many stores but still decent
Small mall good stores
It was great today! Everyone was very helpful. Today we shopped at Macy's, Lane Bryant, Justice, Victoria's Secret, Buckle & Maurice's. I must say everyone was happy & very friendly. Then as we left we stopped at Starbucks too :) It was nice to see an officer walking around too, it felt safer :)
Great place to shop customer service is always on point
It's nothing in there really. It's not like it used to be. I do like that there is a shoe repair store near the theater area they say the theater is really nice oh, but I think that's the only thing that's bringing money into that mall because it's so old and people really don't shop there and they don't carry too many things anyway anymore. Most of the time people just go there to either vote, get their car tag renewed or get a new car tag, because the DMV is in there. I mean don't get me wrong people do shop in the mall for certain things but it's very limited as to what they carry versus the other malls in the metro area. I do like it that you can get your license renewed there and you don't have to drive somewhere far to go get it done!
Very fun an cool atmosphere
All the good stores are gone. The selection is repetitive and over priced.
So bad for me, but so delicious! Clean and nicely decorated restaurant.
Good location for a mall. Lots of neat stores here
This is a fairly decent mall. They have a good amount of stores but I honestly prefer Cumberland Mall or Lennox. I mainly go here to take my son to ride the carousel. He loves it! I just go to get the cinnabons. I'll shop sometime but I'd rather go to the bigger malls to do my shopping.
Very nice, cool, and fun mall to hang out with friends at. Really enjoyed it and had great stores along with a great food court
I'm from out of town and it was nice to see stores that I dont see back at home. This mall was pretty decent and had some good sales.
Very nice structure and a lot of great stores.
Majority of the stores carry similar styles and merchandise. It felt like I walked into the same store multiple times. Variety is desperately needed to improve the Southlake Shopping Experience
First time in and was delighted with my finds. Will make another trip one day.
Nice place alot to choose from
It was a good visit. But I think the malls are changing it's becoming smaller and smaller.
It's a nice mall, very open & bright. Shops for every budget & style you may be looking for. Great for just walking & people watching too ;)
Today was my first time in this Mall. I gotta say that I absolutely love this mall, it has a variety of stores and a great food court. I will definitely be visiting this mall more often.
This place has soooo many good shops.They have a kids center where your child can play,which is very nice.They have massage chairs after a long day of shopping it is very relaxing.The stores include,Bath And Body Works,As Seen On TV,Victoria Secret,Justice,Spencer's,Vans,Build-A-Bear,you name it.They also have a few food trucks which are very convinient.This mall never fails to entertain.
Decent mall, found everything i was looking for at a reasonable price
Great if you're looking for shoes this place has really gone downhill and the past few years looks very dated and kind of ghetto
Seems to always be groups of delinquents loitering and acting like idiots. Pants hanging, rear ends showing, smoking at entrance....the food court is the main attraction. I predict the mall will be closed within 2 years.
Wished I could visit more than I am able to
I love that Southlake Mall has a family restroom and 3 nursing rooms. I also love the play area in the middle of the mall. I go there regularly when it's bad outside and it gives my little one room to play and exercise. I also like that they have a section in their food court that has little table and chairs connected to the adult tables.
This mall is not to big and you can spend some walking around and looking at all of the different shops. Teavauna is always a cool place to look around the food court has some good food. The steak sandwiches are the best along with the fries.
This still a convenience that wears its years well. I've visited there--and the shopping area across US 30--many times. You can always find what you need there.
Definitely needed that. Thank you driver,
Good mall I've shopped here for years and its constantly adding new and different stores ,I haven't been here in a while but the food court food is good and I still shop here at times mainly for my son but I do enjoy Dick's sporting who does price matching with amazon prime and Macy's has really great deals on clothing , I have only shopped in the mens department
I like this Mall, very clean and cute, not very big! but for me just right!! ❤
Shops have closed inside mall due to ecommerce. However if you order your product and pickup in store the process is efficient.
Great mall, Environment is mostly Mixed which I love, the only thing i dont like is that the prices in the mall are insane. Stores in there are priced as if it was a gucci and prada movement.
Love south lake mall. They have great stores
It's ok, a lot of the better stores are closed or gone now.
Always find what I need.
A great place to shop and spend time with family and friends while doing so.
Good size mall, nice selection of stores.
Ok some nice stores,wish they had a place to recharge your phones at otherwise ok
It's a nice mall with lots of Parking. The restrooms needs some renovations. For the most part it's a nice place to go shopping. CLAYTON county police officer are on duty for your protection.
Needs more stores... overall better than years past. Needs MORE stores and current events. Concerts or utilize outside area for Fairs, car shows, concerts, family oriented fun! Utilize the SPACE!!!!!!
I like it its way better than greenbriar mall
Only mall I've been to in Georgia so yeah I guess it's a pretty good mall
I always find something to buy
Nice place to shop and grab food if you're in the area. My daughter loves the big carousel. Best feature of the entire place.
Go a small mall can be better with more stores but good for a small day of shopping.
Could use some updating. It has looked the same since forever! New stores as well. Boring for those who have been coming there for years. I must say they have the old and great stores we all love though. Maybe a new desert/ice cream shop.
They wasn't friendly. Very dry but the ice cream was delicious
Nice place to shop and find awesome deals
KOTS event was awsome the fellowship was well needed
Always really busy but has a lot of good shops. Cooper’s hawk is a good eat, and exploring the shops is really interesting!
Great place but need some Cool air during the hot days.
Nice plenty of urban stores.....corporate Metro phone store
Nice place to walk but too much lingerie
THE CALIFORNIA VS. PRUNEYARD AND THE UNITED STATES SUPREME COURT INCLUDED RULES THAT WE THE CITIZENS OF THE UNITED STATES HAVE THE RIGHT TO FREE SPEECH AND HAVE THE CONSITUTIONAL RIGHT TO PHOTOGRAPH/VIDEO INSIDE OF PLACES THAT IS OPENLY TO THE PUBLIC INCLUDES PRIVATE PROPERTY OPENLY TO THE PUBLIC, SHOPPING CENTERS, RETAILS AND STORES . WE DO NOT NEED PERMISSION NOR DO WE NEED WRITTEN CONSENT TO PHOTOGRAPH/VIDEO ANYTHING THAT WE CAN SEE THAT IS IN OPENLY PUBLIC VIEW . MY CONSITUTIONAL RIGHTS TO RECORD/VIDEO IN PUBLIC PLACES IS PROTECTED UNDER THE 1ST AMENDMENT SO I HAVE AND ANY OTHER CITIZEN ARE ALLOWED TO DO SO .
Typical mall. Good parking, easy to navigate. Wish they had better shopping options. I only go to Macy's and Helzberg.
Rodeo Jewelry is the only reason I visit so much. I love that store.
Decent mall got all the latest urban fashion I'd definitely recommend this mall if you're interested in street gear
Are Daisy Scout Troop had a great time at the Build-A-Bear in Southlake Mall. Everyone was helpful, kind, and above all made the trip fun and memorable for all of the girls. Thank you South Lake Mall and Southlake Mall Build-a-Bear for creating such a wonderful experience for our Daisy Scouts.
A wide variety of stores and good food in surrounding area
Its missing some of the good stores.
Great food, great prices and incredible service
Boys section in macys is nice
This mall does not have make up stores or plus size stores. It's very small and a litte run down. It gets the job done if you need something quick and don't want to go. Far.
I still enjoy going to the mall once in awhile
I love olive garden it was a great time
It's great this mall has stuff for the kids to do!
Have noticed an improvement in the mall condition over the past 4 years. No empty stores now, and in general a nice environment.
SouthLake Mall is the most friendly, neat, clean and variety of economical stores mall in the Atlanta, Georgia Area. All the stores that I visited were very kind, helpful, and customer service was stellar. I am not a mall type of person and stopped going to malls years ago because the experience was not enjoyable. But SouthLake Mall is like no other! I will definitely frequent this mall often with my family for awesome deals to steal and fun atmosphere.
A decent mall, but not what I expected for a big city. No chick fil a which is just not right.
The big box stores are leaving this mall. :(
I was in the food court eating and they non-english-speaking Mall worker told me I had to move because she was going to take a leaf blower and blow the straws and napkins and trash garbage that was on the floor past me and passed other customers but I had to move for her it was 10 minutes to 6 they don't close until 6 p.m. and I was eating. I was very upset and will never eat here again in their food court probably will never even be at this location again another day in my life since I was just doing a work gig across the street. But the next time that I get told by some non English-speaking person to move I'm going to tell them to go get their boss
Wish it was like I remember but good none the less. Nothing is as good as it was in the 80 - 90's as far as malls are concerned.
Nice Mall just wish they would UPGRADE IT, Very Dated Add An Apple Store too please
Every body love the mall I went an got my mom's gift from there
It was hot inside mall. Was the air conditioning off? We had to leave, because it was too warm...smh
Love malls. It was very nice and quiet all stores had sales going on
Nice, clean mall. Food court is small but food is good. Not many stores.
A great variety of unique stores. Great food, very nice clothes & jewelry. Grandchildren love the merry go round.
Great selection of stores, w/ only a few vacant shops. Still a great mall.
Great place to shop lots of different styles love the store and very peaceful to shop great place to walk around and enjoy the atmosphere
Found good school clothes bargains
Relaxing sales personnel customer friendly @ New York and Company & Things Remembered
Been going there since 2000, and it's changed a lot. The food court is still good and the shops have changed over time. It's not a huge mall but there are a few good shops.
The employees at Dick's Sporting Goods are real nice
Our deaf group meets at the food court the last Tues of the month. Food vendors are patient and courteous as we write, point or say our orders.
We celebrate sisters BIRTHDAY'S at Olive Garden, & we all enjoyed everything,food& service was great!
This is better than River oaks Mall it's the best mall #southlakemall
Just moved from Texas and I'm not really a mall person. I felt like this was a good sized mall with a perfect shopping selection. 3 of the food court selections were basically the same choice, perhaps more variety?
Great place to shop, exercise or eat.
Plenty of shops and they have a bubble tea stand worth trying.
It was ok, be careful where you park. Lock your vehicle don't leave valuables in your car. Last time I went someone got a busted car window in broad daylight.
Good stores, getting short on anchor stores. Needs to be updated to last in an online buying era
Use to be a really good place to hang out but now most of the stores are closed or closing. Kind of sad and some of the people are just so disrespectful
Huge tons of stores.Stores I haven't been to in years and was happy to see them there. Nice restaurants.Parking wasn't bad
A great selection of items and lots of different stores. I love the food they got there too!
Not the nicest mall in Atlanta, but a nice selection of stores overall. This is a great place to find a new outfit or get a bit to eat. Avoid coming during peak traffic, as this could change the pleasantries of your overall experience.
Best thing about this place is the beauty bar on the second floor
Cooperhawk is a solid staple of food offered in the area. The mall is a dying place these days but this restaurant brings me in when I am in the area. Big plates and lot of wine. The bread is a nice touch that too many places forget.
Great Mall...nice shops not crowded
My favorite mall after Lenox... love Macys Backstage...
This place was AWESOME!!! You have the option of creating your T-shirt(s) online and picking it up the same day in-store, or walk in and create it. I received exactly what I ordered using the online option. They contacted me to let me know the size hooded sweat i ordered wasn't available, offered a larger size and ensured the typeset was what I wanted as well as color and spelling. The process went over without any glitches and the price was very reasonable.
Some of the stores I like to shop at are gone, but I still like shopping there.
It’s a nice mall. They have a lot of nice stores. I wish they had an Apple Store. If you’re looking for urban/street wear they have plenty of stores like that here. There’s a nice book store here. There’s nothing spectacular about this place. It’s just your average mall.
Nice place to shop. Have almost all the outlets and the rest can be found at Macey's located in the mall. So one stop for all your needs.
I really like the eggrolls from the Chinese restaurant.
Small but better than driving to chicago
Food wasn't cooked adequately. Sure they fixed it, but really, you have to TELL a restaurant that RAW chicken shouldn't be served? I think not.
I love this mall. My dad worked here for three years and he told me about and ever since i have been shopping here. To many stores to choose from! Y'all want to have a awesome evening shopping? Come here...you will love it. I would recommend this to everyone.
Nice. Clean. Great selection of stores
I really dislike going to the mall because they make me feel Like a criminal Because I have to hide my weapon open carry is the law, But not there
I love the macys at this location.
My stores have plenty of stock only downfall is if you’re shopping at the sporting good store make sure the exact item is in stock rather than browsing online & assuming it’s there, the food court selections are very optional, floors are clean, great descriptive directions of the mall, outer structure is welcoming, would recommend this mall to shop at !!!
It is a one stop place for all I wanted. It was such a good experience despite the hot and humid weather.
Great..I like this mall
It's okay for what it is. Still has a few stores/food interests of mine, but isnt what it used to be still.
It's sad.. Most of the stores have closed. Probably a victim on online shopping. You may not believe me now, but malls will be missed once they are gone.
I am usually in and out when I go to the mall. This time I had a few stores to go to and they were all helpful and friendly. But my exp at Rue21 was like no other experience I have had. I was already upset from some news I received earlier that day and upon going in from the start Courtney was cheerful and friendly and fast with getting my order because I ordered online and pick up was in the store. She then informed me if deals I could get while I was there that day. So I walked around and only found a few things. She clearly could tell I was out of it and started talking to me. When I opened up, I broke down in the middle of the store. She gave me a hug and told me everything would be okay. She then took me to a dressing room so that I could finish crying in peace and get myself together before returning to my shopping. If it wasn't for her I would have never bought anything else that day. I told her she was a very sweet girl for taking time to do that and she was at work. That was a great experience for me!!
Food is great, music not so good
Great nice pleasant pretty smell good clean
It was a nice meal as usual but freezing cold! Someone next to me complained and moved. The server said it was to suit them since they are moving a lot... hmmm
A long time again, this mall was better. Had jc Penney, chik fil la and other stores. Now they just have alot of off brand, low quality stores.
Used to be good but no longer any stores except Macys
I went to Victoria Secret here & the quality of service provided is what it should be everywhere. This is my new home regardless of the distance I have to travel.
Macy's always great
Under renovation when we stopped by but very good size still, lots of little shops I've not seen before.
It's definitely a dieing mall. Or they just really need 2 big anchor store's back,. And a major remodel to the food Court.
This mall was on the brink on collapse 5 years ago until Clayton County Commission Chairman Jeff Turner and others stepped in. Since then, this mall has added some big brand stores such as H&M and Forever 21 and with the Marta bus line it’s slowly becoming relevant to the community it serves again. The mall is always clean and smells good. It’s still dominated by shoes stores but for the most part the mall staff is nice. Glad to see Southlake doing well.
Worst mall ever! I only go here when I have to run in for something I need. You are better off driving to Town Center in Cobb or Mall of Georgia in Buford, if you want an enjoyable mall day.
Mall management is terrible here. Not fair ever for tenants. Now because of that no tenants in mall like these ever want a space. And customers are not coming either because of that. Bad business policy and no protection for tenants to do business fairly. Another mall, because of their policies, that has totally gone down. I would love to speak their management and bring a huge positive change, but they don't listen, they never did.
It's not the best mall doesn't have a lot of different things pretty basic.
This is closest mall to my home it has a little of everything and it’s always good to go to spend some money always shop here and it always great
good place for shopping but not that many stores
Pretty nice mall. Most stores ate open with something in them. Could be more and better food choices. Bathrooms are kept pretty clean.
It's a mall, what can I say? Not a lot of vacancy like there is at other malls. Food court had a good selection.
One of my top favorite malls, great areas for kids to play and plenty of stores/food for all ages.
Went with family for lunch to Coopers Hawk for the first time. We all had burgers & egg rolls. Delicious!!! The burgers were thick & full of flavor. Loved the taste of the egg rolls. This place did not disappoint.
Their stores is great...But American deli wings.. Not okay...
Nice mall! All the right shops and the eatery is nice. We stop here every time we go visit friends in Chicago and most the time that’s just for the eatery lol! Love the Japanese grill with their Bourbon Chicken!
Love it, Mandarin Express is delicious.
Shopping is great..all stores have sales going on now!!!
Huge mall with lots of stores. Most stores are clothes, shoes, etc. I understand this is the majority of mall stores anyway. The big carousel they used to have is gone which is a shame but was a fun trip regardless. Would go again.
I really enjoy this mall. I have access to whatever I would need from a mall. My last visit, the local high school band was playing live music. 5 stars from me!
This mall is huge, nice environment, plenty of shops, put your comfortable shoes on
I really like this mall because it's not like the local hood malls (chicago ridge, ford city, river oaks). The shopping experience here is much better, and a more friendlier atmosphere. The people are much nicer too. I hope they keep the vibe of this mall like this forever.
I love it and they got their own pink store now which is separate from Victoria's Secret about time we've only waited 20 years... Lol
I love this mall. High cost leases eventually will get all businesses out to sell online. And it will be a park with few swings. Lol
Great place to shop and save
Willingness to help while the store was busy
A good local movie theater
Very nice mall with interesting features for kids. On occasion has a miniature train ride which is affordable and fun for little ones.
first time there. and i love it. will come back for sure