Reviews of Capital Lock (Locksmith)

Robert Kitto

I have used them twice in the last 2 weeks. Once at the hotel I manage, and the other time for my condo storage unit. Both times they got back to immediately and were there within about an hour. The situation for the hotel was for a guests room and was after hours. Fair prices, quick results, and excellent service. Can't beat that.

Dave Long

Called with a question about programming an ignition key. Capital didn't have the technology at the time, but they were very helpful in referring me to another locksmith who did. Since businesses sometimes refuse to refer people to their competition, I thought it was worth acknowledging their good will in this case.

Aaron Rock

Awesome experience! Called him and asked how long it would take to make duplicate keys. He said “just a couple minutes”. It LITERALLY took less than a minute! Super nice guy, quality keys, and great prices. This is the go-to shop in Madison!

Andrew Eastman

I've had them work on all of the locks for my house and they have done an excellent job. Always right the first time and quick service.

Scott Byrnes

Great prices, very convenient, and friendly staff. My place to go when needing keys cut or locks changed or rekeyed.

Lorene Bauernschmidt

Fast and fair price

Erron McCormick

Worst locksmith ever!!!!

Mark Williams

Vast knowledge of locks, security and fixing malfunctioning locking systems. Honest and good value.

Greg L

Words cannot even say how awful this place is. $169.86 is what these scam artists charged me for merely leaving my apartment to take my dog outside while forgetting my key fob to get back in. Every other place I have ever lived, the charge is $35.00 for a lockout. This is nothing short of extortion! Avoid this place like the plague!!!

syed aleemuddin

Good place

Steve Hiniker

Great, fast service. Reasonable prices.

Luke VandenLangenberg

Great service and will legally copy keys very fast

Bass Striker

Good customer service. Prices a little higher than other locksmiths. Poor parking.

BJ Chrisler

Great service! Their employee Kevin stayed after hours to assist me with my lock needs. Overall very happy with the timeliness and service that was provided.

Devin Lehman

Great staff to work with all the curve balls we throw at them with the properties we deal with. Mike and the staff always are willing to help and get things done as quickly as they are able to at a fair price.

J N

I stopped in today to get a couple of keys made and was greeted pretty quickly by a man behind the counter. I told him that I needed a couple of keys made and he went into the back to get to work. I was browsing the store for about 3 minutes when he said that my keys were already made. That was QUICK! So quick that I didn't even have any time to snap any photos of the shop and it's cool offerings. The price for 3 simple keys was about $9.50. I'm thinking that may have been a little steep on price, but I don't buy keys too often, so maybe I'm wrong about that. The store was super convenient for me to stop and I can't complain about the speedy service I got. For that convenience, I'm totally willing to pay a premium for that. Also, I LOVE to support my local businesses here in Madison. They do have quite a few items for sale in their store. They have re-programmable locks, multiple lock sets that all use the same key and lots of door locks to choose from. There was another customer in with a pretty complex situation and they were helping him like it was a piece of cake. Any job big or small; I think Capital Lock should be able to handle it.

Superion Solace

Fast service and they know their stuff!

Doug Schuyler

Very knowledgeable. Great service

Bob Stine

Initial work was done well. But the technician took off weather stripping on our main doors and didn't put it back on. Even after calling to remind that this needs to be done, the technician doesn't come. After waiting 2 weeks, I call again and still don't have satisfaction.

Jesse Padgett

Friendly, knowledgeable staff, and quick service.