Reviews of Bonafide Security Solutions (Locksmith)

Jammie Bomar

Jay was very respectful & helped us get the work safe fixed!

Proven Power

Bonafide handles our facilities locks, cameras and alarm system. We have always had good service. Sometimes the work is not time sensitive and we let them know that if they are busy to take their time but if it's an emergency they are here promptly usually within an hour or two. my review was prompted by recently we had a mechanical door lock system that was worn out and out of production. The tech was able to find parts from another lock and breathe life back into our worn out lock. I feel their prices have always been fair and I have no hesitation recommending them to anyone.

Alexei Agapitov

I had a bad experience. They charged for and made 3 keys. The keys didn't work. When I looked at keys they was a difference from original. When I came back they refused to correct their poor job. They took my money and didn't do anything for me. Do not recommend.

Paulina Wilson

Gilde is one of the most ignorant and unprofessional men in this industry. He conduct needs serious investigation seeing he is single handedly ruining the reputation of what Bonafide worked so hard to build.

Admin Account

I own two commercial buildings. Although the service call was promptly respond to the cost was astronomical and not even close to fair. The materials were billed at 80% over retail costs, in addition to travel and service amounts. When asked about the cost I was told if I filled out a credit app. I would get a 20%. applied to a future purchase, in other words I was penalized for paying COD. The Crain Building

Judy B

Tried to set up a rekeying for my property. Called several times and sent an email indicating the job to be done. Was always reassured that I would be contacted. My calls were never returned and the job never confirmed. Had to find another locksmith.

Gary Meyers

Bonafide Security Solutions came highly regarded by a friend when I needed a security system installed for my home. For the technically challenged people like myself, the cameras work great on all my media devices. They was my initial point of contact in the company and he really went out of his way to make sure I was dialed in... The best part about these guys when I need help they are always right there to fix my problems. Excellent customer service!

Matt Panure

When it comes to home or business security needs, Bonafide truly is a one-stop shop. What's more, the customer service is excellent. You won't get the run around or tied up with an automated system. They are a fine example of a strong small business!

Andrew Neary

2 other locksmiths failed and Doug got it right on the first try here. These people know locks.

Abigail Snodie

Jay was so professional and prompt. Thank you for your services!

Philip Casmer

Our church/school called Bonafide out to our site for a number of different door problems in the span of about a week. They handled each professionally and courteously. They fixed the issues, walked us through all the work at the end, and everything functions very well. Would highly recommend them.

Matt Wilbert

Had an issue with the lock on the back door of my shop. They were there within a hour and had it fixed in no time with excellent service. Even better is the great price!

JESS K.

WE HAVE WORKED WITH BONAFIDE OVER THE YEARS AND HAVE HAD A POOR EXPERIANCE. WHETHER IT IS REPEATED EMAILS THAT GO UNANSWERED, TECHNICIANS WHO DONT KNOW HOW TO SOLVE OUR PROBLEM, OR EMPLOYEES WHO ARE NOT KNOWLEDGEABLE ABOUT THE PRODUCTS THEY SELL, IT IS DIFFICULT TO LOOK BACK OVER THE YEARS AND HAVE POSITIVE EXPERIANCES TO SHARE

Diane Barbee

I recently had a home security system installed. The technician was very thorough and helpful. He was on time and made sure we all understood how to use the system and answered any questions before he left. I would definitely recommend Bonafide to family and friends.

David Fritz

Very helpful and knowledgeable. Took the time to explain options to me and listened to what I needed.

Dave S

Great first time experience!! Technician was out promptly after service request. Evaluated problem and repaired quickly. My safe works great!!

Jesse Gorney

DO NOT CALL Bonafide Security Solutions. Total scam on what they charged me to come look at deadbolt lock. Nancy charged a $63 for the trip charge, determined there was not any work they could do but still proceeded to charge me $65 for labor for a total of $130+ of charges for nothing.

Chris Schneidervin

I have had the pleasure of working with this company on several occasions. I cant say enough about there professionalism and knowledge. They truly go out of their way to be sure you are receiving exactly what you are looking for at a great price. I highly recommend them and i will be using there services & products again. Thanks again

April Maslowski

If you are looking for a very professional and wonderful staff to take care of all your sucerity needs, Bonafide is the place! The people that work there are wonderful and so polite to work with. Highly professional and their work is superb.