Reviews of Charles Town Lock & Key (Locksmith)

Cynthia Young

Great service

Saul Rodriguez

Great customer service. I recommend it because they were so friendly and reasonable pricing.

Gretson Winters

Helpful and went "the extra mile"

julie benefield

Awesome guys. Rekeyed our new home. Very professional, and exceptional locksmith.

Bram Bigdeli

I had to rate Charlestown lock and key with 5 stars reason being I have been a customer service manager for the last 15 years and although they say the customer is always right I know that that is not a hundred percent true. With that being said I know what is good customer service and what is not the owner of Charles Town lock and key Vince was very helpful and professional I have lived in the DC metropolitan area for the last 20 years and have dealt with a numerous amount of businesses and I can really tell when someone stands out and does a good job lastly I just want to say thank you again to Vince and all the guys at Charles Town lock and key because they provide a service that has been lost which is old-fashioned down-to-earth customer service based professionalism

Jessica Vansant

Great people ,good service and reasonable prices !!

Connie S.

Absolutely awesome service! Vince showed up and got me working again! Installed a new doorknob and deadbolt that the dog can't open! Always a nice thing to have in a lock. Very professional, tidied up after the service and would call back for service if I ever have a need again. They are a small company, so emergencies come first. I wasn't an emergency and was fine with the wait. It was worth it! Great, reliable service and solid work. Charges a fair dollar!

Allen Weddle

I was locked out of my car at 2 in the morning and called them for help. They were professional, and best of all they came right out. The price was what I was quoted and the technician was informative and polite even at 2:30 AM. Thanks, from a very satisfied customer! Allen Weddle

Dominick pierre

Great work!!! Awesome price and fast service !!!!

Kevin Cleverly

Great customer service, friendly employees, very thorough and professional, the only way to go.

Kasey Mullen

Great service. Reliable and dependable.

Zakee Mcgill

Some of the nicest people you’ll meet in Jefferson County. Respectful, reasonable & honest. Really pleased Google maps found them for me.